a success story from generation to generation

11
A Success Story From Generation to Generation Established Since 1988 Best Practices Day 2009 Evolution of Best Practices Customer Services

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A Success Story From Generation to Generation. Established Since 1988. Best Practices Day 2009 Evolution of Best Practices Customer Services. Introduction. Established on June 27 th 2009 Seating capacity of over 450customers A total number of 195 employees - PowerPoint PPT Presentation

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Page 1: A Success Story  From  Generation to Generation

A Success Story From

Generation to Generation

Established Since 1988

Best Practices Day 2009

Evolution of Best Practices Customer Services

Page 2: A Success Story  From  Generation to Generation

Introduction

• Established on June 27th 2009• Seating capacity of over 450customers• A total number of 195 employees• Total covered area of 15000 square feet

Established Since 1988

Page 3: A Success Story  From  Generation to Generation

Best Practices 2009

Established Since 1988

Menu Designs

1st Menu Current 2nd Menu

Page 4: A Success Story  From  Generation to Generation

Best Practices 2009

Established Since 1988

• Feed Back & Customer interaction is vital• Selling satisfaction is our primary goal• Knowing your customers & their needs• Continuous research & development • Flexibility!

Page 5: A Success Story  From  Generation to Generation

Comparison of Statistics

Established Since 1988

Page 6: A Success Story  From  Generation to Generation

Organizational Chart

Established Since 1988

Page 7: A Success Story  From  Generation to Generation

Processing Cycle

Established Since 1988

Page 8: A Success Story  From  Generation to Generation

Quality Policy

Established Since 1988

Bar-B-Q Tonight strives to ensure quality to all customers by continually improving the effectiveness of Quality Management System. To that end, Bar-B-Q Tonight works to the highest standards and specifications, not just for product ingredients; every detail of production, transport, delivery, preparation and service is exhaustively monitored as well.

A focus on quality permeates every aspect of our business. Our standards lead the food industry, and we continue to work towards international standards for total quality, food safety and the environment.

Bar-B-Q Tonight also recognizes the importance of a balanced diet and lifestyle and continues to seek new quality products which satisfy customer expectations for taste and value. This dedication to quality earns the degree of trust customers place in the Bar-B-Q Tonight name.

Page 9: A Success Story  From  Generation to Generation

Important DatesNov ember 10th 1988 – Bar.B.Q tonight was EstablishedJune 26th 1998 – Expansion Project CompletedNovember 10th 1998 – 10th Anniversary CelebrationsDecember 5th 1999 – Ramp Installation2005 – Valet Parking2007 – Home DeliveryMay 15th 2007 – Started Lunch in KarachiMarch 8th 2007– Faisalabad BranchApril 24th 2008 – Website LaunchedOctober 16th 2008 – Islamabad Branch June 27th 2009 – Lahore Branch

Established Since 1988

Page 10: A Success Story  From  Generation to Generation

Branches & Future Plans

Established Since 1988

Page 11: A Success Story  From  Generation to Generation

Established Since 1988

Thank You