a newsletter of sim professional …...jenn lim ceo & cho of delivering happiness red hong yi...
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A NEWSLETTER OF SIM PROFESSIONAL DEVELOPMENT
AUGUST 2017MCI (P) 098|04|2017
pd.sim.edu.sg
Details on page 5
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HIGHLIGHTS
SINGAPORE MANAGEMENT FESTIVAL (SMF)The Evolving Future | Small is the New Big
WHO WILL BE THERE?• More than 1,000 participants over three days
• 55% C-suite and senior management executives
• 35% managers
• 10% professionals and others
WHY ATTEND?• Gain a perspective into future trends and identifying
organisational gaps
• Meet the who’s who of the business world: partners,mentors and competitors
• Gain insights from different industries and disciplines
• Be part of the global conversation
You can create your own ‘haven’ and ‘transform’ the world or your dreams, no matter how small. Focus now turns on ‘technical prowess’ rather than sheer ‘physical prowess’; ‘technical skills and strategy’ rather than ‘sheer size or ranking’. You need sheer courage, hard work, perseverance, a strong competent team and influence in your networks to thrive.
This is the era where the positive, mobile, nimble, courageous and connected can take on the world.
2017 THEME:SMALL IS THENEW BIGCOURAGE. CULTURE. INFLUENCE.
JAMIL QURESHIOne of the world’s top practitioners of performance enhancing psychology
JENN LIMCEO & CHO of Delivering Happiness
RED HONG YIArtist and Architect
CHANGE & PERFORMANCE:EXECUTIVE LESSONS IN TURNING AMBITION INTO ACHIEVEMENT
DELIVERING HAPPINESS, THE NEW SECRET INGREDIENT TO GET RESULTS!
THINK BIG. START SMALL.
SMF is Singapore’s iconic management festival that bringstogether the world’s best management thinkers and business leaders to share best practices and key management trends.
This year’s theme will better prepare leaders to take bold actions and move out of the complacency of success, to create a culture of high performance.
Find out more at festival.sim.edu.sg
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PERSONAL MASTERYDATE LEVEL PROGRAMME TITLE SIM MEMBER NON-MEMBER
CREATIVITY & INNOVATION [email protected] | 6248 9407
OCT 3 & 4 3, 4, 5 CREATIVITY BEYOND THE BOX – EDWARD DE BONO’S LATERAL THINKING™ APPLICATIONS 963.00 1,123.50
OCT 9 1, 2, 3, 4 TONY BUZAN: MIND MAPS – AN INTRODUCTION 749.00 866.70
OCT 10 & 11 2, 3, 4 CREATIVITY AND INNOVATION APPLIED – CREATIVITY ON DEMAND TO DEVELOP BETTER SOLUTIONS – FASTER ! 963.00 1,123.50
OCT 11 & 12 2, 3, 4 TONY BUZAN: GOOD THINKING AND MENTAL TOUGHNESS 1,391.00 1,605.00
COMMUNICATION – SPOKEN [email protected] | 6248 9422
OCT 2 & 3 1, 2, 3 HOW TO SPEAK WITH GREATER CONFIDENCE, PURPOSE & IMPACT 642.00 738.30
OCT 4 – 6 3, 4 PRESENTATION STRATEGIES FOR LEADERS & MANAGERS 1,391.00 1,605.00
OCT 9 & 10 2, 3, 4 COMMUNICATE AND BE HEARD 749.00 866.70
OCT 11 & 12 1, 2, 3 BREAK THROUGH YOUR COMMUNICATION BARRIERS 749.00 866.70
OCT 23 & 24 1, 2, 3, 4 THINK ON YOUR FEET® 1,016.50 1,177.00
OCT 23 – 25 2, 3, 4 POWERFUL PRESENTATIONS 1,605.00 1,926.00
COMMUNICATION – WRITTEN [email protected] | 6248 9422
OCT 24 & 25 1, 2, 3 POWERFUL BUSINESS WRITING FOR EXECUTIVES 727.60 856.00
NEGOTIATIONS [email protected] | 6248 9414
OCT 5 & 6 4, 5 ADVANCED NEGOTIATIONS 1,091.40 1,284.00
OCT 30 & 31 3, 4 STAR NEGOTIATOR – GLOBAL BEST PRACTICES APPLIED TO YOUR NEGOTIATIONS 1,177.00 1,391.00
PERSONAL EFFECTIVENESS & PRODUCTIVITY [email protected] | 6248 6137
OCT 2, 3 & 9 2, 3 MASTERING PERSONAL EFFECTIVENESS AND EMOTIONAL COMPETENCEContact: 6248 9419 oremail [email protected]
OCT 9 & 10 1, 2 SIM TOOLKIT FOR EMERGING PROFESSIONALS 749.00 877.40
OCT 9 & 10 4, 5 PRACTICAL RESILIENCE FOR LEADERS 1,177.00 1,391.00
OCT 12 & 13 3, 4, 5 SOLVING COMPLEX PROBLEMS – A SYSTEMS THINKING APPROACH 963.00 1,123.50
PEOPLE MANAGEMENTDATE LEVEL PROGRAMME TITLE SIM MEMBER NON-MEMBER
DIVERSITY MANAGEMENT [email protected] | 6248 9407
OCT 2 & 3 1, 2 BUILDING RELATIONS @ WORK 481.50 556.40
SSG
SF
Creativity is re-arranging what we already know to find out what we do not know. Learn to look at things from a new angle with our range of executive programmes.
