9500mpr user manual v1.1
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9500 MPR
Alcatel Part Number 3EM22086A
3400 West Plano ParkwayPlano, Texas 75075-5813 U.S.A.
Issue 1, February, 2008
Microwave Packet Radio
Users Manual
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NORTH AMERICA CUSTOMER SERVICE CENTER24 HOURS PER DAY, 7 DAYS PER WEEK
PHONEthe CallCenter at888-252-2832(USand Canada)
or613-784-6100(International)
ALCATEL-LUCENTS PRIMARY MISSION IS
SATISFYING OUR CUSTOMERS' QUALITY EXPECTATIONS.
The Call Center Agent (CSA)Will help connect you with Technical Assistance (TAC)
Or assist you with a Repair and Return
Phone-based technical support
After-hour emergencies
On-site technical support
E-mail support [email protected]
Software and hardware upgrades
TAC
Module repair
Repair and Return
Training http://www.alcatel-lucent.com>support
Technical Training
Other Services Offered
Field Services
Installation and test
Customized and Comprehensive Service Agreements
Registration http://www.alcatel-lucent.com>MyAccess
Once registered
From MyAlcatel go to Alcatel Support Documentation Register for access to Documentation and E-mail Update notifications
For Product Change Notices (PCN), Product Documentations, etc.
Software and Hardware upgrade documentation
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Telephone Assistance, Normal Working Hours(CST 8am 5pm M-F)TAC supports all Alcatel North America Microwave products. This includes routine questions andemergency service.
Telephone Assistance, Emergency After-Hours
Defined as loss of traffic, standby equipment, or network visibility on traffic-bearing systems. Available through our Customer Service Agents (CSA).
Call (888) 252-2832. Ask for the Microwave (MW) or the Network Management for Radio (NMR)emergency duty engineer.
Caller should provide the following information to the Customer Service Agent (CSA):
Company name First and last name (Please spell it for us!!)
Telephone number
City and state. Street address if applicable
Equipment type number
A brief description of the problem affecting their equipment
TL-9000 Severity (see table below).
Priority: High, Medium,or Low.
Creating a TAC Service Request (SR)
Critical
TL-9000 Severity
Major
Minor Problems not classified as critical or major.
Problems severely affecting service, traffic, capacity, or networkmanagement. They require immediate corrective action. (Ex.Loss of network management capability, loss of traffic imminentor existing).
Conditions seriously affectingsystem operation. They requireimmediate attention. (Ex. processor outage, loss of standbyequipment, loss of remote access, or network managers).
CTACTelephone Technical Support
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TOC-1
Table of Contents
1 General
1.1 Introduction ...............................................................................................................1-1
1.2 Content ......................................................................................................................1-1
2 Operation
2.1 General ......................................................................................................................2-1
2.2 Turn-On .....................................................................................................................2-1
2.3 Craft Terminal (CT) Provisioning Function/Operation ..........................................2-1
2.4 Operating Procedures ...............................................................................................2-1
2.4.1 Rx Radio Protection Switching .................................................................................2-22.4.2 Tx Radio Protection Switching .................................................................................2-3
2.4.3 Equipment Protection Switching .............................................................................2-4
2.5 Turn-Off Procedure ...................................................................................................2-5
2.6 Emergency Operation ...............................................................................................2-5
2.7 Module Indicators and Connectors ...........................................................................2-5
3 Interconnect
3.1 Section INTRODUCTION ........................................................................................3-1
3.2 POWER CABLE Connection ....................................................................................3-1
3.3 E1 Connections ..........................................................................................................3-3
3.4 Ethernet Cable Connections .....................................................................................3-7
3.4.1 Automatic MDI/MDI-X Configuration .....................................................................3-7
3.4.2 Crossover Cable Option ............................................................................................3-7
3.5 USI/CONTROLLER CABLE CONNECTION to Laptop (J301) ...........................3-11
4 Initial Turnup
4.1 SECTION INTRODUCTION ....................................................................................4-1
4.2 RECOMMENDED Sequence ....................................................................................4-1
4.3 Security Management ...............................................................................................4-2
4.4 Load 9500 MPR Software on PC ..............................................................................4-2
4.5 Turn-On Procedure ...................................................................................................4-2
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Page
4.6 Startup ......................................................................................................................4-2
4.7 PROVISIONING Radio ............................................................................................ 4-6
4.7.1 Enable Plug-In Cards ...............................................................................................4-6
4.7.2 Provision Plug-In Cards ...........................................................................................4-9
4.7.3 Provision Synchronization .....................................................................................4-13
4.7.4 Provision NE Time ..................................................................................................4-16
4.7.5 Crossconnect E1 Lines To Radio Module ..............................................................4-18
4.7.6 Provision System ....................................................................................................4-20
4.7.7 Provision Local NE IP Address ..............................................................................4-21
4.7.8 Provision Ethernet Port 4 ......................................................................................4-22
4.7.9 Provision IP Static Routing ....................................................................................4-23
4.7.10 Provision OSPF Static Routing ..............................................................................4-24
5 Maintenance
5.1 Introduction ..............................................................................................................5-1
5.2 Maintenance Philosophy ..........................................................................................5-2
5.3 PERSONAL COMPUTER (PC)/Laptop ................................................................... 5-2
5.4 Troubleshooting ........................................................................................................5-2
5.4.1 Before Going to Site Checklist .................................................................................5-2
5.4.2 Troubleshooting Basics .............................................................................................5-3
5.4.3 Troubleshooting Path Problems ............................................................................... 5-8
5.4.4 Troubleshooting Configuration Problems .............................................................5-10
5.4.5 Troubleshooting Ethernet Problems ......................................................................5-11
5.4.6 Troubleshooting TMN Problems ............................................................................5-12
5.5 Card Removal and REPLACEMENT ....................................................................5-14
5.5.1 ODU Removal and Replacement ...........................................................................5-16
5.6 CHANGING FREQUENCY ................................................................................... 5-16
5.7 CLEANING ............................................................................................................. 5-16
6 User Guide
6.1 Introduction ..............................................................................................................6-1
6.2 Cross-Connect Screen ...............................................................................................6-1
6.2.1 Helpful Hints ............................................................................................................6-2
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6.2.2 Cross-Connecting Rules and Guidelines ................................................................. 6-5
6.3 Diagnosis Menu ......................................................................................................6-18
6.3.1 Remote Inventory ...................................................................................................6-18
6.3.2 Abnormal Conditions ..............................................................................................6-19
6.3.3 Summary Block Diagram View ..............................................................................6-19
6.4 Supervision Menu ...................................................................................................6-20
6.4.1 Supervision Dropdown Menu ................................................................................. 6-20
6.4.2 Access State Menu ..................................................................................................6-20
6.4.3 MIB Management Menu ........................................................................................6-21
6.4.4 SW License ..............................................................................................................6-24
A TCO Suite Pre-ProvisioningA.1 TCO Main Menu .......................................................................................................A-1
A.1.1 Pre-Provisioning Menu .............................................................................................A-1
A.1.2 Configuration Screen Options ..................................................................................A-4
B COMMISSIONING
B.1 Commissioning Process ............................................................................................B-1
B.2 Commissioning Tests ...............................................................................................B-1
B.3 Commissioning records ...........................................................................................B-1
B.4 Tributary Functionality Test ..................................................................................B-2
B.5 Ethernet Data Channel (optional) Functionality Test ..........................................B-3
B.6 Tx Output Power and RSL ......................................................................................B-3
B.7 Hop Stability Test ....................................................................................................B-5
C Forms
D NEReport.txt
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1-1
1 GENERAL
1.1 INTRODUCTION
The information in this Users Manual is a summary of the overall Operation and Mainte-
nance Manual that is located on the attached CD. The summary information is provided to
support initial turnup, day-to-day operation, and maintenance of the 9500 MPR equip-
ment. See Figure 1 - 1.
1.2 CONTENT
Refer to Table 1 - 1.The attached CD column lists the parts of the 9500 MPR Radio Family
Operation and Maintenance Manual, PN 3EM22085AAAA. A check mark under the Users
Manual column or the attached CD column indicates where the information is located.
Table 1-1 Information Location
Location
Section/Appendix Users Manual Attached CD
Glossary General
Ordering InformationFeatures and OptionsSupplied and Optional equipmentPart NumbersPhysical, Environmental, and Electrical Characteristics
Application
Functional Description
Physical Installation
InterconnectE1Ethernet
Initial TurnupRadio ProvisioningTMN Specifics
OperationControls and Indicators
Users GuideCraft Terminal Screen Descriptions
MaintenanceTroubleshooting Craft Terminal AlarmsTroubleshooting Using Performance ScreensTroubleshooting TMN AlarmsModule Replacement ProceduresPost-Replacement Test procedures
Diagrams
Rack Installation
Alarm/Status/Control
Maintenance Support ProceduresOptional Over-The-Hop Performance Tests
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1-2
Figure 1-1 9500 MPR Family
MSS-8
Microwave Service Switch
ODU V2
Outdoor Unit
MSS-8
8Slots
ODU
V2
9500 MPR
Microwave Packet Radio
9500-1040P02/20/08
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2-1
2 OPERATION
2.1 GENERAL
This section contains turn-on, normal operation, turn-off, and emergency operating proce-
dures plus a description of module indicators and connectors for the 9500 MPR Series
Microwave Packet Radios.
