a collaboration is a mutually beneficial and - gahscgahsc.org/nm/2012/maac presentation gahsc...
TRANSCRIPT
A collaboration is a mutually beneficial and
well-defined relationship entered into by two
or more organizations to achieve results that they are more likely to achieve together
than alone.
-From Collaboration Handbook, 1994
MAAC was formed in 1996.
MAAC is a non-profit 501(c)3
MAAC Is COA Accredited as a Network since 2006 (Care Coordination-Service Standard 2012)
MAAC is collaboration of 8 nonprofit Child Welfare/DBHDD providers across the state.
MAAC is also part of the GYOI, GA EmpowerMEnt, and Teen Parent Connection.
Our goal is to keep youth in the lowest level of care possible with creative supports.
Private Provider Community is trying to move towards more community-based services and less congregate care.
One way we are moving in that direction is as Care Management Entity and work in CBAY Program.
PBC moving towards Community-Based services and supporting providers to achieve common goals.
Link
Residential
EmpowerMEnt High Fidelity Wraparound
Coordinate
Identify
Advocate
Facilitate
Conduct
Communicate
Navigate
Collaborate
Alleviate
Path is as important as goal
Generate
Do no harm
Shared responsibility
Do what is right for each individual family
Youth voice
Life is messy
Youth choice
Achieve highest potential
Respect
Families are unique
•Youth in PRTF
•Youth with Serious Mental Health
Challenges
•Youth with multiple previous placement
disruptions
•Youth in DFCS custody over 24 months
(Average length of time in DFCS custody
for MAAC youth is 30 months).
MAAC YOUTH
Defining our services
Convincing our Boards
Paradigm shifts for agency staff
Who’s in charge?
Are we legal yet?
To be or not to be a 501(c)3
Business Plan
Getting the word out!
Work in partnership with DFCS, youth, family, and providers to achieve goals!!
Receive referrals from the Office of Provider Management, County DFCS Directors, and the Regional Specialists of the Department of Juvenile Justice (DJJ).
Authorize supports and services to assist youth in getting to the least restrictive placement possible, supports in a crisis, and proactive supports to avoid crisis.
Create opportunities for youth success
Fill in gaps in service to maintain continuity
Participate in local and statewide System of Care activities.
All MAAC referrals come to MAAC office
with 1 application for all programs.
No eject/no reject program
Document Storage
Seamless transition between agencies
Support Services
Care Coordinator that works with the
youth regardless of where they live.
Georgia EmpowerMEnt
To get youth to permanence whenever
possible!!!
Youth Voice in plan
Help youth plan for the future
Least restrictive placement possible
Stay in discharge placement for at least
6 months.
Help youth out of PRTF stay
Creative and Individual plans to get
them there!
By using the partner agencies to create creative
plans and help youth to achieve long term goals.
› Shared understanding of what the youth needs
and what is the long term goal.
› Agencies need to talk together and work
together to get youth what they need.
› Agencies need to see beyond their agency but
the role their agency plays in the youths life.
› MAAC staff are expected to be good team
members and stay solution focused.
By seeing problems as solvable instead
of insurmountable obstacles. (really
looking at the youths need not just the
agency need)
By listening to youth voice and energy to
drive plans
By working together and keeping the
needs of the youth at the center.
The Clinical Team (CT) consists of one person from each partner agency.
CT meetings are every week either by Conference Call or Face-to-Face.
The CT stays on top of the progress of all MAAC Youth, assists with transfers from one agency to another, helps welcome new youth to their home agency and advocates to get supports the youth need.
I. Funding is not an issue. All services are
available to all children referred to
MAAC. (Money is not the object!)
2. Always work toward referring to the
least restrictive environment available,
remembering the issues of safety.
Staff Turn-over in agencies and state
offices
Getting Agencies
to understand MAAC
› Tour de MAAC
› Presentations
Partners
DFCS/DJJ
Weekly Wednesday meeting still happen
just not always face-to-face
MAAC staff are there to support CT
members
Youth do not get what they need
Positive Outcomes are in jeopardy
Best Practices are not being followed
There may be substantial financial
repercussions
MAAC has always functioned on a capitated rate
(per diem)
› Same rate for every child
› Room, Board, Watchful Oversight (per diem)
› Support Services
Determined by Clinical Team
Individual Team Meetings
MAAC carries the financial risk for all RBWO
placements
Operating expenses remain less than 5% of overall
budget.
Case Rate (CME)
› Services are purchased through the TPA.
