9KG SERIES 9 FRONT LOAD INVERTER WASHING MACHINE KAWFLWASM9A, KAWFLWASM9B

• Dismantling, repair, or alterations should only be carried out by professional technicians to avoid the risk of electric shock, fire or injury.

• The electricity supply must always be unplugged with dry hands to avoid the risk of electric shock.

• Do not damage or alter the cable by forcibly bending, pulling, or twisting. Do not put weight on or trap the cable. Damaged or loosened cables or plugs should not be used to avoid the risk of electric shock, short circuit, or fire.

• If the supply cord is damaged, it must be replaced by Kogan.com or its service agent to avoid a hazard.

• Do not put gasoline, benzene, alcohol, thinner or fabrics with these stains into or near the washing machine. This may present the risk of fire or explosion.

• Keep children away from the appliance when in use. Do not place boxes or shelves next to the washing machine.

• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

• This washing machine is equipped with a grounded plug. Use a single socket with a voltage and current that match that of the appliance. Sharing the same socket with other electric appliances may present the risk of fire.

• Thoroughly wipe the power plug when the dirt is adhering to the prong or around the base of the prong. Failure to do so may present a fire risk.

• The washing machine should not be installed in humid environments, or locations exposed to wind and rain.

• This washing machine is strictly prohibited from use in environments with an open flame, such as a candle or incense. Do not operate the machine when there is a gas leak.

• The glass door becomes hot in the process of high-temperature washing. Do not touch the door when the machine is on, especially children.

• If the door must be opened during high temperature washing program, wait until the temperature drops to a safe standard and the door unlocks automatically.

SAFETY & WARNINGS

WARNING: To protect the user and other people's health and property, be sure to observe the following safety notices. Failure to respect these warnings may result in damage to nearby objects, severe bodily harm, or death.

• Keep all packing materials (plastic bags, foam etc) away from children.

• Do not pull the cable from the socket when unplugging the unit. Always grasp the plug firmly to remove the cable from the power socket.

• Do not wash, rinse, or spin waterproof fabrics or cloth, sleeping bags, raincoats, or skiing clothes. This may otherwise lead to injury by abnormal vibration during spinning or damage to the washing machine, walls, floor, and clothes.

• Keep hands and feet away from the bottom of the washing when it is motion. Parts in motion beneath the unit may cause injuries.

• The water supply hose should be tightly screwed into the unit. Failure to do so may result in water leakage. After use for an extended period, water leakage may result from the loosening of this hose. Ensure that it is checked and tightened regularly.

• Unplug the appliance when it is not in use for an extended period.

• Water above 50˚C should not be used for washing. Electric shock or leakage may occur due to deformation of plastic parts of the unit.

• Do not stand on or put weight on the top of the unit. Two people are required for moving or transportation.

• Check the water supply hose connection by turning on the water before washing.

• Only utilise the new hose-sets supplied with the appliance. Old hose-sets should not be reused.

• Ensure the ventilation openings on the bottom of the washer are unobstructed when installed on a carpeted floor.

• Turn the water tap off when the unit is not in use

• The appliance is designed for private household use only. It is not suitable for commercial, industrial or trade use.

User Guide Water supply hose Hole plugs (x4) Spanner

COMPONENTS

OVERVIEW

Adjustable feet

Frame

Power cord Detergent drawer

Control panel Water inlet valve

Washer door Wash/spin drum

Note: It is recommended to run the drum clean program before washing clothes in the machine for the first time.

Transportation Two people are needed to carry the machine. Do not attempt to lift the appliance alone.

Locating the washer The washing machine must be installed on stable ground which is hard, flat, and skidproof. Do not place the washing machine on soft blankets or wooden flooring.

Do not install the washer on:

Sloping ground Platforms or brackets Uneven surfaces

INSTALLATION

Remove the transit bolts

To protect the machine in transportation, there are 4 bolts inserted into the inner part of the machine to keep the drum in place. These bolts must be removed before use, or damage to the internal components of the machine or surrounding environment may occur.

1. Unscrew each of the four bolts with a spanner.

2. Remove the bolts horizontally.

3. Fit the lid into the holes.

• Keep the transit bolts in a safe place, as they will be needed to transport the machine in future as required.

• As shown above, confirm that the base protection device is not stuck at the bottom of the washing machine before use.