SF
NEW
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DATE LEVEL PROGRAMME TITLE SIM MEMBER NON-MEMBER
OCT 5 & 6 3, 4 THE KEYS TO MANAGING PEOPLE, RELATIONSHIP & CONFLICTS 963.00 1,123.50
TALENT DEVELOPMENT [email protected] | 6248 9411
OCT 26 & 27 3, 4, 5 THE HEART OF KNOWLEDGE MANAGEMENT IMPLEMENTATION 642.00 770.40
TALENT MANAGEMENT [email protected] | 6248 9411
OCT 3 & 4 2, 3, 4 INTERVIEWING SKILLS 749.00 866.70
OCT 4 2, 3, 4 PERFORMANCE APPRAISAL – HARNESSING THE BEST FROM YOUR STAFF 406.60 481.50
TEAM DEVELOPMENT [email protected] | 6248 9407
OCT 5 & 6 2, 3 INTERPERSONAL TOOLS FOR SUPERVISORY EFFECTIVENESS 535.00 642.00
OCT 12 & 13 3, 4 ACCELERATE HIGH PERFORMANCE CULTURE THROUGH COACHING 963.00 1,123.50
OCT 26 & 27 2, 3, 4 CROSS MATRIX INFLUENCING – IMPROVING TEAMWORK & INDIVIDUAL CONTRIBUTION ACROSS DEPARTMENTS 802.50 963.00
BUSINESS ALIGNMENTDATE LEVEL PROGRAMME TITLE SIM MEMBER NON-MEMBER
CUSTOMER SERVICE [email protected] | 6248 9411
OCT 11 & 12 1, 2 MANAGING UPSET CUSTOMERS & SERVICE BREAKDOWNS 856.00 1,070.00
FINANCE & LEGAL [email protected] | 6248 6137
OCT 9 & 11 3, 4 FUNDAMENTALS OF THE PERSONAL DATA PROTECTION ACTContact: 6248 9447 or email [email protected]
OCT 11 – 13 2, 3, 4 FINANCIAL MANAGEMENT FOR NON-FINANCE MANAGERS 1,337.50 1,605.00
OCT 30 & 31 3, 4 FINANCIAL ACUMEN FOR MANAGERS: AN INCOME/OUTCOME© SIMULATION WORKSHOP 1,123.50 1,337.50
OCT 30 & 31 3, 4, 5 ENTERPRISE RISK MANAGEMENT – A PRACTICAL APPROACH 963.00 1,123.00
MANAGEMENT FUNCTION [email protected] | 6248 9414
OCT 2 – 4 3, 4 ALLEN MANAGEMENT PROGRAMME: HOW TO SUCCEED AS A MIDDLE LEVEL MANAGER 1,284.00 1,476.60
OCT 4 – 6 2, 3 SKILLS FOR SUPERVISORY MANAGEMENT 802.50 963.00
OCT 9 – 13 3, 4, 5 5-DAY ‘MBA’ EXPRESS 2,354.00 2,675.00
OCT 23 & 24 1, 2 PRACTICAL MANAGEMENT SKILLS FOR THE EXECUTIVE & SENIOR SECRETARIES 481.50 556.40
OCT 24 & 25 2, 3, 4 PROCESS IMPROVEMENT TECHNIQUES: A KEY TO PROBLEM SOLVING 1,284.00 1,476.60
PROJECT MANAGEMENT [email protected] | 6248 9422
OCT 4 & 5 3, 4, 5 PROJECT RISK MANAGEMENT 1,391.00 1,605.00
OCT 11 – 13 2, 3, 4 MANAGING PROJECTS SUCCESSFULLY 1,605.00 1,872.50
SALES [email protected] | 6248 6137
OCT 5 & 6 2, 3, 4 INFLUENCE SKILLS FOR SALES™ 1,605.00 1,872.50
OCT 26 & 27 2, 3, 4 THE SALES PRO 770.40 963.00
ORGANISATIONAL ALIGNMENTDATE LEVEL PROGRAMME TITLE SIM MEMBER NON-MEMBER
CHANGE MANAGEMENT [email protected] | 6248 9419
OCT 27 & NOV 3 4, 5 LEADING ORGANISATIONAL CHANGEContact: 6248 9419 oremail [email protected]
STRATEGY FORMULATION [email protected] | 6248 9414
OCT 26 & 27 3, 4 STRATEGIC PLANNING & SCENARIO PLANNING 1,284.00 1,476.60
Management Levels:1 Administrative & Support 2 Supervisors, Executives & Emerging Managers 3 New Managers 4 Managers 5 Senior Managers & Directors 6 C-Suite
Types of Funding AvailableSkillsFuture Singapore FundingSSG UTAP FundingUTAPSkillsFuture CreditSF Other terms & conditions apply.
