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WATS April 2015 Presented by Capt. Gary Christiansen Director Flight Operations and Support A350 XWB Flight Crew Training Concept Training by Airbus WATS 2015

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Page 1: A350 XWB Flight Crew Training Concept - Halldale · PDF fileA350 XWB Flight Crew Training Concept Training by Airbus ... efficient and effective operation of the ... + Degraded Aircraft

WATS April 2015

Presented by Capt. Gary Christiansen

Director Flight Operations and Support

A350 XWB Flight Crew Training Concept

Training by Airbus

WATS 2015

Page 2: A350 XWB Flight Crew Training Concept - Halldale · PDF fileA350 XWB Flight Crew Training Concept Training by Airbus ... efficient and effective operation of the ... + Degraded Aircraft

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

WATS 2015

Conceive, build, deliver and support the best

Training and Flight Operations Concept

to ensure the safe, efficient and effective operation of the

A350 XWB !

Our Mission Statement

Page 3: A350 XWB Flight Crew Training Concept - Halldale · PDF fileA350 XWB Flight Crew Training Concept Training by Airbus ... efficient and effective operation of the ... + Degraded Aircraft

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

30. Sep. 2014 A350-900 XWB – Type Certification

17. Sep. 2014 A350 - Flight Crew Courses Acceptance

WATS 2015

Page 4: A350 XWB Flight Crew Training Concept - Halldale · PDF fileA350 XWB Flight Crew Training Concept Training by Airbus ... efficient and effective operation of the ... + Degraded Aircraft

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

OEB Course Evaluation Campaign: July – September 2014

WATS 2015

16 pilots from

EASA and FAA

tested the courses

More then 20 licencing and ops courses developed

4 evaluators from

EASA and FAA

Page 5: A350 XWB Flight Crew Training Concept - Halldale · PDF fileA350 XWB Flight Crew Training Concept Training by Airbus ... efficient and effective operation of the ... + Degraded Aircraft

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Contents

WATS 2015

The Why 1

The What2

3 The How

Page 6: A350 XWB Flight Crew Training Concept - Halldale · PDF fileA350 XWB Flight Crew Training Concept Training by Airbus ... efficient and effective operation of the ... + Degraded Aircraft

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

WATS 2015

Why a new Training Concept

We had a unique opportunity with the birth of a new aircraft for a fresh

look at the training concept.

Page 7: A350 XWB Flight Crew Training Concept - Halldale · PDF fileA350 XWB Flight Crew Training Concept Training by Airbus ... efficient and effective operation of the ... + Degraded Aircraft

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

What we promised…

WATS 2015

A340 A380

A320

A330

A350

A330/350

We stay a family and develop a Common Type Rating A330/350 !

Page 8: A350 XWB Flight Crew Training Concept - Halldale · PDF fileA350 XWB Flight Crew Training Concept Training by Airbus ... efficient and effective operation of the ... + Degraded Aircraft

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Contents

WATS 2015

The Why 1

The What2

3 The How

Page 9: A350 XWB Flight Crew Training Concept - Halldale · PDF fileA350 XWB Flight Crew Training Concept Training by Airbus ... efficient and effective operation of the ... + Degraded Aircraft

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Training Needs Analysis - Course Prerequisite

WATS 2015

Base AircraftBase AircraftBase

Aircraft

Page 10: A350 XWB Flight Crew Training Concept - Halldale · PDF fileA350 XWB Flight Crew Training Concept Training by Airbus ... efficient and effective operation of the ... + Degraded Aircraft

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Normal operations

Contextual operations

Background task

Abnormal operations

Training Needs Analysis – Training Objectives

WATS 2015

Page 11: A350 XWB Flight Crew Training Concept - Halldale · PDF fileA350 XWB Flight Crew Training Concept Training by Airbus ... efficient and effective operation of the ... + Degraded Aircraft

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Normal operations

Flight dispatch preparation

Access to the aircraft

Cockpit preparation

Engine Start

Taxi-out

Take off

Climb

Cruise

Descent

Approach

Landing

Taxi-in & arrival/engine shutdown

Post flight operations

Flight close

Go around

Diversion

FLP007 Perform PAX door opening from outside

FLP008 Perform PAX door closing from outside

FLP009 Perform PAX door arming and disarming from inside

FLP010 Perform PAX door closing from inside

FLP011 Perform PAX door opening from inside

FLP012 Perform routine access to the cockpit

FLP013 Perform normal exit from the cockpit

Training Needs Analysis – Training Objectives

WATS 2015

Page 12: A350 XWB Flight Crew Training Concept - Halldale · PDF fileA350 XWB Flight Crew Training Concept Training by Airbus ... efficient and effective operation of the ... + Degraded Aircraft