Before performing any procedures, operating personnel should become
familiar with the locations of power distribution units and circuit
breakers. If an equipment performance problem occurs during the fol-
lowing procedures, refer to the Maintenance Section.
2.2 TURN-ON
Radio power is controlled externally via rack and site circuit breakers. The radio is designed to
operate continuously without operator intervention. After initial installation and power turn-on,
operating procedures are limited to periodic visual checks and alarm checks. Turn-on proceduresare needed only if the system has been turned off due to a malfunction or during maintenance.
Until all radios in the transmission link are interconnected, turned
on, and operating properly, alarm conditions may exist.
Perform the following procedure to turn on the 9500 MPR series radios:
1. Set rack power to on.
2. Verify that no alarm indicator is lighted. If alarm indicator is lighted trou-bleshoot as described in the Maintenance Section.
2.3 CRAFT TERMINAL (CT) PROVISIONING FUNCTION/OPERATION
The Craft Terminal software is used for maintenance and support of the radio including fault
and status reporting. Refer to the Initial Turn-Up Section for instructions on loading and run-
ning the software. Refer to the Users Guide Section for descriptions and functions of the menus.
Refer to the Software Release Notes before performing any operating,
provisioning, or maintenance function on this equipment. The Soft-
ware Release Notes may contain information affecting these functions
that is not contained in this instruction manual.
2.4 OPERATING PROCEDURES
The Craft Terminal computer is the main control for the radio. If
instructions for setting up the Craft Terminal computer are needed,
refer to the Initial Turn-Up Section.
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2-5
2.5 TURN-OFF PROCEDURE
The radio is designed for continuous operation. If power must be removed while perform-
ing maintenance on a particular cabinet or shelf, power can be removed by turning off
associated site/rack circuit breakers.
Normally, the turn-off procedures are not used. System design allows
maintenance of the rack without interrupting service. It is recom-
mended that turn-off be performed only in an emergency.
2.6 EMERGENCY OPERATION
If an emergency occurs, such as a short circuit or a fire, turn off the 9500 MPR as quickly
as possible.
2.7 MODULE INDICATORS AND CONNECTORS
Do not adjust controls unless instructed to do so in an instal-
lation or maintenance procedure. Unauthorized adjustment
of controls illustrated and described in this section may inter-rupt traffic and/or degrade system performance.
Module controls, indicators, and connectors used in normal operation or referenced in pro-
cedures are shown in Figure 2-4through Figure 2-6.
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2-6
Figure 2-4 Core Card, Controls, Indicators, and Connectors
S-Card Status
A-NEABNORMALALM (yellow)
W-NEWarningALM (yellow)
m-NE minorALM (red)
M-NE MAJORALM (red)
ResetPushbutton
9500-1026BE01/23/08
Sync Out(Conn-Coax)
Sync In(Conn-Coax)
CraftTerminal
SFP IndicatorsL-Link
A-Actividy(Same as RJ45)
Ethernet 1-4Connectors (RJ45)
SFPConnector
(USB)(RJ45)
On-Link Up
Off-Link Down
Blinking-Tx/Rx Activity
Off-No Activity
Link Indicator Activity Indicator
RJ 45 Connector.Side view showing the small LED lights.
Alarm Status.See Core Main Module alarm status matrix.
Card Status LED.Indicates the status of the printed circuit boardas follows: Off Card not equipped, not provisioned,
or not powered Green Blinking Download, software
booting, or flash card realignment inprogress
Green In service, normal operation, andproperly provisioned
Yellow In standby, properly provisionedas EPS
Red Card fail Red Blinking Card mismatch
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2-7
Figure 2-5 E1 Access Card PDH Module Indicators and Connectors
Figure 2-6 Radio Access Card Indicators and Connector
Card Status
9500-1030P01/31/08
E117-32
E11-16
Card Status LED.Indicates the status of the printed circuit board as follows: Off Card not equipped, not provisioned, or not powered Green Blinking Download, software booting, or flash card
realignment in progress Green In service, normal operation, and properly
provisioned Yellow In standby, properly provisioned as EPS Red Card fail Red Blinking Card mismatch
Card Status LED.
Indicates the status of the printed circuit board as follows:
Off Card not equipped, not provisioned, or not powered
Green Blinking Download, software booting, or flash card
realignment in progress
Green In service, normal operation, and properly
provisioned
Yellow In standby, properly provisioned as EPS
Red Card fail
Red Blinking Card mismatch
Power Emission Status LED.
Indicates output power status of ODU as follows:
Off No Output power (eg: Hot-Standby XMTR, software is
booting, or FPGA downloading is in progress
Green Normal output power (+29 dBm Nominal)
Yellow Forced squelch enabled on Craft Terminal
Red Abnormal output power (high or low limits exceeded)
IF To/From ODU(SMA)
Card Status
Power Emission Status
9500-1028P
01/31/08
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3-1
The information contained in this section is a summary of the infor-
mation on the enclosed CD. Refer to CD is used throughout this sec-
tion to refer the reader to the detail information on the CD.
3 INTERCONNECT
3.1 SECTION INTRODUCTION
This section gives the location and describes, power connections, signal connections, and
status and alarm connections for the 9500 MPR.
3.2 POWER CABLE CONNECTION
SeeFigure 3 - 1 and Figure 3 - 2for power cable connection. The power cable (PN 3DB18271AA)is supplied in the MSS Installation Kit. It is supplied with the connector fitted at one end and
wire at the other. The cable is nominally 5 m (16 ft), and the wires are 4 mm 2(AWG 12).
The red (or blue) wire must be connected to -48 Vdc (live); the black wire to ground/+ve.
Figure 3-1 Power Cable and Connector
DC power connector can be shorted inadvertently if applied at
an angle. Always insert with correct alignment.
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3-2
Short circuiting low-voltage, low-impedance dc circuits can
cause arcing that may result in burns or eye injury. Removerings, watches, and other metal jewelry while working withprimary circuits. Exercise caution to avoid shorting inputpower terminals.
To protect maintenance personnel from antenna tower light-ning strikes, the ground system must be integrated by bond-ing frame ground and dc battery return together.
Figure 3-2 Battery Power Connection
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3-3
Do not apply battery power until it is determined that A and
B battery cables with isolated returns and power cables arewired correctly. With power applied, reverse polarity on wir-ing (+batt wired to -batt pin on connector) can cause powersupply fuse to blow.
Grounding of pole, antenna, customer interfaces, and all entrances to
the building interior shall meet local electrical code and standard
business practices.
3.3 E1 CONNECTIONS
Recommended connectorized cable assembly PN 3CC52118AA (22 AWG 34 pair shielded,jacketed cable with 68-pin SCSI connector on each end). See Figure 3-3and Figure 3-3forconnections. Refer to Table 3-1and Table 3-2for mating cable wiring.