SF
SF
SF
SSG
SF
SSG
SF
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SKILLS ALIVE
The 5Cs of Effective Business WritingHave you ever felt the need to choose between writing well and writing fast at work? The ability to put your ideas across accurately and effectively in writing is an important communication skill for every business executive. Sometimes the only exposure you may have to higher management is through your writing. If your email and letters are clear and concise, they convey an impression of someone with a well-organised mind, a person who knows exactly what is needed and how to make it happen. Messages that are vague, disjointed and weak may compromise your chance of being promoted and can tarnish your professional reputation.
This practical workshop is designed to empower you to write for the results you want in the shortest amount of time through a simple, step-by-step approach based on the fundamentals of effective email writing.
WORKSHOP OUTLINE:• Recognise and avoid common mistakes in email writing• Master the 5Cs of effective business writing• Develop clear and relevant subject headlines• Express ideas clearly and logically that are easily understood the first time• Write concisely following the KISS principle of good writing• Develop a 4-step writing format to inspire a coherent flow• Practice good email etiquette to improve professionalism in your writing• Acquire the skill to write effectively, professionally and confidently
Betty Kan-Sekine is a Certified Professional Trainer (IPMA, UK), a Certified Neuro-Linguistic Programming Practitioner (NFNLP, USA) and an Associate Lecturer with SIM Global Education in Business Communication. She is a ThinkBuzan Licensed Instructor and an iMindMap Advanced Instructor facilitating Tony Buzan’s Mind Mapping® technique. Betty is also a Certified Instructor of Dr Edward de Bono’s Six Thinking Hats® Method and Lateral Thinking™ Application. She had attained a full Advanced Certificate in Training & Assessment (ACTA) under the Singapore Workforce Skills Qualification framework.
Betty enjoys a diverse cultural background having lived in the US and Japan for 17 years. She is fluent in Cantonese and Mandarin. She believes in the power of maximising one’s potential by improving and changing oneself from the inside out. Her passion is in helping individuals be the best they can be.
SEPTEMBER 20 (WEDNESDAY)
SIM MANAGEMENT HOUSE
9 AM – 5 PM
$360 + GST(100% CLAIMABLE WITH SKILLSFUTURE CREDIT)
REGISTER BY SEPTEMBER 11
FOR MORE INFORMATION, PLEASE CONTACT ELYNN CHEN AT [email protected]
TRANSFORMATION SERIES
Climb Your Own EverestIn 1953, Sir Edmund Hillary became the first man to stand on the summit of Mt. Everest, the highest point on earth. 37 years later, his son Peter also stood on the summit. A testament of driving ambition and tenacity!
