a tax for tourism? it’s up to...

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By: Jennifer Layman [email protected] Municipalities in Ontario will get to decide if they want to levy a tax on accommodations provid- ers to help boost tourism dollars. The province granted that per- mission as of January 1, 2018, and is allowing municipalities to decide if they want in or not, and to what level. There is no cap on the percentage of tax they can charge. On November 24, 2017 the Ontario Ministry of Tourism, Culture and Sport sent letters to municipalities, informing them that they now had the author- ity to implement a new tax on transient accommodations. In choosing to implement that tax, municipalities will be required to share the revenues with not- for-profit tourism organizations, such as a Destination Marketing Organizations (DMO). In the Ottawa Valley, the Ottawa Valley Tourist Association (OVTA) is the destination marketing orga- nization. Alastair Baird oversees the OVTA and says they are just getting into what “Municipal Accommodation Tax” or “MAT” involves, but while they would be the beneficiary, they would not be the decision-maker on whether or not to approve the tax. That decision belongs entirely to municipalities. What Baird does know is that OVTA would receive 50 per cent of the tax collected, with the other 50 per cent to be spent as the municipality sees fit. While the Ottawa Valley has been ‘fee-free’ in terms of tourism taxes, other regions have implemented a destination marketing fee, paid by visitors to roofed accommodation provid- ers. That money is remitted to the organization responsible for tourism promotion, and becomes part of promotional budgets for things like tradeshow participa- tion, writer incentives, etc. This new MAT could replace the fees currently in other regions. Baird says accommodations providers have already been noti- fied about the legislative changes and the MAT and no one has brought forward any concerns or questions to OVTA. However, those questions or concerns, sup- portive or otherwise, should re- ally be directed to the municipal- ity as they are the ones that will decide if the tax is implemented, and at what percentage. Notes about the MAT There is no cap as to what mu- nicipalities could charge in terms of a percentage rate. Most are charging between two percent and five percent, but that rate is set by each individual municipal- ity. Municipalities can also decide to whom the MAT will apply. Hotels, motels, airbnbs, camp- grounds - any type of accommo- dations provider can be included. In municipalities where there is no destination marketing fee (including the Ottawa Valley), at least 50 per cent of their accom- modations tax revenue would be shared with the respective desti- nation marketing organization. The tax, is taxed. HST applies to the MAT. Businesses cannot claim the MAT as an input tax credit; it is not recoverable like HST. Continued on Page 3 A Tax For Tourism? It’s Up To Municipalities Province provides avenue to build tourism budgets The Region’s Business Media. More than 3,400 Subscribers. www.ovbusiness.com | [email protected] Issue No. 228 Published by: Forward Thinking April 17, 2018

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Page 1: A Tax For Tourism? It’s Up To Municipalitiesovbusiness.ca/wp-content/uploads/2018/04/Ottawa-Valley-Business-… · On November 24, 2017 the . Ontario Ministry of Tourism, Culture

By: Jennifer [email protected]

Municipalities in Ontario will get to decide if they want to levy a tax on accommodations provid-ers to help boost tourism dollars. The province granted that per-mission as of January 1, 2018, and is allowing municipalities to decide if they want in or not, and to what level. There is no cap on the percentage of tax they can charge. On November 24, 2017 the Ontario Ministry of Tourism, Culture and Sport sent letters to municipalities, informing them that they now had the author-ity to implement a new tax on transient accommodations. In choosing to implement that tax, municipalities will be required to share the revenues with not-for-profit tourism organizations, such as a Destination Marketing Organizations (DMO). In the Ottawa Valley, the Ottawa Valley Tourist Association (OVTA) is the destination marketing orga-nization. Alastair Baird oversees the OVTA and says they are just getting into what “Municipal

Accommodation Tax” or “MAT” involves, but while they would be the beneficiary, they would not be the decision-maker on whether or not to approve the tax. That decision belongs entirely to municipalities. What Baird does know is that OVTA would receive 50 per cent of the tax collected, with the other 50 per cent to be spent as the municipality sees fit. While the Ottawa Valley has been ‘fee-free’ in terms of tourism taxes, other regions have implemented a destination marketing fee, paid by visitors to

roofed accommodation provid-ers. That money is remitted to the organization responsible for tourism promotion, and becomes part of promotional budgets for things like tradeshow participa-tion, writer incentives, etc. This new MAT could replace the fees currently in other regions. Baird says accommodations providers have already been noti-fied about the legislative changes and the MAT and no one has brought forward any concerns or questions to OVTA. However, those questions or concerns, sup-portive or otherwise, should re-

ally be directed to the municipal-ity as they are the ones that will decide if the tax is implemented, and at what percentage.

Notes about the MAT There is no cap as to what mu-nicipalities could charge in terms of a percentage rate. Most are charging between two percent and five percent, but that rate is set by each individual municipal-ity. Municipalities can also decide to whom the MAT will apply. Hotels, motels, airbnbs, camp-grounds - any type of accommo-dations provider can be included. In municipalities where there is no destination marketing fee (including the Ottawa Valley), at least 50 per cent of their accom-modations tax revenue would be shared with the respective desti-nation marketing organization. The tax, is taxed. HST applies to the MAT. Businesses cannot claim the MAT as an input tax credit; it is not recoverable like HST.