Figure 3-3 E1 Signal Cable and Connector
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3-4
Figure 3-4 E1 Cable Connection (Sheet 1 of 2)
Figure 3-4 E1 Cable Connection (Sheet 2 of 2)
E1/DS1Cable
Distributor Subrack
(Rear View)
9500-1369
11/06/07
1
E1/DS1 CableEnd 2
E1/DS1 CableEnd 1
32 E1/DS1PDH Module
Distributor Subrack
(Front View)
9500-1370
11/06/07
1
1
1
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3-5
Table 3-1 Pin Function: Tributaries 1-16
Description Pin # Pin # Description
GND 1 35 GND
TTIP Trib. 1 2 36 1 Trib. TRING
RTIP Trib. 1 3 37 1 Trib. RRING
TTIP Trib. 2 4 38 2 Trib. TRING
RTIP Trib. 2 5 39 2 Trib. RRING
TTIP Trib. 3 6 40 3 Trib. TRING
RTIP Trib. 3 7 41 3 Trib. RRING
TTIP Trib. 4 8 42 4 Trib. TRING
RTIP Trib. 4 9 43 4 Trib. RRING
TTIP Trib. 5 10 44 5 Trib. TRING
RTIP Trib. 5 11 45 5 Trib. RRING
TTIP Trib. 6 12 46 6 Trib. TRING
RTIP Trib. 6 13 47 6 Trib. RRING
TTIP Trib. 7 14 48 7 Trib. TRING
RTIP Trib. 7 15 49 7 Trib. RRING
TTIP Trib. 8 16 50 8 Trib. TRING
RTIP Trib. 8 17 51 8 Trib. RRING
TTIP Trib. 9 18 52 9 Trib. TRING
RTIP Trib. 9 19 53 9 Trib. RRING
TTIP Trib. 10 20 54 10 Trib. TRING
RTIP Trib. 10 21 55 10 Trib. RRING
TTIP Trib. 11 22 56 11 Trib. TRING
RTIP Trib. 11 23 57 11 Trib. RRING
TTIP Trib. 12 24 58 12 Trib. TRING
RTIP Trib. 12 25 59 12 Trib. RRING
TTIP Trib. 13 26 60 13 Trib. TRING
RTIP Trib. 13 27 61 13 Trib. RRINGTTIP Trib. 14 28 62 14 Trib. TRING
RTIP Trib. 14 29 63 14 Trib. RRING
TTIP Trib. 15 30 64 15 Trib. TRING
RTIP Trib. 15 31 65 15 Trib. RRING
TTIP Trib. 16 32 66 16 Trib. TRING
RTIP Trib. 16 33 67 16 Trib. RRING
GND 34 68 GND
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3-6
Table 3-2 Pin Function: Tributaries 17-32
Description Pin # Pin # Description
GND 1 35 GND
TTIP Trib. 17 2 36 17 Trib. TRING
RTIP Trib. 17 3 37 17 Trib. RRING
TTIP Trib. 18 4 38 18 Trib. TRING
RTIP Trib. 18 5 39 18 Trib. RRING
TTIP Trib. 19 6 40 19 Trib. TRING
RTIP Trib. 19 7 41 19 Trib. RRING
TTIP Trib. 20 8 42 20 Trib. TRING
RTIP Trib. 20 9 43 20 Trib. RRING
TTIP Trib. 21 10 44 21 Trib. TRING
RTIP Trib. 21 11 45 21 Trib. RRING
TTIP Trib. 22 12 46 22 Trib. TRING
RTIP Trib. 22 13 47 22 Trib. RRING
TTIP Trib. 23 14 48 23 Trib. TRING
RTIP Trib. 23 15 49 23 Trib. RRING
TTIP Trib. 24 16 50 24 Trib. TRING
RTIP Trib. 24 17 51 24 Trib. RRING
TTIP Trib. 25 18 52 25 Trib. TRING
RTIP Trib. 25 19 53 25 Trib. RRING
TTIP Trib. 26 20 54 26 Trib. TRING
RTIP Trib. 26 21 55 26 Trib. RRING
TTIP Trib. 27 22 56 27 Trib. TRING
RTIP Trib. 27 23 57 27 Trib. RRING
TTIP Trib. 28 24 58 28 Trib. TRING
RTIP Trib. 28 25 59 28 Trib. RRING
TTIP Trib. 29 26 60 29 Trib. TRING
RTIP Trib. 29 27 61 29 Trib. RRING
TTIP Trib. 30 28 62 30 Trib. TRING
RTIP Trib. 30 29 63 30 Trib. RRING
TTIP Trib. 31 30 64 31 Trib. TRING
RTIP Trib. 31 31 65 31 Trib. RRING
TTIP Trib. 32 32 66 32 Trib. TRING
RTIP Trib. 32 33 67 32 Trib. RRING
GND 34 68 GND
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3-7
3.4 ETHERNET CABLE CONNECTIONS
Part numbers are assigned for unshielded, straight-through CAT5 UTP (PN 3AL48960AA-AL) and CAT5E UTP (PN 3AL15052AA-AL) cables. The CAT5 or CAT5E cables can be usedfor 10/100/1000BASE-T applications, however the CT5E cable is the recommended cable for1000BASE-T applications. The CAT5E cable has a tighter, higher quality twisting on the wirepairs and is less susceptible to crosstalk. Refer to Table 3-3and Table 3-4for pinout. SeeFigure 3-5for pair wire colors. See Figure 3-6and Figure 3-7for interconnect information.
3.4.1 Automatic MDI/MDI-X Configuration
The Ethernet PHY provides automatic Medium Dependent Interface (MDD/Medium Inde-
pendent Interface-crossover (MDI-X). Automatic MDI/MDI-X configuration eliminates the
need for crossover cables.
3.4.2 Crossover Cable Option
Crossover type cables with pin 1 wired to pin 3 and pin 2 wired to pin 6 can be used, but
are not necessary. Crossover is automatically performed by the Core Card, resulting in a
straight-through interface to the link partner.
Table 3-3 10/100BASE-T Ethernet Connector Pinout
PIN FUNCTION PORT
MDI MDI-X
1 TD+ Output Input
2 TD+ Output Input
3 RD+ Input Output
4/5 GRD N/A N/A
6 RD- Input Output
7/8 GRD N/A N/A
Table 3-4 1000BASE-T Ethernet Connector Pinout
PIN FUNCTION DIRECTION
1 TRDA+ Input/Output
2 TRDA- Input/Output
3 TRDB+ Input/Output
4 TRDB- Input/Output
5 TRDC+ Input/Output
6 TRDC- Input/Output
7 TRDD+ Input/Output
8 TRDD- Input/Output
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3-8
Figure 3-5 Straight-Through Mating Cable
Figure 3-6 10/100BASE-T Interconnect
LMW-9053F
05/24/05
1
2
3
4
5
6
7
8
1
2
3
4
5
6
7
8
WHITE-GREEN
GREEN
WHITE-ORANGE
ORANGE
WHITE-BLUE
BLUE
WHITE-BROWN
BROWN
PAIR A
PAIR B
PAIR D
PAIR C
CONN 1 CONN 2
MDI Mode
TD+1 1
TD-2 2
Ethernet
I/O INTFC
Active
MDI-X Mode
Ethernet
I/O INTFC
Active
RD+3 3
RD-6 6
Active
Active
MDR-1169F05/24/05
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3-9
Figure 3-7 1000BASE-T Interconnect
Transmit data (TRD) is both directions, simultaneously. Unwanted
data is cancelled.
Shelf 1
TRDA+1 1
TRDA-2 2
Ethernet
I/O INTFC
Shelf 2
Ethernet
I/O INTFC
MDR-1170F05/24/05
CC
TRDB+3 3
TRDB-6 6
CC
TRDC+4 4
TRDC-5 5
CC
TRDD+7 7
TRDD-8 8
CC
C = Cancel.Cancels XMT data in RCV output.
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3-10
Follow carefully the following dos and donts to prevent
future loss of traffic.
25
MAINTAIN A MAXIMUM BEND RADIUS OF 4 TIMESCABLE DIAMETER (4PAIR CABLES).
EXCEED A 90 DEGREE BEND.
.SEITELBACNETHGITREVO.SLAVRETNIMODNARTADNAYLESOOLSEITELBACYLPPA
TRY TO MINIMIZE THE AMOUNT OF JACKET TWISTING. OVERTWIST CABLE; IT CAN LEAD TOTORN JACKETS.
.NOISNETGNILLUPFOBL52DEECXE.ELBACGNIHCTERTSDIOVA
DO
CABLE DIA.=0.20
CABLE BENDRADIUS
DO
DO
DO
DONT
DONT
DONT
DONT
MW21500281071897
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4-1
The information contained in this section is a summary of the informa-
tion on the enclosed CD. Refer to CDis used throughout this sectionto refer the reader to the detail information on the CD.
4 INITIAL TURNUP
4.1 SECTION INTRODUCTION
This section describes the procedures required to turn up the 9500 MPR Microwave
Packet Radios after installation.
This provisioning part of the section describes provisioning options available with the 9500
MPR software application. Provisioning allows for the definition, editing, and storing of
specific functions.
4.2 RECOMMENDED SEQUENCEPerform the following initial turnup procedures in sequence:
A. Install software on PC.
Software installed at the factory before delivery should not be over-
written by downloading to the radio controller at initial turnup. Refer
to Maintenance section on the attached CD for procedure to upgrade
existing software.
B. Turn on the radio.
C. Establish communication between radio and Craft terminal computer.
Saving provisioning on disk provides a reference for any future
provisioning changes.
D. Provision radio.
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4-2
4.3 SECURITY MANAGEMENT
A password is required to operate the 9500 MPR. The radio is shipped
with a default password and if a new password is desired, it must be
entered using the Change Password screen. Once entered initially, the
password must be entered each time the user wants to access the pro-visioning screens (level 1 craft person password required) or down-
load software (level 2 administrator password required).
The 9500 MPR application software offers user password security management using two
different levels of passwords. User security deals with access level assigned to specific
users. The level of user security affects the type and number of commands an individual
user may execute. This prevents an unqualified users access to high-level commands.
Level 1 craft person password allows the user to perform all tasks except downloading soft-
ware. Level 2 administrator password allows access to all functions and is the highestlevel.
4.4 LOAD 9500 MPR SOFTWARE ON PC
Before operating the user system interface (USI) for the first time, the programs contained
on the CD ROM must be installed on the PC. The installation process configures the PC for
its unique requirements and prepares it to run the program.
A. Insert CD ROM disk into PC.
B. On Windows desktop, double click on My Computericon. My Computer
window displays.C. In My Computerwindow, click on CD ROMicon. Files window displays
D. Load Craft Terminal software on PC.
4.5 TURN-ON PROCEDURE
For user safety, user should become familiar with locations of power
distribution units and circuit breakers associated with the 9500 MPR
radio.
