a challenge r3

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    A CHALLENGE

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    OFFICE OF PRODUCTION MANAGEMENT

    TRAINING WITHIN INDUSTRY

    Labor Division

    SOCIAL SECURITY BUILDING, WASHINGTON, D.C.

    UNITED STATES GOVERNMENT PRINTING OFFICE

    1941

    A CHALLENGE

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    EVERY TOP EXECUTIVE

    OF A DEFENSE PLANT

    FACES THIS CHALLENGE:

    Get out production on time

    with the smallest possible waste

    . . . and no sacrifice of quality!

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    ITS NOT ENOUGH

    to have

    a plant and materials

    there must also be enough workers

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    TIME IS SHORT

    THERE ISNT TIME

    to let workers learn

    as best they can.

    THEY MUST BE TAUGHT

    by methods . . .

    that develop competent

    workers rapidly

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    TIME IS SHORT

    TO GET

    ENOUGH

    WORKERS

    into action quickly . . .

    you need TRAINING!

    Even a shortage of

    all around craftsmen

    can be overcome by training

    and related steps

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    SINCE THE NEEDIS SO URGENT

    the Office of Production Management has

    borrowed training and personnel experts

    FROM INDUSTRY

    so every defense manufacturer may have thebest experience this country can offer

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    THESE MEN FORM . . .

    the TRAINING WITHIN

    INDUSTRY BRANCH

    of the Labor Division of OPM

    22 DISTRICT OFFICES

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    WHEREVER YOU ARE . . .

    THERE IS

    NEAR YOU . . .

    A CONSULTANT

    He will gladly help you with your

    man-power and training problems

    DISTRICT OFFICE

    DISTRICT REPRESENTATIVES

    CONSULTANTS

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    THESE NEARBY

    TRAINING

    and PRODUCTION

    CONSULTANTS

    are prepared to serve you:

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    WHAT IS THE BEST WAY

    TO APPROACH THE

    TRAINING PROBLEM

    IN YOUR PLANT?

    Here are some thingsto be considered . . .

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    IN MOST PLANTS

    there are . . .

    several kinds of employees

    THE LAYERS show roughly . . .

    how many there are of each kind . . .

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    ORIGINAL

    EXPANSION

    ORIGINAL

    WITH EMERGENCY EXPANSION

    BUT IN THE PRESENT

    EMERGENCY . . .

    the working force

    expands rapidly

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    S o . . .

    EXPERIENCED EMPLOYEES

    and quick learners

    are upgraded

    to higher skilled jobs

    Additional workers must be

    brought in from the outside

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    Here is an example

    from anairplane parts

    factory:

    Formerly

    this part was made

    by a skilled worker . . .

    an all-around craftsman . . .

    who did the whole job

    himself

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    BUT

    additional

    craftsmen

    could not be had

    SO

    thejob was analyzed

    and it was found:

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    ONE PART OF

    THE JOB, A,

    had to be done by

    the craftsman . . .

    and three of the steps,

    B,C, and D,could be per-

    formed by three machine

    operators when each had

    received training in one

    of the operations

    D

    BC

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    IN PRACTICE, IT

    AMOUNTS TO THIS . . .

    A job usually performed

    entirely by a craftsmanA

    becomes

    several operations . . .

    one performed by the

    craftsmen and the

    others by several

    MACHINE OPERATORS

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    THE ALL-AROUND

    CRAFTSMAN, THEN,

    does three things:

    1. He uses

    his best skill

    2. He helpstrain new operators

    3. He helps

    keep up the quality

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    And the MACHINE

    OPERATORS start as

    beginners . . . each of

    whom quickly learns

    to perform a single

    production operation

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    In order to

    become production

    operators . . .

    beginners must

    learn by doing . . .

    for the specificoperation they

    are to perform

    THEY MUST BE TRAINED!

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    As production operators

    become more competent

    (and there are openings for them)

    they are advanced

    to more difficult operations.

    Thus, they are upgraded.

    This also applies to

    present employees.

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    The WORKING FORCE

    must be built up

    at the same time

    that equipment and

    materials are being provided

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    ADVANCEMENT

    SHOULD NOT BE

    HAPHAZARD There should be

    a definite upgrading policy

    and it should be known

    to all workers.

    This builds efficiency

    and morale

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    These methods

    help supervisors!

    Good supervision today

    requires not onlymanufacturing experience

    but, it calls for

    an understanding of peopleknowledge of how to teach

    SO . . .

    SUPERVISORS ALSO MUSTBE TRAINED!

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    ONE OF THE MOST

    URGENT PROBLEMSis a shortage of

    skilled workers

    BREAKING DOWN SKILLED JOBS into

    separate production operations is one

    solution

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    THIS THEN

    IS WHATS NEEDED

    TO STEP UP

    PRODUCTION IN

    THE SHORTEST TIME:

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    1 ANALYZE the skilled job

    (for which no additional

    craftsmen can be had)

    and break it downinto production operations

    that an ordinary

    worker can do

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    2 Train new employees

    to become

    PRODUCTION OPERATORS . . .

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    3 Develop a consistentUPGRADING policy . . .

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    4 TRAIN YOURSUPERVISORS ..

    potential, new, and present . . .

    to be better leaders and

    better teachers . . .

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    5 Train more all-around

    craftsmen . . . through

    APPRENTICESHIP

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    SO . . . TO REPEAT . . .

    -after analyzing the job-training in your plant . . .

    should take these forms:

    TRAININGOFPRODUCTION

    OPERATORS

    UPGRADING

    BETTERSUPERV

    ISION

    ALL-AROUNDCRAFTSMEN

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    AND HERE IS A WAY

    TO PUT TRAINING

    TO WORK IN YOUR

    ORGANIZATION:

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    FIX THE RESPONSIBILITY!

    TRAINING SUPERVISOR

    CONTROL

    TRAIN

    SUPERVISORS

    ASSIGN

    RESPONSIBILITY

    TRAIN

    EMPLOYEES

    OPERATE THE

    PROGRAM

    ESTABLISH THE

    POLICY

    GIVE EXECUTIVE

    BACKING

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    FIX THE RESPONSIBILITY!

    TRAINING SUPERVISOR

    CONTROL

    TRAIN

    SUPERVISORS

    ASSIGN

    RESPONSIBILITY

    TRAIN

    EMPLOYEES

    OPERATE THE

    PROGRAM

    ESTABLISH THE

    POLICY

    GIVE EXECUTIVE

    BACKING

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    MAKE IT FIT YOUR NEEDS . . .

    -Training must betailor-made . . .

    to fit your plant . . . your jobs . . .

    and . . . YOU MUST DO THE TRAINING

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    PLAN IT FOR BOTH . . .

    NEW WORKERS . . . and

    EXPERIENCED WORKERS

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    Such a program

    TURNS OUT A

    QUALITY PRODUCT

    in less time at lower cost

    TIME COST

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