a tiaa-cref retirement plan presentation to baptist health ... · the client institutions we serve...

MARCH 31, 2011

A TIAA-CREF RETIREMENT PLAN PRESENTATION TO:

FOR INSTITUTIONAL INVESTOR USE ONLY. NOT FOR USE WITH OR DISTRIBUTION TO THE PUBLIC.

FOR INSTITUTIONAL INVESTOR USE ONLY. NOT FOR USE WITH OR DISTRIBUTION TO THE PUBLIC. 1

INTRODUCTIONS

PETE D’ANGIO, Director Institutional Development & Sales

JOEY NORDMARK, Managing Consultant Individual & Institutional Client Services

DOUG CALNEK, Managing Director Shared Services/Implementation

CARISSA ROMAN, Senior Marketing Manager Marketing

MICHAEL MULKEEN, Director Field Consulting Group


TODAY’S DISCUSSION

I. Organizational Overviewa. Baptist Health Care Key Goals and Objectivesb. Mission and Visionc. Strength and Experienced. 403(b) Market Sharee. Recognition

II. Baptist Health Care Service Modela. Dedicated Service Teamsb. Plan Reviewc. Outsourced Plan Administrationd. Administrator Website

III. An Engaging and Effective Employee Experiencea. Discussion of Employee Education Strategyb. Employee Education Needs, Mediums and Toolsc. Participant Adviced. On-site Education Strategy

IV. Implementation and Conversion

V. Investments / Pricing

VI. The TIAA-CREF Difference

FOR INSTITUTIONAL INVESTOR USE ONLY. NOT FOR USE WITH OR DISTRIBUTION TO THE PUBLIC. 3FOR INSTITUTIONAL INVESTOR USE ONLY. NOT FOR USE WITH OR DISTRIBUTION TO THE PUBLIC.Source: ebaptisthealthcare.org

BAPTIST HEALTH CARE AND TIAA-CREF


CONFIRMING BAPTIST HEALTH CARE’S KEY GOALS AND CONSIDERATIONS

An Organization that Shares your Values

A Coordinated Employee Communication Process

Proactive Consultative Plan Guidance

A True Business Partner

Enhanced Web Site

Effective Transition / Implementation

Open Investment Architecture

Enhanced Pricing


BAPTIST HEALTH CARE AND TIAA-CREF ALIGNED IN MISSION AND VALUES

To serve those who serve others; … to aid and strengthen the client institutions we serve while seeking to provide retirement security to their employees on the best

terms practicable. … founded on our long-held commitment to the highest standards of

excellence, integrity and respect — from careful stewardship of managed assets to

an unwavering focus on corporate governance and social responsibility.

Mission

To provide superior service based

on Christian values to improve the quality of life for people and communities served.

BAPTIST HEALTH CARE

TIAA-CREF

Values

Integrity, Vision, Innovation,

Superior Service, Stewardship, Teamwork


LONG-TERM EXPERIENCE AND FINANCIAL STRENGTH TIAA-CREF IS THE PROVIDER YOU CAN TRUST

* TIAA, the insurance company affiliate that backs TIAA Traditional and our other guaranteed products, has received the highest ratings for its stability, claims-paying ability and overall financial strength. These ratings do not apply to variable annuities, mutual funds or any other product or service not fully backed by TIAA's claims-paying ability. Ratings may be affirmed or adjusted at any time. There is no guarantee that current ratings will be maintained.

