aap book final
TRANSCRIPT
8/3/2019 AAP Book Final
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Integrated Marketing
Communications Plan
For:
Jordan Prins
Courtney Gossen
Alex Kitson
Jason Greenlee
Craig Baird
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Table of Contents
Company&SituationOverview.......................................................................................................5
BackgroundInformation..........................................................................................................6 AboutAdvancedAutomotiveProducts...............................................................................7 ExecutiveSummary.....................................................................................................................8 CompanyAnalysis.......................................................................................................................8 CustomerAnalysis.......................................................................................................................9 CoreCompetencyandSustainableCompetitiveAdvantage......................................9 EnvironmentalInDluences.....................................................................................................10 IndustryAnalysis.......................................................................................................................11 CompetitorAnalysis.................................................................................................................11MarketingPlanReview......................................................................................................................14 SituationAnalysis(SWOT)....................................................................................................14
MarketingMixProgram..........................................................................................................15 FCBPlanningModel.................................................................................................................16 ProductLifeCycle.....................................................................................................................17 Scheduling....................................................................................................................................17 CopyPlatform.............................................................................................................................18 TargetMarket..............................................................................................................................21BudgetOverview...................................................................................................................................25 CampaignBudget......................................................................................................................25 AdvertisingStrategies........................................................................................................................27
Objectives......................................................................................................................................27 ChannelsofMedia.....................................................................................................................27
PrintMediaExplanation.........................................................................................................28 Layout&Placement.................................................................................................................29 Advertisingemographics....................................................................................................30 etailSchedule...........................................................................................................................31 Two‐StepApproach..................................................................................................................33 AdvertisingBudget...................................................................................................................34 StoryBoard..................................................................................................................................35 PrintAdvertisements...............................................................................................................36DirectMarketingStrategies............................................................................................................39 Objectives......................................................................................................................................39 Explanation..................................................................................................................................39 MailingProtocol.........................................................................................................................40 RegionalMailingMap..............................................................................................................41 irectMarketingBudget........................................................................................................42 MailingPostcards......................................................................................................................43Internet/InteractiveStrategies....................................................................................................48 Objectives.....................................................................................................................................48 InternetInteractiveExplanation........................................................................................48
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Table of Contents
WebsiteHomepage...................................................................................................................49 SocialMedia.................................................................................................................................50 Internet/InteractiveBudget.................................................................................................51 Homepage.....................................................................................................................................51 FacebookPage............................................................................................................................52 TwitterPage................................................................................................................................52SalesPromotion.....................................................................................................................................54 Objectives......................................................................................................................................54 SalesPromotionExplanation...............................................................................................54 SalesPromotionBudget.........................................................................................................55PublicRelationsStrategies..............................................................................................................57 Objectives......................................................................................................................................57 PublicityStrategy.......................................................................................................................58 Texting4Life.................................................................................................................................58 MediaAdvisory...........................................................................................................................59 PressRelease...............................................................................................................................60 PublicRelationsBudget..........................................................................................................62PersonalSellingStrategies..............................................................................................................64 Objectives......................................................................................................................................64 Explanation..................................................................................................................................64 PersonalSellingBudget..........................................................................................................64Measurements........................................................................................................................................66
TelevisionAdvertising.............................................................................................................66 PrintAdvertising.......................................................................................................................66 irectMail....................................................................................................................................66 InternetAdvertising.................................................................................................................67 OverallMeasurement..............................................................................................................67Conclusion.................................................................................................................................................69
Non‐ImplementedMediaChannels...................................................................................69 Explanation..................................................................................................................................69 Conclusion....................................................................................................................................70 Appendix....................................................................................................................................................71 AppendixI
AppendixII AppendixIII
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Company Situation and Overview
BackgroundInformation
Themanufacturingofthetirehappenedoveralongtime.In1843,CharlesGoodyearinventedthevulcanizationofrubber.Vulcanizationistheprocessofheatingrubberwithsulfur.Thisturnsstickyandtherawrubberturnsintoapliablematerial,whichcanbeusedtomaketires.In1846,RobertThompsoninventedthepneumatictirethatusesrubberandenclosedairtoreducevibrationandimprovetraction.In1888,Johnunlapstartedusingthepneumatictiretoputonbicycles.Thepneumatictirewastestedonautomobilesin1895,buttheattemptfailed.
However,in1911,PhillipStraussinventedtheDirstsuccessfultireusingacombinationoftirerubberandanairDilledinnertube.Throughtheyearsmanyinventionshavemadethetiremorefeasibleandbetter.CompaniessuchasGoodyear,Michelin,andFirestoneare
masteringtheartoftiremanufacturing.TheyaredoingsowithinventionsthatarenewandbeneDicialtomakingthetirefasterandsafer.In2011,AdvancedAutomotiveProducts(AAP)developedatirethatiscreatedfromauniquetirecompositematerial.IthasauniquetreaddesigntopromotefuelefDiciencyanditisguaranteedtolastfor100,000miles.Thetirescreatesuperiorcomfortwithsmoothhandling.Thetractioncanhandleeveryextremeconditionpossiblesuchastheheat,rain,andsnow.AdvancedAutomotiveProductsiscreatinganewtopofthelinetechnologyforthetireindustry.Thistiretechnologyisleadingthewayintothefutureforautomotivetires.Itisthistechnologythatwillbeginthepathfornewtiremodels.
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AboutAdvanceAutomotiveProducts
AdvanceAutomotiveProductsexiststoprovidecustomerswithhighqualityproductsfortheircustomers.AdvancedAutomotiveProductshasbeencombininginnovationwithpassionforanumberofyearstostayaheadoftheircompetitors.AdvancedAutomotive
Productsareavailableatlocaltirestoresnationwide.Locatedinthelargestcarproducingcityintheworld,etroit,AdvancedAutomotiveProductshasbeendevelopingnewtechnologyforvariousautomotiveparts.
emonstratinginnovation,AdvancedAutomotiveProductshasdevelopedabrandnew,100,000‐milewarranty.Thenewtire‐compositetechnologyisabreakthroughintheentireautomobileandtireindustry.Thetirewasmadesafetodriveinallregionsofthecountry.Thetireperformsinallelementssuchastheheat,rainandsnow.Thetireoutperformsitscompetitorsdemonstratingqualityperformanceandlong‐lastingsigniDicantvalue.
ThedevelopmentofthisnewtireisplannedtoslingshotAdvancedAutomotiveProductsaheadofitscompetitors.ByclearlydeDiningthebeneDitsandeffectivelyadvertisingthisnewtire,AdvancedAutomotiveProductscanbettercatertothetargetmarket’sneeds.AdvancedAutomotiveProductsbelievesinandfollowstheirslogan,“InnovativeProductsforEverydayPeople.”Everyoneinthecompanyknowstheimportanceofstayingaheadofcompetitorsanddevelopinginnovativeproductsfortheordinaryperson.Employeesunderstandtheimportanceoftheproductsbecauseoftheongoingdemand.AdvancedAutomotiveProductsbuildsconsumerconDidencebyemployeesusingtheirownproducts.
