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A Transformational Moment This is a positive development — and transforma- tional moment — in the history of Intelsat, as we are using our financial restructuring process as a mechanism for investment and growth. Some companies embark upon a restructuring process unclear about a chosen path or an end goal. That is not the case here. Our financial restructuring is an opportunity to enhance our liquidity and emerge with a strength- ened balance sheet to complement our strong operating model and future growth plans. Positioning for Long-Term Success Enabling us to: • Move forward with our intent to clear C-band spectrum on an accelerated timeframe • Enhance our liquidity and address our legacy debt burden • Surpass customer expectations with investment into cutting-edge services and technologies What Does this Mean for You? Intelsat’s day-to-day operations, engagement with customers and partners, and capital investments will continue as usual. Customers Our focus will remain on serving customers and collabo- rating with business partners with the same level of excellence. Vendors We will continue to rely on our important vendor network. Our vendors will be paid in the ordinary course for all go-forward goods and services. Employees Our workforce — relied upon by thousands of organiza- tions serving billions of people worldwide — is central to our valuable customer and vendor relationships. We are retaining our employees and no change in the workforce is planned. Emerging Stronger Many well-known companies have used Chapter 11 to “reset” and emerge stronger. To name a few: • General Motors • American Airlines Intelsat General (IGC), which serves the Company’s U.S. commercial, government, and Allied military customers, is not part of the Chapter 11 proceedings. A STRONGER TOMORROW Intelsat has decided to initiate a financial restructuring process, which will position the Company to invest and pursue our strategic growth objectives, build on our strengths, and serve the mission-critical needs of our customers with additional resources and wind in our sails.

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Page 1: A STRONGER TOMORROW · A STRONGER TOMORROW ... developing new services, and launching our next ... Existing senior leaders remain in place, advancing Intelsat’s mission Engaging

A Transformational MomentThis is a positive development — and transforma-tional moment — in the history of Intelsat, as we are using our financial restructuring process as a mechanism for investment and growth.

Some companies embark upon a restructuring process unclear about a chosen path or an end goal. That is not the case here.

Our financial restructuring is an opportunity to enhance our liquidity and emerge with a strength-ened balance sheet to complement our strong operating model and future growth plans.

Positioning for Long-Term SuccessEnabling us to:

• Move forward with our intent to clear C-band spectrum on an accelerated timeframe

• Enhance our liquidity and address our legacy debt burden

• Surpass customer expectations with investment into cutting-edge services and technologies

What Does this Mean for You?Intelsat’s day-to-day operations, engagement with

customers and partners, and capital investments will

continue as usual.

Customers

Our focus will remain on serving customers and collabo-

rating with business partners with the same level of

excellence.

Vendors

We will continue to rely on our important vendor network.

Our vendors will be paid in the ordinary course for all

go-forward goods and services.

Employees

Our workforce — relied upon by thousands of organiza-

tions serving billions of people worldwide — is central to

our valuable customer and vendor relationships. We are

retaining our employees and no change in the workforce

is planned.

Emerging StrongerMany well-known companies

have used Chapter 11 to

“reset” and emerge stronger.

To name a few:

• General Motors

• American Airlines

Intelsat General (IGC), which

serves the Company’s U.S.

commercial, government, and

Allied military customers, is

not part of the Chapter 11

proceedings.

A S T R O N G E R T O M O R R O WIntelsat has decided to initiate a financial restructuring process, which will position the Company

to invest and pursue our strategic growth objectives, build on our strengths, and serve the

mission-critical needs of our customers with additional resources and wind in our sails.

Page 2: A STRONGER TOMORROW · A STRONGER TOMORROW ... developing new services, and launching our next ... Existing senior leaders remain in place, advancing Intelsat’s mission Engaging

U N D E R S T A N D I N G O U R F I N A N C I A L R E S T R U C T U R I N G P R O C E S SChapter 11 is a legal process that allows a company to restructure its finances while continuing

to operate as usual. It is orderly, proven, and provides an opportunity to emerge stronger.

“Business as usual” with ongoing excellent customer service across all business units

Access to new, significant financing

It means… It does NOT mean…

Continued Innovation and Investment

Moving forward — at full speed and without interruption.

Innovation has long been the backbone of our business, and that will remain the case. We will continue to invest, advance our next generation network and service strategy, launch new satellites, and develop new services for our customers.

• Contracting completed for the next Intelsat Epic satellite (Intelsat 40e) to serve CONUS starting in 2022

• Moving forward with plans to contract the next generation of Intelsat Epic software-defined satellites this year

• Launching Galaxy 30 and proceeding with a second Mission Extension Vehicle before year end

• Contracting new satellites to support U.S. C-band clearing

Leading the Industry• Largest provider of satellite communications

to the U.S. government• Deliver TV and radio content to more than

2 billion people worldwide• Serve 7 of the world’s top 10 MNOs• Relied on by cruise passengers and crew for

90% of connectivity services• Provide the largest percentage of connectivity

for the offshore oil & gas market• Relied on by 75% of all commercial airplanes

for in-flight connectivity

Launching new satellites, investing in ground networks, developing new services, and launching our next generation network and service strategy at full speed

Retaining our workforce and no anticipated changes to employee wages/salaries and benefits

Existing senior leaders remain in place, advancing Intelsat’s mission

Engaging our relied-upon vendor network for go- forward goods and services

Opportunity to work on strengthening balance sheetLearn more at Intelsatonward.com

Ceasing operations or going out of business

Delay in forward momentum on C-band clearing or otherwise

Discontinuation of capital investments or pause in innovation

Changes to employees’ day-to-day roles and responsibilities

Operating model needs to be “fixed” or future growth plans need to be changed

Inability to meet customers’ needs or decrease in customer service standard

Vendor network disruption