Highest Ratings Available (TIAA)*

A.M. Best Company A++ (2/11)

Fitch AAA (4/10)

Moody’s Investors Service Aaa (7/10)

Standard & Poor’s AAA (8/10)

Financial StrengthFinancial StrengthLong-Term ExperienceLong-Term Experience

Experience by the Numbers

90+ years serving not-for-profits

$453 billion in assets (12/31/10)

15,000 institutional clients

24,000 retirement plans

4 million participants


MARKET SEGMENT

TIAA-CREF RANKING**

Higher Education 1

K-12 1

Hospital & Healthcare 2

Other 1

$8

$12,323

$16,049

$10,900

$16,323

$25,463

$40,381

$20,414

$70,832

$242,194

$0 $50,000 $100,000 $150,000 $200,000 $250,000 $300,000

Prudential

MetLife

Great West

Diversified

Vanguard

Lincoln Financial

ING

VALIC

Fidelity

TIAA-CREF

Millions

TIAA-CREF IS THE NOT-FOR-PROFIT MARKET LEADER

Top 10 403(b) Plan Providers*

* Source: PLANSPONSOR’s 2010 Recordkeeping Survey, based on 2009 recordkeeping assets; http://plansponsor.com/2010_Recordkeeping_Survey.aspx

** Source: LIMRA, Not-for-Profit Market Survey, fourth-quarter 2010 results. Based on a survey of 30 companies. TIAA-CREF assets under management by market segment estimated; segment breakdown based on 20 companies representing 97% of the total reported full service assets. Market share ranking does not reflect current investment performance. Average assets per participant based on full-service business.

K-12 1

Hospital & Healthcare 2

NOT-FOR-PROFIT MARKET SEGMENT

TIAA-CREF RANKING**

Higher Education 1

TIAA-CREF leads not only in assets under management, but in participant retirement account balances as well**

http://plansponsor.com/2010_Recordkeeping_Survey.aspx


BAPTIST HEALTH CARE RECOGNIZED FOR EXCELLENCE

Awarded to Baptist Hospital Inc. in 2003

Established by Congress in 1987 to raise awareness about the importance of quality and performance excellence

Highest honor given to American businesses


TIAA-CREF RECOGNIZED FOR EXCELLENCE

Gold: Education Programs for Advice communications

ASPPA (American Society of Pension Professionals & Actuaries) Recordkeeper Certificate awarded to firms that successfully satisfy audit criteria and meet best practices

“Diversity is part of our company history. More importantly, it is integral to our future.”

– Roger W. Ferguson, Jr., President and CEO

One of “America's 50 Best Companies for Minorities,” Fortune Magazine (annually, 2000-2005)


BAPTIST HEALTH CARE SERVICE MODEL


TIAA-CREF HEALTHCARE MARKET

TIAA-CREF

Dedicated hospital segment team

120 hospital clients nationwide

Manages $17.5 billion in hospital assets

More than 108,000 active participants


THE TIAA-CREF MANAGING CONSULTANT COORDINATING SOLUTIONS ALIGNED WITH YOUR OBJECTIVES

Baptist Health Care

Administration

PlanDesign

AdministratorTraining

RegulatoryUpdates

IndustryInformation

Service Coordination


MarketingDirector

BRAD THOMAS

INTEGRATED SERVICE DELIVERY. INDUSTRY DISTINCTIVE VALUE.

Managing ConsultantJOEY NORDMARK

InstitutionalLiaison

TAMI LOPEZ

IndividualConsultant Director

MIKE MULKEEN

Wealth Management

AdvisorROGER JUDY

Plan Implementation

ManagerDOUG CALNEK

ADMINISTRATION COMMUNICATION & EDUCATION IMPLEMENTATION

Communication & Education ManagerCARISSA ROMAN

FOR INSTITUTIONAL INVESTOR USE ONLY. NOT FOR USE WITH OR DISTRIBUTION TO THE PUBLIC. 14FOR INSTITUTIONAL INVESTOR USE ONLY. NOT FOR USE WITH OR DISTRIBUTION TO THE PUBLIC. 14

BAPTIST HEALTH CARE CURRENT PLANS

BHC 403(b)

BHC 401(k)

BHV 401(k)

BHV 401(k) SC

MPA 401(k)

457(b)

Lakeview 403(b)

