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A NEW WAY OF WORKING AGILITY Renouveau & Démocratie Conference June 8, 2015 Brussels © Agility-Board.com. All rights reserved. Agility: A New Way of Working Conference 1

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Page 1: A NEW WAY OF WORKING AGILITY...2015/05/28  · The Vertical World of Hierarchy The Horizontal World of Agility Citizens Collaborative Networked Teams Agile Leader Agility: A New Way

A NEW WAY OF WORKINGAGILITY

Renouveau & Démocratie ConferenceJune 8, 2015 Brussels

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How could you do more,with less

and be happier?© Agility-Board.com. All rights reserved. Agility: A New Way of Working Conference 2

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25,000p.

Source GFK ANALYSIS OF THE 2014 EUROPEAN OMMISSION STAFF

SURVEY - (January 2015)

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Global Volatility

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EU(27)EC Reform

Euro

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Volatile Uncertain Complex Ambiguous

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Agile

through

Turbulences

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The Imperative for Paradigm Shift

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We believe that this raise of Unemployment has been driven

by EU’s inability to adapt to the long-term trends.

9.00

8.200

7.200 7.00

8.900

9.600 9.600

10.50010.900

10.200

2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

Unemploymentrate

EuropeanUnion(28countries)

Linear(EuropeanUnion(28countries))

Source: ec.europa.eu

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Future Global Shift

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file:///.file/id=65

71367.202124

51

Source EPSAS : The Global Economy in 2030: Trends and Strategies for Europe

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EU is a complex adaptive system

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Simple

Chaos

Response

Co

nte

xt

Far from

Stable

Close to

Stable

Clo

se to

Ce

rta

inty

Fa

r fr

om

Ce

rta

inty

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A New Start for Europe

A New Way of Working

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Page 12: A NEW WAY OF WORKING AGILITY...2015/05/28  · The Vertical World of Hierarchy The Horizontal World of Agility Citizens Collaborative Networked Teams Agile Leader Agility: A New Way

Focus on Value Creation:Do More with Less

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A New Boost for Jobs,

Growth and Investment

A Connected Digital Single

Market

A Resilient Energy Union with Forward-

Looking Climate Change

Policy

A Deeper and Fairer Internal Market with a Strengthened

Industrial Base

A Deeper and Fairer

Economic and Monetary

Union

A Reasonable and Balanced Free

Trade Agreement with the U.S.

An Area of Justice and Fundamental Rights Based on

Mutual Trust

A New Policy on Migration

A Stronger Global Actor

A Union of Democratic

Change

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Reduce Waste: be LeanLess is Better

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Page 14: A NEW WAY OF WORKING AGILITY...2015/05/28  · The Vertical World of Hierarchy The Horizontal World of Agility Citizens Collaborative Networked Teams Agile Leader Agility: A New Way

Which type of power is more effective for the 21th Century?

1950-1960s

Power as Administration

• Conformist

• Chain of command

• Stable

• Introspective

• Apprenticeship

1970-1980s

Power as Management

• Objective driven

• Ad Hoc

• Turbulent

• Market driven

• Mentoring

1990-2000s

Power as Leadership

• Visionary

• Instant

• Sustaining

• Positioning

• Coaching

2010-2020s

Power as Network

• Integrator

• Virtual

• Global

• Agile

• Nurturing

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It’s Time Shifting your Way of Working

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It’s Time Shifting to Agility

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Shifting your Way of WorkingFrom To

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Boss

Individuals

operating vertically with a

hierarchical bureaucracy

people reporting upwards to

bosses

operating horizontally with a

focus on the customer

controlling

ideology

static linear

plans

dispiriting

workplace

boss

satisfaction

enabling self-

organization

iterative plans,

continuous

change

inspiring

workplace

citizen

centricity

The Vertical World of Hierarchy The Horizontal World of Agility

CitizensCollaborative

Networked Teams

Agile Leader

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Agility: A New Way of Working Conference 18

Agility is the dynamic capability

to anticipate and respond better and faster at all

levels in the organization.

© Agility-Board.com. All rights reserved.

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Simply

Agile

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Agility is a Mind-Set

Anticipate

Align

Adapt

Accelerate

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Page 21: A NEW WAY OF WORKING AGILITY...2015/05/28  · The Vertical World of Hierarchy The Horizontal World of Agility Citizens Collaborative Networked Teams Agile Leader Agility: A New Way

We are Agile: Our Daily Iteration

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Page 22: A NEW WAY OF WORKING AGILITY...2015/05/28  · The Vertical World of Hierarchy The Horizontal World of Agility Citizens Collaborative Networked Teams Agile Leader Agility: A New Way

Agility is a set of Agile practices

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Prioritized Program

Objectives Bakclog

Iteration

objectives

selected by

team

Frequent

Synchronization

Iteration

3-4 Weeks

Incremental

Value delivery

Retro/Demo

Program

Owner

Self-organized

Team

22

Sync

Master

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France

Germany

Spain

Italy70wks

IA

Full Scope

Health

Growth

Empl.