Continued on Page 3

A Tax For Tourism? It’s Up To MunicipalitiesProvince provides avenue to build tourism budgets

The Region’s Business Media. More than 3,400 Subscribers.www.ovbusiness.com | [email protected]

Issue No. 228 Published by: Forward Thinking April 17, 2018

Page 2: A Tax For Tourism? It’s Up To Municipalitiesovbusiness.ca/wp-content/uploads/2018/04/Ottawa-Valley-Business-… · On November 24, 2017 the . Ontario Ministry of Tourism, Culture

ABOUT US

Ottawa Valley Business (OVB) is a twice-monthly publication cov-ering business news and events throughout Renfrew, Lanark and Pontiac counties and surrounding areas. OVB is published by For-ward Thinking Marketing Agency.

WHO READS US

Ottawa Valley Business is deliv-ered via email to more than 3,400 businesses, government agencies and organizations.

HOW TO SUBSCRIBE

Subscriptions are free. Email us at [email protected]

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OVB’s target audience is employ-ers and employees. Advertising rates are as follows:

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Graphic design is included in the price of your ad. If you wish to submit artwork, please ask for our design dimensions.

CONTENT & SUBMISSIONS

News, article ideas, employee news, business events, tenders and letters to the editor are wel-comed. Content will be edited to fit the space available. Events not related to business can consider 101 Things to Do in the Valley: [email protected]

CONTACT US

Publisher.............Jennifer LaymanEmail.....admin@ovbusiness.comPhone....................613-732-7774Online.......www.ovbusiness.comwww.facebook.com/OVBusiness

MAILING ADDRESS

2113 Petawawa Boulevard, Pembroke, Ontario K8A 7G8

April 18, 2018Renfrew County Plowmen’s Meeting. Cobden. Contact Yves Rochon at 613-646-7737.

April 19, 2018Renfrew County Beef meeting. Cobden. Contact Donna Camp-bell at 631-432-5568.

April 21, 2018Shred-It Day in Arnprior. 9:00am-1:00pm. For households, businesses and seniors. $8 per banker’s box. For information, call 613-875-7981 or [email protected]

April 23, 2018Candidate Information Work-shop. So you want to run for council? 7:00pm at the Ma-te-Way Centre in Renfrew. This workshop will provide an un-derstanding of council’s role and responsibility. Offered by Fred Dean. Free to attend. Register with Jennifer Charkavi at 613-432-4848 or [email protected]

Events

April 17, 2018 Ottawa Valley Business Page 2

April 23, 2018Renfrew County Federation of Agriculture meeting. Cobden. For information, contact Donna Campbell at 613-432-5568.

April 27, 2018Deadline to book into Travel Our Backyard - the region’s tourism magazine. Distributed locally. Rates by email or online: www.travelourbackyard.com

April 28, 2018Upper Ottawa Valley Chamber of Commerce 60th anniversary business awards gala. Rankin Culture & Recreation Centre. For details: 613-732-1492 or www.uovchamber.com

May 1, 2018Individuals interested in running for a seat on municipal council or local school board can file their nominations papers starting today. Check with your munici-pality for the details.

May 11-12, 2018Downtown Pembroke Connect Trade Show. Held at the PMC. For details, call 613-629-5555 or [email protected]

May 14, 2018Arnprior Federation of Agricul-ture meeting. 8:00pm. Galetta

Community Hall. For details, contact Bruce Hudson at 613-839-2346.

May 16, 2018Renfrew County Plowmen’s Meeting. Cobden. For details, contact Yves at 613-646-7737.

May 17, 2018Renfrew County Beef meeting. Cobden. For details, contact Donna Campbell at 631-432-5568.

May 24, 2018Business Success Planning Seminar. Hosted by Valley Heartland CFDC and Small Business Advisory Centre of Smiths Falls and Lanark County. 9:00am-11:00am. $21.71. Call 613-283-7002 for info or email [email protected]

May 24, 2018Spring Business & Leadership Conference. Featuring keynote speaker, Doug Griffiths. Author of 13 Ways to Kill Your Commu-nity. Algonquin College Pem-broke Campus.

May 24, 2018Business Success Planning seminar. 9:00am-11:00am. A lot of information about how to exit your business and the financial options associated with it. Of-fered by Robert Dyke, CPA, CA. $20 ticket. Smiths Falls Business Advisory Centre, 91 Cornelia Street. Phone: 613-283-7002 or [email protected]

May 28, 2018Renfrew County Federation of Agriculture meeting. Cobden. For information, contact Donna Campbell at 613-432-5568.

May 31, 2018Annual Community Awards Celebration with the Renfrew & Area Chamber of Com-merce. Recognizing outstanding businesses and individuals in the Renfrew area. To nominate someone, see the Chamber web-site at: www.renfreareachamber.ca or call 613-432-7015. Forms can also be obtained at the Chamber office at 161 Raglan Street South in Downtown Renfrew.

June 14, 2018Teeny Tiny Summit. Trudeau Park Lodge in Tweed. Program to be determined. For info: www.teenytinysummit.com

-----Send us your business event to

[email protected]

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April 17, 2018 Ottawa Valley Business Group Page 3

What Other Municipalities Have DoneTaxing, not taxing and deciding who is covered

Book Club

Blue Ocean Shift is the es-sential follow up to Blue Ocean Strategy, a 3.6 million bestseller by professors W. Chan Kim and Renee Mauborgne. Kim and Mauborgne show you how to move beyond competing, inspire your people’s confidence, and seize new growth, guiding you step-by-step through how to take your organization from a red ocean crowded with competition to a blue ocean of uncontested market space. By combining the insights of human psychology with practical market-creating tools and real-world guidance, Kim and Mauborgne deliver the definitive guide to shift yourself, your team, or your organization to new heights of confidence, market creation, and growth. They show why nondisruptive creation is as important as dis-ruption in seizing new growth. The book is packed with all-new research and examples of how leaders in diverse industries and organizations made the shift and created new markets by applying the process and tools outlined in the book. Whether you are a cash-strapped startup or a large, established company, non-profit or national govern-ment, you will learn how to move from red to blue oceans in a way that builds your people’s confidence so that they own and drive the process.