Base protection device

Adjust the machine horizontally There may be strong vibrations, noise and disfunction if the washing machine is not steadily installed before operation. To ensure the appliance is correctly levelled:

1. Check whether the washer is on a level surface using a plumb line as shown in the image below.

o The washer is level on the floor if the frame line of the washer is parallel with the plumb line.

2. If required, adjust the legs of the washer to make the unit level as shown below.

Opening Plumb Line Opening Plumb

Loosen

Up Down Adjust the lock nut with a wrench

Tighten

3. Place both hands on top of the washer diagonally, then press down and shake the washer slightly to make sure that the washer is steady.

Connecting the water supply hose to the tap

1. Check that the sealing washer is firmly seated.

2. Attach the curved end of the hose to the inlet valve of the washing machine. Tighten the coupling nuts securely by hand.

3. Attach the straight end of the hose to the tap. Tighten the coupling nuts securely by hand.

4. Turn on the taps and check for leaks. Tighten the coupling nuts firmly if there is any leakage. If the water pressure is strong, close the water tap completely then open it slightly.

Tighten Sealing washer

Tap end

Inlet hose

Tap

Connecting the water supply hose to the washer Turn the nut clockwise while holding the hose until the nut is tight. When the hose requires detaching, turn the nut counter-clockwise after turning the tap off.

Connecting the drain hose

1. When the appliance is not in use, place the drain hose at the back of the washing machine as shown in image 1.

2. When the appliance is in use, place the hose into a drainage trough as shown in image 2. The end of the drain hose can alternatively be placed into the sewer. Keep space between the end of the drain hose and the sewer elbow to avoid drainage issues.

3. Clean the filter in the pump periodically to ensure reliable function.

Hose Nut

1200 mm Drain hose clip

Drain hose

Drain hose

Note: Do not remove the drain hose clip, as this will lead to drainage problems.

Detergent drawer

• Do not use high bubble washer powder or detergent.

• Use detergents in accordance with the instructions provided by their manufacturer.

• Excessive detergent will cause too much bubble and affect the rinse, as well as presenting possible function faults.

• Choose suitable detergents considering the type and colour of clothes, the water temperature, and the stains to be removed.

OPERATION

Powder synthetic detergents

For undissolved detergents, e.g. powder state soap, dissolve in water in advance before pouring into the drawer.

Liquid detergent and bleach

Use low bubble liquid synthetic detergents. Dilute concentrated liquid detergents twice with water before pouring into the drawer.

Softener

When added to the drawer, it will be poured into tub automatically during the last round of rinsing. Dilute concentrated detergents with the corresponding proportion of water before pouring into the draw. Do not exceed the full mark line.

Liquid detergent and bleach

Use low bubble liquid synthetic detergents. Dilute concentrated liquid detergents twice with water before pouring into the drawer.

Control Panel

Start/Pause:

• Press the button to start a program and press again to pause.

Power knob:

• Turns off the power. When programs finish, the machine will power off automatically.

Display window introduction:

• When powering on, it will display the spin speed and other program details.

• When running, it will display the remaining program time.

• In the event of a malfunction, it will display an error code (see the Troubleshooting section below).

TEMP. Button:

• Sets the washing temperature according to the clothes type.

• The temperature setting range is different between programs, and some will have a temperature range limitation.

Display Button Knob

Speed button:

• Set the spin speed according to the user’s requirement.

• The speed setting range is different between programs, and some will have a temperature range limitation.

Delay button:

• Allows the user to set the finishing time of the set program.

Oxygen Fresh button:

• Used to set the Oxygen Fresh function. This program will limit some settings.

Rinse button:

• Set the number of rinses as needed. Adjusting the number of rinses in some programs is limited.

Soak button:

• Set the soak time as needed. Adjusting the soak time in some programs is limited.

Stain button:

The washing machine will adjust the temperature and time in accordance with the stain type selected.

Oil

Juice

Watercolour

Coffee

Red Wine

Mud

Time wash button:

• Allows the user to adjust the set washing time.

Wash programs

Cotton Eco Recommended for a normally soiled cotton load at rated capacity

Cotton Wash cotton clothes only

Mix Wash Mixed wash of cotton and synthetics clothes

Jeans Wash jeans and heavy denim clothing

Wool Wash wool clothes that are machine washable

Synthetic Wash clothing with synthetic fibres

Winter clothes Wash down jackets which are machine washable

Quick wash Wash a small amount of light dirty clothes

Colours Wash clothes with dark or light colour. Always wash dark and light-coloured loads separately.

