a dynamic voting wiki model cw 8 3a
DESCRIPTION
AMCIS 2007 conference - Social Decision Support System using a Wiki for knowledge exchange.TRANSCRIPT
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A Dynamic Voting Wiki Model
Connie WhiteLinda PlotnickMurray TuroffRoxanne HiltzInformation Systems Department, NJIT
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Why a Voting Dynamic Wiki?Groups of IndividualsFast Decision Making
ConsensusNeutral Point of View
Easy AccessibilityReal time feedback
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Overview Wikis Decision Process Model Dynamic Voting Wiki Model Exploratory Case Study Observations Conclusions Limitations Future Research
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Wikis
Emerging Technology Internet & BrowserCommon siteAnybody can edit anythingReal Time Feedback Wikipedia
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Problems with Wikis
CredibilityHacking, WikiSpam
Open editing – edit warsSurvivor of AuthorshipLast edit “wins”
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Dynamic Voting Wiki Model
Asynchronous interaction Anybody can contribute Participate in any part anytime Anonymous voting Change vote View of current vote results Discussion – lessen ambiguity
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Decision Making Process
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Problem Definition with Wiki
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Problem Definition with Wiki
This cycle can consist of The entire problem being redefined, or fragmented parts or a single word posed for interpretation or dispute.
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Idea Generation with Wiki
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Idea Generation with WikiList Generation Different Voting
Initial acceptance Consensus
Acceptance with revisionsNPOV
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Implementation with Wiki
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Methodology
2 Teams of 15 Graduate Students Both had identical wikis
Wiki only (self organized) Wiki with Voting (moderator)
Task Generate a top ten list of the most influential
emerging telecommunications that will influence how we work in the future
Create glossary of terms
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Discussion
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Methodology
Experimental group had voting to reach consensus, NPOV and rank listProblem definitionGlossary definitionsRanking of item list
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Bar Chart Feedback
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Results - Discussion
Voting wiki57% more discussion
Word count47% more ideas
Discussion postingsMinimal glossary
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Results - Discussion
Non-voting wikiWell-developed glossary
Many entries Consistent formatting
Observed Emergent leadership Glossary Top-ten ranking
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Observations
Voting feedback generated discussion which increased overall understanding
Focus on disagreementsReduce ambiguity Reduce uncertainty
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ConclusionsDynamic Voting Wiki promising
for group decision support with real time feedback
Potential benefit for domains requiring fast decision making under time critical situations
Decision making in Crisis
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Limitations
Small study of one classOnline voting facilitated by
moderator, not completely automatically by the system
Student participants
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Future Research
Further studies using an emergency domain specific dynamic voting wiki with domain experts www.emergenciWiki.com Experts making decisions when time is
critical All viewpoints expressed - NPOV
Incorporate voting management into the system