Continued from Page 1

How It (Might) Work The tax is noted on the bill for a customer as an accommodation tax. Businesses collect the tax and then remit it to the munici-pality on a pre-determined basis, much like HST. Some Ontario municipalities have already chosen to imple-ment or not implement the tax, while other are holding off until the fall as rates for the year have already been established by tourism operators. Here are some examples:

City of Toronto The City of Toronto has imple-mented a 4 per cent MAT for hotel, motel and hostel guests. The tax will apply to all rooms used for rental accommoda-tion for four hours or more and continuous stays of 30 days or less. Guests will have to pay the tax when they stay at full service, limited service and small

hotels, as well as motels, hostels, private and fraternal clubs, and condo hotels as well as a portion of a multi-use complex used to provide transient accommoda-tion. A short-term rentals tax (ie: Airbnb and bed and breakfasts) is also coming for June 1. Not taxed: treatment centres, summer camps, offender reformation lodging, poor or emergency shelters so long as they are non-profit, hotel or motel rooms used by the City of Toronto, tents or trailer sites (ie: campground) and employee accommodations. Where The Tax Goes: A portion of this tax will provide funding towards Tourism Toronto to sup-port the city’s tourism industry. The tax will also provide funds for the City to support programs and services, such as road repair, transit, police, EMS, economic development, culture, parks and recreation, that visitors have the ability to take advantage of when they visit Toronto.

Brockville The City of Brockville’s MAT is 4 per cent. The MAT is ap-plicable to all accommodations under 30 days at hotels, motels, bed and breakfast, and indi-vidual accommodators using a common platform marketplace service. The payment is remitted monthly. The tax will take effect May 1.

Sioux Lookout The Municipality of Sioux Lookout is drafting a MAT by-law that would come into effect in October 2018. If implemented, the MAT would apply to hotels, motels, bed and breakfasts, and any business offering accom-modations for less than 30 days. This will include tourist camps and campgrounds. The proposed tax would be 2-4 per cent. Mu-nicipalities that adopt the MAT are required to share at least 50 percent of the revenue with an appropriate eligible tourism en-tity, which is the Sioux Lookout Chamber of Commerce.

Niagara-on-the-Lake Niagara-on-the-Lake has de-cided not to implement the MAT after hearing from accommoda-tions providers.

Elizabethtown-KitleyElizabethtown-Kitley has de-cided not to levy the tax. Council felt there were not enough accommodations providers to warrant implementing the tax.

City of Ottawa The City of Ottawa implement-ed a 4 per cent tax on January 1, 2018. It replaces the volunteer 3 per cent destination market-ing fee. The MAT is applicable to all accommodations under 30 days at hotels, motels, individual accommodators using a common platform marketplace service, as well as other accommodators not included in the exemption list. The funds are collected by the Ottawa Gatineau Hotel Associa-tion who transfers the funds to Ottawa Tourism. The exemptions are similar to the City of To-ronto, but also include a method of exempting bed and breakfast operators.

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April 17, 2018 Ottawa Valley Business Page 4

On The MoveGreg Lecky

Greg Lecky is the new General Manager for the Renfrew Golf Club. Lecky was the head pro-fessional at Hollinger golf Club for three years and previously an associate golf professional at The Georgian Bay Club for nine years. He is a graduate of the Golf Management program at Georgian College.

Estelle MoynesEstelle Moynes is the new Deputy Treasurer for the Town of Arnprior. Moynes was previ-ously the Deputy Treasurer for the Village of Casselman for four years, and in 2017 she was the Treasurer for the Township of Lanark Highlands. Moynes is a graduate of Algonquin Col-lege’s Business Administration program and has 14 years of experience in finance, including seven in the municipal sector.

Nigel BellchamberNigel Bellchamber has been ap-pointed as the Integrity Commis-sioner for the Town of Bancroft. Bellchamber has held a variety of municipal offices including Clerk, Treasurer, Commissioner of Finance and Administration and Chief Administrative Of-ficer. Bellchamber is part of the Amberley Gavel corporation, which was formed by himself and Fred Dean to assist munici-pal governments.

Arthur W. SmithArthur W. Smith has been ap-pointed the Treasurer for the Town of Bancroft on an 18 month contract. Smith is a Char-tered Professional Accountant and Certified Marketing Accoun-tant, and has Bachelor’s degree in Business Administration.

David BromleyDavid Bromley, the Environmen-tal Services Supervisor for Bon-nechere Manor, has resigned. He is taking a role with Pembroke Regional Hospital. The County of Renfrew acknowledged Bromley for making a significant positive impact on the residents, families, staff, volunteers and the Manor. Bromley came to the Manor from the Ottawa Valley Waste Recovery Centre in 2014.

David Norton David Norton is the new Envi-ronmental Services Supervisor for Bonnechere Manor. He began his position on February 26. Norton has a solid background in long-term care and environ-mental services. Norton has solid long-term care and specifically environmental services experi-ence.

Claire Ullrich Claire Ullrich is the new Fund-raising Coordinator for Bon-nechere Manor. She began her employment on February 26. Ullrich has a Bachelor of Sci-ence degree in Human Kinetics from St. Francis Xavier Univer-sity and previously worked at Algonquin College as research assistant and biology instructor. She is also currently a graduate student at University of Roe-hampton.