With a history of world class achievements in climbing, what does it take to make the first two generations of one family get to the top of the world?
It does not matter whether you are surviving a storm on a mountain or getting your team safely through a crisis - if you survive, you live to play another day and you will be all the stronger for the experience.
Peter is the epitome of great ‘Leadership and Resilience’. His hilarious, entertaining and spine-tingling anecdotes will transport you to another world with a can-do spirit to achieve greatness on your very own Everest. This presentation will leave you charged, motivated and raring to go.
Peter believes that ‘uncertainty = excitement’. That’s the Hillary Difference.
TALK OUTLINE:• His message focuses on preparation, perseverance, teamwork, caution and good judgement – and most
importantly, enjoying life’s journey. Nothing ventured; nothing gained – all achievements involve risk• Resisting the “Flock Factor” – teamwork is essential for success• Self-reliance – trust in your own intuition• Communication is critical for getting your message across• Passion – teams thrive with people who are passionate, skilled and confident
Like his father, Sir Edmund Hillary, Peter Hillary has twice climbed Mt. Everest and has reached the South Pole overland; widely recognised as two of the most significant accomplishments in the world of adventuring and exploration. He also assists with raising funds for the Himalayan Trust, established by his father, which runs 42 schools and hospitals for the villages at the foot of Mt. Everest. Peter has a wealth of stories to share from a lifetime of high adventure including over 30 alpine expeditions on mountains throughout the world. They are stories of challenge and achievement that are inspirational and entertaining. He has spoken to over 500 high-profile organisations in a variety of settings from select executive groups of 12, to a wide audience of 12,000 at the Melbourne Tennis Centre.
OCTOBER 12 (THURSDAY)
PARKROYAL ON BEACH ROAD
2 PM – 5 PMREGISTRATION FROM 1.30 PM
$68 SIM GE & SUSS STUDENTS$120 SIM MEMBERS$150 SIM GE & SUSS ALUMNI$180 NON-MEMBERS
REGISTER BY OCTOBER 1
2017 SIM Membership Event Pass is applicable.
Limited to the first 20 Event Pass on a first-come first-served basis
“Powerful experiences stand out like a beacon in your life story.”– Peter Hillary
SKILLSFUTURE CREDITAPPROVED COURSES
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SKILLS ALIVE
SEPTEMBER 28 (THURSDAY)
SIM MANAGEMENT HOUSE
9 AM – 5 PM
$420 + GST(100% CLAIMABLE WITH SKILLSFUTURE CREDIT)
REGISTER BY SEPTEMBER 15
FOR MORE INFORMATION, PLEASE CONTACT ELYNN CHEN AT [email protected]
Presenting with ConfidencePresenting to large or small groups, even a one-to-one session may intimidate or frighten you. Yet good presentation skills are vital to your career success.
Oral presentations offer important opportunities to put all your communication skills on display; including your research, planning, writing, visual design, and interpersonal and non-verbal communication.
This workshop is specially designed to hone your skills in speaking confidently, delivering a compelling presentation and handling challenging situations. Customers and businesses want people who can express themselves clearly and confidently, and are persuasive and comfortable in communicating with a wide variety of people, from top executives to operational workers. These are also important attributes organisations seek when searching for talents to promote.
WORKSHOP OUTLINE:• Prepare and deliver effective presentations• Engage and manage audience interactions from start to finish• Master effective verbal and non-verbal communication techniques to increase impact• Reduce nervousness and anxiety during presentations• Deliver a clear, convincing and persuasive presentation• Use effective and appropriate visual aids• Manage question and answer sessions confidently• Raise your bar from an ordinary to a powerful communicator
Betty Kan-Sekine is a Certified Professional Trainer (IPMA, UK), a Certified Neuro-Linguistic Programming Practitioner (NFNLP, USA) and an Associate Lecturer with SIM Global Education in Business Communication. She is a ThinkBuzan Licensed Instructor and an iMindMap Advanced Instructor facilitating Tony Buzan’s Mind Mapping® technique. Betty is also a Certified Instructor of Dr Edward de Bono’s Six Thinking Hats® Method and Lateral Thinking™ Application. She had attained a full Advanced Certificate in Training & Assessment (ACTA) under the Singapore Workforce Skills Qualification framework.