Turn on the radio at the power distribution unit.
4.6 STARTUP
Follow the steps on Figure 4-1to open communication with the radio.
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4-3
Figure 4-1 Startup Procedure (Sheet 1 of 3)
CloseSaveRemoveNewSet CurrentGet Current
Nes Table
Type Version IP Address
0.0.0.0
Site Name Site Location
Network Elements List - Target: MSS11
9500-1226P11/08/07
Go To
Exit
Apply
OK
Show Alarm Monitor
Site Name:
IP Address: 10.0.1.2
Type: Version:
Ne DescriptionAlarm Synthesis
Ne Info
Ne Configuration
Site Location:
Critical
Supervision
major
Minor
Warning
Indeterminate
Network element Overview
Click on the New TableDocument icon.
9500-1225P10/15/07
9500-Startup 112/15/07
Input Type, Version, IP Address,Site Name and Site Location.
Hilight the configuration line justadded and click Get Currentbutton.The information from the Get Currentconfiguration line should automaticallyfill in the IP Addresss Site Name andSite Location fields.
2
34
5
1
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4-4
Figure 4-1 Startup Procedure (Sheet 2 of 3)
Show Alarm Monitor
Site Name:
I
ype:
Site Location:
ritica
Supervision
major
Minor
Warning
Indeterminate
95009-1227P10/15/07
MW0
0
9500-Startup 20/15/07
9500MSS USM
OK
The application has been started.
OK
Show Alarm Monitor
Site Name:
IP Address: 172.22.174.211
MSS11
MWLAB
Type: Version:9500MSS V010000
Ne DescriptionAlarm Synthesis
Ne InfoNe Configuration
Site Location:
Critical
Supervision
Major
Minor
Warning
Indeterminate
0
0
1
2
0
Network element Overview - MSS11
95009-1226P10/15/07
Apply
ExitShow
Click OK.
Click OK.
Click Show.
Go To
5
7
6
8
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4-5
Figure 4-1 Startup Procedure (Sheet 3 of 3)
Show Alarm Monitor
ite Name:
ite Location:
Minor
Warning
In eterminate
1
95009-1227P10/15/07
95009-1227P10/15/07
Show Alarm Monitor
ite Name:
IP Addres
Type:
ite Location:
ritica
Supervision
ma or
Minor
Warning
In eterminate
500M
1
Login -
UserName
Apply Cancel
Password
JusmMSS
Loading Performance MIB...
69%
When the startup procedure is complete, Main Screen will display9500-Startup 3
11/10/07
Click to start theloading process.
Type in User Name.
Type in Password.
Loading Performance MIB andother processes loading status.
8
10
11
9
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4.7 PROVISIONING RADIO
Changes to provisioning do not have to be made in any particular order.
Click on Provisioning. Check current provisioning and change as required. See Figure 4-2
for recommended sequence.
Figure 4-2 Provisioning Sequence
4.7.1 Enable Plug-In Cards
MSS E1 Access Card and Radio Access Card have to be enabled in order to communicate
what type of card is in what MSS slot to the microprocessor in the Core Card. This is
accomplished on the Settings screen for that card. The Core Card in MSS slot 1 is always
enabled. If a protection Core Card is installed in slot 2, it must be enabled. The ODU is
enabled automatically when the associated Radio Access Card is enabled. The Fan Unit is
optional and therefore, when equipped, must be enabled.
Enable MSS modules using the following procedures. See Figure 4-3through Figure 4-6.
Start
Enable Plug-In CardsParagraph 4.7.1
Provision Plug-In CardsParagraph 4.7.2
Provision NE TimeParagraph 4.7.4
Provision X-ConnectionsParagraph 4.7.5
Provision SystemParagraph 4.7.6
Provision IP/SNMPParagraphs 4.7.7 Thru 4.7.10
Provision SynchronizationParagraph 4.7.3
9500-1323P02/22/08
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4.7.3 Provision Synchronization
All 9500 MPR radios in the network must be synchronized to the same clock. One radio in
the network is provisioned Master. All other radios in the network must be provisioned
Slave. The slave radios all sync to the clock provided by the master.
4.7.3.1 Normal Operation
During normal operation, the master can be provisioned to get sync clock from two sepa-
rate sources: an internal local oscillator (most common source) or external clock from cus-
tomer provided equipment. The slave radios can be provisioned to receive the sync clock
from one of two sources: clock recovered by the radio receiver or the sync clock from
another radio in the network. Normally at a repeater, the sync clock is received over the
RF path and recovered by the radio receiver. A typical slave terminal uses the clock from
an adjacent radio. See Figure 4-9for typical master terminal provisioning. See Figure 4-
15 for typical slave terminal provisioning.
4.7.3.2 Failed Primary Operation
With the exception of the master when the radio is provisioned to sync off the local oscilla-
tor, the provisioned secondary sync source is enabled if the primary source fails. When themaster, provisioned to accept sync clock at the core from an external source, fails, the inter-
nal free-running local oscillator is enabled. Provisioning choices for the secondary source
for slave radios are dependent upon the choices made from the primary source.
4.7.3.3 Sync Switching
With the exception of the master when the radio is provisioned to sync off the local oscilla-
tor, the sync clock source is switched from primary to secondary if the primary source fails.
Sync clock switching provisioning is dependent on the role of the radio in the network
(master or slave) and on user preference. A revertive switching feature is a provisioning
option that restores the sync clock to the original source when the alarm on the primarysource is cleared. If revertive switching is not selected, the secondary sync source will con-
tinue to provide sync clock, and if the secondary source fails, must be manually switched to
the primary source.
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4-14
Figure 4-9 Provisioning Master With Free Run Local Oscillator as Primary Source
9500-1330P11/14/07
Alarms
Protection Schemes ConnectionsEquipment
Settings
Unused
5 MHz
All Alarms
Apply Refresh
Sync Ports
Primary Source Secondary Source
Role
Sync In Port
Sync Out Port
Master
Slave
Sync In Alarm Profile
Free Run Local Oscilator
E1/T1 Port
Sync-In Port
Radio Port
Restoration
Revertive
Not Refertive
Free Run Local Oscilator
E1/T1 Port
Sync-In Port
Role
Master Local Oscilator All Alarms Revertive
Primary Source Sync in Alarm Profile Secondary Source Restoration
NE 9500MPR-E 1.0
Synchronization Source
Synchronozations
r
ODU/MPT
LOCALOSC
RADIOPERIPHERAL
DS1/E1/DS3PERIPHERAL
DS1/E1/DS3PERIPHERAL
RADIOPERIPHERAL
ODU
PLLCLK
SELECT
N
Core
MSS
9500-105503/14/07
SyncOut
SyncIn
Free-RunLocal Oscillator
SelectedSync Source
RadioPort
Sync-InPort
E1/T1Port
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4-15
Figure 4-10 Provisioning Slave with Radio Port as Primary Source
9500-1372P11/14/07
Alarms
Protection Schemes ConnectionsEquipment
Settings
Unused
5 MHz
All Alarms
Apply Refresh
Sync Ports
Primary Source Secondary Source
Role
Sync In Port
Sync Out Port
Master
Slave
Sync In Alarm Profile
Free Run Local Oscilator
E1/T1 Port
Sync-In Port
Radio Port
Restoration
Revertive
Not Refertive
Free Run Local Oscilator
E1/T1 Port
Sync-In Port
Role
Master Local Oscilator All Alarms Revertive
Primary Source Sync in Alarm Profile Secondary Source Restoration
NE 9500MPR-E 1.0
Synchronization Source
Synchronozations
l
ODU/MPT
LOCALOSC
RADIOPERIPHERAL
DS1/E1/DS3PERIPHERAL
DS1/E1/DS3PERIPHERAL
RADIOPERIPHERAL
ODU
PLLCLK
SELECT
N
Core
MSS
9500-105503/14/07
SyncOut
SyncIn
Free-RunLocal Oscillator
SelectedSync Source
RadioPort
Sync-InPort
E1/T1Port
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4.7.4 Provision NE Time
The user can provision either the operating system (PC/laptop) or Network Time Protocol
(NTP) servers to manage time and date stamping functions. Time and date provisioning is
accomplished using the NE Time Configuration and NTP Server Configuration screens.
4.7.4.1 Provisioning NTP Protocol
NTP Protocol can be enabled or disabled and server addresses entered on the NTP Server
Configuration Screen. The entries provisioned on the NTP Server Configuration Screen
(Figure 4-10) are displayed on the NE Time Configuration Screen (Figure 4-15).
Server protection is provided by using two servers (main and spare). Date and time stamp-
ing is provided by the main NTP server until the main server fails.