-----Do you have people news? Send

it to: [email protected]

Bancroft Detachment Officers of the Bancroft OPP wrapped up the Easter long weekend spring seatbelt cam-paign (March 30-April 2). Offi-cers conducted targeted enforce-ment looking for motorists who were not obeying seatbelt laws. As a result Bancroft OPP officers laid 11 seatbelt charges over the course of the long weekend.

Killaloe Detachment From March 26-April 2, 2018, there were 86 calls for service. There were 7 motor vehicle col-lisions, 6 were animal related. There was 1 domestic dispute call for service that did not result in criminal code charges. Commercial Motor Vehicle En-forcement: On March 27, 2018 Whitney OPP Constable Brent Darraugh conducted several traffic stops in Madawaska Val-ley which involved commercial motor vehicle truck inspections. Two commercial motor vehicles were placed out of service and four provincial offence act no-tices were issued. These inspec-tions are part of a provincial effort to reduce collisions on the roadways, and increase safety involving transport trucks. The Easter campaign ran from March 30 to April 2. Chargers were laid from 8 RIDE checks, 76 speeding charges, 1 seatbelt charge, 5 Highway Traffic Act charges, 5 Compulsory Automo-bile Insurance Act charges and 1 warn range alcohol suspension. From April 3-8, 2018, there were 67 calls for service. There were 7 motor vehicle collisions and 5 were animal related. There were 2 domestic dispute calls with no resulting charges.

Lanark County Detachment From March 26-April 2, there were 354 calls for service. From April 2-9, 2018, there were 379 calls for service.

Renfrew Detachment From April 2-9, 2019, the Ren-frew OPP investigated 222 calls for service.

Upper Ottawa Valley Detachment

On April 9, 2018 members of the Upper Ottawa Valley OPP were called to Cassidy’s Transfer and Storage on MacKay Street in Pembroke after it was discovered that a maintenance garage on the property had been broken into during the overnight hours. A significant quantity of tools and tools boxes were amongst the items stolen from the shop. A few days later, Joseph McLeod of Pembroke was charged with break, enter and committing an indictable offence and posses-sion of property obtained by crime over $5,000.

Crime Stoppers Sometime between 4:00pm on April 3 and 8:00am on April 4, 2018 a black and silver HP laptop computer was stolen from the Mental Health Services office on Albert Street in Pembroke. The suspect(s) made forced entry to a locked filing cabinet in the office where the laptop had been stored. The charging cord and mouse for the computer were also stolen. If you have informa-tion that results in charges being laid, you qualify for an award of up to $2,000. Call Pembroke-Renfrew County Crime Stoppers at 613-735-8477 or 1-800-222-8477. All tips remain anonymous Please visit www.valleytips.ca.

Local Police Report News from local detachments

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April 17, 2018 Ottawa Valley Business Page 5

Business News Around The ValleyBancroft To

Appoint CouncillorThe Town of Bancroft will be appointing someone to fill the seat on council that was vacated by former Councillor Kilpat-rick. Kilpatrick resigned due to harassment allegations.

GACC AwardsThe Greater Arnprior Chamber of Commerce gave out some awards recently. The President’s Award went to the Prior Sports Bar & Restaurant while Jackie Stephens took home the Young Entrepreneur Award. The In-novation Award went to Under MyRoof and the Business of the Year Award went to Dentistry @ Arnprior. Valley Home Services earned the Skilled Trade Busi-ness Award and The Vintage Cafe took home the New Busi-ness Award. Township of McNab Braeside gave out three awards. The Mayor’s Award went to Dwayne Philips while the Agri-culture Appreciation Award went to Rosien Farm and the Business Appreciation Award was given

to Gilks Signs &Trophies. The Town of Arnprior’s Volunteer of the Year Award went to Jeanette Grant.

GEMTEC Moves Into Larger Building

GEMTEC Consulting Engineers and Scientists has moved into a larger location in Petawawa. Located in the Industrial Park, at 142 Industrial Avenue, the busi-ness offers a materials testing laboratory. They moved to Pet-awawa in 2017 into a temporary location. GEMTEC has a long history in the Ottawa Valley, having provided geotechnical, environmental and construction support services since 1994 for such clients as the Department of National Defence, Defence Construction Canada, Cana-dian Nuclear Laboratories, the County of Renfrew, the City of Pembroke, and the Town(ships) of Renfrew, Petawawa, Deep River, and Madawaska Valley, as well as numerous engineering firms, private homeowners, and contractors. Our Petawawa loca-

tion now offers time sensitive field inspection and materials testing needs. In addition to field compaction testing and sampling services, the Petawawa labora-tory provides provide Quality Control and Assurance (QC/QA) testing of aggregates, soils, and concrete.

My Putt PuttMy Putt Putt is a new business in Arnprior. It is located at 100 Madawaska Boulevard, near Val-ley Roots. The business offers an arcade and mini putt.

The Brick MovesThe Brick in Pembroke has moved to a larger location, but is still in the West End Mall. Own-ers Matt and Patti Bailey held an official re-opening of their loca-tion in the Mall. This time they are accessible directly from the former Zeller’s entrance, beside TSC.

Post Office SellsThe Town of Renfrew has sold their post office for $100,000. The building was appraised at more than $600,000. The pur-

chaser, Rob Thompson Hotels Ltd., is planning to make a hotel out of the property. The business properties currently in Brockville and Kemptville.