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ExecutiveSummary
AdvancedAutomotiveProductsisacompanywhospecializesincreatingnewandinnovativeautomotiveproducts.Theirgoalistostayaheadofcustomersbydevelopinglong‐lastingproducts.KnowingthecreativeinnovationskillsofAAP,theyarerollingouta
newspecialtytireproduct,SmarTred™.Theautomakerindustryregardsitasabreakthroughtoatire‐compositetechnology.IdentifyingandimplementingvariousaspectsoftheIntegratedMarketingCommunications(IMC)Campaign,AAPwillbesuccessfulinraisingmarketshareforthecompany.Theywillattempttocaptureandretainnewcustomersinthemarket.
CompanyAnalysis
AdvancedAutomotiveremainsanactivecompetitorintheautomotiveindustry.BuildingarecognizablebrandhasallowedAAPtomakeanameforitselfintheindustry.AAPis
currentlyfocusingonrollingoutanewtirethatisabreakthroughinthetireindustry.AAPishopingthiswillhelpobtainmanyDinancialandnon‐Dinancialgoals.AAPcontinuestostriveforexcellenceintheautomotivecarindustry.
MissionAdvancedAutomotiveProductshasbeenestablishedtoprovidequality,long‐lastingcarproductsforeverydaypeople.AAPprovidesguaranteeproductsthatcustomerscanrelyon.
Goals Non-Financial
•Increasebrandawareness•EstablishAAPaspromotingsafe‐driving•Increasecustomerbase•Establishcompanyas“communityfriendly”•Increaseresearchanddevelopmentofnewproducts•IncreasewebsitetrafDic
Financial
•Increasetiresales15%byecember,2012•IncreaseoverallproDit10%by2015
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CustomerAnalysis
CustomersforautomotiveproductsaremadeupofmanycharacteristicsandproDiles.Whoeverownsacarneedstobethinkingaboutongoingmaintenance.Customersarealwaysmonitoringtheirautomobiles.Customersexpectcompetitiveproductsfrom
companies.Thereisaverylargecustomerbaseforautomotivecompaniestoappealto.Eveninaslowereconomy,carsstillneedtobemaintained;whichleadstocustomerspending.Customersexpecttoreceivehighqualityandlonglastingproducts.
CoreCompetencyandSustainableCompetitiveAdvantage
Outlast
AdvancedAutomotiveProductsdevelopscarproductsthatoutlastcompetitor’s products.Whenyougoinlongroadtrips,youfeelateasebecauseyouknowyou
havelong‐lastingproducts.AAPwarrantiesarelongerthantheaveragewarranty.
Outperform
AdvancedAutomotiveProductsaremadetooutperformcompetitor’sproducts.AAP developscarpartsthatperforminmultipleclimatesandconditions.Whenyou aredrivinginuncomfortableelements,youwillfeelsecureyouhaveAAPonyour car.
Outclass
HavingAdvancedAutomotiveProductsonyourcar,youknowyouhaveaproductof highclass.AAPisaffordable,butpositionsitselfasbeinghighclass.Whenyou’re drivingtoapartyorsocialevent,youshouldhaveconDidencebecauseofthehigh classproductsinyourautomobile.
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EnvironmentalInluences
FutureMarketingObjectives
AdvancedAutomotiveProductsstrivestoandcompetesefDicientlyintheautomobile
industry.AAPwilldothismymaintainingthecurrentmarket,addingnewmarkets, andaddingnewproducts.
CurrentMarket
AdvancedAutomotiveProductsunderstandstheimportanceofretainingcurrent customers.Thiswillbeaccomplishedbymaintainingqualityproducts,sending monthlyemailstothecustomerbaserecappingthecompany,theindustry,andcar maintenancetipswouldbehelpfulforbuildingastrongcustomerbase.Also,public relationseventswillbeconductedtocreategoodwill.
NewMarket
AdvancedAutomotiveProductslookstogainnewcustomersbycreating advertisementsthatappealspeciDicallytothetargetmarket,usingsimpleideas withinanoverallcampaigntheme.AAPwillattempttocreatealargercustomer base.
NewProducts AdvancedAutomotiveProductsstrivestostayaheadofcompetitionbyleadingin innovation.CreatingnewproductswillallowAAPtomaintainalargecustomerbase. InnovativeproductswillallowAAPtocontinuewithindustryleadingwarranties
andoffers.
Positioning
AdvancedAutomotiveProductshaspositionedthemselves,andcontinuestostrive forapositionofaninnovativecompany.AAPstrivestobeknownasacompanywho valuessafety.AAPpositionsitselfasanaffordabletireformiddle‐upperclass consumers.AAPstrivesforthepositionofahigh‐qualityproductproducer.
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HighCDIandLowBDI
AdvancedAutomotiveProductswillhaveahighcategorydevelopmentindex(CI). CIisanindexthatiscalculatedbytakingthepercentageofaproductcategory’s totalsalesthatoccurinagivenmarketareaascomparedtothepercentageofthe
totalpopulationinthemarket.Thereisgoodmarketpotentialinthetireindustry forthenewSmarTred™tirethathasa100,000‐milewarranty.Thistireislong lastingandenvironmentallysafe.TheSmarTred™tirehasanewtreadthatpromotes fuelefDiciency.Thetreadalsoprovidesasmoothrideforthewholefamily.Thehigh CIisbecauseofthetargetmarketandtheirneedandinterestinbuyingtires
ThenewSmarTred™tirewillhavealowbranddevelopmentindex(BI).BIisan indexthatiscalculatedbytakingthepercentageofabrand’stotalsalesthatoccurin agivenmarketascomparedtothepercentageofthetotalpopulationinthemarket. ThelowBIisbecauseofthecompetitionandbecausetheSmarTred™isanewtire, soitisnotwidelyknown.Also,thereareanumberofwellestablishedtire
companiesalreadyonthemarket.
IndustryAnalysis
Theindustryforcarproductshas,likemanyindustries,beguntobouncebackfromapooreconomy.Customerscontinuetobuyproductsonaregularbasisbecauseitisanecessity.Wear‐outofautomotiveproductsremainscompletelydependentonwear‐outfromusage.Ascustomerskeepdriving,theywillcontinuetoneedtomaintaintheirvehicles
Therearemanycompetitorsintheautomobilepartsindustry.AdvancedAutomotiveProductshastomaintainacompetitiveedgeabovetherestofitscompetitorssuchasNAPA,AutoZone,O’RileyAutoParts,andcardealerships.ThetireindustryalsohasmanycompetitorssuchasMichelin,Goodyear,Bridgestone,Firestone,BFGoodrich,andunlop.ThesemajorcompaniesmakeuptheindustryandcompeteagainstAAP.
CompetitorAnalysis-Tires
Michelin
Withthe“MichelinMan”andthetagline,“ABetterWayForward,”Michelinhasestablisheditselfasoneofthetopcompetitorsinthetireindustry.Michelinhasbuiltastrongcustomerloyaltyovertheyears.Michelinhasbuiltastrongbrandandinternationalmarketoverthemanyyearsofthecompany’slife.Michelinprovidestiresforamultitudeoftirecategories;suchasautomobiles,campers,aviation,andagriculture.
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BFGoodrich
evelopingitselfasasportytirebrand,BFGoodrichhasalsomadeanimpactonthe tireindustry.SpecializingandpositioningBFGoodrichinasportythemehasproved successfulforthebrand.BFGoodrichisabrandsoldbyMichelin,boughtoutin
1988.Thebrandfocusesandpositionsitselfaroundthespeedcharacteristics.