4.7.4.2 Operating System and Network Equipment Time Sync
In applications where the network is not completely synced to NTP Protocol servers, the
Network Equipment Time can be provisioned to sync to the time/date information on the
PC or laptop. This function is enabled when the Set NE Time with OS Time field on the NE
Time Configuration screen is checked
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4-17
Figure 4-11 NTP Server Provisioning
CRI
0
MIN
0
MIN
0
WNG
0
IND
0
MAJ
0
COM
SUP
ALI
OS
NTP
AC
EXT
0
EQP
0
TRS
0
Equipment
Equipment
NE9500MSS 1.0
PNU
ODU Dir#3-Ch#1
ODU Dir#4-Ch#1
ODU Dir#8-Ch#1
PNU/CORE-MAIN
PNU/CORE-SPAREPNU/RADIO-Dir#3-Ch#1
PNU/RADIO-Dir#4-Ch#1
PNU/E1
PNU/E1
PNU/E1
PNU/RADIO-Dir#8-Ch#1
PNU/FANS
3
357
468
5 7
4 6 8
JUSM_9500MSS_1.0 - Aneto -
Views Diagnosis Supervision SW Download Equipment Help
NE Time
Network Configuration
Alarm Severities
System Settings
XConnections
Profiles Management
NTP Configuration
Routing Information
Configuration
IP Configuration
Ethernet Configuration
Local Configuration
Enabled
172.22.64.101 Enabled
NTP protocol
Servers reachability
Main Server address
172.22.64.101 Enabled
Main Server address
NTP Server Configuration
Refresh Apply CloseHelp
95009-1373P101/19/08
Enter Main NTP
Server IP address
Check to enable
NTP Protocol.
Enter Spare NTP
Server IP adress.
Click to display a pop-up dialog
for the NTP Serverconfiguration.
4
7
6
5
2 31
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4-18
Figure 4-12 NE Time Provisioning
4.7.5 Crossconnect E1 Lines To Radio Module
At provisioning, E1 lines have to be manually crossconnected to the radio module using
craft terminal crossconnect screens. Before E1 lines can be crossconnected, the individual
line must be enabled and a flow Id number assigned on the E1 Access Card settings screen.
See Figure 4 -14. Follow the steps to crossconnect E1 lines.
CRI
0
MIN
0
MIN
0
WNG
0
IND
0
MAJ
0
COM
SUP
ALI
OS
NTP
AC
EXT
0
EQP
0
TRS
0
Equipment
Equipment
NE9500MSS 1.0
PNU
ODU Dir#3-Ch#1
ODU Dir#4-Ch#1
ODU Dir#8-Ch#1
PNU/CORE-MAIN
PNU/CORE-SPARE
PNU/RADIO-Dir#3-Ch#1
PNU/RADIO-Dir#4-Ch#1
PNU/E1
PNU/E1
PNU/E1
PNU/RADIO-Dir#8-Ch#1
PNU/FANS
3
357
468
5 7
4 6 8
JUSM_9500MSS_1.0 - Aneto -
Views Diagnosis Supervision SW Download Equipment Help
NE Time
Network ConfigurationAlarm Severities
System Settings
XConnections
Profiles Management
Configuration
NTP Status
NTP Protocol:
NE Time Configuration
Refresh Apply CloseHelp
NTP Main Server address:
NTP Spare Server address:
Time
Operatng System Time
Network Equipment Time
Set NE Time with OS Time
2007/07/18 07:42:37
2007-07-18 07:42:37
172.22.175.129
172.22.64.101
Enabled
95009-1374P11/13/07
Displays status (Enabled or
Disabled) of NTP Protocol
provisioning on NTP server
Configuration screen.
If NTP Protocol is Disabled, when checked,
enables function to synchronize Operating
System and Network Equipment Times.
Click to display pop-up dialog
for NE Time configuration.
3
5
4
21
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4-21
4.7.7 Provision Local NE IP Address
See Figure 4-15. Follow the steps to enter the NE IP address, allowing the network to com-
municate with the NE.
Figure 4-15 Local Configuration Provisioning
CRI
0
MIN
0
MIN
0
WNG
0
IND
0
MAJ
0
COM
SUP
ALI
OS
NTP
AC
EXT
0
EQP
0
TRS
0
Equipment
Equipment
NE9500MSS 1.0
PNU
ODU Dir#3-Ch#1
ODU Dir#4-Ch#1
ODU Dir#8-Ch#1
PNU/CORE-MAIN
PNU/CORE-SPARE
PNU/RADIO-Dir#3-Ch#1
PNU/RADIO-Dir#4-Ch#1
PNU/E1
PNU/E1
PNU/E1
PNU/RADIO-Dir#8-Ch#1PNU/FANS
3
357
468
5 7
4 6 8
JUSM_9500MSS_1.0 - Aneto -
Views Diagnosis Supervision SW Download Equipment Help
NE Time
Network Configuration
Alarm SeveritiesSystem Settings
XConnections
Profiles Management
NTP Configuration
Routing Information
Configuration
IP Configuration
Ethernet Configuration
Local Configuration
Local Configuration
Apply Help Close
10.0.1.2
IP Address
95009-1225P10/15/07
Apply the IP Address.
Click to display pop-up dialogfor the IP Configuration.
Enter NE IP address.
4
5
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5-1
The information contained in this section is a summary of the on the
enclosed CD.Refer to CDis used throughout this section to refer the
reader to the detail information on the CD.
5 MAINTENANCE
5.1 INTRODUCTION
This section contains information and procedures to aid in restoring the equipment to
its proper operating condition after it has been determined that a problem exists.
The following warnings and cautions apply while operating, performance testing, trouble-
shooting, or repairing the 9500 MPR series radios.
Short circuits in low-voltage, low-impedance dc circuits can causesevere arcing that may result in burns or eye injury. Remove rings,watches, and other metal jewelry while working with primary cir-cuits. Exercise caution to avoid shorting power input terminals.
Units with the electrostatic-sensitive (ESS) symbol contain ESS
devices. Store these units in an antistatic container when not in use,
and anyone handling a unit should observe antistatic precautions.
Refer to the Special Precautions pages in the front of the instruction
book for detailed handling information.
Ensure that all antennas are properly aligned and waveguide is in
good physical condition.
Before performing procedures that might in any way affect transmis-
sion, it is recommended that the person performing the procedure
understand the FCC Rules and Regulations pertaining to the equip-
ment and be properly authorized to operate the equipment.
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5-2
5.2 MAINTENANCE PHILOSOPHY
This section provides information and procedures for equipment maintenance down to the
Card level. Card repair is not covered in this manual.
The use of maintenance procedures in this section may result from failure of a periodic
check, an alarm indication, or unacceptable performance.
5.3 PERSONAL COMPUTER (PC)/LAPTOPConnect the RS-232 Interface cable between Craft Terminal connector on the Core Card
and the PC.
5.4 TROUBLESHOOTING
This section provides guidance on:
Before Going to Site Checklist
Troubleshooting Basics
Troubleshooting Path Problems
Troubleshooting Configuration Problems
Troubleshooting Ethernet Problems
Troubleshooting TMN Problems
5.4.1 Before Going to Site Checklist
Where possible, before going to site obtain the following information:
Does the fault require immediate attention?
Determine who is the best-placed person to attend the fault.
Confirm the nature and severity of the reported fault, its location, 9500 MPR type, fre-
quency band, high/low end ODU, capacity modulation and configuration (nonprotected,
protected, diversity). Ask:
Is just one 9500 MPR link affected, or a number of links in the same geographi-
cal area?
Is the path down completely or is traffic passing but with a BER alarm?
Is only one or a number of tributaries affected?
Could the fault be in the equipment connected to 9500 MPR, rather than in
9500 MPR? Are there alarms on other, connected equipment?
Is it a hard or intermittent fault?
Do alarms confirmwhich end of an alarmed link is faulty?
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5-3
Could the weather (rain, ice, high wind, temperature) be a factor in the reported fault?
If the fault suggests a rain fade or other weather related fade condi-
tion and it matches the prevailing weather conditions, do not take any
action until the weather abates.
Does link history suggest any fault trends?
Does the fault history for the link indicate a likely cause?
Is the 9500 MPR link newly installed?
Has there been any recent work done on the link?
Ensure that you have with you:
Appropriate spares. Where an equipment failure is suspected, these shouldinclude replacement Cards/plug-ins and ODU. If an ODU is suspected then
local/national climbing safety requirements must be adhered to.
A laptop PC loaded with Craft Terminal, and either an Ethernet or V.24 connec-
tion cable. If an Ethernet connection is to be used, you need the 9500 MPR
Node/Terminal IP address and also the addresses for any remote sites to be
accessed.
If login security has been enabled, you need the engineer password for the local
and also any remote sites to be accessed.
Any special test equipment that may be needed, such as a BER tester.
Toolkit.
Key(s) for access to the site.
5.4.2 Troubleshooting Basics
This section provides general guidance on 9500 MPR troubleshooting:
Check front-panel LED indications.These provide summary alarm indications, which can
help narrow down the location and type of failure. Refer to Operation section fordetails.
