October 5, 2015

Josh Frahm—UI STEP & Student Employment Coordinator

Cindy Seyfer—Senior Associate Director of Student Financial Aid

A High Impact Experience At The University of Iowa

UI STEP—11 Week, 1 Credit Hour Certificate Course

To inspire, challenge and educate students to find careers that reflect their personal values through self-discovery. To teach and equip students to

navigate the path from college student to career professional with clarity, competence and confidence.

UI STEP—Workforce Development Sessions

To develop our student workforce by enhancing professionalism skills and targeting professional development opportunities within their student

job now and into the future.

UI STEP—A Comprehensive Approach

UI STEP—A Comprehensive Approach

UI STEP Student Organization

We strive to provide lifelong learning tips that assist in academic and employment excellence, personal and career development, and creation

of a professional mindset for our fellow students. Our vision will be fulfilled through personal mentoring, career instruction, and through

supporting the importance of proactive and engaging behaviors. Supervising Today’s Students Series

To educate and collaborate with student supervisors on getting the most out of their student workers while providing departmental tips to

increase the overall value of student jobs for our student employees.

Student To Employed Professional (STEP) Course

Course OverviewTopics

• Student Employment Education/Impact• In-School Career Preparation Steps• Job Searching & Outlook (Recruiter Panel)• Networking & Social Media Branding• Resume/Cover Letter Workshop (Career Center Presenter)• Interview Skills/Mock Interviews• Student to Employed Professional Transition

How We Assess Growth

Class Readings• Online link and Discussion Board Forum related to weekly subject matterEx- 16 job search errors you're probably makingDiscussion Board: Name the 4 job search errors from the reading that stand out most to you and why?  Be ready to discuss the mistakes you chose with a small group during class next week.

Class AssignmentsTransferable Skills SurveySWOT Analysis

Class ActivitiesRecruiter question and answerResume/Cover letter workshopMock Interview Day

UI STEP Data

173 Students 100% Recommendation Rate

How confident do you feel with the direction of your current career preparation and planning?

1—Not at all confident 2—A little confident 3—Somewhat confident 4—Very confident 5—Extremely confident

Confidence Rating012345

2.824.03

Confidence Comparison--Before/After

Before

After

UI STEP Data

To what extent have you applied what you have learned from UI STEP into your everyday life?

1—Not at all 2—Not very much 3—A little 4—A moderate amount 5—Very much

“UI STEP provided valuable insight to the changing working world. Most students are clueless about how to sell themselves to employers in a manner that reflects their skills and experiences. UI STEP provides guidance to students about how to self-evaluate their own skills and experiences.”

UI Junior

Rate of Application012345 4.22

Applying Educa-tion

STEP

UI STEP Data

How much has UI STEP prepared you for life as a career professional?

1—Not at all 2—Not very much 3—A little 4—A moderate amount 5—Very much

“Everything UI STEP teaches are things that either you will figure out the easy way or the hard way eventually – I would love to have been taught this kind of stuff long ago rather than figuring it out over time. Overall, as a senior about to graduate and move on I think this is a fabulous program. This is the type of practical, real world things that students need to know and understand in order to transition successfully to the work world.”

UI Senior

Preparation Rating0

1

2

3

4

5 4.54

Career Prepara-tion

STEP

Feedback

Campus Employer:“Congratulations on the great program— so many of my former student employees have returned with stories about how their work at the information desk helped prepare them for professional jobs.  I am delighted you are putting research in place to demonstrate the value of student employment. Excellent program — informative, concise, and inspiring.”

UI STEP & Iowa Alumni:“I just wanted to personally thank you for all your help this semester. I was just offered and accepted my dream job as a pediatric hematology oncology nurse at the American Family Children's Hospital in Madison, Wisconsin. I know for a fact this class helped set me apart from other candidates and made me more confident throughout the whole process! Thank you again!” Katherine Ciminelli

“I wanted to reach out to you about how helpful that taking the Iowa STEP class was for me. A lot of what you covered in class has been very helpful for beginning my new job and has put me a step ahead of some of the other first-year consultants. Specifically, email etiquette and interviewing are two things that have helped me because I work with a  group of volunteers who are sometimes high-level university administrators, or in one case a federal judge, and being able to be comfortable in interacting with them despite being an entry-level employee is something that those skills have helped me with.” Colin Pinkston-Nelson

UI STEP—Workforce Development

WHAT IS IT?UI STEP—Workforce Development is a 2 hour, engaging and interactive Workforce Development Program for student employees.

Outcomes• Development and understanding of transferable skills, leadership on the job,

networking abilities, and fostering a sense of professionalism with your peers and supervisors

• Provide workplace behavior best practices and development of a professional mindset

• Promote career development through employment tips and further student developmental opportunities

• Development of positive peer-to-peer and supervisor interaction techniques • Understand the value that student involvement has on your future.