Goodyear
EstablishingarecognizablebrandisagoalGoodyearhasspentmuchtimeandefforton.FamousfortheGoodyearblimps,Goodyearhasmadeitselfknownacrossthecountry.“Moreriven”isthesloganGoodyearhasadoptedtoincreasethebrand.SimilartoMichelin,GoodyeardevelopsmanytypesoftiressuchasPassengervehicle,commercialtrucks,ATVtires,racingandaviation.Goodyearhasalreadyestablishedthecredibilityintheindustry.Theyalsohaveacquiredunloptirestoincreasemarketshare.
Dunlop
BrandedunderGoodyear,unloptireshavebeensuccessfulinthetire industry.unlophaspositioneditselfasaquality,ordinarytireforeverydaypeople. unlophasdevelopedasimple,yeteffectivebrandreachingcommonpeople.
Bridgestone
Bridgestonebasestheirslogan,“YourJourney,OurPassion.”Bridgestonehasdevelopedacustomer‐friendlybrand,producingtiresformanyautomobiles,commercialtrucks,motorcycles,andagriculturalvehicles;whichhasallowedBridgestonetobecomesuccessfulinthetireindustry.BridgestoneexpandedandboughtFirestonein1988.ThisacquisitionhasallowedBridgestonetocontinuetogrowandgiveitmoremarketshare.
Firestone
OriginalsupplierofFordMotorCompany,Firestonehaspositioneditselfona traditionaltheme.Customersseethiscompanyasreliable.Firestonehasbeen creatingcustomerloyaltyformanyyears.AcquiredbyBridgestone,Firestonebrand hascontinuedtomakesalesinthemarket.
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Marketing Plan Review
SituationAnalysis(SWOT)
Strengths
AdvancedAutomotiveProductshasalreadyestablishedacustomerbase.AAPis innovativeincreatingnewproducts.ThenewtechnologyallowsAAPtogivelonger warranties,whichincreasescustomerawareness.
Weaknesses
AdvancedAutomotiveProductsalsoassomeweaknessesintheautomotiveindustry. First,ithasnoforeigninvolvement.Second,relativetocompetitors,AAPis somewhatsmall.Also,AAPhaslackedastrongidentiDiablebrand.
Opportunities
AdvancedAutomotiveProductshasfavorableopportunitiesinfrontofthem.AAP hasbeendevelopinginnovativeproducts.Thetechnologytheyusecandevelop brandidentity.AAPcancreatemoreproductlinesfordifferentautomobile speciDication.AAP’snewtirecanhelpthemgrowmarketshareintheautomobile industry.
Threats
AdvancedAutomotiveProductsrealizesthethreatsatstake.Therearemanywell distinguishedcompaniesalreadyestablishedintheUnitedStates.Also,consumers mightnotrespondtothenewproductthatAAPhasdevelopedbecauseitisnewand itsuncertaintyishigh.Lastly,thereisaneconomiccrunchthataffectsthemarket.
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MarketingMixProgram
AdvancedAutomotiveProductsproductmixconsistsoffourparts.Theyallworktogetherasawholetoassisttheproduct.Thefourproduct‐mixelementsareproductstrategy,pricestrategy,pacestrategy,andpromotionstrategy.
ProductStrategy
ThestrategyforAdvancedAutomotiveProductsistosellinnovative,new,and provenautomobileproducts.Customerswillbeabletotrustthequalityofthe products,knowingtheyaresupportedbyhonestwarranties.AAPsellsalarge varietyofproducts.Thenewestbeinganinnovativetiremadeupoftire‐composite technology.TheSmarTred™tireismadefordurability,withtheabilitytoperformin theelements.Thetireismeanttoallowforcustomerstohaveonelessmaintenance proceduretoworryabout.
PromotionStrategy
PromotionsareAdvancedAutomotiveProductswaytogainmoresalesand increasecustomerloyalty.Promotionswillraisecustomerawarenessfornew products.Aneffectivepromotionsstrategywillbeimplementedtostay competitiveandcontinuetogrowrevenue.AAPwillprimarilyuseconsumer orientedpromotions.Thegoalofthestrategyistoeducateconsumersaboutthe newproduct.
PlaceStrategy
AdvancedAutomotiveProductsarelocatedinpopulatedcitiesthroughoutthe country.Theybelievethiswillcreatethelargestcustomerbasepossible.Tiresfrom AAParealsoplacedinpopulardistributorssuchasSam’sClub,WholesaleTires,and TiresPlus.However,sincethisisanewproduct,itwillbeplacedinalimited numberofsites.Thiswillallowtimetoanalyzeproductsuccesswithoutlosing money.
PriceStrategy
AdvancedAutomotiveProductshasbeencreatingnewandinnovativeproducts forcustomers.Customersunderstandthequalityoftheproduct,andwhattheyare getting.Tostayaheadofcompetitionandcontinuetopromotenewandinnovative products,AAPhastochoseahigherpricethaneverydaytireswhichfallintothe categoriesoflower‐price,lowerwarrantytires.Sincetheelasticityfortiresinshort andlongtermisapproximately1,raisingandloweringpricescomparedtothe originalpricewillnotincreaseproDits.Initially,thepricewillbefollowinga skimmingstrategytorecoverthecostofdevelopment.
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FCBPlanningModel
AdvancedAutomotiveProductshasdevelopedatire,whichhasfallenintotheDirstquadrantonthefootcone&beldinggrid.Thisindicatesthattiresarehighinvolvementandhighthinkingproducts.Thisleadsconsumerstofollowthe“learn–feel–do”process.
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ProductLifeCycle
AdvancedAutomotiveProductsisintroducingthenewSmarTred™tire.TheSmarTred™isintheintroductionstageinwhichmarketingeffortsareaimedatcreatingconsumerawarenessstimulatingtrial.AAPmustspendmuchonadvertisingtoachievethesegoals.
Theproductwillfollowtheguidelinessetoutinthemarketingmixtobecomesuccessful.Thenewtirewillfollowtheshapeofproductlifeofhigh‐learningproductlifecycle.
Scheduling
Afterconductingextensivetargetmarketresearch,AdvancedAutomotiveProductswilllaunchitsinnovativetirecampaignstartinginearlyspring.AAPwilluseacombinationofpulsingandDlighting.Startinginearlysummer(May‐June)willallowforAAPtostartraisingawarenessandknowledgefortheproduct.Thegoalistogainalargeamountofreachinitially.uringthefall(July‐October),advertisingwillincreasetopromotelikingandpreference.StartinginAugust,AAPwillincreaseadvertisementswiththegoalofconvictionandbuyinconsumers.InNovember,advertisementswillstopforthatyear.Thisschedulingstrategywillbethemosteffectivebecauseofconsumerbuyingpatterns.iscoveredinresearch,consumersbuytiresmostfrequentlyinthefall.Theadvertisements,joinedwith
promotion,publicrelationefforts,anddirectmarketing,willbeaneffectivestrategytomeetthecampaignobjectives.[AdetailedschedulewillbeincludedintheAdvertisingsection.]
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CopyPlatform
ProblemBeingAddressed
TheprimaryproblemthatAdvancedAutomotiveProductswillfaceisattainingsales
inthebrandnewproduct.Sincethemarkethasneverseenanythingofthis magnitude,AAPwillhavetoprovethetiresdurability.AAPhastocommunicatethat factthatthetirehasbeenproventolastintheelements.AAPneedstocreate awarenessofthetireaswellascreateconsumerconDidenceintheirproducts.
