a conference for rural hospital leadersthis session, led by mike lieb, vice president, healthtechs3,...

20/20 Vision for Rural Healthcare A CONFERENCE FOR RURAL HOSPITAL LEADERS

2020 Trustee & Physician Conference

April 19 — 22, 2020 Santa Fe, NM

WHO SHOULD ATTEND:

Rural Hospital CEOs, Administrators & Senior Executives

Rural Hospital Board Members

Physician & Nursing Ex-ecutives

P A G E 2

Sunday April 19

1:00-6:00 p.m. Registration

4:00-5:00 p.m. New Trustee Orientation (optional)

6:00-7:00 p.m. Welcome Reception for attendees and guests

Monday April 20

8:00-9:30 a.m. President’s Breakfast for board chairs (or another repre-

sentative if board chair is not in attendance)

10:00 a.m. Conference opens

10:15 a.m. General session

11:30 a.m. Lunch (attendees only)

1:00-5:00 p.m. General Sessions

5:00 p.m. Adjourn for the day

6:00 p.m. Conference dinner

Tuesday April 21

7:30-8:30 a.m. Breakfast

8:30-11:30 a.m. Breakout Sessions

9:45-10:15 a.m. Break

11:30 a.m. Adjourn for the day - lunch on your own

1:00 & 2:00 p.m. Sightseeing tours and Evening on your own

Wednesday April 22

7:30-8:30 a.m. Breakfast

8:30-11:30 a.m. General sessions

9:45-10:15 a.m. Break

11:30 a.m. Conference adjourns

Learning

Objectives

Invitation from the President

Understand challenges & op-portunities presented by public policy & marketplace transfor-mation for smaller hospitals

Gain knowledge of the board’s role in innovation to enhance opportunities for growth

Revitalize leadership and boost governance expertise

Understand why good security for patients and staff must come from top leadership

Discover key trends shaping the future of health care and practical strategies for rural providers to use in transform-ing their organization

2 0 2 0 T R U S T E E & P H Y S I C I A N C O N F E R E N C E

Neil Todhunter

President, HTS3

2020 - A New Decade - What will be the challenges and opportunities facing rural

healthcare? What is the vision for your facility?

I would like to invite you to HealthTechS3’s annual conference. The 2020 conference has been created to offer thoughtful insights and innovative ideas for meeting the chal-lenges you may face as you look to the future of healthcare for your community.

Leading industry authorities will share strategies for improving leadership skills, board governance best practices, healthcare compliance, safety and much more.

Opportunities for interaction between participants, faculty, and HTS3 leaders will add great value to your conference experience.

I look forward to seeing you in Santa Fe.

Speakers P A G E 3

Jeffrey C. Bauer, PhD, FAANP Dr. Bauer is an internationally recognized health

futurist and medical economist. As an independ-

ent industry thought leader, he forecasts the

evolution of health care and develops practical

approaches to improving the medical sector of

the American economy. He is widely known for

his specific proposals to create efficient, effective

health care through multi-stakeholder partnerships and other initia-

tives focused in the private sector. As a consultant, he has assisted

hundreds of provider, purchaser, and payer organizations with stra-

tegic planning and performance improvement initiatives. He re-

ceived his Ph.D. in economics from the University of Colorado-

Boulder. He graduated from Colorado College in Colorado Springs

with a B.A. in economics and completed a certificate in political

studies at the University of Paris (France).

Susan Dentzer Senior Policy Fellow, Duke-Margolis Center for Health Policy Ms. Dentzer is one of the nation's most respect-

ed health and health policy thought leaders and

a frequent speaker and commentator on televi-

sion and radio, including PBS and NPR, and an

author of commentaries in Modern Healthcare,

the New England Journal of Medicine and other prominent publica-

tions. She is a Senior Policy Fellow at the Duke-Margolis Center for

Health Policy, the Washington, DC-based arm of Duke, where she

focuses on health system transformation, biopharmaceutical policy,

and other key health policy issues. She is also the editor and lead

author of the book Health Care Without Walls: A Roadmap for Rein-

venting U.S. Health Care. Ms. Dentzer previously served as President

and Chief Executive Officer of NEHI, the Network for Excellence in

Health Innovation; was senior policy adviser to the Robert Wood

Johnson Foundation; editor-in-chief of the journal Health Affairs;

and on-air Health Correspondent for the PBS NewsHour. Ms.