Roseburg Completes Purchase of Pembroke MDF

On April 9, Roseburg Forest Products announced that it has completed the purchase from Pembroke MDF’s medium den-sity fiberboard plant and molding production facilities. The two companies reached an agreement in principle in March 2018, de-pendent upon final due diligence and Board of Director approval. “This acquisition is a strategic step toward expanding our North American footprint and increas-ing our presence in the MDF market,” Roseburg President and CEO Grady Mulbery said. “The Pembroke plant and its employ-ees are an excellent addition to our enterprise. We look forward to getting to know the employees and the Laurentian Valley com-munity.”

Continued on Page 6

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April 17, 2018 Ottawa Valley Business Page 6

Business News Around The ValleyContinued from Page 5

Bonnechere Valley Earns OTF Dollars

The Township of Bonnechere Valley had earned $45,900 in funds from the Ontario Trillium

Foundation. The money will go to replace the brine piping and chiller at the Eganville Curling Club.

GT Moves in RenfrewGiant Tiger in Renfrew is mov-ing locations. Currently the store

is located on Raglan Street. They will be moving to 648 O’Brien Street. The officially opening will be April 28. The location is a formers Staples building. The business is owned by Sandy Brown.

Election ‘18Update From The

Province of Ontario The province of Ontario released new rules for the 2018 election. The following informa-tion is from their press release. The 2018 Candidates’ Guide for Ontario Municipal and School Board Elections outlines rules for candidates as described in the Municipal Elections Act and other legislation and regula-tions. It is available at: www.ontario.ca/municipalelections. Both voters and prospective candidates should be aware of new rules. 1) The campaign period has been shortened by 120 days. Candidates can file their nomi-nation between May 1 and July 27 instead of January 1 to the second Friday in September. 2) Candidates must open a bank account before incurring any expenses or accepting any contributions of money, includ-ing a contribution from them-selves or their spouse. 3) The limit for campaign contributions to a candidate is now $1,200, increased from $750. Corporations and trade unions are not permitted to make contributions to candidates. 4) There is now a limit for contributions that a candidate for municipal council and their spouse can make to the candi-date’s own campaign. The campaign period begins on the day a candidate files their nomination. Candidates may accept contributions or incur campaign expenses during their campaign period only. Candi-dates are required to return any contributions that were made or accepted in contravention of the act. Penalties may apply if can-didates do not comply with the rules, such as forfeiting office. Know the rules before you run by reviewing the Candidates’ Guide. For more information on becoming a candidate in the 2018 municipal and school board elections, contact your municipal clerk.

According to Elections On-tario, Renfrew Nipissing Pem-broke has no candidates in the upcoming provincial election. No candidate is listed there until their candidate papers have been submitted. However, according to Wikipedia, we have five. They are: John Yakabuski (Conserva-tive), Jackie Agnew (Liberal), Stefan Klietsch (Green), James Di Fiore (NOTA – None Of The Above) and Jesse Wood (Liber-tarian). No candidate is listed for

the NDP. The election is June 7. The 2018 election will be the 42nd general election in On-tario. There are 124 seats up for grabs (17 more than there were in the last election), with 63 seats needed to earn a majority government. In the 2014 election, the Liberals had 58 seats, but today, they have 55. The Progressive Conservatives elected 28 and today have 27. The NDP also lost three seats, going from 24

when elected to 18 today. The Trillium party gained a seat, having elected 0 in 2014 but having one candidate today. And two candidates are independents, with 0 independents elected in 2014. Four seats are vacant. There are several incumbents (currently elected) who are not seeking re-election. The Liber-als have 9 and the Conservatives have 1. There are 2 New Demo-crats not running again, along with 2 independents.

Who’s Running In The Election

Did the recent revelations that Facebook gave personal infor-mation to data companies impact how people feel about social media? Apparently it did. 39 per cent of Canadians have changed their social media behaviour over data concerns, and it’s consistent across the age groups. 85 per cent of Canadians are very worried about the privacy and the security of their personal

information. 91 per cent of Baby Boomers have these concerns, followed by 81 per cent each for Generation X and Millennials. In addition, 85 per cent of all users think internet advertising is annoying and 67 per cent feel it is an invasion of privacy. When it comes to the degree of trust that Canadians have in social media and other inter-net companies to protect the

personal information 89 per cent still trust their bank. Google comes in at 63 percent and Ama-zon at 69 per cent. Provincial and federal governments come in at 59 percent and 60 per cent respectively, but the social media giants are on the opposite end. Only 33 per cent of people trust Facebook, and only 28 per cent trust Twitter.

Who Canadians Trust Online

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April 17, 2018 Ottawa Valley Business Page 7

It’s A Fact

20,223Total CBSA seizures in the first three quarters of the

2017-18 year341,663

Grams of marijuana seized2,605,542

Grams of Cocaineand Crack seized

236,736Grams of Hash seized

138,335Grams of Heroin seized

11,497Grams of Fentanyl seized

291,357Grams of Opium seized

11,796,020Grams of other narcotics, drugs and chemicals seized

$152.5 BillionTotal revenue of the

2018-19 budget580

Firearms seized 6,690

Prohibited weapons seized238

Child pornography seized$24,622,432Currency seized$2,511,542

Suspected proceeds of crime seized

14,229Litres of alcohol seized

339,905Cartons of tobacco seized

4,287Jewellery seized100 Million

Travelers processed into Canada

Souce: Canadian Border Services Agency

Canadian Border Seizures

A March 21 CBC article noted that “neighbours” to the nuclear reactor at Canadian Nuclear Lab-oratories (CNL) were “alarmed” at what was being discharged into the Ottawa River. The article quotes a report from Wilf Ruland, most popularly the man behind the Walkerton inquiry. Ruland said that “The regula-tory guidelines for surface water quality were vastly exceeded in the contaminated water being dumped untreated into the Ot-tawa River from the NPD facility in 2015.” Meredith Brown, who works with Ottawa Riverkeeper, told CBC that “radioactive tritium has been dumped into and di-luted by the river, but cannot be filtered out or treated like other