Value of Student Jobs at Iowa

Retention Rates for Fall Full-Time First-Time Students

Cohort

Student Worker Cohort Count

Count that

returned the next

Fall

Student Employee Retention

%

UI Retention

%

Fall 2005 2119 1993 94% 84%

Fall 2006 2326 2164 93% 84%

Fall 2007 2333 2149 92% 83%

Fall 2008 2311 2114 91% 83%

Fall 2009 2467 2286 93% 83%

Fall 2010 2782 2588 93% 86%

Fall 2011 2821 2601 92% 86%

Fall 2012 2549 2348 92% 86%

Fall 2013 2137 1975 92% 86%

Fall 2014 1469 NA NA NA

Total/Average

25558 20218 93% 85%

Fall First-Time Full-Time Graduation Rate of Student Workers

CohortStudent Cohort Count

Grad withi

n 100%

of time count

100% of

Time Rate

—Stude

nt Work

er

UI 100 % of time rate

Cohort

Count150%

of Time Rate

UI 150%

of Time Rate

—Stude

nt Work

er

UI 150 % of time rate

Fall 2005 2119 1206 57% 49.6% 1778 84% 71%

Fall 2006 2326 1268 55% 46.9% 1900 82% 70%

Fall 2007 2333 1289 55% 47.5% 1888 81% 70%

Fall 2008 2311 1300 56% 48.2% 1870 81%  

Fall 2009 2467 1411 57% 51.1%      

Fall 2010 2782 1605 58% 50.9%      

Fall 2011 2821 1623 58% 50.9%      

Total17159 9702 57% 49.3% 7436 82% 70.1%

 Data not officially reported yet      

Retention: UI Employees vs. Peers

Graduation Rate: UI Employees vs. Peers

SAMPLE SLIDE: Professional Job Etiquette—Best Practices

Understanding Your Employer’s Expectations Use of Company property (Email, internet, etc.) Tardiness/Attendance protocol Dress code Cell phones in the workplace How to utilize your time when work is complete—

BE PROACTIVE! Consistent positive attitude

***The Stunning Truth: Only 15 percent of workers are fired for skills pertaining to their job Majority of employees are terminated due to a lack of people skills or basic

professionalism

Keeping Workforce Development Engaging

Small Group Discussions

Think about your work experience NOW!What professional skills has your current job forced you to utilize?What aspects of the job have you considered other than money?What characteristics do you identify in people you view as leaders?

Workplace Case Studies John “Comes and Goes as he Pleases” Smith“The Chatterboxes”

VideosProfessional Etiquette—Jeff Havens; Becoming A More Annoying Youhttps://www.youtube.com/watch?v=BC4rzDnUsCU

UI STEP—Workforce Development Assessment

430 Participants37 sessionsEmployer Benefits:

• More professional, prepared, and motivated student employees• Employees who understand the value of their jobs (beyond their paycheck)• Employees who are more aware of opportunities for personal growth (i.e.

career center workshops, etc.)• Higher commitment to learning and going above and beyond the job

description

“The STEP Workforce Development session was a game changer.  After attending, our student employees now think about their student employment position in a different light.  They understand they’re an important part of the big picture, and want to make a difference.” 

Kathryn Sidwell—Financial Analyst, Billing Account Services & ID Card Programs

UI STEP Student Organization

UI STEP Organization Functions:• Mentoring opportunities and services for Freshman & Sophomore UI students• Career research and understanding employer recruiting trends• Setting up public speaking engagements/employer panels• Marketing Career Center and developmental courses on campus• UI student education on future career expectations, professional mindset, and the college to

career transition• Supporting engagement and the importance of lifelong learning on the UI campus• Leadership Development: Professional leadership potential through participation (i.e.

President, VP of Marketing, etc.)

6 Executive Leaders, 18 Members

Supervising Today’s Students Certificate

STS is a certificate program for UI faculty and staff which supports the UI strategic goal of undergraduate student success. The Supervising Today's Students Series (STS) focuses on developing skills for individuals who supervise and/or represent undergraduate students, while providing insights on how to best lead and support student employees.

All faculty and staff are invited to take part in the series, or select courses which are most pertinent to their individual needs.  Participants who complete all STS series requirements will be eligible for a certificate. To be awarded a certificate, participants may complete any six courses of their choice within one-year of completion of their first course.

STS Details• 9 courses offered per semester• Max attendance=32• 1.5 hours

Courses Offered This Semester

• Pre-Employment Process Coaching• Successfully Training Student Employees• Student Employment: Nuts & Bolts• Effectively Leading Students• Effectively Supervising International Students• Empowering Students Through Motivation• Generational Engagement—How Can Supervisors Succeed?• Conflict Management for Student Supervisors• Creating an Effective and Positive Workplace Culture

Results

• 27 workshops complete• 159 unique supervisors have attended• 653 total attendance (24.19 average/workshop)• 36 supervisors have completed certificate requirements (22

more set to receive certificate following spring semester)• 14 unique workshops• 14 different campus instructors

Overall UI STEP Approach

UI Professional Development Training in ALL Areas• Student Training

• UI STEP Certificate Course• UI STEP—Workforce Development Sessions• UI STEP—Student Organization

• Staff Training• Supervising Today’s Students Series• Departmental Specific Development/Consultation

THANK YOU!!!

For questions about the UI STEP program, please contact:

Josh FrahmUI STEP & Student Employment Coordinator319-384-4024josh-frahm@uiowa.edu