Dentzer graduated from Dartmouth, is a trustee emerita of the col-

lege, and chaired the Dartmouth Board of Trustees from 2001 to

2004. Ms. Dentzer holds an honorary master’s degree from Dart-

mouth and an honorary doctorate in humane letters from Musk-

ingum University.

Doris Dike Esq Attorney, Friedman & Feiger LLP

Doris Dike is a healthcare attorney practicing in

the areas of Health Law and Healthcare Compli-

ance. She represents clients in many facets of the

law including regulatory compliance, contracts,

health care operation audits and Health Insur-

ance Portability and Accountability Act (HIPAA)

oversight. She has years of experience advising clients on many

healthcare topics including risk assessments, healthcare business

law, healthcare employment law, Medicare and Medicaid law, the

False Claims Act, the federal Anti-Kickback Statute and the Health

Information Technology for Economic and Clinical Health (HITECH)

Act. She received her Juris Doctor from Washington and Lee Univer-

sity School of Law. Ms. Dike is a member of the American Bar Asso-

ciation Health Law Section, the Dallas Bar Association Health Law

Section and the American Health Lawyers Association.

Cathy K. Eddy Founder, Health Plan Alliance Cathy Eddy is the founder of the Health Plan Alliance and retired as its president in 2018. She has been a speaker for numerous boards, ad-dressing the challenges of health care reform, provider ownership, managed care trends, gov-ernance and innovation. She served on health plan board for Presbyterian in New Mexico for 11 years and the board of trustees for Health First in Florida for five years. She cur-rently is a strategic advisor to numerous health systems, health plans, associations and companies.

Scott Friedman Scott Friedman, former President of the National

Speakers Association speaks over 60 times a year

on employee innovation & engagement, custom-

er experience and how to create a happier,

healthier workplace. Scott is the author of

“Celebrate! Lessons Learned from the World’s

Most Admired Organizations,” ”A Celebration a

Day! 365 Ways to a Happier, Healthier Workplace," “Happily Ever

Laughter—How to Engage Any Audience,” and “Using Humor For A

Change.” Scott co-founded Together We Can Change the World

(TWCCTW.org), a 501c3 foundation focused on anti-trafficking, social

business, clean water, and the health and education of less fortunate

children and women. Currently they have over 20 projects in six SE

Asian countries.

Angelina Salazar CEO, Western Healthcare Alliance (WHA) Angelina Salazar is the Chief Executive Officer of

WHA and its affiliated companies, Healthcare

Management and the Community Care Alliance.

Working with the Board of Directors, key stake-

holders, and the executive management team,

she establishes long-range goals, strategies,

plans, and policies for the overall benefit of rural healthcare in Colo-

rado and eastern Utah. She joined the WHA team in May, 2016 to

strengthen and lead the marketing and communications programs.

In January 2019 she was named CEO after stepping into the interim

role in July 2018. In addition, Ms. Salazar is active in her community

having served as both board and committee member for several

local nonprofit entities including Marillac Clinic, United Way, River-

side Education Center, Rotary and the Grand Junction Economic

Partnership. Her dedication to solving rural healthcare challenges

and building strong relationships in the community have helped to

build visibility, impact and financial stability. Ms. Salazar possesses a

Bachelor of Arts Degree in English with a minor in Spanish, two Mas-

ter of Arts Degrees in Language Acquisition and Psychology as well as

a certification in mediation and conflict resolution.


P A G E 4

Sunday April 19

1:00-6:00 p.m. Registration

4:00-5:00 p.m. New Trustee Orientation (optional session)

This session, led by Mike Lieb, Vice President, HealthTechS3, is designed to orient hospi-tal trustees who are new to their role in governance. Gain information and tools on how to be an effective Board member and the ways HealthTechS3 can assist.

6:00-7:00 p.m. Welcome Reception (for attendees and guests)

Join us on La Fonda’s La Terraza Terrace for refreshments and networking with your peers as we kick off HealthTechS3’s annual conference!

Monday April 20

8:00-9:30 a.m. President’s Breakfast for Board Chairs

Board chairs are invited to have breakfast with HealthTechS3’s senior management along with other board chairs from across the country. While enjoying breakfast you will have an opportunity to discuss health care issues important to community hospitals. If a board chair is unable to attend, one board representative is welcome to participate.

10:00-10:15 a.m. Conference Welcome CEO Derek Morkel and President Neil Todhunter kick off the conference.