MAAC holds all financial risk for
residential placements. Between the
Clinical Team and MAAC staff they
make sure that we are always making
sure that youth are in the lowest and
best placement, stable, and getting the
right services.
We are fiscally responsible when
developing plans for youth.
MOU with all providers
› Residential services require proof of
insurance, accreditation, financial audits,
and good ORCC standing
› Independent contractors require proof of
insurance
› We reserve right to cancel or reject any
contract at any time.
› Notes for all services accompany billing
PQI Committee consist of one
representative from each agency
(mostly the agency PQI person)
Meet Quarterly
Chair is Board member and reports from
the Committee to the Board Quarterly
Incidents that involve ANY YOUTH that result in a
citation of Maltreatment or fine by ORCC.
PBC Report Cards are coming out and MAAC will
have specific requirements for membership
MAAC surveys are sent out once a year to all
youth, families, and stakeholders
Referral information
# pre-placement visits
Average length of stay
149 referrals (doubled since 2008)
88 or 60% of youth placed
› Of those not placed 84% no longer needed placement or DFCS didn’t follow-up
0/0 ejected/rejected
55% of youth discharged to family, relative, adoption, or no
longer in care
Median length of stay 9.41 months and average is
12.79 months
0 youth disrupted after 6 months
Strength-Based/Solution
Focused Approach
*Youth are the experts – they
“live/have lived” the foster
care experience first-hand.
*Foster care solutions originate
with youth, from the unique
skills each youth contributes in
his/her own way.
*Youth lead the vision - we
follow and provide support.
CMEs look different everywhere. Overarching goal is the same:
serve as a locus of accountability to perform key functions to assure effective organization, delivery and financing of care.
Key functions include:
› Child and Family Teams, responsible for development,
coordination, and monitoring of individualized plans;
› Intensive Coordination of formal, informal and natural supports;
› Quality Assurance to assess and improve the implementation of
wraparound and adherence to values
› Utilization Management to support real time analysis of services
and the cost and effectiveness of services
› Provider Network Management, with responsibility for network
recruitment, organization and oversight.
› Evaluation, which includes outcomes for youth and families
served across life domains.
Based on 4 Key Elements:
1. Wraparound is Grounded in a Strengths Perspective
2. Wraparound is Driven by Underlying Needs
3. Wraparound is Supported by an Effective Team Process
4. Wraparound is Determined by Families
For wraparound to be considered high-fidelity and quality practice, all 4
elements must be present
1. Family voice and choice
2. Natural supports
3. Team based
4. Collaboration
5. Community based
6. Culturally competent
7. Individualized
8. Strength based
9. Persistence
10. Outcome based
Mission: To connect the people, systems and resources necessary to assist young people impacted by the foster care system.
Part of national Jim Casey Youth Opportunities Initiative; one of thirteen sites.
Five Strategies: Youth Engagement, Partnerships and Resources, Research, Evaluation and Communication, Public Will and Policy and Increased Opportunities.
Program Components
◦ EmpowerMEnt, Sarah Bess Hudson Project Coordinator
◦ Individual Development Accounts, Kristin Sanchez, ILP Director
◦ Community Partnership Groups and Door Openers, Victoria Salzman, GYOI Program Coordinator
A group of current and former foster youth between the ages of 14-26+ engaged to work in partnership with adult child advocates and Georgia’s Child Welfare leaders to make improvements in the child welfare system.
The group aims to reflect diversity in membership with respect to age, gender, culture/ethnicity, life experiences, educational & employment status, sexual orientation, family makeup, abilities/strengths, placement type, and geography (across 17 designated regions).
Medicaid from 18-21 – ACHIEVED 7/1/08
Support for Drivers License
Stable school experience
Stronger relationship with DFCS Case managers
Network of Caring, consistent and permanent relationships
Remain with their children while in foster care.
Victoria Salzman, GYOI Program Coordinator
Public/Private and Youth/Adult partnership group working on a state
wide level to leverage resources and community support for youth
aging out of care. Focused on creating “Door Openers” in the
areas of housing, physical and mental health, education, personal
and community engagement, employment, and permanency.
Door Openers are connections and relationships that assist youth in
aging out of care successfully. These include:
› Healthcare
› Education opportunities
› Job training
› Access to needed items
› Any opportunity that will help them successfully transition
The MAAC office is located in downtown
Atlanta in the United Way Building.
MAAC
100 Edgewood Avenue, Suite 810
Atlanta, GA 30303
(404)-880-9323
Fax: (404) 880-9325
www.maac4kids.org