AdvertisingandCommunicationsObjectives
AdvancedAutomotiveProductshastocommunicateandadvertisesuccessfully.AAP
hastoprovetoconsumersthatthistiremeetstheconsumers’needs.Advertising andcommunicationsobjectiveswillattempttocreatemediawhichconsumerswill formattitudes,gainknowledge,choosepreferences,feelconvictions,anddevelopa purchasebehavior.Theprimaryobjectiveistogainawarenessforthenewproduct.
TargetAudience
Thetargetmarketfortiresisverylarge.AdvancedAutomotiveProductswillbe
selectingaspeciDicsegmentationforthenewSmarTred™tire.Themarketwillbe higherincome,educatedadultmaleswithfamilies.Thismarkethasbeenselected becauseofthehighercostforproducingsuchatechnologicalsavvytire.Therewill
alsobetwosegmentedtargetmarketsthatadvertisementsmayappealto.
MajorSellingIdeas
ThemajorsellingideasfortheSmarTred™tireisthenewtirecompositetechnology.
Becauseofthisnewtechnology,AdvancedAutomotiveProductscanoffera100,000‐ milewarranty.AAPisalsosellingtheideaofthetiretreadofferingfuelefDiciency. Also,thetireallowssuperiorhandling.Lastly,thetirehastractionforall drivingconditions.
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CreativeStrategyStatement
TheprimaryfocusfortheadvertisementsisscientiDicandtechnologicalevidence.
Thiswillbeincorporatedtocommunicatethehighlytechnicaladvancesinthetire. AdvancedAutomotiveProductswillincorporateanewlogotopromotebrand
identity.ThislogowillbepresentsinallsegmentsintheIMCcampaign.Thetirewas giventhenameSmarTred™.ThisisaplayonwordstohighlightthefuelefDiciencyof thetireandhowlongitwilllast.Thesloganfortheadvertisementsis,“Where RubberMeetsIntelligence.”Thishighlightsthehighleveloftechnologythetire possesses.Toaccomplishthemessageofadvertisements,AAPwillstrategically implementasymbolintotheadvertisements.Thesemanticsareofascientist,doing testsonthetiretomakesureit’sdurableandwillwithstandtheelements.The messageisthatthetirewilllastforalongtimewiththenewtechnology.
Logo
TheLogoforAdvancedAutomotiveProductsconsistsoftworacingDlags.TheDirstis agreenDlagwiththeemblemofthecompany,andthesecondisacheckeredDlag. Thecolorsusedinthelogoaregreen,silver,andblack.Inracing,thegreenDlag meansthedriversarefreetogoandthattheraceison.ThecheckeredDlagmeans thatthewinnerhascompletedtheraceandcrossedtheDinishline.Themeaning behindthelogoisfairlystraightforward: AdvancedAutomotiveProductswillgetyoufromstarttoDinish,andnotonlythat, butyouwillbeaheadofthecompetition,theDirsttostart,andtheDirsttocrossthe Dinishline.
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TireNameExplanation
ItissuggestedAdvancedAutomotiveProducttousethename,SmarTred™.Thenamewaschosentohighlightthecompositematerialwhichthetireismadeofandtheindustry‐leading100,000‐milewarranty.Inthisname,the“SmarT”represents
thetire’suniqueintelligence.Thissectionofthenamealsoconveysintelligenceinbothmaterialandwarrantytotheconsumer.Asaresult,theconsumerisabletotrustandbedrawntothisnewtireproductbecauseofitsdurabilityanddesign.Thesecondpartofthename,“Tred”alsorepresentstheinnovativematerialfromwhichthetireismade.AnotheressentialaspectofthissectionofthetirenameistheuniquetreddesignwhichpromotesfuelefDiciency.Inaneconomywherefuelisahighlyinelasticgood,themoremoneyAdvancedAutomotiveProducts’customerscansavefromnotbuyinggasolineasoften,thebetter.ThiscomponentofthetiredesignisessentialbecausethetargetmarketexpressedtheneedandwantforamorefuelefDicienttireproduct.Thisisamainreasonforthenecessarydesignandadvertisingofthisnewtire.
TireSloganExplanation
WhencommunicatingtheproductbeneDitsandspeciDicationstotheconsumer,itis importanttomakesurethereisasloganforthecompanyandtheproductinorder tocreatebrandrecognitionwithinconsumers.ThesloganfortheSmarTred™tireis “WhereRubberMeetsIntelligence.”Thiscreativesloganrepresentsthe implementationoftheadvancedintelligencewhichisincorporatedinevery SmarTred™tireproduced.Also,thisnewslogantobeadoptedbyAdvanced Automotiveproductsrepresentsthebeginningofanewandinnovativeproduct
whichwillbetheleaderofthetiremarketbecauseofitsrevolutionarydesignand uniquetechnologyusedtocreatethetire.
CompanySloganExplanation Companyslogansarealsocrucialinadvertisingpractices.Thecompanysloganfor AdvancedAutomotiveProductsis“InnovativeProductsforEverydayPeople.”This newsloganforAdvancedAutomotiveProductexplainstoconsumershowAdvanced AutomotiveProductsprovidesexceptionalproductsforeverydaydriver.Thisslogan alsorepresentstheinnovativeandindustry‐leadingproductsAdvancedAutomotive Productsprovidestotheirvaluedcustomers.Whenthetwoelementsofthisunique sloganarecombined,itprovidesconsumerwithabrandimagewhichispositiveand accurateoftheproductsAdvancedAutomotiveProductsprovides.Thisnewslogan willalsoallowAdvancedAutomotiveProductsadvertisetheircompanyfroma positiveandsociallyresponsiblepointofview.
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CharacterExplanation
AdvancedAutomotiveProductswillalsoincorporate acompanysymbol.Areallifecharacterwillbethe maincharacterinalltheadvertisements.This characterwillbeascientistwhoconductstestson
thetiretomakesureitisaqualityproduct.Thegoal istocreateafaceimagethatconsumerscanidentify andrelateto.Thecharacterwillbuildtrustin consumerstodeveloparelationshipforsustained sales.
TargetMarket
AdvancedAutomotiveProductsistargetingthoseinneedofeverydaytires.Themaintargetmarketislocatedthroughoutthreedifferentregions:thesouthwesternregion,northernregion,andthesoutheasternregion.Withineachregion,allstatesarebeingtargeted.
AdvancedAutomotiveProducts’targetmarketcanbedividedintothreedifferentsegments.TheDirstandprimarymarketsegmentiscomposedofmostlycollegegraduateswithabachelor’sdegree.Theyareintheworkforceandhaveanincomeof$70,000.Individualswithinthe“familyman”demographichaveaspouseandthreechildren,andtheusualfamilycarisamid‐sizedsportutilityvehicle(SUV).Also,membersofthisdemographicwatchtelevisiononanightlybasisandaresubscriberstodifferentformsofautomotivemagazines(i.e.Carandriver,MotorTrend,Automobile,etc.)Peoplewithinthismarketsegmentalsoenjoygoingonlongroadtripswithfamilytovisitrelativesandgoonvacations.