10:15-11:30 a.m. Challenges & Opportunities in Health Care Transformation,

presented by Susan Dentzer Public policy and marketplace transformation will pose both challenges and opportuni-ties for the nation’s smaller and more rural hospitals in the months and years ahead. On the national level, issues such as Medicare for All and a potential public option, as well as discussions over shoring up and expanding the Affordable Care Act, are currently a sub-ject of intense political debate. In the health care market, forces such as consolidation and the advent of new modes of health care delivery, such as telehealth, are prompting decided changes in the hospital footprint. Dentzer will discuss these issues and their likely impact on smaller and more rural hospitals, and offer recommendations as to how these institutions and their leadership may want to consider preparing for – and shaping – their futures.

Learning Objectives: 1. Understand the debate over Medicare for All and related reforms, including adding

a so-called public option to the Affordable Care Act 2. Understand trends in hospital consolidation and closure nationwide 3. Understand pressures that are moving more care out of institutional settings and

closer to individuals in their homes and communities, and the challenges as well as opportunities that these trends will pose for smaller and more rural hospitals in particular

11:30-1:00 p.m. Lunch (attendees only)

1:00-2:15 p.m. Governance and Innovation, presented by Cathy Eddy

Driving innovation can lead to growth and an enhanced market position. How is your board engaged in innovative efforts?

Some of the key questions we want to address include:

Does your board support innovation and creativity or do they tend to seek more tradi-tional approaches?

Is innovation one of the competencies you look for in board members? How much of your board agenda is devoted to oversight vs insight and foresight? When the board evaluates CEO performance, is innovation one of the measures of

success?

Agenda


Speakers, cont.

Greg Shaffer Shaffer Security Group & FBI Special Agent (retired)

Greg Shaffer is the author of the best-selling book, Stay Safe – Security Secrets for Today’s Dangerous World, and is the host of the Investigation Discovery Channel’s, “Body Cam – Behind the Badge”. Mr. Shaffer served in the Federal Bureau of Investigation for twenty years with six years serving on their elite Hos-tage Rescue Team. After leaving the FBI, he founded Shaffer Security Group, a global securi-ty and risk management specialty firm. He is internationally recognized as one of the leading experts and authorities on active shooter events and domestic terrorist prevention. His responsibilities have included security of all major special events such as: Summer Olympic Games; NFL Super Bowls; NBA Finals; Major League Baseball World Series and many other high-profile events which are considered tar-gets of terrorism. His expertise has been fea-tured on NBC, ABC, CBS, Fox and also written articles for Washington Post, Washington Times, AP News among other prestigious peri-odicals.

Carolyn St. Charles Chief Clinical Officer, HealthTechS3

Carolyn St. Charles, RN, MBA, brings over 30 years experience to her role at HealthTechS3. As Chief Clinical Officer, Ms. St. Charles provides consultation and resources that promote evi-dence-based care, quality and patient safety, and operating efficiencies. Previously, she held progressively more responsible positions at Overlake Hospital in Bellevue, Washington, including Director of Medical-Surgical Nursing, Senior Vice President of Patient Care and Vice President of Strategic Services. Ms. St. Charles earned her Master’s degree in Business Ad-ministration from the University of Washing-ton and a Bachelor’s degree in Nursing from Northern Arizona University. She is also a member of the American Organization of Nurse Executives and The Case Management Society of America.

Agenda P A G E 5


CONTINUING EDUCATION CREDITS

Continuing Education Credit Hours provide a standard measure of formal recognition of participation in an organized, professional learning experience. Most states accept approved contact hours for reciprocity and participants simply submit documentation of attendance and contact hours approval. HealthTechS3 applied for 11 elective credits from the American Academy of Family Physicians. Many professional organizations such as AHIMA, HFMA, and ACHE award continuing education credit with documentation of attendance. The program is also pre-approved by the California Board of Registered

Nursing (Provider No. 08769) for up to 10 contact hours depending on the sessions attended. HealthTechS3 maintains pre-approval status with this board.

In order to receive contact hours, you must: 1. Complete the sign-in form for each educational session 2. Claim hours of contact that you actually spent in the educational session 3. Submit a certificate of attendance (provided by HealthTechS3) and any other necessary forms or documents to your respective professional organization

Learning Objectives: 1. Learn why your board should be engaged in innovation efforts 2. Understand how innovation can lead to growth & an enhanced

market position for your hospital 3. Discover how much time to devote to insight & foresight vs

oversight

2:15-2:30 p.m. Break

2:30-3:45 p.m. Emerging Issues in Healthcare Compliance in-cluding Cannabis Use, presented by Doris Dike, Esq

Ms. Dike’s presentation will center around new and emerging chal-lenges healthcare leaders face in regulatory compliance. These chal-lenges include understanding and meeting OIG benchmarks and also pass through billing arrangements. Cannabis use by patients and hospital employees has become a hot topic and governed state by state. Ms. Dike will offer insight into each of these issues.