Where a Status LED on a plug-in is off (unlit), but power to the MS is confirmed
by LEDs on other plug-ins, check the seating of the affected plug-in.
Check Main Screen.When logging into 9500 MPR with Craft Terminal, the openingscreen is the Main Screen. Use the information provided to check for severity and
problem type. Refer to Table 5-1, Alarm Matrix, for probable cause and recommended
action.
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5-4
Table 5-1 Alarm Matrix
Equipment Alarm DescriptionConfiguration/Alarm
Most ProbableCause
Action1+0 1+1 HS 1+1 FD
Core Card Card Fail Major Minor Minor Core card failed Replace Core Card
Equipment Mismatch N/A Minor Minor Card in slot does notmatch card configuredin core memory
Install correct configuredcard
Card Missing N/A Minor Minor Core card is missingfrom slot
Install Core Card in slot
Unconfigured Equipment N/A Minor Minor Card in slot is not pro-visioned (enabled)
Provision card
LOS on ETH TMN Inter-face
Minor Minor Minor No Ethernet input sig-nal detected on ETH 4on Core Card
Check link partner andcable between link part-ner and ETH 4 connector
PPP IP Fail Minor Minor Minor
LOS on Gigabit ETHInterface
Major Minor Minor Loss of Ethernet isdetected on ETH 1-4on Core Card
Check link partner andcable between link partnerand ETH 1-4 connector
Firmware Download InProgress
Minor Minor Minor Status of download Wait for downloading tocomplete
LOS on Sync Interface Minor Minor Minor No sync clk detectedat Sync in port on CoreCard
Check sync source andcable between syncsource and Sync in port
Degraded Signal onSync Interface
Minor Minor Minor Sync clk errorsdetected at Sync inport on Core Card
Check sync source forerrors
License Mismatch for
Equipment Provisioned
Major Major Major Wrong flash card
installed on Core Card
Install correct flash card
for license
E1 AccessCard
Card Fail Major Minor Minor Failure of E1 AccessCard
Replace E1 Access Card
Equipment Mismatch Major Minor Minor Card in slot does notmatch Card configuredin Core memory
Install correct configuredcard
Card Missing Major Minor Minor E1 Access Card ismissing from slot
Install E1 Access Card inslot
Unconfigured Equipment Major Major Major Card is not Enabled onthe Settings screen
Enable card
LOS on PDH Tributary Major Minor Minor No E1 input signaldetected on any one ormore of 32 lines
Check E1 source and/orcable
Degraded Signal Minor Minor Minor Errors on input signaldetected on any one ormore of 32 lines
Check E1 source
AIS on PDH Tributary(RX)
Major Major Major AIS detected by thereceive circuits on oneor more E1 lines, indi-cating upstream failure
Check for upstream E1source for errors
AIS on PDH Tributary(TX)
Major Major Major AIS detected on one ormore E1 lines at inputto PDH 32xE1 Access
Card
Check E1 source
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5-6
Loss of Alignment N/A Minor Minor Delay between mainand protect RF pathsdetected
1. Replace main RadioAccess Card
2. Replace protect Radio
Access Card3. Replace main ODU4. Replace protect ODU
Demod Function Fail Major Minor Minor Internal receive circuitfailure
Replace Radio AccessCard
High BER Major Minor Minor Bit Error Rate thresh-old (10E-4) exceededon RCVR input circuitson modem
1. Verify RF path is clear,antenna is aligned,and no existingweather-related prob-lems
2. Verify RSL is aboveRCV threshold. a). Ifnot check upstreamXMTR output/trouble-
shoot XMTR. b). If ok,3.
Early Warning N/A Minor Minor 10E-9 BER detected No action is required atthis time. Monitor receivesignal for increaseddegrading
ATPC Loop Minor Minor Minor Loss of ATPC commandpath between farendXMTR and local RCVR
1. Switch farend XMTRs(in a protected sys-tem). If alarm clears,replace farend off-lineRadio Access Card
2. Check/troubleshootfarend alarms
3. Replace alarmed
Radio Access CardLink Identifier Mismatch Major Major Major Link identifier number
provisioned on RadioAccess Card settingsscreen is different fromlink identifier numberprovisioned at otherend of hop
Set numbers at both endsof hop to match
TCA on Radio Link N/A N/A Major Alarm thresholdexceeded on standbyRadio Access Card
1. Switch farend XMTRs(in a protected sys-tem). If alarm clears,replace farend off-lineRadio Access Card
TCA on Radio Hop Major N/A Minor Alarm thresholdexceeded on standbyRadio Access Cardafter switching frommain to standby
UAT on Radio Link N/A N/A Major 10 consecutive SES(unavailable timeperiod) detected onmain Radio AccessCard
1. Switch farend XMTRs(in a protected sys-tem). If alarm clears,replace farend off-lineRadio Access Card
Table 5-1 Alarm Matrix (Cont.)
Equipment Alarm DescriptionConfiguration/Alarm
Most ProbableCause
Action1+0 1+1 HS 1+1 FD
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5-7
UAT on Radio Hop Major N/A Minor 10 consecutive SES(unavailable timeperiod) detected on
standby Radio AccessCard after switchingfrom admin to standby
Firmware Download InProgress
Minor Minor Minor Download status Wait for downloading tocomplete
LOS on Sync Interface Minor Minor Minor Loss of sync clockdetected
1. Replace Radio AccessCard
Degraded Signal Minor Minor Minor Bit errors haveincreased and haveexceeded degradedsignal threshold
1. Replace Radio AccessCard
License Mismatch forEquipment Provisioned
Major Major Major Modem card type doesnot match card typestored in memory onthe Core Card flashcard
Replace Radio AccessCard with correct cardtype
ODU Card Fail Major Minor Minor ODU failed Replace ODU
Equipment Mismatch Major Minor Minor ODU does not matchODU configured inCore memory
Replace ODU
RCV Function Fail Major Minor Minor ODU RCVR circuitfailed
Replace ODU
RF Frequency Mismatch Major Minor Minor Frequency out-of-range
of configured TX fre-quency
Re-configure frequency
Shifter Frequency Mis-match
Major Minor Minor Configured shiftervalue not supported byODU
Re-configure shifter value
TX Power Mismatch Minor Minor Minor Configured TX powervalue not supported byODU
Re-configure TX powervalue
Software Mismatch Minor Minor Minor Software version onODU does not matchsoftware version onCore
Download correct soft-ware version
ODU Not Responding Minor Minor Minor Loss of communication
with ODU
1. Replace ODU
2. Replace alarmedRadio Access Card
Firmware Download InProgress
Minor Minor Minor Download status Wait for downloading tocomplete
EPS Equipment Protection SwitchingLOS Loss of SignalRPS Radio Protection SwitchingTCA Threshold Crossing AlarmUAT Un-Available Time
Table 5-1 Alarm Matrix (Cont.)
Equipment Alarm DescriptionConfiguration/Alarm
Most ProbableCause
Action1+0 1+1 HS 1+1 FD
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5-8
Check the basics first.
For example, if multiple alarms are present, and these include power supply
voltage or hardware alarms, always check their cause before looking at result-
ant down-stream path failure or path warning (signal) alarms.
Similarly, if a path-related failure is indicated (no hardware or software
alarms), investigate the path. Go to the Craft Terminal History screen (15
minute view) to check supporting data, such as low RSL and incidence of inter-mittent pre-failure BER alarms, which if present are evidence of a path-related
failure. Refer to Para. 5.4.3for more information.
Check if symptoms match the alarm.Alarms reflect the alarm state, but in exceptional cir-cumstances an alarm may be raised because of a failure to communicate correctly with
the alarm source, or a failure in alarm management processing. Always check to see if
symptoms match the alarm, using LED indications and the Craft Terminal.
Check if recent work may be a cause.Recent work at the site may be a cause or contribut-ing factor. Check for a configuration change, software upgrade, power recycling (reboot),
or other site work:
Many hardware alarms are only initiated as a loss-of-communications alarm
during a reboot, software upgrade, or reconfiguration. By not being able to com-
municate with the Core, their settings cannot be loaded. The fault may be at the
hardware device (most likely), communications to it, or the Core.
Hardware/software compatibility alarms will be raised when a new plug-in is
installed that needs a later version of 9500 MPR software.
Hardware incompatible alarms will be raised when a plug-in is installed in a
slot that has been configured for a different plug-in.
MSS before an ODU.If there is doubt about whether a fault is in the MSS or ODU,always replace the MSS first; it is quicker and easier.
Hot-pluggable.MSS cards are hot-pluggable. There is no need to power-down beforereplacing, but traffic will be lost unless the plug-in is protected.
Plug-in restoration time.Ensure adequate time is allowed for services to resume when aplug-in is replaced.
5.4.3 Troubleshooting Path Problems
A path-related problem, with the exception of interference, is characterized by traffic beingsimilarly affected in both directions. Generally, if you are experiencing only a one-way
problem, it is not a path problem.
A path extends from ODU antenna port to ODU antenna port.
