a living lab approach for studying workplace innovation in elderly care - dessers
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A living lab approach for studyingworkplace innovation in elderly care
Ezra Dessers, Geert Van Hootegem, on behalf of KIO*KU Leuven – Centre for Sociological Research, Leuven, Belgium
* KIO is an interuniversity consortium studying innovations in elderly care in Flanders (Belgium). The consortium consists of Mark Leys (OPIH-VUB), Ellen Gorus (GERO-VUB), Ezra Dessers & Geert Van Hootegem (CeSO-KUL), Marc Jegers (iCher), Patricia De Vriendt (Arteveldehogeschool), Bart Jansen (ETRO-VUB), Bart Mistiaen & Bart Grimonprez (HOWEST). The consortium is financed by the Agency for Innovation by Science and Technology (IWT).
© 2013 6/17/2009 | 1
The challenge
• OECD:– Cost for long term care will double by 2050– Demand for long term care workers will double by 2050
• Vast majority of long term care recipients are over 65 years of age• Elderly care is important for developing a sustainable health care system
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An ageing population
respond to challenges of ageing population: more chronic diseases and increased dependence on care
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(Source: Flanders Care)
Various initiaves
• Strategic and Fundamental Research • Stimulating enterpreneurship and innovation• …
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What are living labs?Knowledge Focus
Single and Controlled Contexts
Multiple and Emerging Contexts
Degree of Participation
High: Observation and Creation
Traditional Lab Experimentation
Living Lab Experimentation
Low:Observation
Traditional Empirical Social
Science Research
Ethnographical Observation
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(Source: Eriksson, Niitamo & Kulkki, 2005)
Living Labs in Elderly Care in Flanders
• 10 million EURO– 8 million for 4 platforms, with each multiple projects– 2 million for scientific support and evaluation
• Launched in September 2013• Duration: 3 years
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Home delivery of medication
Time2Care
Topshake
Case management and guidance within a local homecare network
Suitable living for elderly
Development of informal community care networks
PRO DOMO: Types of dwelling
Elderly impact assessment (screening by elderly people)
Diabetes management for residents of assisted living centres
Therapy loyalty and medication safety
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Scientific consortium
SupportScientific
analysis and evaluation
Communication of scientific
insights
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Workplace Innovation / STS
• Support: – Living lab projects (so far) are mainly focused on technological and / or product
innovations. suggesting how process and workplace innovation could be introduced in existing and
new projects
• Analysis and evaluation: – quality of labour for workers (job content, demands, control, stress…)– quality of organisation (production structure, control structure, process fragmentation,
coordination …) within and between organisations Surveys, organisation scans, inter-organisational network scans
• Communication– Information on possible impacts of interventions on quality of work and organisation– Information on opportunities of workplace innovation / STS for sustainable elderly care
systems Communication: academic and practice-oriented reporting of results
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