a win win approach tanya anderson goodwill industries international mary moorhouse american...
TRANSCRIPT
A WIN WIN Approach
Tanya AndersonGoodwill Industries International
Mary MoorhouseAmerican Association of
Community Colleges
Goodwills and Community Colleges Align Mission to Impact
Student Success
Goals of Session
• Provide insights for leveraging community college and Goodwill assets to support common missions
• Demonstrate sustainable opportunities for increased access to and success for low-income adults in community colleges
• Examine strategies for enriching internal and external support services for student learning, achievement, and success
Mission Results 2011 4.2 million individuals served
More than 189K people placed in jobs
83 percent of revenues funded employment
programs and support services
167 million shoppers; 79 million donors
annually
$4 billion generated; 2 billion pounds of
donated goods diverted annually
More than 2,750 retail outlets
105,000 employees
U.S., Canada, and 13 other countries
Donated Goods/Retail 2011
Goodwill works to enhance the
dignity and quality of life of
individuals and families by
strengthening communities,
eliminating barriers to
opportunity, and helping
people in need reach their full
potential through learning and
the power of work.
4
C4: Vision
Foster Intentional
And
Sustainable Engagement
Between
Community Colleges and Goodwills
to Build
Stronger Economies and Communities
C4: Purpose
Increase college and career success for low-income adults through:• documenting, • promoting, and • replicating high impact partnership models
throughout the Goodwill and community college networks.
C4 Initiative
Let’s see what it’s all about!
C4: Benefits to Community Colleges
• Extends reach into targeted populations– Low-income– Immigrant communities– Veteran/military spouse– People with disabilities
• Improves completion rates for college certificates, credentials, and industry certifications
• Increases effectiveness and efficiency of both organizations
• Provides access to facilities, instructors and other resources of Goodwill Industries
Community College/Career Collaboration (C4): History
2009• Thinking to Action Institute• Gathering at Northern
Virginia Community College
2010• Informal advisory group
– AACC, GII, Aspen Institute, Jobs for the Future, 3 local partnerships
• Applied for/Received Lumina Foundation for Education investment
2011• AACC WDI Launch• Documentation/Learning Labs• Virtual Engagement• Additional Lumina investment
2012• AACC WDI Planning/Training
Event• Documentation/Learning Labs• Reporting Tool Launched• C4 Clearinghouse Launched
C4 Initiative Goals
2011-2014 Progress to Date
Individuals Receiving Market-Valued Credentials
18,000 4,057
Number of Active Partnerships
89 63
Number of Promising Practice Models Documented
9 5
Shared Goals
1. Create opportunities for clients/students to access industry recognized training and market valued credentials.
2. Cultivate a pipeline of trained and certified individuals to meet the demand of local economies.
3. Earn course credit that is stackable and portable.
4. Support student success in degree attainment
Strategy: A WIN WIN Approach
• Goodwills provide:– Access to untapped populations
who lack college credentials– Access to basic education
programs (ABE, GED, soft skills and career-readiness training)
– Access to wraparound and transitional services (college preparation, transportation, housing and childcare assistance, case management, job placement assistance)
– Access to unrestricted funding
• Community colleges provide:– Access to academic
advancement and workforce training (credits and market-valued credentials)
– Access to assessment and academic counseling services
– Access to post secondary funding, financial aid and other post secondary education grants
Tactic: System IntegrationUtilizing business models that leverage the organizations’ unique strengths, resources, assets, talents and funding • Assets
– space, equipment, staff, counselors or funds
• Language– non-credit vs. credit, financial aid, co-enrollment vs. dual enrollment,
revenue sharing, supportive services, case management
• Business engagement – single touch strategies to engage employers in program design,
oversight, internships and hiring
• Data sharing – labor market and co-enrolled student information
Emerging Business Models
• Co-Enrollment Revenue Sharing
• Asset Sharing• Career Academies• Sector-Based and/or
Student Focused• College Navigation
• Dual Track (ABE, GED, Certified Training)
• Distance Learning• Learn and Earn• Prior Learning for Credit• Multiple Partnership
Approach
C4 Tools & Resources
• Community College/Career Collaboration Introductory Video
• Promising Practice Training Modules• Data Reporting Tool (designed by The Aspen
Institute)• Partnership Model Replication Toolkits• Business Model Query & Guide• C4 Clearinghouse
– http://c4.goodwill.org
Looking Ahead
• Develop more intentional mentorship relationship and activities– 60+ by 2014
• Regional and State expansion efforts – Virginia, California
• Business engagement – Sector-driven initiatives (trade associations)– National employers in local markets
• Non-credit to credit strategies– Prior Learning Assessment
Examples of Successful C4 Programs and Business ModelsShared Assets Model (Winston-Salem, NC)• Goodwill Industries of Northwest North Carolina and Forsyth
Technical Community College
Co-enrollment Revenue-Sharing Model (Northern Virginia)• Goodwill of Greater Washington and Northern Virginia Community
College
Revenue Sharing – Alternative Career School Model (San Antonio, TX)• Goodwill Industries of San Antonio and Alamo Colleges
Examples of Successful C4 Programs and Business ModelsCareer Pathways Navigation Model (Seattle, WA)• Seattle Goodwill Industries and King County Community Colleges
Revenue-Sharing Co-Enrollment Model (Huntington, WV)• Goodwill Industries of the KYOWVA Area and Mountwest Community
Technical College (MCTC)
Upcoming Model Sharing Learning Labs
Non-Credit Transition Model• Tacoma Goodwill Industries and Pierce County Community and
Technical Colleges– June 26, 2013
Next Step Alliance Dual Track Model• Goodwill Industries of Kansas, Inc. and Wichita Area Technical
College– August 28, 2013
Seattle Goodwill Industries’
Career Pathways Navigation Model
Monica Cheng, MAEdCollege Navigator
Claudia SanchezCollege Navigator
CAREER PATHWAYS NAVIGATION MODEL (3 VARIATIONS)
• Launched by Seattle Goodwill Industries, Inc. to provide a “student-centered” approach to help participants identify the career path and related training program that is best fit for them
• Two main components – college readiness and college navigation
• Students enroll in a wide range of programs - from one- quarter certificates to two-year degrees - in a range of industries (health care, accounting, automotive, etc.), across all the local community colleges.