GCI 403(b) NQ


BAPTIST HEALTH CARE AND TIAA-CREF PROGRESS THROUGH PROACTIVE PLANNING

We will partner with Baptist Health Care toensure plan progression and evolution

Conduct needs assessment

Establish annual plan goals

Create a measure for each identified goal

Develop and execute business and communication plans

Monitor through annual progress meeting

ASSESSMEASURE

DESIGNIMPLEMENT


BAPTIST HEALTH CARE SAMPLE MANAGING CONSULTANT ACTION PLAN FOR 2011

1st QuarterJanuary February March

Annual Plan Review MeetingTIAA-CREF Quarterly Investment Review (4th Qtr 2010)TIAA-CREF Issues Form 1099-Rs for 2010 Distributions

2011 Goals and Metrics (Sign-Off)Annual 402(g) Notices for 2010 (Prior Year)TIAA-CREF Files Form 1099-Rs for 2010 Distributions with IRS

Plan Document and Summary Plan Description (SPD) for 403(b) Supplemental Plan Finalized

2nd QuarterApril May June

TIAA-CREF Quarterly Investment Review (1st Qtr 2011)Deadline for Refunds of 2010 Excess Contributions2010 Plan Financial Reporting Package IssuedPlan Audit Support2011 Goals and Metrics Review

TIAA-CREF SAS 70 IssuedPlan Audit Support

Plan Audit Support

3rd QuarterJuly August September

TIAA-CREF Quarterly Investment Review (2nd Qtr 2011)Form 5500s Filed or Extensions FiledSummary of Material Modification (SMM) for Prior Plan Year (If Applicable)2011 Goals and Metrics Review

Non-Discrimination Data FinalizedAnnual Required Minimum Distribution Notices

4th QuarterOctober November December

TIAA-CREF Quarterly Investment Review (3rd Qtr 2011)Form 5500s Filed (If Extensions Applicable)2011 Goals and Metrics Review

Annual QDIA and Auto Enroll Notices

FOR INSTITUTIONAL INVESTOR USE ONLY. NOT FOR USE WITH OR DISTRIBUTION TO THE PUBLIC. 17FOR INSTITUTIONAL INVESTOR USE ONLY. NOT FOR USE WITH OR DISTRIBUTION TO THE PUBLIC.

STRATEGIC PLAN ANALYSIS IDENTIFYING OPPORTUNITIES TO DELIVER THE BEST OUTCOMES

In-depth knowledge of trends in planparticipation is key to delivering programsthat influence desired savings and investing behaviors

Plan Review– Participation rates– Contribution rates– Assets accumulated– Investments and asset classes held

Gap Analyses

Satisfaction Surveys

Seminar Attendance

Focus Groups

Client Feedback


• Investment Policy & Menu Construction• Plan financial reporting package, Signature-Ready 5500• Program monitoring, consultative services

• Default & online enrollment, automated salary reduction• Loan and hardship withdrawal compliance• Vesting services, termination processing

• Highly targeted campaigns• Objective Advice and Planning Services• Auto Enroll and Roth 403(b)