Under Wear Wash underwear and delicates

Shirt Wash dress and business shirts

Kids Wear Wash children’s clothing

Rinse + spin For clothes which only require rinse and spin

Spin For clothes which only require a spin

Drum clean For cleaning the machine’s drum. Do not run this cycle with clothes in the drum

Backpack For washing backpacks (see more details below)

Running a normal wash program 1. Preparation

o Put the clothes in and close the door.

o Put the detergent or washing powder into the detergent box.

o Switch on the water tap. Connect the drainpipe. Plug the power supply.

2. Power on the machine.

3. Choose a suitable program for the clothes to be washed.

4. Adjust settings with the buttons as desired (where permitted by the selected program).

5. Press the “START/PAUSE” button to commence operation.

6. When the program is finished, the buzzer will sound.

Wool

• Always check any care instructions that may be on the clothes before washing.

• When the wash is completed, remove the clothes for airing immediately to avoid deformation.

• The temperature cannot be set higher than 40 degrees to avoid damage to clothing.

• Using wool detergent can improve washing performance.

• Always wash light colour clothes and dark colour clothes separately.

Backpack

• This cycle is only intended for washing backpacks which can be washed by washing machine.

• Remove any attached decoration (such as badges or pins) before washing and bind the straps and any belts tightly.

• Ensure all zippers are closed and that the backpack is being washed separately from other clothes.

• When the wash is completed, remove the backpack for airing immediately.

Delay wash Once a suitable program has been set, press the delay button to set the finish time of the cycle. Press the Start/Pause button to start the delay wash function. The delay time can be set in one-hour increments to a maximum of 24 hours.

• If the delay time needs to be amended or cancelled after the program has started, turn off the power and set again.

• When confirming the delay time, press the delay button. The set delay time will display for 5 seconds.

• The delay time will differ depending on the water pressure, drainage, clothes type and water temperature.

Add Use this function to add washing to the machine after a program has commenced.

Press the “Start/Pause” button until the time disappears. The door lock will release, and the display will show “Add”. Add washing as required then close the door and press the “Start/Pause” button to continue to wash.

• Do not attempt to forcibly open the door, as this can easily damage internal parts and cause safety issues.

• When there is a lot of foam or water in the drum, use a dry towel to prevent foam and water from spilling out when the door is opened.

Mute buzzer Enabling this function will mute the buzzer that sounds when a program has finished.

After powering on the machine, press and hold the “Start/Pause” button until the buzzer is heard to mute the buzzer. Repeat this process to disable the mute function.

Door lock When the machine is operating, the door is automatically locked and cannot be opened.

To unlock the machine whilst a program is in operation, press the “START/PAUSE” button. The door can be unlocked after inner drum slows to a halt.

• If the power plug is removed from the socket or a power failure occurs, the door will not unlock.

• If the door is opened during operation, water may overflow from the drum. Clean up any spills with a towel.

• The door cannot be opened when the machine is operating with a high water temperature. The lock will automatically disengage once the machine has cooled.

Child Protection

• If the door is opened before the program starts, the machine will activate child protection mode.

• Firstly, the door will be opened, and the motor will be running for a while.

• And then, the door will be unlocked for a while still working again. If during the waiting time, the door is opened. The machine will be stopped.

Child Lock The child lock function can be set to prevent children from operating the machine when a cycle is in progress, locking the door and the control panel (except for the power button).

Power on the machine, then press and hold the “TEMP”. button for 3 seconds until the buzzer sounds. The child lock function is now set. If these steps are repeated, the child lock function will be disengaged. When this function is disabled, the door can be opened again.

Ensure to maintain the machine after long term use to maximise the lifetime of the product. Always disconnect the power before cleaning or maintaining the appliance.

Machine body

• Use a soft cloth to clean the body after each wash. If it is heavily soiled, put some mild detergent or soapy water on the cloth to clean the body.

• Do not use water to flush the machine directly.

• Dirty powder, diluents, petrol, and alcohol are not permitted for cleaning the machine.

Door gasket Use a cloth to clean the gasket after each wash. If anything has become lodged in the door gasket, ensure to remove it.

Detergent drawer Routinely clean the detergent drawer. Take out the box and clean it with water.

Drum clean (recommended to be performed once a month) There may be dirt left in the drum after an extended period of use. Run the drum clean program to clean the inner and external drum when this occurs. Do not add clothes or detergent when using the drum clean function.