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Normal operations

Contextual operations

Background task

Abnormal operations

Total 306 training objectives for the

Standard Transition Course

Training Needs Analysis – Training Objectives

WATS 2015

Page 13: A350 XWB Flight Crew Training Concept - Halldale · PDF fileA350 XWB Flight Crew Training Concept Training by Airbus ... efficient and effective operation of the ... + Degraded Aircraft

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Training Needs Analysis - Threat and Error Management

- External

Internal

It has been observed that as much as 70% of the flight crew activities are

countermeasure - related activities

WATS 2015

Page 14: A350 XWB Flight Crew Training Concept - Halldale · PDF fileA350 XWB Flight Crew Training Concept Training by Airbus ... efficient and effective operation of the ... + Degraded Aircraft

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

• If Threat and Error Management (TEM) fails: potential for Undesired

Aircraft States (UAS)

• Flight crews must employ countermeasures to keep threats, errors

and undesired aircraft states from reducing margins of safety in flight

operations.

Training Needs Analysis - Threat and Error Management

Pilots competencies are considered to be countermeasures

to Threats, Errors and Undesired Aircraft States!

WATS 2015

Page 15: A350 XWB Flight Crew Training Concept - Halldale · PDF fileA350 XWB Flight Crew Training Concept Training by Airbus ... efficient and effective operation of the ... + Degraded Aircraft

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Competency Based Training

• Airbus Competency Based Grading System introduced 2013

• A350 XWB Flight Crew Training program is based on development of competencies

9 Pilot Competencies and Performance Indicators.

Application of Procedures

WATS 2015

Page 16: A350 XWB Flight Crew Training Concept - Halldale · PDF fileA350 XWB Flight Crew Training Concept Training by Airbus ... efficient and effective operation of the ... + Degraded Aircraft

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Training Course Evaluation

A350 XWB - Training Development Process 2010 - 2014

Course Build

Regulations OEB input

Subject Matter Experts (SME’s)

BaseAircraft

BaseAircraftBase

AircraftTNA Training Needs Analysis

Training Objectives Analysis

WATS 2015

Competency BasedTraining

Human FactorInputs

Prerequisite Abilities

βCourses

Page 17: A350 XWB Flight Crew Training Concept - Halldale · PDF fileA350 XWB Flight Crew Training Concept Training by Airbus ... efficient and effective operation of the ... + Degraded Aircraft

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Contents

WATS 2015

The Why1

The What2

3 The How

Page 18: A350 XWB Flight Crew Training Concept - Halldale · PDF fileA350 XWB Flight Crew Training Concept Training by Airbus ... efficient and effective operation of the ... + Degraded Aircraft

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

The Functional Approach

How do you like to learn?

WATS 2015

Remember the

last time you

started using a

new mobile

phone?

A Read the manual for 3 days?

B Immediately start using the phone?

C None of the above?

Page 19: A350 XWB Flight Crew Training Concept - Halldale · PDF fileA350 XWB Flight Crew Training Concept Training by Airbus ... efficient and effective operation of the ... + Degraded Aircraft

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Functional Learning

WATS 2015

The functional approach links learning to experience. New

information is referenced to knowledge already possessed.

By using materials that the learner will use after training, the

transfer to the "real world" is enhanced. (Sticht.T - US Navy

1975 and 1976)

more effective

more efficientThink about ACP spring loaded toggle

switch, just try explaining that, then just

use it …

Learning by doing!

Page 20: A350 XWB Flight Crew Training Concept - Halldale · PDF fileA350 XWB Flight Crew Training Concept Training by Airbus ... efficient and effective operation of the ... + Degraded Aircraft

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Application of Procedures

A350 XWB Flight Crew Training Focus

Functional Approach

Competency Based Training

Developed Instructional Techniques

• New Training Tools!

• New Training Style!

• New Training Program!