SOLUTIONS TO EASE YOUR WORKLOAD

REDUCED RISK

Meet fiduciary obligations and ensure regulatory compliance

INCREASED EFFICIENCIES

Simplify administration and reduce plan costs

INCREASED EMPLOYEE ENGAGEMENT

Promote retirement readiness

Our Administrative SolutionsYour Administrative Needs


TIAA-CREF SECURE PLAN ADMINISTRATOR WEBSITE EFFICIENT, CENTRALIZED PLAN MANAGEMENT

Convenient, Online Access to Data and Plan Administration Services

Employee account and plan participation data

Contribution data and fund remittances

Individual and group employee enrollment

Salary deferral agreements

Plan and compliance reports

Wide variety of report templates

Report run scheduling preferences & alerts

Publications, forms, resources and help

Auditors get direct access

Plan Sponsor Dashboard for Access to Real-Time Plan Data


AN ENGAGING AND EFFECTIVE EMPLOYEE EXPERIENCE


YOUR DEDICATED INDIVIDUAL CONSULTANT COMBINING PERSONALIZED ADVICE WITH TARGETED EDUCATION

Baptist Health Care Employees

Life- and Career-StageEducation

Step-by-StepEnrollment Assistance

Personalized Objective Advice & Recommendations

Customized Strategiesfor Complex Needs

Retirement Income andDistribution Options

Product Information

GroupGroup

One-On-OneOne-On-One

TelephoneTelephone


OPTION A: TIAA-CREF ADVICE AND PLANNING SERVICES DESIGNED TO ADDRESS THE UNIQUE NEEDS OF EVERY EMPLOYEE

CUSTOMIZED FINANCIAL

SOLUTIONS *

Holistic Financial PlanningAnnual Retirement and Investment ReviewsManaged AccountsDiscretionary ManagementFiduciary Services

PERSONALIZED ADVICE

& COUNSELING

Objective Advice & Planning ServicePersonalized Action Plan

– Plan-Specific Fund Selection

GUIDANCE & EDUCATION

Asset AllocationSavings RateDistribution OptionsRetirement Age

* These services may not be available to all employees.

Counseling sessions targeted to career and life stages help employees answer three primary questions:

“ Am I saving enough for retirement? ”

“ How should I allocate and invest to reach my goals? ”

“ When can I retire?”


YOUR TIAA-CREF INDIVIDUAL CONSULTANTS PERSONALIZED SERVICE FROM EXPERIENCED PROFESSIONALS

EXPERIENCE DISTINCTIVE VALUE ACCOUNTABILITY

FINRA registered / Insurance licensed

Financial, investment and retirement income training

Thorough understanding of your retirement plans

Results from Individual Counseling Session Surveys conducted for 2010 show:

81% stated the experience was “better” or “much better” than with other financial services representatives

98% of our participants said that the Individual Consultant put their interests first

Held to balanced scorecard− People− Operations− Customer satisfaction− Asset growth

Service quality monitoring program

The above quotes may not be representative of the experiences of other TIAA-CREF participants and are not indicative of future performance or success. They stem strictly from the participants' experiences with broker-dealer related services and not from any investment advisory services offered by a TIAA-CREF affiliate.


PERSONALIZED SERVICE FOR YOUR EMPLOYEES

LOCATION # OF EMPLOYEES # OF SERVICE DAYS/ IMPLEMENTATION

# OF SERVICE DAYS/ ONGOING

Andrews Institute 125 2 5

Atmore Community Hospital 125 2 5

Baptist Hospital 3,300 30 52

Baptist Leadership Institute 15 1 1

Baptist Manor 75 1 3

Baptist Medical Park – Navarre 25 1 2

Baptist Medical Park – Nine Mile 100 2 4

Gulf Breeze Hospital 500 4 11

Jay Hospital 100 1 4

Lakeview Center 900 10 26


TIAA-CREF ADVICE AND PLANNING SERVICES PERSONALIZED ACTION REPORT WITH RECOMMENDATIONS

RECOMMENDED SAVINGS RATE RECOMMENDED ASSET ALLOCATION

RECOMMENDED FUND SELECTION

DESIRED RETIREMENT INCOME


TIAA-CREF AND FINANCIAL SOUNDINGS TWO OPTIONS FOR OBJECTIVE ADVICE SERVICES

Personalized planning and objective fund recommendations through TIAA-CREF Individual Consultants

Independent advice methodology through Ibbotson Associates

TIAA-CREF FINANCIAL SOUNDINGS

All employees receive personalized reports with specific recommendations

– Retirement Plan Analysis– Annual Portfolio Review

Service coordinated with TIAA-CREF Individual Consultants

Option A Option B


TIAA-CREF WEALTH MANAGEMENT SERVICES FOR MORE COMPLEX NEEDS

TIAA-CREF Wealth Management clients have access to a personal advisory relationship to help address theirfinancial needs as they plan for – and live well in –retirement

Focused organization with a long term approach to stability

Dedicated team committed to working in participants’best long-term financial interest

Disciplined and defined financial planning and investment philosophy

Deep and thorough knowledge of your clients’ retirement plans

Wide array of investment products and services


TELEPHONE COUNSELING CENTER OVERVIEW

Overview

Locations in Charlotte, Denver and Dallas

Staff of 800 phone consultants capable of English and Spanish conversations

150 Counseling consultants (e-mail and written correspondence)

Extensive Consultant Qualifications

Minimum of Series 6 and Series 63 FINRA registrations

95% are college graduates

Four-month training program; ongoing training on new products, industry regulations, etc.

