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Empowered Leaders, Engaged Employees

Thomas J. Manenti Chairman & CEO

A Berkshire Hathaway Company

The business imperative

Who we are

What we believe

Leadership

Our culture

Our vision

The Business Imperative

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Gallup estimates that only 30% of employees are

engaged and that actively unhappy workers cost

the United States $450 to $500 billion annually.

Gallup reports that roughly 13% of workers define

themselves as engaged.

The result of which is chronic turnover, high

absenteeism, quality, productivity issues, loss of

customers, safety incidences, theft, etc…

Employees are chronically over-managed and

under-led.

Source: SuccessFactors/White Paper: Employee Engagement: How common-sense principles drive uncommon results

Defining Engagement:

3 Types of Employees

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• Engaged

• Employees work with passion & feel a profound connection to their company. They drive innovation & move the organization forward. Employees freely give discretionary effort, go the extra mile and are aligned with the overall strategy of the Company.

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• Not-Engaged

• Employees are “checked-out.” They’re sleepwalking through their workday, putting in time – but not energy or passion into their work

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• Actively Disengaged

• Employees aren’t just unhappy at work; they’re busy acting out their unhappiness. Every day, these workers attempt undermine what their engaged co-workers accomplish

Source: Gallup: Business Journal Five Ways to Improve Employee Engagement Now

Who We Are - Our Global Reach

MiTek Industries

Is a diversified global company with annual revenues

exceeding $1.4 Billion. We have operations on six

continents doing business in over 95 countries. We have the privilege of employing more than 4500

purpose partners worldwide. We have more than 100

facilities worldwide.

Since 2001

MiTek has completed 45 acquisitions under Berkshire;

12 of those have been completed since 2011.

MiTek is the leader in all markets served

What We Believe

Our People First Journey

CEO passion for people

The personal drives the professional

You can’t impart what you don’t possess

Whatever you want your external customers to

feel, your internal employees must feel first

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Six Keys to Engagement

Let people be themselves

Tell them what is really going on; unleash the flow of information

Think not about how much production to extract from workers but about how much value to instill in them…discover and magnify their strengths

Make them proud...stand for more than shareholder value

Make work meaningful

Keep the rules of engagement simple

People don’t want to be motivated (manipulated); the want to be inspired

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Harvard Business Review Creating the Best Workplace on Earth; May 2013

Shared Meaning

Shared meaning is about more than fulfilling

your mission statement - it’s about forging

powerful connections between personal and

organizational values.

Shared Meaning

Shared Values

Relationships Built on Trust

8 Harvard Business Review Creating the Best Workplace on Earth; May 2013

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Core Competencies of Leadership

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History of MiTek CEO Focus

Revenue & Profitability

Strong external customer relationships

Heavily embedded in the residential business

segment

Consolidation of the Residential Component

Industry

Consistent focus on Software as a Key Business

Driver

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A(nother) New Beginning…

First year back from retirement…

Listen, Learn, Travel the Globe and get to know and understand the

larger MiTek organization…

No matter where I was in the world…regardless of the language

spoken...as soon as I saw the MiTek Logo, I knew I was home!

My passion…“to establish a people-focused culture

where everyone knows and embraces the MiTek

vision…Building on a culture where everyone is treated

with dignity, honor and respect regardless of their role in

the company.”

“Personalize” the role of CEO

Meet new Purpose Partners

Visit all locations worldwide

Launch People First Leadership

Training

SET Immersion: Retreats

MLC

Off-Site Huddles

SWOT

Key Activities

100% dedicated to serving our people

Invest in Staff, Technology, Training

Establish the infrastructure for growth

Align KBIs with the businesses

Delivering on my passion

Culture & People

Services

Key Business Imperatives Key Business Imperatives

1. Focus on our People 1. Focus on our People – Engagement & Caring

2. Exceptional Financial Performance 2. Acquisition Support, DD, Integration

3. Leadership Development 3. BlueTile University

4. Long-term Profitable Growth 4. Total Rewards

5. Competitor Irrelevance 5. Recruiting, Staffing & Enhance Purpose Partner

Experience

CEO Imperatives CPS Imperatives

140 purpose partners attended a 12-week

People First Leadership Program

Major Milestone and foundation for our

culture, CV’s, Guiding Principles, Vision

and Mission

People First Certified

The personal drives the professional

Honor human beings, not human doings

You can’t impart what you don’t possess

Whatever you want your external customers

to feel, your internal customers must feel

first!

Everyone’s forehead has “MMFI”

C3 (Communicate, Collaborate, Celebrate)

Permission to fail

Dignity, honor, respect

What is People First?

Serves as a framework for our culture

Common values

Common language

Supports our belief that our people are our

most important asset … the driving force

Creates a culture that honors the dignity

and worth of all purpose partners

Intentionally working as a team to enhance

our People First Culture

Untapped potential

Why People First?

2- Day People First Leadership Classes

The MiTek Promise – Core Values

The Blue Tile Experience – Onboarding

People First Leadership Mastery (under

development)

The People First Leadership Game

Listen Like a Leader

Collaborate with companies who are

likeminded with a people-centric approach

to leadership

On-going Development

Sept. 2014 for 3 full days in

Chesterfield, Missouri

First of its kind for our company

100 MiTek leaders from all over the

world

Topics focused on People, Culture

and Engagement

MiTek Leadership

Conference (MLC)

All 15 presenters were from outside

MiTek including:

Successful CEO’s

Business professionals

Highly esteemed customers

NY Times Best-Selling Authors

I was the only MiTek Speaker:

Opening remarks set the tone

Closing Call to Action

MiTek Leadership

Conference (MLC)

All leaders left the MLC energized!

Brought the principles learned back to

their respective business units

Specific people-first

leadership/engagement initiatives have

been implemented

All BULs report monthly on “people

initiatives”

People-focused initiatives are part of all

formal business & budget reviews

MiTek Leadership

Conference (MLC)

MiTek Core Values

Integrity Passion for the Customer

Team

wo

rk

Empowered Purpose Partners

Commitment to Excellence

Relationship Driven

Ownership Minded

MiTek featured in Jack Lannom’s new book

Seven Keys of Trust

Upcoming…

“Living and Working in Celebration…

MiTek in Every Structure Worldwide”

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Building our Culture to last…for the next 50 years