Betty enjoys a diverse cultural background having lived in the US and Japan for 17 years. She is fluent in Cantonese and Mandarin. She believes in the power of maximising one’s potential by improving and changing oneself from the inside out. Her passion is in helping individuals be the best they can be.
SKILLSFUTURE CREDITAPPROVED COURSES
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Visit to Maritime and Port Authority of Singapore2016 Singapore Quality Award Winner
The Maritime and Port Authority of Singapore (MPA) was established on February 2, 1996, with the mission to develop Singapore as a premier global hub port and International Maritime Centre (IMC), and to advance and safeguard Singapore’s strategic maritime interests. MPA is the driving force behind Singapore’s port and maritime development, taking on the roles of port authority, port regulator, port planner, IMC champion and national maritime representative. MPA partners the industry and other agencies to enhance safety, security and environmental protection in our port waters, facilitate port operations and growth, expand the cluster of maritime ancillary services, and promote maritime R&D and manpower development.
The port of Singapore comprises a number of facilities and terminals that handle a wide range of cargo transported in different forms, including containers as well as conventional and bulk cargo. MPA is responsible for the overall development and growth of the port of Singapore, which includes terminal operators, such as PSA Corporation and Jurong Port Pte Ltd.
PROGRAMME2.30 PM Registration & Arrival of guests at Port Operations Control Centre (POCC) Vista2.45 PM Sharing on “Our SQA Journey: Managing Change, Motivating for a Common Outcome”3.15 PM Refreshments3.30 PM Tour of POCC4.30 PM End of Session
*Note: All participants will be subjected to clearance from MPA. You will be required to provide your name, NRIC no., nationality, designation, and company name. Please bring along NRIC on day of visit for verification purposes.
Industrial, Education and Training VR ExperiencesA Visit to Sidefx Studios / SideFX Asia Pacific
Experience Virtual Reality (VR) at the new Sidefx Studios’ AREA facility in Singapore. Gain insights into industry, education and training aspects and applications of VR and related technologies.
PROGRAMME OUTLINE:• Experience various VR applications in Sidefx Studios’ AREA• High level overview of VR and related technologies• Be immersed in use-case scenarios
PROGRAMME HIGHLIGHTS:1.45 PM - Registration at Sidefx Studios2 PM - Sidefx Studios VR Talk2.30 PM - VR Experiential Sessions in Sidefx Studios’ AREA4.30 PM - Refreshment and Q&A5 PM - End of Visit
T K Ng is the founder of Sidefx Studios (and SideFX Asia Pacific). Sidefx Studios is a developer of VR and immersive technologies for use in industrial, education, training applications. He has more than 20 years of experience in VR and related technology and content development as well as in games, interactive media, visual effects and animation development. He is also a serial entrepreneur.
Note: All participants are subjected to clearance from Sidefx Studios/SideFX Asia Pacific. All participants are to provide their companies’ nature of business and job title.
AUGUST 29 (TUESDAY)
SIDEFX STUDIOS PTE LTD71 WOODLANDS INDUSTRIAL PARK E9#08-06 WAVE 9SINGAPORE 757048
2 PM – 5 PMREGISTRATION AT 1.45 PM
$40 ITG MEMBERS$50 SIM MEMBERS$55 SIM GE & SUSS ALUMNI$60 NON-MEMBERS
REGISTER BY AUGUST 21
INFORMATION TECHNOLOGY GROUP
Limited to 40 seats ONLY and registration is on a first-come, first-served basis.
Visit to LinkedIn Asia PacificFinding the right job begins with your connections. Get started on LinkedIn. #TheWayIn.
Founded in 2003, LinkedIn connects the world’s professionals to make them more productive and successful. It is the world’s largest professional network on the Internet with more than 500 million members worldwide, including executives from every Fortune 500 company. The company has a diversified business model with revenue coming from talent solutions, marketing solutions and premium subscriptions products. Headquartered in Silicon Valley, LinkedIn has offices across the globe.