toxins.” However, she did agree that CNL makes sure “to meet their regulatory obligations.” In response, CNL noted that the contaminants they release are not only within the guidelines of the Canadian Nuclear Safety Commission, but in the case of tritium, they are well below. CNL issued a statement on their website, reiterating much of what they said to CBC. They also noted that they are trans-parent in their releases, and in January 2018, they hosted the Algonquins of Anishinabeg Nation Tribal Council and their technical consultant to the NPD site to share information on the hydrogeology of the site. The Anishinabeg Nation Tribal Council was the organization

that hired Wulf Ruland to refute CNL’s statements. For their comments, the Cana-dian Nuclear Safety Commission (CNSC) says Ruland’s report has been submitted as part of the public environmental assessment process, but that it is not in line with their findings. CNSC say that it has monitored the Ot-tawa River and shows “very low levels of tritium and heavy met-als, indicating that the Ottawa River has not been impacted by CNL facilities.” As the coun-try’s nuclear regulator, CNSC will continue to monitor CNL to ensure their regulatory require-ments are met. CNL has until April 19, 2018 to respond to all government, In-digenous and public comments.

CNL, CNSC Respond To CBCFirst Nation expert findings not what CNSC notes

On April 11, MPP John Yaka-buski reintroduced his Private Member’s Bill that will help keep victims of a violent crime safer by compelling inmates to sign their certificate of parole before they are released back into our communities. As with the first two versions of this legislation, the Ministry of Cor-rectional Services Amendment Act (Parole), 2018 would also require electronic monitoring for offenders who are convicted of sexual or domestic assault. As residents of Renfrew Coun-ty know, the Ministry of Cor-rectional Services Act currently allows for inmates to be granted parole even when they refused to sign their certificate of parole. The triple homicides which took place in the riding in the fall of 2015 was just such a scenario. Earlier versions of this Bill received cross-party support, but unfortunately they died on the order paper when the House was unnecessarily prorogued by Premier Wynne. “From the beginning I have encouraged the government to take the measures in this Bill and make it part of

a more comprehensive law and order package,” says Yakabuski. “However years have gone by since Basil Borutski’s rampage ended the lives of Anastasia Kuzyk, Nathalie Warmerdam, and Carol Culleton and I felt compelled to put forward these common sense changes again.” Yakabuski noted that he often hears from residents who want

greater accountability placed on parolees and that the govern-ment needs to respond to this desire. He concluded by stating that keeping victims of violence and sexual assault safe is an is-sue above politics and therefore should be front and centre on the government’s agenda - years shouldn’t go by with nothing being done.

Yakabuski Tries Again For Crime BillProvince has said “no” to parole certificates signed

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April 17, 2018 Ottawa Valley Business Page 8

Tender Results Around The RegionHighway 60 Downtown Recon-struction. Town of Renfrew.Bonnechere Ex. - $9,312,177.86T. Cavanagh - $9,483,950.58RGT Clouthier- $11,178,761.06Awarded to Bonnechere Exca-vating.

Barryvale Road Resurfacing. Greater Madawaska.Hot Mix AsphaltThomas Cavanagh - $383,621.21Greenwood - $396,358.80Coco Paving Inc. - $437,821.89Karson Asphalt - $474,091.50Smiths Const. - $526,740.91Double Float Surface TreatmentGreenwood - $231,160.03T. Cavanagh Ltd - $263,237.57Coco Paving Inc - $268,759.20Smiths Const. - $293,503.49Awarded to Thomas Cava-nagh Construction for Hot Mix Asphalt in the amount of $383,621.21.

Caretaking at St. Joseph’s School in Calabogie. Renfrew County Catholic DSB.Clean Confidence - $70,440.00Bridge Street - $116,200.00G.C. Janitorial - $71,096.00Awarded to G.C. Janitorial

#2018-PW-001 Reconstruction of the Otty Lake Side Road. Township of Tay Valley.Crain’s Const. - $1,798,418.73T. Cavanaugh - $2,052,794.00Arnott Brothers - $2,064,601.53Awarded to Crain’s.

Winter Sand. Contract PW2018-01. Lanark High-lands.MiddlevilleCrains - $66,000.00Cavanagh - $65,800.00McDonalds CornersCrains - $27,800.00Cavanagh - $32,100.00Joes LakeCrains - $11,220.00Cavanagh - $11,460.00TatlockCrains - $11,220.00Cavanagh - $11,460.00Awarded: McDonald’s Corners, Joe’s Lake / Tatlock portions of the contract to Crain’s Con-struction and the Middleville to Cavanagh Construction.