Envir.

Social

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31wks

IA

Iterative Scope

Health

Growth

Empl.

Envir.

Social

France

Germany

Spain

Italy

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Boss

Individuals

The Vertical World of

Hierarchy

The Horizontal World of

Agility

CustomerCollaborative

Networked Teams

Agile Leader

31wks70wks

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GRASP’C your happiness

Growth / Sense of progress

Relationship / Sense of collaboration

Autonomy / Sense of control

Security / Sense of fairness & equity

Personal resource / Sense of self-esteem

Contribution / Sense of value© Agility-Board.com. All rights reserved. Agility: A New Way of Working Conference 26

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How Agile Improves Engagement?

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GrowthRelationship AutonomyPersonal Rsce

Contribution

Security

Team

Connect &

Care

Incremental

Deliveries

(time boxed

variable scope)

Value &

Performance

focused

Team

Self-

organization

Continuous

Learning/Improve

ment

Happiness Index

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Improvements from Implementing Agile

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Source 2015: VERSIONONE.COM (3500 companies survey; 1800 with more than 5000p.)

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How Agile reduces Cost of Control & Absenteeism?

Less Control =

10% x 40,000 Empl =

4,000 empl x 200d/yr =

800,000days/yr

Less Absenteeism =

4d/yr - 3d*/yr (market)=

1 d/yr x 40,000 empl

40,000 days /yr

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Potential Resource to be re-allocated = 840,000days

Managing with Agility reduce the need for control

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What Agility Do You Need?

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• What Initiatives should we target?

• How can we measure performance to keep all stakeholders satisfied?

Pulling short term levers to close performance gap and get traction

• What business model for the strategy?

• What targets should we set and reward to be agile?

Enabling a fundamentally different

performance

• Do we grow Agile Leaders?

• Is HR embedded Agility within the organization?

Building an Agile Organization platform

for the 21st Century

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youtube.com : “From Fragile to Agile”

http://youtu.be/aLCSRGWFqv4

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Organizational Agility Factors

0: This is not our “way of doing things”; 1: We rarely do thing that way; 2: We sometimes do things that Way; 3: Most of the time this is our “Way of Doing Things”; 4: We almost always " Do Things that Way”

score

Customer Centricity

All employees frequently interact and collaborate with customers, anticipating and responding to change rather than following a plan or contract.

Strategic Agility The strategy has options and can be adjusted on short notice to respond to change, distinguish from competition and adapt business model.

Situational Intelligence

There are broad, direct and continuous connections with the environment to anticipate. The organization simulates,prototypes or tests the future.

Learning Experience with projects or initiatives is captured and shared across the organization to quickly renew and improve strategic capabilities.

Innovation Thinking of new ideas, new businesses and new ways of working is encourage in the organization.

Resources Flexibility

Each resource is seen as a source of influence and expertise, that is can be freely re-allocate where and when needed; Resources are scalable and reconfigurable.

Engagement There are many ways of encouraging employee participation at all levels. There is a feeling of teamwork, trust, and a cooperative environment.

Unity of Purpose The organization’s purpose or mission is widely shared and the embedded values drive daily behavior.

Continuous Alignment

The organization frequently communicates up, down and across the organization, leading to a focused and clear strategic line of sight.

Sharing & Synchronizing

Information is easily found and widely shared in the Organization. Frequent synchronization mechanisms enable fast decision making at the right place.

Processes Fluidity Processes are continually simplified, streamlined. There is frequent interaction and synchronization between teams to eliminate process issues, reduce lead-time.

Performance Incentive

Incentive systems reward both business agility and organizational agility. KPI’s are few and are applied across the organization.

32

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0

1

2

3

4

5Customer Centricity

Strategic Agility

Situational Intelligence

Learning

Innovation

Resources Flexibility

Unity of Purpose

Continuous Alignment

Engagement

Sharing & Sync

Processes Fluidity

Performance Incentive

Organizational Agility

33

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Thank you!www.Agility-Board.com

Agility Board is the premier global partnership for developing strategic agility with leaders, teams and organizations around the world. Our partners include best in class firms and senior consultants with demonstrated expertise and proprietary tools for developing agility at all levels in organizations.

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