Learning Objectives:

1. Understand healthcare compliance requirements and meeting OIG benchmarks

2. Be aware of new issues faced by hospitals for patients and hos-pital employees use of Cannabis

3. Be aware of issues regarding pass through billing arrangements

3:45-5:00 p.m. Be Your Own Hero - Personal Security & Active Shooter Response, presented by Greg Shaffer

In today’s increasingly dangerous world you can find yourself caught in a life-or-death, critical incident such as an Active Shooter Event. Greg shares the essential tools needed for becoming personally re-sponsible for the safety and security of yourself, your staff, and your loved ones. Greg will get you to understand “Evil Exists” and how to best respond when violence visits your life. As the author of the best-selling book, “Stay Safe”, Greg provides vital tips on how to recognize and survive crisis situations when “Minutes Matter”.

Learning Objectives 1. Understand how surviving a Critical Incident is a “Mindset”, not

a “Skill-set” 2. Understand how developing good Situational Awareness is the

best defense against evil 3. Understand in a critical incident, whether it is a house fire,

earthquake, act of violence – you have to be your own Hero!

5:00 p.m. Conference adjourns for the day

6:00-9:00 p.m. Conference dinner

Join us on the La Terraza Terrace & Garden Patio for a delicious southwest dinner and networking with new colleagues.

Tuesday April 21

7:30-8:30 a.m. Breakfast (for attendees & guests)

8:30 - 9:45 a.m. Breakout Session I Choose one of the following three sessions:

1. “Be Your Own Hero” – How to Implement, Communicate, and Train Your Security Plan, presented by Greg Shaffer

After listening to Greg’s presentation on Personal Security in Today’s Dangerous World, this session will provide you the opportunity to ask Greg poignant questions about how to implement, communi-cate, and train your employees/staff. Greg will delve into the details of how to change the paradigm so that every employee feels they are the most important cog in the security wheel. The session will allow extra time to discuss specific concerns for you and your facili-ty.

Learning Objectives: 1. Earn in a more open discussion on specific security matters

from the attendees 2. Understand how “Good Customer Service” equates to “Good

Security” 3. Understand how Security must come from the Top

(CEO/Hospital Administrator) in order to be effective

2. An Ounce of Prevention for a Pound of Constructive Con-flict, presented by Angelina Salazar

Do you struggle to manage your frustration or avoid difficult conver-sations entirely? There are common challenges we all face in com-munication especially when there is conflict: being assertive, speak-ing with clarity, managing emotions, reflective listening, body lan-guage, recognizing “triangulation”, and communicating with differ-ent ‘conflict styles’. Change the program and you change the result. Learn how to view yourself from the outside in and use your percep-tions to be a conscious leader.

Learning Objectives: 1. Learn how the conscious and unconscious mind work and how

perceptions are formed 2. Discover your own conflict style and explore new styles to fit

different situations and improve communication for active listening

3. Recognize Triangulation and ways to avoid it

3. Governance of Healthcare Quality-The Board’s Role, presented by Carolyn St Charles Research on health care governance practices has identified a corre-lation between health system board prioritization of quality over-

P A G E 6


Agenda sight and higher performance on key quality indicators. The role of the governing board in ensuring the organization is delivering quality care has never been more important as healthcare organizations face mounting pressure for improved quality and safety performance and increased public accountability. Research has found that many board members feel ill-prepared for their role and are looking for greater depth and clarity on what they should do to fulfill their governance re-sponsibility for overseeing quality. The presentation will provide an evidence-based framework to guide core quality, knowledge, expecta-tions and activities for governance of healthcare quality.

Learning Objectives: 1. Identify at least three governance responsibilities for improving

quality of care 2. Describe the components of STEEEP and why they are important. 3. Describe at least two attributes of a culture of quality

9:45-10:15 a.m. Break

10:15-11:30 a.m. Breakout Session II Choose another one of the three sessions listed above

11:30 a.m. Adjourn for the day

Lunch on your own. Afternoon is open for reserved tours or sightseeing. Dinner on your own.