PWC-2018-01 – County Road 1 (River Road) Rehabilitation. County of Renfrew.R.G.T. Clouthier - $374,954.00B.R. Fulton - $445,137.50Greenwood - $453,340.00T. Cavanagh - $464,105.80H&H Const. - $533,075.75Smiths Const. - $575,500.00Eastway Contr. - $594,877.50

Track and Field Maintenance. Renfrew County DSB.Dol Turf RestorationMountainview Turf FarmAwarded to Dol Turf Restoration in the amount of $185,310.00

RFT#201801 Roofing. Ren-frew County Catholic District School Board.Bishop Smith Atlas - Apex - $282,314.68Blanchfield - $226,700.60Covertite - $296,964.00Fitzgerald Roofing - $256,510.00Irvcon - $246,093.66French Brothers - $198,282.83Awarded to French Brothers of Belleville.George VanierAtlas - Apex - $435,522.34Blanchfield - $365,617.15Amherst - $359,698.21Covertite - $367,024.00Fitzgerald Roofing - $299,111.00Irvcon - $358,704.94French Brothers - $318,801.85Awarded to Fitzgerald Roofing of Pembroke.St. Joseph’s CalabogieAtlas - Apex - $117,773.12Blanchfield - $240,085.45Covertite - $315,835.00Fitzgerald Roofing - $252,555.00Irvcon - $250,541.34French Brothers - $318,801.85Awarded to Blanchfield Roofing of North Bay.St. Mary’s OLGC (Torch)Blanchfield - $102,790.45Amherst - $104,557.77Covertite - $114,921.00Irvcon - $93,654.40French Brothers - $87,010.00Awarded to French Brothers Roofing of Belleville.

Tractor and Boom Flail Cut-ting Head. Lanark County.All bids were over-budget and the RFP has been cancelled.PWC-2018-16 – County Road

512 (Foymount Road) Hot Mix Paving. County of Renfrew.Greenwood - $528,640.00H&H Const. - $545,741.20Smiths Const. - $610,800.00Aecon Const. - $672,999.00

PWC-2018-07 – County Road 67 (Simpson Pit Road) Reha-bilitation. County of Renfrew.Greenwood - $375,235.00H&H Const. - $405,329.96R.G.T. Clouthier - $445,050.00Walsh Contracting - $458,167.40Smiths Const. - $520,377.20

PWO-2018-07 – Reroofing and Rehabilitation of the East Dome, Cobden Patrol Yard. County of Renfrew.Van Pelt - $55,400.00R.G.T. Clouthier - $66,897.50Wren Construction - $67,000.00Storage Systems - $71,075.00

Accessible Van. Renfrew.Creative Carriage - $53,567.60Eureka (2017) - $51,919.00Eureka (2018) - $53,419.00Overland Custom - $50,080.00Recommended award to Overland Coach.

Tire Changer and Wheel Bal-ancer. Town of Renfrew.Benson Auto Parts - $7,394.00NAPA Auto Parts - $5,320.00Snap-On Tools - $10,465.00Recommended award to NAPA.

Contract #PW-T-29-2018-18-E0. Design-Build Services for 2 Ottawa Valley Rec-reational Trail Bridges in Almonte. Lanark County.Three proposals were received. Highest Scoring proposal was DW Building Restoration Servic-es. Recommended award to DW Building Restoration Services, in the amount of $352,310.00.

MV 2018-01 Old Barry’s Bay Road Rehabilitation. Mada-waska Valley.Greenwood - $1,387,061.55RGT Clouthier - $1,455,683.25Walsh Cont. - $1,466,096.54Smiths Const. - $1,523,577.90H&H Constr. - $1,565,878.22Bonnechere Ex. $1,612,536.65Recommended award to Green-wood Paving.

News 10 For this issue, we are focusing on the Humboldt Broncos news. It has impacted the whole of Canada and the hockey world in general. Answers on page 10.

1) As of April 15, what was the latest tally on the Humboldt Bronco’s Go Fund Me page?

2) As of April 15, how many people contributed to that amount?

3) How many passengers were on the bus involved in the ac-cident?

4) The Broncos are the most successful team in Saskatchewan Junior Hockey League history. How many times have they won the league championship? How many times have they won the RBC Cup, Canada’s Junior A Championship?

5) How many NHL players have come from the Humboldt Broncos?

6) What team were the Broncos traveling to play for Game 5 of their semi-final series?

7) What is the name of the arena that is home to the Humboldt Broncos in Saskatchewan?

8) What is the population of the City of Humboldt, Saskatch-ewan?

9) What year did the Humboldt Broncos establish?

10) What date did the accident happen?

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Current Tenders

April 17, 2018 Ottawa Valley Business Page 9

TENDERS

Self-Contained Breathing Apparatus

-----Beach House Renovations

-----Cobden WTP Diesel

Generator Replacement-----

Crushing Granular “A”-----

Screened Winter Sand-----

Cloth Accoutrements for Special Operations Forces Distinctive

Serice Uniforms-----

Inspection, Testing and Maintenance of HVAC Systems

-----Chain Link Fence

-----Reconstruction of Various Streets

-----One Heavy Duty Motor Grader

-----Granular “M” Material:

Tay Valley-----

Roadside Mowing-----

Calcium Chloride Supply, Delivery and Application

-----Inspection of Various Fire

Prevention Systems-----

Signs, Traffic Control Equipment & Reflective Sheeting

-----Rehabilitation of County Structure B110 (Captain Christopher Bell Bridge)