Consultative approach


BAPTIST HEALTH CARE BRANDED SITE

Providing a single access point where your employees can easily:

Understand their plan investment options

Access tools and education

Complete a salary reduction agreement and enroll

Log in to:

– View balances– Transact– Update information


COMMUNICATION AND EDUCATION WORKING TOGETHER TO BUILD YOUR CUSTOMIZED PLAN

MetricsSurveysFeedback

In personPhoneMail / e-mail

DemographicsBehaviorMarket environment

Target audiencesMessagesTiming


COMMUNICATIONS PLAN OVERVIEW

Transition / Implementation

Explain key elements of the transition and guide employees through the plan implementation stage

Ensure that all employees understand their investment options and the principles of asset allocation, and take appropriate action

Ongoing

Promote the overall value of the retirement plan and sound asset allocation

Motivate participants to increase contributions, if appropriate for their situation

Encourage new hires to participate in the plan

Monitor and measure the impact of the education and advice program


TIAA-CREF will continue to monitor the performance of your program and work with you on enhancements as necessary. The plan will be successful only with continual monitoring and adjustment.

TIAA-CREF will continue to monitor the performance of your program and work with you on enhancements as necessary. The plan will be successful only with continual monitoring and adjustment.

MEASUREMENT: DRIVING CONTINUAL IMPROVEMENT

Pre- and Post-Campaign Analysis

We analyze participation rates, asset allocation and deferral rates

Surveys

We survey Financial Education Seminar attendees to ensure that the seminars are providing actionable education, and to understand their motivation to attend

Plan Review

We discuss all metrics during a regular plan review and the marketing and education plan is adjusted based on the results


COMMUNICATION, EDUCATION AND ADVICE MAXIMUM ENGAGEMENT DURING THE TRANSITION AND ONGOING

Online Planning Tools, Calculators, Resources

Social Media and Downloads

Plan Change Communications

Individual Counseling and Group Education

Customized Campaigns, Statement Messaging

Enrollment Resources


IMPLEMENTATION/ CONVERSION


COMMITMENT TO INFRASTRUCTURE FOCUSED ON OPERATIONAL AND SERVICE EXCELLENCE

Transaction Processing13.1 million contribution transactions each monthGreater than 98% same-day transaction processing rateQuality program links operational performance and customer satisfaction

Service CapacityThree national counseling centers: Denver, Charlotte, DallasCall-handling and interactive voice recognition technologySingle-source participant statement and web management

Systems Stability and SecurityTwo state-of-the-art data centers; Level 9 classificationFully redundant infrastructure ensures business continuity and technical recovery capabilitiesFacilities fully staffed and monitored 24/7

Data as of June 2010


Plan and System Setup

End-to-End Testing

Post-Implementation Monitoring

DISCIPLINE AND EXPERIENCE ENSURING OPERATIONAL EFFECTIVENESS

Proven Implementation Process


Plan and System Setup

Post-Implementation Monitoring

BAPTIST HEALTH CARE MULTIPLE PLANS: IMPLEMENTATION CONSIDERATIONS

BHC403(b)

BHC401(k)

BHV401(k)

BHV401(k)(SC)

MPA401(k) 457(b)

Lakeview403(b)