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Normally a path problem is signalled by a reduced RSL, anddepending on its severity, a high BER.
Only in worst case situations, such as an antenna knocked out ofalignment, will a path fail completely, and stay that way.
For weather-related problems, such as rain or ducting, the path
problem will disappear as the weather returns to normal.
5.4.3.1 Path Problems on a Commissioned Link
A path problem on an existing link, one that has ben operating satisfactorily may be
caused by:
Weather-related path degradation
If BER alarms are fleeting/not permanent and RSL returns to its normal, commissioned
level after the alarm is cleared, rain, diffraction, or multipath fading is indicated. Rain
fade is the likely cause of fade for links 13 GHz and higher. Diffraction and multipath/duct-
ing for links 11 GHz and lower. If these alarms are persistent, there could be a problem
with the link design or original installation.
Changed antenna alignment or antenna feed problem
If RSLs do not return to commissioned levels after a period of exceptionally strong winds,
suspect antenna alignment. Also, check the antenna for physical damage, such as may
occur with ice-fall. For a remote-mounted ODU, check its antenna feeder.
New path obstruction
Where all other parameters check as normal, andthe path has potential for it to beobstructed by construction works, view/survey the path for possible new obstructions.
Interference from other signal sources
Interference usually affects traffic in just one direction. Unlike other path problems, RSL
is not affected. If suspected, check for new link installations at, or in the same geograph-
ical area, as the affected site. Ultimately, a spectrum analyzer may have to be used to
confirm interference, which is not an easy task given the need to connect directly to the
antenna port, after removing the ODU.
5.4.3.2 Path Problems on a New Link
For a new link, potential problems can extend to also include:
Incorrect antenna alignment
One or both antennas incorrectly aligned. Refer to Installation alignment procedure
on CD.
Mismatching antenna polarizations
Given a typical polarization discrimination of 30 dB, for most links it is not possible to cap-
ture a signal to begin the antenna alignment process.
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Incorrect path calculations
If the RSLs are too low or too high, antenna alignment is correct, and Tx power settings
are correct, check the path calculations used to determine the link performance. A good
calculation match is +/-2dB. Disagreements in excess of 3 dB should be investigated.
Reflections
Reflection (path cancellation) problems may not have been picked up at the path planningstage, particularly if the survey was a simple line-of-sight. If suspected, resurvey the path.
5.4.4 Troubleshooting Configuration Problems
Configuration problems should only occur during the setup of a new link, or reconfigura-
tion of an existing link. The more common problems may be broadly categorized as:
Compatibility Problems
The two alarms that may activate are Configuration Not Supported and SW/HW Incom-
patible:
Configuration Not Supported:The plug-in installed is not enabled or is incorrectfor the configuration.
SW/HW Incompatible:Typically raised when new hardware is plugged into anexisting MSS that has software from an earlier release. To remove the alarm,
compatible 9500 MPR software is required; install the latest software.
Incorrect circuit connections
No alarms are activated for incorrect circuit connections. An incorrect assignment means
the expected end-to-end circuit connectivity will not happen. Re-check circuit assignmentsfor all nodes carrying the lost circuit(s).
Take extra care when configuring ring circuits.
Where the problem is not obvious, use the Tributary Loopback BER Test to track a single
circuit through a 9500 MPR network, beginning at the node closest to the node applying
the BER test.
Incorrect ID naming and commissioning
All traffic-carrying circuits must have a unique flow ID for the cross-connect capability to
operate.
Incorrect/incompatible trib settings
Trib line interface settings incorrect, or line levels incompatible. While no alarm activates
for an incorrect setting, its effect may result in line levels being too low (LOS alarm), or too
high, resulting in a high BER.
ATPC settings
Ensure ATPC settings are correct, specifically that the target fade margin allows adequate
headroom for local Tx power, while ensuring an adequate fade margin.
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5.4.5 Troubleshooting Ethernet Problems
This section gives general guidance on troubleshooting problems related to the four Ether-
net ports on the Core Card.
The most common Ethernet problems are network and connectivity related and therefore
always check the following first:
Verify link partner capability, provisioning, and connection
Verify radio provisioning matches link partner
Verify cabling between radio and link partner
The LEDs on the Core Card front panel for each Ethernet connector are a good indicator of
correct connectivity and activity on the Ethernet port. Refer to Table 5-2for detail trouble-
shooting using the LEDs locally at the alarmed site.
Table 5-2 Troubleshooting Ethernet ProblemsLED Indication Probable Cause Corrective Action
ETH INLOS
Green LEDNot Lit
Loss of Ethernet RCV/radio XMT signalin. Most probable causes:
1. Cable between link partner andradio is disconnected/broken.
Connect/repair cable.
2. Speed/Mode provisioning mis-match between link partner andradio
1. Check local Ethernet provisioningscreen.
2. Check link partner provisioning.
ETH OUTLOS
Green LEDNot Lit
Loss of Ethernet XMT/radio RCV signalout. Most probable causes:
1. Loss of RF input to radio Access Card Check local RSL screen on CT. Is RSL ok?Yes - Check farend for Ethernet alarm.No - Check farend Tx output. Is farend TxOut ok?Yes - Check path, antenna, waveguide/cablingNo - Check/replace farend radio AccessCard.
2. Loss of Ethernet input to radio AccessCard
Check farend for Ethernet alarms.Are any alarms indicated?Yes - Troubleshoot farend alarmsNo - Check farend Ethernet status. Is onlyabnormal status indicated?Yes - Troubleshoot farend Ethernet status.No -
1. Replace local alarmed Core Card.
2. Replace local radio Access Card.
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In order for the green Link LED to light:
1 Cable must be connected to Ethernet port
2 Ethernet port must be enabled (provisioned Enabled on Core Settings Screen)
3 Speed and mode (on Core Settings Screen) must be provisioned the same as
the link partner.
The yellow LED opposite the green on the connector indicates activity only. The flashing
yellow LED is not an indicator of signal type or quality.
5.4.6 Troubleshooting TMN Problems
This section gives general guidance on troubleshooting TMN problems related to Ethernet
port 4 on the Core Card. Ethernet port 4 on the Core Card can be used to transport SNMP
IP data. Troubleshoot port 4 connectivity alarms the same as Ethernet ports 1-3. Refer to
Para. 5.4.5.
The most common TMN problems are network related and first alert is normally observedby improper operation at the SNMP master. Always check the following first:
Verify master is properly registered in NE to receive traps.
Verify SNMP version matches system requirements
Verify correct community string and privileges
Verify proper network routing.
Refer to Table 5-3for detail TMN network troubleshooting.
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Table 5-3 TMN Network Troubleshooting
Problem Possible Cause Possible Solution
Unusually slow communica-tion in radio network
1. Normal network managementtraffic is saturating the communi-cations channel.
1. There may be too many radiosbeing managed within a singleregion. Split the radio network
management into differentregions and backhaul the trafficfor each region through sepa-rate channels.
2. Polling radios for PM data ormissed alarms too rapidly
2. Poll the radios more slowly.
3. Multiple remote software down-loads in process
3. Download to fewer radios at atime.
4. IP traffic other than networkmanagement traffic being routed
through radio network
4 Configure external routers toallow only network management
related traffic through the Man-agement network of the radios.Dynamic route updates (OSPF,RIP) may attempt to reroute highspeed traffic through the TMNnetwork if a high speed ink fails.
Unable to operate controlsusing SNMP
To perform control operations, theManager must be registered as acraft device.
Register the Manager as a craftdevice. Manager registration typecan be changed as needed to typect to allow control operation andthen be changed back to nml for
normal operation.Can Read SNMP objectsbut cannot Write to SNMPobjects
1. Incorrect community string 1. Use the correct communitystring.
2. Insufficient SNMPv3 privileges 2. Use the correct privileges:
a) The TMN Interface supports 4view levels. Use a SNMPv3 useraccount that supports writeaccess to the selected SNMPobject.
b) Use the correct Authentication
mode.c) Use the correct Privacy pass-
phrase.
3. If the TMN Interface is config-ured for SNMPv2, the write com-munity string is probably wrong.
3 Use the correct write communitystring.
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Plug-ins must be withdrawn and inserted using their finger-
grip fastener/pulls. Never withdraw or insert using attachedcable(s). Pulling on the cables may damage the cable, plug-in connector, and/or plug-in card connector attachment.
When installing a plug-in, ensure its backplane connector is
correctly engaged before applying sufficient pressure tobring the plug-in panel flush with the front panel. Improperalignment can result in damaged pins on the backplane con-nector and/or damage to the plug-in connector.
All slots must be filled with either a peripheral plug-in card ora blank panel. Failure to do so will compromise EMC integrity
and cooling air from the fan.
Use extreme caution when connecting or disconnecting the
ODU cable on the Radio Access Card. The shelf battery voltageis present on the center conductor of the connector. When
removing or replacing a radio Access Card, withdraw the
card from the shelf before disconnecting the cable to the ODU.