WATS 2015

Page 21: A350 XWB Flight Crew Training Concept - Halldale · PDF fileA350 XWB Flight Crew Training Concept Training by Airbus ... efficient and effective operation of the ... + Degraded Aircraft

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Average Student Retention RatesSource: National Training Laboratories, Bethel, Maine, USA

New Training Tools

“A350 System Knowledge

Modules”

WATS 2015

• Standard Transition: 7 days

• CCQ and CTR: 4 days

Page 22: A350 XWB Flight Crew Training Concept - Halldale · PDF fileA350 XWB Flight Crew Training Concept Training by Airbus ... efficient and effective operation of the ... + Degraded Aircraft

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

New Training Tools

WATS 2015

“Airbus Cockpit Experience”

ACE

Page 23: A350 XWB Flight Crew Training Concept - Halldale · PDF fileA350 XWB Flight Crew Training Concept Training by Airbus ... efficient and effective operation of the ... + Degraded Aircraft

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

New Training Tools

ACE

(Airbus Cockpit Experience)

• Laptop based training devices

• “Part Task Trainer”

• Training of system knowledge and

procedures

• Training of SOPs

• Distance Learning Capable

• Offload APT sessions

The A350 Flight Crew Training will introduce a new training device:

WATS 2015

Page 24: A350 XWB Flight Crew Training Concept - Halldale · PDF fileA350 XWB Flight Crew Training Concept Training by Airbus ... efficient and effective operation of the ... + Degraded Aircraft

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

New Training Tools

WATS 2015

Procedure training in a realistic environment:

APT+ has been built with:

• side sticks,

• rudder pedals,

• adjustable seats,

• simplified visual,

• 3D hardware thrust levers.

Objective train the right attitude early in

the training

Page 25: A350 XWB Flight Crew Training Concept - Halldale · PDF fileA350 XWB Flight Crew Training Concept Training by Airbus ... efficient and effective operation of the ... + Degraded Aircraft

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

New Training Tools

Page 25

FFS

APT+

Systems

Modules

Ground Phase

Integrated systems training

with ACE

Airborne Phase

ACE

WATS 2015

Page 26: A350 XWB Flight Crew Training Concept - Halldale · PDF fileA350 XWB Flight Crew Training Concept Training by Airbus ... efficient and effective operation of the ... + Degraded Aircraft

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

• ????

New Training Program

EXAMPLE: WHY WE START WITH FFS ON DAY 8?

Need

to

Understand

Develop

Expertise

Proficient

• Manual Flight + Guidance (“Bird” and FD) (APT+, FFS)

• Manual Flight Path Management + Guidance

+ Degraded Aircraft (FFS)

• Manual Flight - A350 Basics – “Pitch and Thrust” and Protections (FFS)

WATS 2015

Page 27: A350 XWB Flight Crew Training Concept - Halldale · PDF fileA350 XWB Flight Crew Training Concept Training by Airbus ... efficient and effective operation of the ... + Degraded Aircraft

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

New Training Program

• Surprise as a training element

• Full use of the FFS by introducing 4 Scenario Based sessions at the end

of the course

Manoeuvres Training

• Train psychomotor skills

• Frequent repositions and repetitions

Scenario-Based Training

• Defined profiles (LOFT style flight from A to B)

• Higher level of realism (environment)

• Complexity and realism increases toward terminal phase of the course

WATS 2015

Page 28: A350 XWB Flight Crew Training Concept - Halldale · PDF fileA350 XWB Flight Crew Training Concept Training by Airbus ... efficient and effective operation of the ... + Degraded Aircraft

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Innovation with A350 XWB – footprint evolution

WATS 2015

SKM – Systems Knowledge Modules

ACE – Airbus Cockpit Experience

APT – Airbus Pilot Transition

FFS – Full Flight Simulation

APT + FFSSKM ACE

APT FFSCBTLegacy

Systems Procedures

ACE Trainer

More handling

Page 29: A350 XWB Flight Crew Training Concept - Halldale · PDF fileA350 XWB Flight Crew Training Concept Training by Airbus ... efficient and effective operation of the ... + Degraded Aircraft

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

The Feedback from Authorities and Customers:

WATS 2015

“Also big thumbs up for concept of first flying

session to be in FFS.”

“It's brilliant...”

Page 30: A350 XWB Flight Crew Training Concept - Halldale · PDF fileA350 XWB Flight Crew Training Concept Training by Airbus ... efficient and effective operation of the ... + Degraded Aircraft

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Conclusion

• Airbus has designed an innovative training program

• Training tools are state of the art

• The ACE trainer sets a new industry standard

• Instructor guidance following new principles:

Competency Based Training

Functional Learning for Theory and Practice

Learning by Discovery

WATS 2015

Page 31: A350 XWB Flight Crew Training Concept - Halldale · PDF fileA350 XWB Flight Crew Training Concept Training by Airbus ... efficient and effective operation of the ... + Degraded Aircraft

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Thank You

WATS 2015