GCI403(B) NQ

Plan Provisions

Payroll Remittance

Mapping Instructions


INTEGRATED IMPLEMENTATION TIMELINE OVERVIEW

Weeks

1 2 3 4 5 6 7 8 9 10 11 12

Kick-off Meeting & Strategy PlanningOn-site Administrator Training

Individual Counseling & Group EducationConversion & TestingBlackout & Launch

Announcements & InvitesPlan and System Setup


NEW ONLINE IMPLEMENTATION DASHBOARD COORDINATING ALL ACTIVITIES THROUGH A SHARED SITE

FOR INSTITUTIONAL INVESTOR USE ONLY. NOT FOR USE WITH OR DISTRIBUTION TO THE PUBLIC.Source: en.wikipedia.org/wiki/File:WillametteUEatonHall.jpg

Detailed project timeline

Statement of work

Setup and design documents

Forms and agreements

Remittance instructions

Sample employee communications

Educational materials

Baptist Health Care


INVESTMENTS AND PRICING


TIAA-CREF OPEN ARCHITECTURE INVESTMENT LINEUPS

EASYProven process to exchange/replace existing investment options

VALUE ADDEDAll mutual fund reimbursements used to offset plan expenses

FLEXIBLEOpen architecture and broad menu discretion

COMPREHENSIVENearly 15,000 mutual funds through NSCC network


FULLY OPEN ARCHITECTURE ACCESS TO MORE THAN 12,000 MUTUAL FUNDS


TIAA STABLE VALUE: A FIXED ANNUITY PROVIDING CAPITAL PRESERVATION AND INCOME

TIAA Stable Value is a guaranteed annuity contract issued by Teachers Insurance and Annuity Association (TIAA), New York, NY 10017. Contributions from different plans are pooled together and deposited in a non-unitized pooled separate account of TIAA. This guaranteed annuity contract is not considered to be an “investment” or “security” under federal securities laws. In addition, the contract provides a guaranteed minimum rate of interest of between 1% and 3% (before deductions for contract fees). Contract fees are described in the annuity contract and are collected on a daily basis. Payment obligations and the fulfillment of the guarantees provided for in the contract in the accumulation phase are supported by the assets held in the separate account. If the assets in the separate account are insufficient to meet these obligations, the shortfall is supported by the General Account of TIAA, and is therefore subject to TIAA’s claims-paying ability. Lifetime annuity payments are provided by TIAA, are subject to TIAA’s claims-paying ability, and are not supported by the assets in the separate account. Past interest rates are not indicative of future interest rates. This product is not a mutual fund, variable annuity or bank product. The obligations of TIAA are not insured by the FDIC or any other federal governmental agency. As provided for in the annuity contract, restrictions may apply to certain plan sponsor and/or participant initiated transactions. Please refer to the annuity contract or certificate for further details.

TIAA STABLE VALUE

Plan type: 403(b), 401(a)/(k), 457(b) Public, 457(b) Private, 457(f)

Primary collateral account: TIAA Separate Account

Credit rate structure: Single portfolio rate by pool

Crediting rate reset frequency: Semiannually

Minimum crediting rate: 1% - 3%, before deductions for plan-specific charges

Participant-initiated plan benefit withdrawals: Fully liquid, no restrictions (90-day equity wash applies if competing funds exist). Transfers in may not be made for 30 days following a transfer out

Employer liquidity: Within 90 days or in two years, depending on interest-rate environment, with no surrender charge


TIAA TRADITIONAL ANNUITY ACCOUNT VALUE TO PARTICIPANTS

Guaranteed stability** – Supported by TIAA’s AAA (and equivalent) rating*

Seeks high yields– Limited cashability permits long-term investment horizon

Ideal complement to equity holdings– Diversification and stability– Low correlation to equities

Provides guaranteed lifetime income**– Principal plus interest guarantees supplemented by

additional amounts that may be declared can result in increased account values***

* The four leading insurance company rating agencies: A++, A.M. Best Company (as of 2/11); AAA, Fitch (as of 4/10); Aaa, Moody’s Investors Service (as of 7/10); AAA, Standard & Poor’s (as of 8/10) – the highest possible ratings from these independent analysts. These ratings of TIAA as an insurance company do not apply to variable annuities, mutual funds, or any other product or service not fully backed by TIAA’s claims-paying ability. Ratings are subject to change. There is no guarantee that current ratings will be maintained.

