A Business-CriticalSharePoint SolutionFrom adesso AG

Generating Business Impact

[Marcus Peters, Head of Collaboration & Content Microsoft, at adesso AGSharePoint Conference, Las VegasMarch, 2014]

Business-Critical SharePoint

Need Status quo Goal

Time is money!

Reliability and real time information are the most important factors for public transport systems.

Informations are available, but located in proprietary lob systems. Only special gateways are able to provide this information.

Aggregation of information from several lob systems and providing them with standard interfaces will lead to more customer satisfaction and therefore to more customers.

and information can help saving time

Business-Critical SharePoint

SharePoint: Information Hub

Business Connectivity Services

Marketing Site

Web services

Mobile devices

Newsletter service

Social media

SharePoint App

Control station

Information from several sources (control station software and a SharePoint Marketing Site) is aggregated by BCS. Standard SharePoint web services are publishing aggregated information

Information from web services is consumed by several channels, such as mobile devices, apps, social media or newsletter services

Business-Critical SharePoint

Benefits

Speed: Fast information provision through multiple channels (e.g. Push notification, mail, website, apps, social media)

Reliability: Customer can recalculate his route instantly with live information about delays from third party systems

Cross selling: Information hub provides information about delays, and marketing campaigns

Personalizable: Customer can define custom filters to get only relevant informations (e.g. by geo location, categories, schedules)

Significant increase (5%) of the modal share (percentage of travelers using public transportation)