Wednesday April 22

7:30-8:30 a.m. Breakfast (for attendees & guests)

8:30 - 9:45 a.m. The Uncertain Future of Health Care: Challenges & Opportunities for Rural America, presented by Jeff Bauer, PhD

This stimulating presentation explores key trends that are shaping the future of health care, with a special focus on practical strategies that rural providers can use to transform their organizations in consideration of local resources and relationships. Main topics include looking at the future from a rural perspective, understanding the implications of the

revolutions in medical science and information / communications technologies, evaluating the political prospects of health reform, and preparing for ongoing evolution of payment for care and relat-ed changes in the medical marketplace. Efficiency and effectiveness are also addressed, along with a relevant review of the history of responses to the special needs of rural hospitals.

Learning Objectives: 1. Understand the strategic significance of different approaches

to evaluating the possible futures of rural health care 2. Recognize the special rural dimensions of key trends that are

shaping the realm of possibilities for smaller hospitals and health systems

3. Evaluate local opportunities for multi-stakeholder partnerships as alternatives to national changes in health policy

9:45-10:15 a.m. Break (guests may join & stay to hear closing

speaker)

10:15-11:30 a.m. The Best Way to Predict the Future is to Create It, presented by Scott Friedman

This fast-paced, content rich call to action will show you & hospital how to become a victor—rather than a victim—of change. Learn to be driven not by circumstances and emotion, but by your val-ues and purpose. Scott shares relevant research and global best practices showcasing the power of “innovation and leadership” in action. Scott’s easy-to-use ideas will help build engagement and connection, greater productivity, elevated team performance, and a happier, healthier culture. And encouraged to be a dream maker for someone else!

Learning Objectives: 1. Create a culture of innovation and celebration 2. Be accountable for anticipating and driving change 3. Make the “celebration mindset” become a permanent way of

thinking

11:30 a.m. Conference concludes

Tours Tuesday afternoon April 21

Bandelier & Los Alamos Bradbury Science Museum 1:00pm – 5:30pm

Travel northwest out of Santa Fe to Bandelier National Monu-ment and descend into a canyon filled with the ruins of the Anasazi Indians, colloquially "the Ancient Ones. Excavated over 90 years ago, these ruins were once home to over 200 people, ancestors of today's Pueblo Indians. Walk along easy paths past the remains of ancient Pueblo dwellings, to the cliff dwell-ings where they can climb ladders to peer inside. From Bande-lier the group will move on to Los Alamos where they will visit the Bradbury Museum. Named for the scientist Norris, not the writer Ray, the Bradbury Science Museum is a highlight of a visit to Los Alamos and a project in which the community takes great pride. The museum's main focus is an overview of the work taking place at Los Alamos National Laboratory, and exhibits include looks at the history of the Manhattan Project.

Santa Fe City Walking Tour 2:00-4:00 p.m.

Walk through more than 400 years of history, art, and culture. Our guide presents an extra-ordinary intro-duction to Santa Fe and pro-vides an entertaining, humor-ous, and accurate portrayal of the "City Different." Visit the historic Plaza, the Loretto Chapel with the famous spiral staircase, and the Palace of the Governors (whose occupants have included gov-ernment and military leaders from Spain, Mexico, the Confederacy, the U.S. and Indian nations). Tour will end with a tasting at Kakawa Chocolate House, a local chocolatier specializing in drinking chocolate elixirs!

Guest Program

Sunday April 19 6:00 - 7:00 p.m. Please join us for a reception on La Fonda’s La Terraza Terrace

Monday April 20 6:00- 9:00 p.m. Gather with conference attendees to enjoy dinner on La Terraza & Garden Terrace. Bring a jacket as the evening may be cool.

Tuesday April 21

7:30-8:30 a.m. Join attendees for breakfast

1:00 p.m. Sightseeing tours See page 6 for more info

Wednesday April 22

7:30-8:30 a.m. Join attendees for breakfast

9:45-11:30 a.m. Join us during the morning break for a cup of coffee and stay to hear our special closing speaker, Scott Friedman.

P A G E 7

Location


100 E. San Francisco Street

Santa Fe, New Mexico 87501

Main: 505.982.5511 Reservations: 800.523.5002

www.lafondasantafe.com

Step into the past and experience the splendor of the American Southwest at La Fonda on the PlazaTM, the only hotel situ-ated on the historic Santa Fe Plaza. Expe-rience the allure of old world charm at one of the best Santa Fe hotels, where tasteful, modern conveniences blend with the warmth of authen-tic New Mexican style.