** All guarantees are based on TIAA’s claims-paying ability.*** Additional amounts of interest may be declared on a year-by-year basis by the TIAA Board of Trustees. These additional amounts, when declared,

remain in effect for the “declaration year,” which begins each March 1. TIAA Traditional is a guaranteed insurance contract, not an investment.

Product Features• Guarantees principal plus

minimum interest rate • Opportunity to receive additional

amounts*** • Multiple payout options available

Product Features• Guarantees principal plus

minimum interest rate• Opportunity to receive additional

amounts***• Multiple payout options available


Long-term Approach to Stability

BRINGING BAPTIST HEALTH CARE THE TIAA-CREF DIFFERENCE

403(b) Regulatory Expertise403(b) Leader

Proven History of Integrity

Mission Driven

Not for Profit Heritage

Proactive, Cohesive Service Team


BAPTIST HEALTH CARE AND TIAA-CREF ALIGNED CULTURES. SHARED VALUES. COMMON GOALS.

AN IDEAL PARTNERSHIP


IMPORTANT INFORMATION

TIAA-CREF Individual & Institutional Services, LLC and Teachers Personal Investors Services, Inc., members FINRA, distribute securities products. Advisory services offered by Advice and Planning Services, a division of TIAA-CREF Individual & Institutional Services, LLC, a Registered Investment Advisor. Annuity contracts and certificates are issued by Teachers Insurance and Annuity Association (TIAA) and College Retirement Equities Fund (CREF), New York, NY.

TIAA-CREF products may be subject to market and other risk factors. See the applicable product literature, or visit tiaa-cref.org for details.

Investment products, and insurance and annuity products are NOT FDIC insured; are not bank guaranteed; may lose value; are not deposits; are not insured by any federal government agency; are not a condition to any service or activity.

You should consider the investment objectives, risks, charges and expenses carefully before investing. Go to tiaa-cref.org for a prospectus that contains this and other information. Please read the prospectus carefully before investing.

© 2011 Teachers Insurance and Annuity Association-College Retirement Equities Fund (TIAA-CREF), New York, NY 10017

C50602


IMPLEMENTATION TIMELINE OVERVIEW INTEGRATED EVENTS

Timeline Milestone Who Action

Upon Selection Kick-off Meeting

TIAA-CREF and Baptist Health Care

IntroductionsProject planning

Baptist Health Care

Recordkeeping, custodial and trust agreementsRemittance file layoutFinal fund lineupLetter of Intent

- 12 weeks

Communication & Education Plan

TIAA-CREF Strategy delivered

Baptist Health Care Strategy review and approval

Plan / System Setup TIAA-CREF Plan setup

Data Request for Conversion File TIAA-CREF

Data requestWire instructions

- 10 weeks Test Conversion & Remittance Files Baptist Health Care Conversion and remittance file testing




- 5 weeks

Communication & Education Rollout TIAA-CREF

Transition announcementsSeminar and meeting invitations

Administrator Training TIAA-CREF Website training

Review of Test Conversion File TIAA-CREF

Test file reviewConversion trial run

- 1 week

Enrollment Period TIAA-CREFEnrollment materials, meetings and seminarsIndividual counseling sessions

Blackout Period Prior Recordkeeper(s) Blackout period

Asset/Data Transfer Prior Recordkeeper(s) Re-registration of assets/data

Conversion Initiated TIAA-CREFData and assets reconciliationConversion transactions




Day 0 Post-Conversion Process Begins TIAA-CREF Ongoing activities coordination

+ 1 week Final Conversion File Prior Recordkeeper(s) Final conversion data

+ 4 weeks

Post-Conversion Process Ends TIAA-CREF Business as usual

Ongoing Communication and Education

TIAA-CREFWelcome kitsOngoing communication and education strategy

a tiaa-cref retirement plan presentation to baptist health ... · the client institutions we serve...

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