LinkedIn talent solutions offers a full range of recruiting solutions to help organisations of all sizes find, engage and attract the right talent. Join us to learn:• more about LinkedIn services• how you can tap on LinkedIn to connect, find jobs and get trained• how to build up your profile on LinkedIn
PROGRAMME2 PM Registration at LinkedIn2.15 PM Welcome address by LinkedIn Presentation Q&A session3.30 PM Tour of LinkedIn4 PM Refreshments4.30 PM End of Visit
Note: All participants will be subjected to clearance from LinkedIn Asia Pacific. You are to provide your job title and company’s nature of business.
OCTOBER 12 (THURSDAY)
LINKEDIN ASIA PACIFIC10 MARINA BOULEVARDMARINA BAY FINANCIAL CENTER TOWER 2, LEVEL 30SINGAPORE 018983
2 PM – 4.30 PMREGISTRATION AT 2 PM
$40 ITG MEMBERS$50 SIM MEMBERS$55 SIM GE & SUSS ALUMNI$60 NON-MEMBERS
REGISTER BY OCTOBER 3
INFORMATION TECHNOLOGY GROUP
OCTOBER 4 (WEDNESDAY)
2.30 PM – 4.30 PMREGISTRATION AT 2.30 PM
REGISTRATION STRICTLY AT:MPA PORT OPERATIONS CONTROL CENTRE VISTA20 HARBOUR DRIVE SINGAPORE 117612
$40 IQMG MEMBERS$50 SIM MEMBERS$55 SIM GE & SUSS ALUMNI$60 NON-MEMBERS
REGISTER BY SEPTEMBER 13
INNOVATION & QUALITY MANAGEMENT GROUP
Visit ITG website at www.sim-itg.org for our articles, reviews and more…‘LIKE’ our Facebook page at www.facebook.com/simitgroup
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EDITORIAL TEAMEDITORIAL DIRECTOR TANG MEI SIN EDITOR HANAFI MOHAMED DESIGNER TAN SONG JOO COORDINATOR ALEXANDRIA CHU
Singapore Institute of Management • 41 Namly Avenue, Singapore 267616 • T: 6246 6746 • F: 6467 4401 • W: pd.sim.edu.sg
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Please complete and return this registration form to Chong Li Wen | Chew LiniSIM Membership, SIM Management House, 41 Namly Avenue, Singapore 267616
T: 6248 9443 | 9435 • F: 6462 5751 • E: [email protected] | [email protected]
CONNECTIONS
You can also register online by clicking on respective events on the membership events calendar at pd.sim.edu.sg/ms
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Registration and Payment: A place will be reserved for you upon receipt of your registration. Please inform us in writing of any change in registration. Full fee will be charged if withdrawal is made less than one week before commencement. All fees are inclusive of 7% GST. All cheque/bank drafts must be made payable to ‘Singapore Institute of Management’, crossed and marked ‘A/C Payee only’, with the activity title indicated on the back. All registration and payment should reach us by the activity registration closing date.
Cancellation: SIM reserves the right to make any amendments, cancel and / or change the programme, speaker, date or venue if warranted due to unforeseen circumstances.
PDPA: During the course of your attendance at any SIM events, photograph(s) or video image(s) of you may be taken or recorded for news and publicity purposes. For detailed information, please visit http://www.pd.sim.edu.sg/personal-data-protection-policy
LEGENDSIM – SIM Members Uni – SIM GE / SUSS Alumni Non – Non-membersIG – Respective Interest Group members only
BUSINESS INSIGHTS DATE TIME FEE (MEMBERS)SIM | UNI | NON
Climb Your Own Everest OCT 12 2 PM – 5 PM 68 | 120 | 150 | 180
The 5Cs of Effective Business Writing SEP 20 9 AM – 5 PM 360 + GST
Presenting with Confidence SEP 28 9 AM – 5 PM 420 + GST
PROFESSIONAL INTEREST GROUPS DATE TIME
FEE (MEMBERS)IG | SIM | UNI |
NON
ITG Industrial, Education and Training VR Experiences AUG 29 2 PM – 5 PM 40 | 50 | 55 | 60
IQMG Visit to Maritime and Port Authority of Singapore OCT 4 2.30 PM –
4.30 PM 40 | 50 | 55 | 60
ITG Visit to LinkedIn Asia Pacific OCT 12 2 PM –
4.30 PM 40 | 50 | 55 | 60
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