A discounted room rate of $199 per night +tax/fees is available for conference attendees until March 17, 2020 or the room block is sold out. The room rate may be available before and after confer-ence dates subject to availability. If you need to cancel a reserva-tion, 72 hours notice from arrival date is required.

Airport Transportation / Hotel Parking Santa Fe Regional Airport (SAF) is serviced with limited flights by American Eagle & United Express. Best flights are found through Albuquerque International Sunport (ABQ) which is approximately 60 miles from Santa Fe. Groome Transportation offers shuttle service from ABQ to La Fonda hotel for $72 roundtrip. La Fonda has valet-only parking & will discount the regular rate to $20 per day for attendees staying at the hotel.

Weather The temperature in Santa Fe during the month of April is pleasant & cool. The average April high is around 65o with lows in 30s.

Attire Attire for the conference is business casual. Plan to dress in layers to ensure you are warm or cool enough for inside meetings and outdoor activities. The reception & dinner will take place outside so please dress accordingly.

Special Accommodations HealthTechS3 wants to ensure everyone enjoys the conference. If you need any services identified with the Disabilities Act or have special dietary needs, let us know in advance by contacting Beth Davis at [email protected].

Quick Tips For Visiting Santa Fe

Take it easy. Santa Fe's high altitude (7,000 feet above sea level) means air is rarefied and thinner. It usually takes about 48 hours to adjust and staying hydrated helps.

Watch your alcohol intake. One drink is the equivalent of three drinks at sea level.

Use sunscreen and wear a hat. There are no beaches, but Santa Fe is closer to the sun and the sun shines 300 days of the year.

Santa Fe's climate is dry with sometimes less than 20%humidity. Nights and early mornings are cool even in July and August.

Phone: 555-555-5555

Fax: 555-555-5555

E-mail: [email protected]

Mail registration form along with check: HealthTechS3 Attn: Melissa Holt 5110 Maryland Way, Suite 200 Brentwood, TN 37027

Email registration to:

[email protected]

TUITION SUMMARY - Fill out all applicable blanks. Please send check paya-

ble to HealthTechS3 to the address listed above.

Conference Tuition $950/per person (due April 10) $_________

Guest Registration: # of guests _____ x $175 $_________

Grand Total $_________

PARTICIPANT INFORMATION - Please print as you would like information to

appear on your name badge.

Attendee Name

Attendee Title

Hospital

Address

City State Zip

Attendee Email

Attendee Emergency Contact Name, Relationship & Phone Number

BREAKOUT SESSIONS TUESDAY APRIL 21 - Check box next to the breakout session you plan to attend (one per timeslot).

8:30-9:45 a.m.

How to Implement, Communicate, and Train Your Security Plan

An Ounce of Prevention for a Pound of Constructive Conflict

Governance of Healthcare Quality—Board’s Role

10:15-11:30 a.m.

How to Implement, Communicate, and Train Your Security Plan

An Ounce of Prevention for a Pound of Constructive Conflict

Governance of Healthcare Quality—Board’s Role

SPECIAL EVENTS

I will attend the following events included in my tuition:

Sunday New Trustee Orientation (optional)

Sunday: Reception

Monday: President’s Breakfast (for Board Chairs Only)

Monday Conference Dinner

Tuesday afternoon: Choose one of the following options

Santa Fe City Walking tour

Bandelier/Los Alamos Tour

Not participating in hosted tour


Ways to Register

Register online: www.healthtechS3.com

From home page go to About Us

/ News & Events to complete

registration.

HOTEL & REGISTRATION DEAD-LINE IS MARCH 17, 2020

Cancellations received after April 17 will be refunded, less $50 administrative expense. Your registration may be

transferred to another member of your organization.

No refunds will be given if your registra-tion is not canceled in writing before

the conference begins on April 19.

GUEST REGISTRATION

Please print guest(s) name as it should appear on the name badge. If more than two guests, contact Beth Davis at [email protected].

Guest Name

Guest Name

SPECIAL EVENTS — My guest(s) will attend the following event(s) included in their tuition:

Sunday Welcome Reception

Monday Conference Dinner

Tuesday Breakfast

Tuesday: Santa Fe City Walking tour

Tuesday: Bandelier/Los Alamos tour

Wednesday Breakfast

Closing Speaker

a conference for rural hospital leadersthis session, led by mike lieb, vice president, healthtechs3,...

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