Failure to follow these cautions may cause arcing and/or pos-
sible power spikes that could affect traffic on other links
installed at the node.
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Removing an in-service card in an unprotected link will cause
loss of traffic. Removing an in-service card in a protected linkrequires switching the traffic onto the standby (protection)
channel.
The main Core Card, standby Core Card, and fan card have dedicated slots.
The E1 Access Card and Radio Access Cards (peripherals) can be installed in any of
the universal slots (3 through 8).
The MSS-8 can be configured with a maximum of six peripherals; three protected
links, six non-protected links, or a combination of protected and non-protected links.
For protected links, main and standby (spare) peripherals must be plugged in side-by-side.
All plug-ins can be removed and installed with power applied.
5.5.1 ODU Removal and Replacement
Refer to the attached CD.
5.6 CHANGING FREQUENCY
Refer to the attached CD.
5.7 CLEANING
Do not use acid, alcohol, or brushes to clean cards because
damage to the silkscreen labeling and antistatic coating can
result. Cleaning should be confined to the removal of dust and
dirt using a damp cloth.
Cleaning should normally be confined to the removal of dust and dirt using a soft bristled
(natural fiber) brush and a low velocity blower (such as a vacuum cleaner with a plastic
blower nozzle). Do not use acid or synthetic bristled brushes to clean cards that contain
electrostatic-sensitive components.
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The information contained in this section is a summary of the infor-
mation on the enclosed CD. Refer to CD is used throughout this sec-
tion to refer the reader to the detail information on the CD.
6 USER GUIDE
6.1 INTRODUCTION
Some menu functions are purposely faded to indicate they are not cur-
rently available. Only available functions are described.
This section contains descriptions of screens not used or described in other sections.
6.2 CROSS-CONNECT SCREEN
The cross-connect screen is used to configure switching of packetized data through the
Core Card. Using this screen, the operator can switch:
E1 (ports) lines from/to an E1 Access Card to/from a Radio Access Card and/or any of
four Ethernet ports on the Core Card.
Ethernet data from/to an external source to/from a Radio Access card and/or to/from an
E1 Access Card.
The screen allows the operator to select E1, Ethernet, and/or radio ports as source and des-
tination ports and provides a graphical presentation of the switch functions.
A PDH or radio peripheral can be installed in slots 3 through 8.
Valid X-Connect Rel 1.0
PDH -to- Radio
PDH -to-ETH
ETH -to-Radio
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6.2.1 Helpful Hints
Icon Shapes
The shape of the icon identifies the card in the slot as Radio Access Card or E1 Access
Card, or one of four Ethernet connectors on the Core Card.
Icon Colors
The colors of the icons on the cross-connect screen can be used to quickly determine the
current state of the source and destination. For example:
A white icon indicates the source/destination is unavailable. Check to make sure the card
is enabled.
A blue icon indicates the destination is full. The limits granted by the license key have
been exceeded. A message is also displayed stating that no more E1 ports will be accepted.
A green icon indicates that the source and destination are available and the destination
can accept more E1 ports.
Slot #4
Slot #6
Slot #8
Slot #3
Slot #5
Slot #7
ETH#1 ETH#2 ETH#3 ETH#4
ETH
SW
9500-1061a12/27/07
CORE
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Line Colors
The drag and drop line the operator inserts between icons indicates an electrical connec-
tion. The color of the line indicates type of data and direction.
Black Line E1 to Radio
Blue Line E1 to Ethernet
Red Line Radio to Radio
Green Line Radio to Ethernet
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Mouse Operation
Single Left click A single left button click highlights (selects) the resource and opens up
an information window.
Single Right Click A single right button click highlights (selects) the resource and opens
up an information window.
6.2.2 Cross-Connecting Rules and Guidelines6.2.2.1 Cross-Connecting E1 Lines
The following rules and guidelines apply to switching E1 ports 1 through 32 on the E1
Access Card through the Core Card to the Radio Access Card:
1 The license key installed on the Core Card determines the number of E1ports that can be cross-connected.
2 The E1 access Card (E1 source) and Radio Access Card (destination) must beEnabledon the respective card provisioning screens.
3 Each E1 port to be cross-connected must beEnabledon the E1 provisioningscreen.
4 Each E1 port to be cross-connected must have aFlow IDnumber assigned toit on the E1 provisioning screen. Refer to Flow ID number rules.
5 The Flow ID number check box on the cross-connect screen must be checkedfor each E1 port to be cross-connected.
6.2.2.2 Flow ID Number Rules
The Flow ID number entered by the operator on the E1 provisioning screen is one of the
parameters the software management uses to determine source, destination, and directionof the E1 port when the data is switched in the Core Card. The following rules apply to the
Flow ID:
1 Number is unique to the entire network. It cannot be used in any other radioor hop in the network.
6.2.2.3 Cross-Connecting Ethernet to Radio Access Card
The following rules and guidelines apply to switching Ethernet ports 1 through 4 on the
Core Card through the Core card to the Radio Access Card:
1 The license key installed on the Core Card determines the Ethernet datacapacity that can be cross-connected.
2 The Ethernet port (source) and Radio Access Card (destination) must beEnabledon the respective Core Card and Radio Access Card provisioning
screens.
3 The Ethernet port to be cross-connected must have aFlow IDnumberassigned to it on the Core Card provisioning screen. Refer to the Flow ID
Number rules.
4 The Flow ID number check box on the cross-connect screen must be checked
for the Ethernet port to be cross-connected.
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6.2.2.4 Cross-Connecting Ethernet to E1 Access card
1 The license key installed on the Core Card determines the capacity of theEthernet data that can be cross-connected.
2 The Ethernet port (source) and E1 Access Card (destination) must beEnabledon the respective Core Card and E1 access Card provisioning
screens.
3 The Ethernet port to be cross-connected must have aFlow IDnumberassigned to it on the Ethernet provisioning screen. Refer to the Flow ID Num-
ber rules.
4 The Flow ID number check box on the cross-connect screen must be checkedfor each Ethernet port to be cross-connected.
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6.3 DIAGNOSIS MENU
Figure 6-1 Diagnosis Dropdown Menu
6.3.1 Remote Inventory
See Figure 6 -2. This screen is a read-only screen, that shows all the information on the
equipment.
Figure 6-2 Remote Inventory Screen
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6.3.2 Abnormal Conditions
See Figure 6-3. This screen is a read-only screen that lists non-usual conditions present in
the NE. Events that cause an abnormal condition:
Forced switch (EPS, RPS, TPS)
Lockout (EPS, RPS, TPS)
Loopback activation
Local radio Tx mute (manual)
Local radio Tx mute (automatic)
Remote radio Tx mute (manual)
Figure 6-3 Abnormal Condition List
6.3.3 Summary Block Diagram View
Refer to CD for diagrams. These screens show functional block diagrams and signal flows
of the current configuration (1+0 with/without Ethernet, 1+1 Hot-Standby, 1+1 Frequency
Diversity), and include switching and loopback functions where applicable.
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6.4 SUPERVISION MENU
6.4.1 Supervision Dropdown Menu
See Figure 6 -4for the Supervision dropdown menu.
Figure 6-4 Supervision Dropdown Menu
6.4.2 Access State Menu
See Figure 6 -5for the Access State Menu
Figure 6-5 Access State Menu
The NE can be managed by the Operating System (OS) or by the Craft Terminal (CT). The
selection of the NE manager is controlled by the Local Access Control (LAC) function. The
OS manages the NE until a request to managefrom the Craft Terminal is received (via
LAC) and granted. The request is initiated by the user clicking on theRequestedbutton on
the menu and then answeringyesto the resulting confirmation message. The LAC request
can be denied by the OS (if for example the OS is in a state of recovery from a temporary
loss of communication with the NE).
The request to managestarts a timer. If the OS doesnt answer a CT request to managein a
predefined time, the CT automatically becomes the NE manager. The predefined time is
set by the user on the LAC Time Out Period screen (See Figure 6-6).
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The manager currently managing the NE is indicated on the Craft Terminal screen by the
shape of the icon with the key symbol.
Figure 6-6 LAC Time Out Period
6.4.3 MIB Management Menu
See Figure 6-7. The Management Information Base (MIB) includes all system configura-
tion data, except routing configuration data.
Figure 6-7 MIB Management Menu
CIRCULAR SHAPE
OS is managing NERECTANGULAR SHAPE
CT is managing NE
9500-107801/31/08
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6.4.3.1 Backup Screen
See Figure 6 -8. This screen allows the user to save the NE configuration on a backup file.
The backup file can then be loaded on a disk or CD for backup following a crash or re-start.
Figure 6-8 Backup Screen
6.4.3.2 Restore Screen
See Figure 6 -9. This screen allows the user to download a previously created backup fileonto the NE.
Figure 6-9 Restore Screen
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6.4.3.3 Remove MIB Backup File
See Figure 6-10.This screen allows the user to delete a previously created backup file.
Figure 6-10 Remove MIB Ba