CLEANING & CARE

Press here

Pull out

Water inlet valve (recommended to be performed twice yearly) 1. Take out the inlet pipe.

2. Take out the filter screen.

3. Use a toothbrush to clean the filter screen and then assemble it again.

4. Reconnect the inlet pipe after cleaning.

Machine frozen 1. Wrap a hot towel around the water tap and connector

2. Disassemble the inlet pipe and place it into hot (50C̊) water.

Valve

Water tap

Connect side

Inlet pipe

50C̊

3. Put 2-3 litres of hot (50C̊) water into the machine.

4. Assemble the inlet pipe again, open the water tap and start the machine. Once this has been done, examine the inlet pipe and drain pipe to ensure they can operate normally.

Pump filter (recommended to be performed once a month)

1. Insert coin into the groove of the pump and press it. The cover of the filter can be opened. (Attention: If there is hot water in the machine, please wait for cooling and then open the filter.)

2. Take out the filter anticlockwise.

3. Wash the filter with water.

4. Assemble the filter into the pump clockwise.

50C̊

The groove of pump cover

Attention: The filter should be assembled tightly in order to avoid water leakage. Never clean the filter when the machine is working.

Rated wash capacity 9.0kg

Rated spin capacity 9.0kg

Rated dry capacity -

Rated dry power -

Max current 10A

Rated voltage 230-240V-50Hz

Rated power 2000W

Energy efficiency 4 Stars

Water efficiency 4 Stars

Water consumption per wash 90L

Annual energy consumption 316kWh

Washing performance 0.8

Water pressure 0.03-1.0MPa

Product dimension 600 x 635 x 850mm

SPECIFICATIONS

Issue Probable Cause

Door cannot be opened

• Water temperature/water level is too high, or power has been cut.

• Child lock function has been enabled • Clothes are jammed between door and gasket.

Peculiar smell • The rubber components of the machine may emit an odour for the first few washes. This is normal.

No water

• Turn the tap on. • Ensure the water pipe has not frozen. • Ensure the filter is not obstructed. • Ensure the household water supply is uninterrupted.

Water filling halfway through a program

• If the water level drops, the system will automatically fill with the appropriate amount of water.

Drainage when the machine is washing • Too much or bubbly detergent has been used.

Remaining program time unexpectedly increases

• The machine will automatically fill with water to keep balance if the clothes are poorly distributed.

• The remaining time is calculated based on 15L/min inflow. The time will differ based on the water pressure supplied to the appliance.

• The washing machine will have an extended spin period if clothes are poorly distributed.

Abnormal sound during spin cycle

• Ensure power is correctly connected to the appliance. • Ensure the transit bolts have been removed. • Ensure no hairpin, coins or other foreign objects have

fallen into the drum.

Will not power on after power failure

• If power has been restored and the machine will not operate, turn off the power then reset the program.

Emergency door opening

• In the event of a power failure with clothes still in the machine; unplug the power cord, wait for the inner drum to stop spinning, then pull down the emergency rope on the bottom right corner of the cabinet. When a slight clicking noise is heard the door can be unlocked. Confirm the water level is below the bucket and the water temperature is below 50˚C before proceeding.

TROUBLESHOOTING

Fault code Issue Probable Cause Solution

No power

• Ensure the machine is properly connected and power is supplied.

• Check for a power failure in your area.

• Check the leakage protector switch.

No water

• Turn the tap on. • Ensure the water pipe has

not frozen. • Ensure the filter is not

obstructed. • Ensure the household

water supply is uninterrupted.

Press the Start/Pause button.

No drainage

• Ensure the drainpipe is connected securely.

• Drain height too high. • Check if the drainpipe has

been blocked. • Ensure the drain-pipe

length.

Press the Start/Pause button.

Door cannot be opened

• Ensure hot water has not been used.

• The water temperature is high when washing.

The door will be automatically locked until the temperature drops to a safe level.

No spin cycle

• Ensure the washer is level and steady.

• Ensure you do not have too many large, bulky items in the wash.

• Load fewer towels into the wash.

• Avoid placing rolled up blankets into the machine.

Add two items of clothing and press Start/Pause.

Door not closed

Close the door properly and then press Start/ Pause to restart.

Other code Alarm

Press the Start/Pause button to restart. Contact Kogan.com if issues persist.

Need more information? We hope that this user guide has given you the assistance needed for a simple set-up.

For the most up-to-date guide for your product, as well as any additional assistance you may require,

head online to help.kogan.com