-----Collectable Waste

-----

Site Improvements: Renfrew County District School Board

Various Locations-----

Ballistic Assemblies-----

Paint Booth-----

Photocopiers Lease-----

Re-Shingle Sand Dome-----

Supply & Install Two (2) Lochnivar High Efficiency

Condensing Boilers-----

Sewer, Watermain and Culvert Rehabilitation

-----Replacement of Shingles

-----Pumper Fire Apparatus

and Attachments

REQUEST FOR INFORMATION

Pharmaceutical Grade Walk-In Refrigerator

-----Pre-Qualification of General Contractors

REQUEST FOR PROPOSAL

IPD Design and Construction Services

-----Conceptual Design Plan for

Catwalk Pond-----

Calcium Flake-----

Engineering Services for Reha-bilitation or Replacement

of County Structures-----

Lighting Electrical Contractor-----

Advanced Nuclear Material Research Centre

-----Accessible Walkway/Washroom

-----Canteen Operating Services

EXPRESSION OF INTEREST

Advance Procurement Notice-----

Site Utitilies Revitalization CNL

REQUEST FOR QUOTATIONS

Lawn Care, Grounds Mainte-nance and Snow Removal

-----Catering Services

-----Grinding

-----Various Services

-----Equipment & Aggregate

FOR SALE

Sale of Land - Laurentian Valley-----

Land For Sale-----

Sale of 2004 International Tandem Plow Truck

Tenders and results are posted online at: www.ovbusiness.com

Tender Results

ContinuedContract #PW-C-06-2018-18-E0 Placement of Asphalt in Depth Sealing on County Roads 1 and 14. Lanark County. Only one tender was received. Recommended award to Superior Road Products in the amount of $138,780.00.

Contract #PW-T-45-2018-18-EO Granular M Quarry Source Train Surface.Schedule ACrains’ Const. - $302,100.00Thomas Cavanagh - $328,380.00Smiths Const. - $407,120.00G. Tackaberry - $367,088.00Recommended award to Crain’s Construction.Schedule BCrains’ Const. - $155,150.00Thomas Cavanagh - $159,035.00Smiths Const. - $180,315.00G. Tackaberry - $230,920.00Recommended award to Crain’s Constructio.Schedule CCrains’ Const. - $122,950.00Thomas Cavanagh - $132,880.00Smiths Const. - $161,830.00G. Tackaberry - $171,820.00Recommended award to Crain’s Construction.Schedule DCrains’ Const. - $156,040.00Thomas Cavanagh - $142,680.00Smiths Const. - $201,540.00G. Tackaberry - $189,920.00Recommended award to Thomas Cavanagh.

Townline and Mackay Lift Sta-tion Upgrades. Pembroke. Harrington - $1,828,000.00Plan Group Inc. - $1,937,000.00Stephenson - $2,246,000.00Awarded to Harrington.

PWO-2018-09 – Asphalt Scratch Coat Paving and Shoulder Gravelling. County of Renfrew.H&H Const. - $580,074.00Greenwood - $592,258.00T.Cavanagh - $695,202.98Smiths Const. $708,698.00

-----Active tenders and results at:

www.ovbusiness.com

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April 17, 2018 Ottawa Valley Business Page 10

By: Jennifer [email protected] Do you ever go to a certain restaurant and order the same meal every time you go? Many of us do that because part of our experience at that restaurant is enjoying a meal that we have consistently enjoyed in the past. We rely on the restaurant to provide us with a consistently great meal. Now, have you ever ordered your favourite meal only to have it not be the same as you remembered it to be in the past? It’s a bit disappointing, isn’t it? It changes how you feel about the restaurant and impacts on your experience. Restaurants are under the most pressure to provide consistent meals because their entire ex-perience is built around patrons enjoying their food. Those of us not in the restaurant business can learn a lesson from our restaura-teur colleagues. Being consistent in how you present your business is one of the greatest challenges that a business faces in marketing,

and yet, it’s the thing that gives a customer the most comfort in dealing with your organization. Marketing creates an impression for a customer, and being con-sistent will grow your business more quickly than being incon-sistent. When you change things up too often, customers can’t get comfortable with who you are. The more comfortable a cus-tomer can become towards your business, the more easily you can attract them because they will know what to expect. Think about how important consistency is in our lives. We develop consistent routines at work to get things done most effectively. A manufacturer sets an assembly line to produce the most consistent results, and thus, the most product in the time allotted. We have a consistent routine in the morning to even get ready for work. Our life, as exciting as it might be, does well with routines.

How To Build Consistency Consistency in marketing starts with knowing the niche you want to convey. Are you a shoe store that provides quality footwear or one that is known for styles of $24.95 or less. Both have differ-ent customer bases which require different ways of attracting the customer. This doesn’t mean that quality shoe stores can’t have

sales, but their niche has to be that they’re quality first, sale second. The same holds true in the service industry. If you offer a service that promises that you deal with the customer one-on-one, that promise would not be conveyed by marketing with impersonal messaging. You can’t promise personal service in a letter or email that addresses your customer as “Dear Valued Customer.” But, if your service is high on volume and low on contact, then a customer would be comfortable with the imper-sonal marketing because they’re not looking to build a relation-ship with you – they just want the service completed. Again, two different types of customer groups, requiring two different ways of marketing to them. Whatever kind of business you choose to be, and whatever customer group you want to tar-get, be consistent with how you tell people. Consistency builds comfort and comfort builds customers. Being inconsistent only builds customers for the competition.

Jennifer is the owner of Forward Think-ing Marketing Agency. Her column appears every issue.

Make Your Customers ComfortableBeing consistent is the key to your bottom line

AnswersAnswers to the News 10 Quiz:

1) $11,589,6162) 129,6973) 294) League championship: 10 times and RBC Cup 2 times5) 6: Curt Giles, Bill McDou-gall, Sheldon Brookbank, Terry Ruskowski, Neil Hawryliw and Grant Jennings6) Nipawin Hawks7) Elgar Peterson Arena8) 5,8699) 197010) April 6

OTTAWA VALLEY BUSINESS

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June 5, 2018Deadline: May, 30 2018

101 THINGS TO DO IN THE VALLEY

July-August IssuePublishing: June14, 2018Deadline: June12, 2018

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Publishing: August 16, 2018 Deadline: August 14, 2018

HEALTH MATTERS

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