ThesecondmarketsegmentcontainsindividualsfromtheBaby‐Boomerbirthinggenerationandisinthemiddletoupperclass.Theseindividualshaveanincomethatrangesbetween$50‐75,000orhigher.Theseindividualshaveestablishedtheircareersoveralongperiodoftimethroughgenuinehardwork.Thissegmentofthetargetmarkethasacollegedegree,orfurther/continuingeducationdegree(orequivalent).Theindividualsmentionedinthismarketsegmentareoftenmarriedwithchildrenwhoarebecomingmoreindependent.Therefore,theparentsofthesefamiliesareabletolivealifestyleaccording
moretotheirwants.ThemaninthishouseholdisalsoacarenthusiastandenjoysspendingtimeDixingandrestoringcars.Thistypeofcarenthusiasminthistargetmarketisthemainfocusoftheadvertisingtothistargetmarket.ThistypeofindividualsappreciatesthequalityproductsprovidedbyAAP.ThroughtheSmarTred™tire,theseconsumersappreciatethedurabilityandfuelefDiciencypropertiesofthetire.ThroughtheconsumerpurchasingtheSmarTred™tire,heorshewillDindthathisorherneedsaremetinanexceedingfashionbyAAP.
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Thethirdmarketsegmentiscomprisedofindividualsbetweentheagesof20‐35.Theseindividualsaremostlysinglemalesandfemales.Theseindividualsreceivesalariesbetween$20,000and$50,000,andareworkingonadvancingtheircareerandreceivingrecognitionintheirrespectiveworkDields.Theseindividualsaremostlysingleandenjoyanactivelifestylethroughdifferentathleticandsocialevents.ThissectionofthetargetmarketisconsideredbornintotheGenerationYbirthingera.WhenconsideringtheSmarTred™tire,theseconsumerswillbeseekingafuel‐efDicienttirethatwillbeeffectivetotheirdrivinghabits.TheSmarTred™tirewillmeetandexceedthisconsumersneeds,provingwhyAAPprovidedinnovativeproductsforeverydaypeople.
ThesemarketingsegmentsarevitaltothemarketingoftheSmarTred™tire.Thesemarketsegmentswerediscoveredthroughnumeroussurveysconductedduringvarioustimesoftheweek.Throughdoingsurveysofconsumerpreferencesandadvertisingtechniques,thePinnaclewasabletoformulateamarketingplan,whichisbuiltaroundtheconsumer.Overall,withsuchawidetargetmarket,theindividualsinthetargetmarketingisanywherefromonetoDivepersonhouseholds.Theirhousingoptionsspanfromrentingtoowningtheirhomes.ItiscrucialtohaveasuperiorandextensivereachwiththeSmarTred™tire,thishasbeenaccomplishedwithsuperioradvertisingandmarketingtechniques.
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IndividualsintheTargetMarket
Markisacollegegraduatewithabachelor’sdegree.Heisin
theworkforceandhasanincomeof$70,000.Markismarried
andhasthreechildren.Mark’sfamilycareisamid‐sizedSUV.
Hejustcelebratedhisforty‐Difthbirthday.Marklivesinthe
suburbswithhisfamilyofDive.Markwatchestelevisionona
nightlybasisandisasubscribertoCarandriverMagazine.
Markenjoysgoingonlongroadtripswithhisfamilytovisit
relativesandgoondrivingvacations.
Steveisalsoanothervitalpartofthetargetmarket.Steve
isanavidcarenthusiastandlovestheproductsAdvanced
AutomotiveProductsprovides.Steveisbetweentheages
of35and55yearsofage.Stevereceivesanannualincomebetween$50,000and$75,000.Stevealsohasestablished
hiscareeroveralongandsuccessfulperiodoftime.Steve
enjoysputtingmoneyintohiscarsbyDixingandrestoring
variousvehicles.Stevealsohasafamilyandwhenheis
notworkingonrestoringandDixinghisvehicles,heenjoys
relaxingwithhisfamily.Steve’schildrenarestillinschool.
SteveisbrandloyaltoAdvancedAutomotiveProducts
becausetheirconstantpursuitofsuperiorautomotive
products.SteveisimportanttotargetwiththeSmarTred™
tirebecauseheappreciatesthetire’sdurabilityandfuel
efDiciencyproperties.
CynthiaisasigniDicantpartofthetargetmarket.Cynthia
isasingleindividualbetweentheagesof20and35
yearsofage.Shereceivesanannualincomebetween
$20,000and$50,000.Cynthiaenjoysparticipatinginan
activelifestyleincludingvarioussportsandspending
timewithfriendsbyrelaxingontheweekends.Cynthia
holdsafull‐timepositionandisworkingonadvancing
hercareer.EventhoughCynthiadoesnothavethe
highestincome,sheiswillingtoworklonghoursin
ordertogainrecognition.AAPproductsbestsuit
Cynthia’sneedsbecauseofthehighfuelefDiciency
propertieswithinthetires.Cynthiaalsoappreciatesthe
highqualityproductAdvancedAutomotiveProducts
offertotheeverdayconsumer.
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Budget Overview
CampaignBudget
TheIMCcampaignbudgetisalsoimportanttoidentifyandclearlydeDine.Sincethe
SmarTred™tireisnewtothemarket,it’sintheawarenessstageoftheproductlifecycle.OneoftheprimarygoalsofthecampaignistoraiseawarenessofthenewSmarTred™tire.Todothis,mostofthebudgetwillbespentonadvertisingtocreatethelargestreachpossible.Advertisingwillconsume$1,303,950.10ofthebudget.Thiswillbeallocatedtotelevision,magazines,andnewspapers.Televisionwillmakeup$541,958ofthebudget.Magazineswillmakeup$645,434ofthebudget.Newspaperswillmakeup$116,558.10ofthebudget.irectmailwillaccumulate$44,800towardstobudget.PublicRelationswilluse$48,926ofthebudget.Promotionswillcost$1690.88.Internetwillcost$100,000.Personalsellingwillcost$630.Thetotalcampaignbudgetspentis$1,499,996.00.
IMCCam aignBudget
Advertising $1,303,950.1
DirectMarketing $44,800
Internet/Interactive $100,000
PublicRelations $48,926
Promotion $1690.88
PersonalSelling $630
Total $1,499,996.98
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Advertising
Objectives
• Toeffectivelyreachdifferentsegmentsofthetargetmarketbystrategicallyplacing
advertisementsinkeyprintresourceswherethetargetmarketwillregularlybeexposedtotheproduct.
• Usingsuperioradvertisingtechniquesbyusingcolorsandlayoutstrategiestoenticetheconsumerwithinthekeytargetmarket.
• UsingvariousformsofprintmediaandbroadcastmediaincludingavarietyofNewspapers,magazines,andtelevisiontoappealandcreateawarenessforthetargetmarket.
ChannelsofMedia
Pinnacleproposestheuseofthreemainformsofadvertising.SincetheSmarTred™tireisnewtotheindustry,informingandeducatingthemarketisahighpriority.ThiswasdecidedbaseduponastudyofmediainvolvementconductedbyBetaResearch.ThisinformationreDlectshowconsumersgetknowledge,information,andusableideasintheadvertisingworld.AfterspeciDicallylookingatautomobilesasawaytounderstandconsumersourceknowledgerelatingtoadvertisements,abetterunderstandingofconsumerswasattained.Marketresearchwasalsodoneforknowledgeofconsumers.Themajorityselectedoneofthesethreeitemsastheirprimaryadvertisementincentive.