Program Origins / Partnership Drivers
• Increasing access to middle-skill, middle-wage careers – and the training necessary to obtain them – for adults with barriers to employment
• Increasing student transitions from basic skills to college level, increasing college completion rates
• Leveraging strengths, not reinventing the wheel• Many colleges, all different• Existing short-term stackable certificate programs, IBEST
programs, and degrees – and existing workforce funding streams
• Shoreline CC Auto Navigator, Seattle Jobs Initiative• Community partnership, connecting to support services
Basic Model Variations
• Community College 101 class – at Goodwill or at College
• Navigator – full-time onsite at Goodwill or College
• Primary referral sources – community, CBO, college basic
• Funding – joint grant, non-financial MOU, informal partnership
Students
• Referrals, sources of students – other Goodwill classes, self-referrals, college basic skills, other CBOs, college workforce ed inquirers, past participants
• Eligibility – no degree, 215-220 CASAS reading, desire to do prof/tech training and go to work, need navigation assistance
• Intake Process – 1:1 with Navigator
Students (Part II)
• Demographics – typical 30’s, but 18-65+; low-income, over half immigrants/refugees, majority women, majority unemployed, first generation, below college-level skills
• Support Services – Goodwill Case Manager, direct & leveraged• Transportation, clothing, food, vision, medical, dental,
housing…• Individual assessment of needs and plan to address them• Combination of direct and leveraged services, plus
referrals
College Readiness / CC101
• Development process – college input, Goodwill student input, SJI input, research (MDRC, JFF, etc.)
• CC101 – curriculum content, structure• Career exploration, labor market realities, ed/income link• College vocab, college myths, college navigation• Placement test prep, Student skills• Financial aid, other funding sources, support services• Goal setting, self-advocacy, budgeting
• Goodwill vs college location – accessibility, degree of integration• Individual College Plans – with Navigator• Navigation vs Case Management
Student Feedback“I had no direction in attending community college, but wanted to. College 101 gave me a sense of what I would be expecting and gave me THAT direction I was lacking.”
“I took this class because I needed to know what career to pursue. I have finally picked the program that best matches my interests and at the same is in demand.”
Student Feedback
“The six weeks of College 101 made me feel comfortable with entering a community college. It gave me the necessary tools in starting my first quarter. Goodwill gave me a sense of security and the possibility that my academic goals can be reached.”
College Enrollment / Training Programs
• Enrollment process / Funding / Delivering training• College roles, departments and staff involved• Navigator role• Student role• Evolution of navigator vs student roles:
• Pre-college enrollment• Quarters 1 and 2• Quarters 3 and 4• Quarter 5+
• Typical certificate/degree programs• Typical level(s) at enrollment
Funding – Program & Students
• Program Funding (staff, facilities, equipment)• Goodwill: Navigators, case management, basic ed classes
oGrants, BFET, retail revenue, individual donorsoColleges – training facilities and equipment, faculty,
accreditationo State FTE funds, tuition, grants
• Student Funding (tuition, books, supplies, etc.)• Colleges: Pell, BFET, Opportunity Grant, WIA, Worker
Retraining, WorkFirst, etc. • Goodwill: Assistance if “holes” in college funds,
scholarships, evolution over year
Outcomes / Impacts
• Individual students
• Program metrics• Alignment with college momentum points, Community Center for
Education Results, funding analysis• As of October 2012:
• 74% completed CC101 • 67% of CC101 completers enrolled in college• 80% earn college-level credits (though most test in below-
college)• 75% earn certificate/degree, get a job in the field, and/or
transition to self-navigation 5th qtr and beyond
• Systems impact, college impact
Regional, National Connections
• CBO/College Peer Learning Group• SkillUp Washington• Start Next Quarter• Momentum Points• Opportunity Grant• Pathway to Completion• Pathways to Careers• Achieving the Dream• Gates, Compass Prep• Community Center for Education Results
Want more information? [email protected]
Mary [email protected]
Tanya L. [email protected]
THANK YOU!