Magazine
AdvancedAutomotiveProductswillspendmostofitseffortsinmagazines.AccordingtotheinformationfromBetaResearch,thirty‐ninepercentofconsumersgettheirinformationaffectingtheirlivesfrommagazines.AAPwillusethisstatisticandpromotetheproductheavilyinmagazinesattemptingtogainalargereach.Therearemanyadvantagestomagazines.AAPshouldtakeadvantageofmagazinesabilitytobeselectivetothetargetmarket,havecreativeDlexibility,andthecustomerreceptivity.MagazinesselectedareTime,Newsweek,Carandriver,andMotorTrend.emographicinformationonthesemagazineswillbehighlightedlater.
Newspaper
AdvancedAutomotiveProductswillalsospendmuchofitseffortsinNewspapers.Twenty‐ninepercentofcustomersrefertonewspapersastheirmainsourcetogettheirinformationonautomobiles.AAPwillusenewspapersaspartofitsstrategytomeetalargereachofconsumers.Newspapershaveadvantagessuchasextensivepenetrationandinvolvement.ThenewspaperAAPwilluseistheWallStreetJournal.FurtherreasoningforusingtheWallStreetJournalwillbediscussedlater.
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Television
ThelastselectionofmediaAdvancedAutomotiveProductswilluseistelevision. Televisionhastwenty‐onepercentofconsumersreferringtoitforinformationon automobiles.Televisionwasselectedforitsabilitytobecreative,itscoverage,and
itsselectivity.AAPwilluseSundayNightFootballandExtremeMakeoverHome Editiontoreachalargeamountofthetargetmarket.Furtherreasonsforthe selectionoftheseprogramswillbediscussedlater.
PrintMediaExplanation
Intoday’scurrentbusinessclimate,printmediaismoreimportantthanever.Theadvertisementsproducedinthiscampaignenablethecompanytoreachtheirconsumerseffectively.Thisismadepossiblebyadvertisinginselectedmagazinesandnewspapersinwhichthetargetmarketisinvolvedandverylikelytobeactivereadersinthesemagazines
andnewspapers.
Awayprintmediacanreachthetargetmarketisthroughgeneratingadvertisements,whichareaimedtowardspeciDicmembersofthetargetmarket.ForexampleifanindividualisanafDluentmemberofsociety,thatindividualisgoingtoreadmagazinesandotherformsofprintmediathatpertaintothem.Then,theadvertisementsenticethisdemographic,thepeopleinthisdemographicarelikelytobuyhigherendproducts.Therefore,advertisementswerecreatedwhicharesuitedforpeopleinthissegmentandothersegmentsofthetargetmarket.
Oneofthekeywaystoreachthetargetmarketanddifferentiatedprintmediafromthe
competitionisthroughutilizingcreativedesigntactics.Oneofthemainwaysadvertisementsmetthisobjectiveisthroughusingvisuallyappealingcolorsanduniquelayouts.Thiswayofcreatingadvertisementsisessentialbecausecompaniesareonlyabletocommunicatewithconsumersthroughusingsuperioradvertisingpractices.Companiesarenotabletocontacttheconsumerliketheyareinpersonalselling,televisionadvertisements,andradioadvertisements.Throughthedesignofadvertisements,goalswereabletobemetandallowedgainofevenmoreknowledgeaboutthetargetmarket.Therefore,sincethetargetmarketknown,abetterabilitytocontactthemthroughallformsofadvertisingwasavailable.
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Layout&Placement
Magazine
Theprintadvertisementsusedinmagazinesaremostlyhalfpagefullbleed
advertisements.Oneoftheadvertisementstowardstheendoftheadvertising scheduleisafullpage,fullbleedadvertisement.Theseadvertisementscapturedthe themebehindthecampaign.Intheseadvertisements,smallexplanationsections werealsocreated,whichareusedtogivetheconsumerapreviewofwhatsuperior speciDications,andbeneDitsareassociatedwiththeproduct.Also,the advertisementscreatedutilizenumerouspictures,whichexemplifythecertiDication ofthetires.
Whenconsideringtheplacementofthemagazineadvertisements,placementisvery important.Throughouttheadvertisingcampaignahighprioritywasputonthe placementoftheadvertisementsbecauseitisveryimportanttohavehighreach
amongconsumers.Concerningmagazineadvertisements,run‐of‐paperwouldbe themosteffectivemethodtoaccomplishneededgoals.Thiswouldalsoreachthe widestdemographicpossiblewhendealingwiththeproductwhilestilladvertising effectivelyaswellasbeingDinanciallyresponsible.
Newspaper
Newsprintadvertisementswillbestrategicallyplacedtoenhancetheconsumer’s readingofthenewspaperonthegivenday.Throughthesenewspaper advertisements,colorwillbeutilized.Thiswillbenecessaryinordertokeepthe
consumerinterestedintheproductwhethertheindividual(s)areessentialaspects ofthetargetmarketornot.
TheWallStreetJournaladvertisementwillbeplacedinaNationalEdition.Thehalf pageadvertisementwillreachacirculationof1,678,498.Theadvertisementwillbe runofpapertoresponsiblyusethebudget.
Television
Televisionadvertisementswillbeplacedstrategicallytocreateahighreachwiththe
SmarTred™.ExtremeMakeoverHomeEditionwillbeplayedonaSundayNightonNBC.Thiswillcreateahighreachforthefamilyman.PlacedinSundayNightFootball,ahighnumberofthetargetmarketwillbeexposedtothecommercial.TheadvertisementwouldberunduringthegameitselfduringthemiddleofOctober.
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AdvertisingDemographics
Magazine
AdvancedAutomotiveProductswillputadvertisementsincertainmagazinesas
well.Oneofthemagazinesthatwillholdahalfpage,coloradisNewsweek.ThehouseholdincomeforreadersofNewsweekis$76,590.TheaverageageforNewsweek’sreadersis47andtheirtotalcirculationis1,500,000.Anothermagazinethatwillholdahalfpage,coloradisTimeMagazine.Theyhavea53/47maletofemaleratio.ThehouseholdincomeforreadersofTimeMagazineis$77,462.TheaverageageforreadersofTimeMagazineis48andthetotalcirculationis3,312,484.AdvancedAutomotiveProductsalsodecidedtoplaceadvertisementsinautomotivemagazinesandthetwotheychoseareMotorTrendandCarandriver.MotorTrendwillholdahalfpage,colorad.Theyhavea91/09maletofemaleratio.ThehouseholdincomeforreadersofMotorTrendis$86,000.TheaverageageofMotorTrend’sreadersis41.5with56%ofthemhavingcollegedegrees.Thetotal
circulationofMotorTrendis1,112,273.Carandriverwillholdafullpage,colorad.Theyhavean89/11maletofemaleratio.ThehouseholdincomeforreadersofCarandriveris$65,427.TheaverageageofCarandriver’sreadersis36.3with56.4%ofthemhavingcollegedegrees.ThetotalcirculationofCarandriveris1,304,241.PlacingadvertisementsinthesefourspeciDicmagazineswillreachthe
target market.
Newspaper
AdvancedAutomotiveProductswillputahalfpage,fullcoloradintheWallStreetJournal.Thisnewspaperreachestheirtargetmarketverywell.TheWallStreetJournalhasa75/25maletofemaleratio.TheaverageageofapersonwhoreadstheWallStreetJournalis50.84%ofthepeoplewhoreadTheWallStreetJournalhaveacollegeeducation.Thetotalcirculationofthenewspaperis1,678,498.PlacinganadvertisementintheWallStreetJournalwillreachthetargetmarket.
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Television
PinnacleAgencyproposestoairacommercialonNBC’sSundayNightFootballandABC’sExtremeMakeoverHomeEdition.TomeasureTVaudience,therearetwodifferentformulas.Tomeasureprogramrating,theformulaishouseholdstunedto
theshowdividedbytotalU.S.households.Tomeasureshareofaudience,theformulaishouseholdstunedtotheshowdividedbyU.S.householdsusingtheTV.AdvancedAutomotiveProductschosetoairacommercialduringSundayNightFootballbecauseithashighratingsandsharestotheirtargetmarket.uringtheweekofOctober13‐19,SundayNightFootballhadaratingandsharesof18.2/34.uringtheDirstDivegamesoflastyear’sseason,SNFwasaveragingnearly22millionviewers.ItwasratedastheNo.1showoftheprimetimetelevisionseasonintheadultandmaledemographics.AdvancedAutomotiveProductsfeelsthatthisshowwouldbeverybeneDicialtoairacommercialduring.AdvancedAutomotiveProductsalsochosetoairacommercialduringExtremeMakeoverHomeEdition.Thereasonwasbecausetheywantedtoreachmoreofafamilydemographic.uringtheweekof
October13‐19,ExtremeMakeoverHomeEditionhadaratingandsharesof7.1/11.Theyhada4.1ratingforadultsages18‐49.AiringacommercialduringExtremeMakeoverHomeEditionwillreachthetargetmarket.
DetailSchedule
ThesuccessforAdvancedAutomotiveProductscampaignrevolvesaroundtheadvertisingandschedulingstrategy.Whattheconsumerexperiencesattherighttimewillmakethedifferencewithsales.AdvancedAutomotiveProductswillintegratetheproperadvertisingscheduleinordertoincreasemarketshare.ThemediaofadvertisingwillreDlectmarketresearchanddemographicinformation.SchedulingwillreDlectmarketresearchandbuyingpatterns.
SincetheSmarTred™tireisnewtothemarketandisinthebeginningoftheproductlifecycle,AdvancedAutomotiveProductswillstrivetohavealargereachfortheiradvertisements.Todothis,advertisementswillbeplacedinmanymainstreamformsofmedia.AdvancedAutomotiveProductswillattempttoreachthetargetmarketbyinsertingadvertisementsinthemoststrategicmediaselectionsgiventhebudget.
StartinginMay,AdvancedAutomotiveProductsadvertisementswillbegintothereleasedtothepublic.Inmid‐May,ahalf‐pagecolornationaladvertisementwillbepublishedinthewallstreetJournal.Thiswillbeginthehighreachstrategybygainingacirculationof
1,678,498readers.WallStreetJournalwasselectedbecauseofitsabilitytoreachthetargetmarket.Themalepercentageofreadersisseventy‐Divepercent.TheaveragereaderageisDifty.Finally,eighty‐fourpercentofthereadershaveattendedcollege.
InJuneanotherhalf‐pagecoloradvertisementwillbereleased.However,thisadvertisementwillbeplacedinNewsweekmagazine.ThiswillbetheDirstmagazinethatholdstheAdvancedAutomotiveProductsadvertisement.Newsweekmagazinewasselectedbecauseofitsabilitytoreachthetargetmarket.Newsweekmagazinehasatotalcirculationof1.5million.Theaveragehouseholdincomeis$76,590andtheaverageageisforty‐seven.
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InJulyAdvancedAutomotiveProductswillpublishitsDirstadvertisementinanautomobilemagazinetoappealtocarenthusiasts.MotorTrendmagazinewillbetheDirsttoreceiveanAdvancedAutomotiveProductsadvertisement.Ahalf‐pageadvertisementincolorwillbeplacedinthemagazine.ThetotalcirculationforMotorTrendMagazineis1,122,273.Ninetypercentofviewersaremaleswhohaveanaveragehouseholdincomeof$86,000.The
averageageisforty‐twoandDifty‐sixpercenthaveattendedcollege.
InAugustAdvancedAutomotiveProductswillpublishinitssecondmagazine.Time,apopularmagazine,hasatotalcirculationof3,313,484.ThestrategyistoreachmanyviewersandmakethemawareoftheSmarTred™tire.Timewasselectedforitsabilitytoreachmultitudeofconsumersinthemarket.Thehalf‐pagecoloradvertisementwillappeartoindividualswithanaveragehouseholdincomeof$77,462.TheaverageageofTimemagazineisforty‐eight.AlsoinAugustwillbethestartofthetire‐recyclingprogram.Thestrategyistoincorporateapromotionpossibilitywithapublicrelationseventtopromoteanenvironmentallyfriendlyimage.
InSeptember,AdvancedAutomotiveProductswillbegintoincreaseitsadvertisementsin
ordertoproperlytimethemarketsbuyingpatterns.AdvancedAutomotiveProductswillreleaseitsDirsttelevisionadvertisement.Thethirty‐secondcommercialwillairduringABC’sExtremeMakeoverHomeeditiononSundaynight.Thistelevisionshowhasan18‐49yearoldratingof3.2intheDirsthalfanhourand4.1inthesecondhalfanhour.Thetelevisionstrategyistoreachmanyviewersinthetargetmarketwhomaybewatching.AlsoduringthemonthofSeptemberdirectmailwillbesentouttothoseonAdvancedAutomotiveProductsmailinglist.ThiswillallowthosewhoalreadyuseAdvancedAutomotiveProductstobeinformedofthenewSmarTred™tireenteringthemarketplace.Thedirectmailwillincreaseknowledgeofthenewproducttotherecipientswiththegoalofincreasingsales.
InOctoberAdvancedAutomotiveProductswillreleaseafullage,fullbleedadvertisementinCarandriver.Carandriverhasatotalcirculationof1,304,241.Thegoalistoincreaseawarenessofthenewproductincarenthusiastmagazinestoappealtothetargetmarket.Malesmakeupeighty‐ninepercentofthereadersofthemagazine.Theaveragehouseholdincomeis$65,427,theaverageageis36yearsold,andDifty‐sixpercentattendedcollege.AdvancedAutomotiveProductswillalsoairthesamecommercialontheDirstofNBC’s
SundayNightFootball.SundayNightFootballwasselectedbecause oftheviewershipofthetargetmarket.Thestrategyistoimplementthecommercialintoamediumwithahighamountofviewers.Theseconddirectmailadvertisementwillbesentouttothecustomersonthemailinglist.Also,inOctober,therecyclingpromotionwillend.
ThisistheAdvancedAutomotiveProductsschedulingstrategy.ThisstrategywillbeeffectiveinraisingawarenessforthenewSmarTred™tire.Theschedulingstrategyfollowsthegoalofimplementingtoalargereachtothehighestprobabilityofthetargetmarket.
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Two-StepApproach
AdvancedAutomotiveProductswillbeusingatwo‐stepapproachfortheirsales.ThetwostepapproachisadirectmarketingstrategyinwhichtheDirsteffortisdesignedtoscreenorqualifypotentialbuyers,whilethesecondefforthastheresponsibilityofgeneratingthe
response.AdvancedAutomotiveProductswillsendoutfourdirectmailpiecestotheirpreferredcustomerlist.Thesewillbesenttothreedifferentregionsnationwide.Thepieceofdirectmailthatanindividualwillreceivewilldependonwheretheindividuallives.Thedirectmailpieceswerecreatedtotargeteachindividualregion.Thefourthandlastpieceofdirectmailwillbesenttoeveryoneontheircustomerlistnationwide.
AdvancedAutomotiveProductswilluseprintadvertisementsinmagazinesandnewspapers.Thehalfpageandfullpageadvertisementswillcatchtheattentionofthereadersandalsodirectthemtothecompany’swebsite.Atthecompany’swebsite,thereaderswillbeabletoprintoffacouponofftheirnextbuy.Whileatthewebsite,thereaderswillalsobeabletogainmoreinformationabouttheSmarTred™tire.Thistwostep
approachisbeneDicialbecauseitpromotesthereaderstousemultiplemediachannelstogainaccesstoAdvancedAutomotiveProducts’advertisements.Thisway,thereaderwillbeexposedtodoubletheadvertisements,sotheywillbemorelikelytobuytheSmarTred™tire.
AdvancedAutomotiveProductswillusecommercialsfortelevisionadvertisements.Thiswillreachtheattentionofthetargetmarketmoreeffectively.Attheendofthetelevisioncommercial,thenameofthecompany’swebsitewillbeshownsotheaudiencewillknowwheretogotogettheircouponofftheirnextpurchase.ThistwostepapproachisbeneDicialbecausethetelevisioncommercialgivetheaudienceinsightintowhattheSmarTred™tirelookslikeandwhatitsadvantagesareandthentheaudienceisdirectedtothewebsiteto
gainmoreinformation.
Inconclusion,AdvancedAutomotiveProductswilluseatwo‐stepapproach.ThisapproachismorebeneDicial.ItwillcreatemoreawarenessandwillleadtothesaleofmoreSmarTred™tires.
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AdvertisingBudget
Theadvertisingbudgetismadeupofthethreeformsofmediaselected.Televisionwillconsumepartofthebudgetwithcommercialbroadcastsduringtwotelevisionprograms.SundayNightFootballwillcost$415,000.Theotherprogram,ExtremeMakeoverHome
Editionwillconsumetherestofthebudgetallocatedtotelevisionadvertising.ExtrememakeoverHomeEditionwillcost$126,958.Magazineswillconsumethelargestamountofthebudget.Themagazinebudgetwillbeallocatedtofourdifferentmagazines.Time,Newsweek,Car&river,andMotorTrendwillcost$226,400,$117,810,$187,365,and$113,955,respectively.Newspaperswillconsumetherestoftheamountallocatedtoadvertising.AnadvertisementwillruninWallStreetJournalcosting$116,558.10.Thetotaladvertisingbudgetwillbe$1,303,950.10.
Advertisi gBudget
Television $541,958
Newspapers $116,558
Magazines $645,434
Total $1,303,950.10
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DIRECT MARKETING
Objectives
• ToreachthecustomerefDicientlyandeffectivelybycreatinguniquedirectmailpieceswhencomparedtocompetitorsintheindustry
• Useadvertisingtechniquesthroughdirectmarketingwhichencouragethecustomertorespondtothedirectmailing.
• EffectivelycommunicatebeneDitsoftheSmarTred™tireintheweatherelementsthetargetmarketwillface.
• Createawarenessforcustomersontheconsumerlist.
Explanation
Intoday’svolatilebusinessclimate,directmarketingneedstobeavitalpartofthemarketingandadvertisingcampaigns.Theadvertisingtechniquesusedarefocusedonthetargetmarketforthetireandusingadvertisingtechniquestomakethedirectmarketingpieceappealingtotheviewervisuallyandpsychologically.Thechosencolorswereusedinorderforthedirectmailstandoutamongotherdirectmailpieces,whichtheconsumermaydisregardas“junkmail.”Avarietyofcolorsandlayoutwereusedtomeetthisgoal.ThedirectmarketingpieceswerealsocreatedinadifferentsizespeciDicationfromthecompetitionandothercompanieswhichparticipateindirectmarketingtechniques.Ifcompaniesarenotparticipatingindirectmarketing,theyarebehindwhendealingwithcompetition.Whenconsideringthelayoutoftheadvertisements,weusedtechniqueswhichstrategicallyleadtheconsumer’seyearoundthedirectmarketingpiece.ThisgoalwasexecutedbyefDicientlyplacingpicture,words,andlogosinawaywhichwouldbemostappealingtotheconsumer.Imagerywasusedwhichhelpedtheconsumerthinkabouttiresandautomotiveproducts.Forexample,usingcheckeredDlagpatternsandboldcolorswhich
peopleinthetargetmarketDindvisuallyappealing.
ConsumerjurieswereusedtocreatepossibledirectmarketingsuggestionsforAdvancedAutomotiveProducts.Thiswascompletedbycreatingfourdifferentsetsofdirectmarketingpieces,creatingeightseparatedirectmailingopportunities.Afterdoingthis,randomlychosenindividualsfromthetargetmarketwereselected.Aftergatheringthesepeople,theywereaskedwhichdirectmarketingpiecestheyaremostlikelytobethemostresponsiveto.Then,aftergatheringandanalyzingthisdata,thefourmostpopulardirectmailingpiecesweremailedouttoindividualsbasedoninformationgatheredfromaconsumerlistprovidedbyAdvancedAutomotiveProducts.
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AdvancedAutomotiveProductscurrentlyhasaneffectiveconsumerlistofcurrentandmostfrequentpurchasersoftheirgoods.TheconsumerlistwasboughtfromlocalcardealershipthatcarriesAdvancedAutomotiveProduct’stiresandautomotiveproducts.Thisliststatesconsumernames,consumerages,familydemographics,whentheconsumer’slastbuytookplace,anddrivingpreferences.Forexample,iftheliststatedthatpersonAboughtahigher‐
endvehicle,withmoreexpensivetires,AdvancedAutomotiveProductswouldsendthehigherenddirectmailpiececreated.Therefore,theconsumerismoreabletorelateandmorelikelytorespondtothenewtireAdvancedAutomotiveProductsislaunching.
MailingProtocol
Whendesigningadirectmarketingcampaign,itiscrucialtodecidewhenthemailingsaregoingtogoouttotheconsumers.InthecurrentsituationofAdvancedAutomotiveProducts,itisbesttouseacombinationofpulsingandDlightingmethodbecauseofthecurrentschedulingdemands.Lessadvertisingwillhappeninthespring;however,
throughoutthesummeradvertisingwillincreasetopromotelikingandpreferencefortheproduct.Lastly,inearlyAugustdirectmarketingadvertisementswillbedistributedtoindividualsintheconsumerliststocreateasenseofconvictionandneedinconsumers.Thesemailingwillhaveahighreachandfrequencyaswell.Asaresulttheconsumerwillbuymoretiresbecauseofadvertisementsandpromotionalideas.
Itisalsocrucialtodecidewhichregionsofthecountryreceivewhattypeofdirectmarketingadvertisement.uringthedesignofthedirectmarketingadvertisements,advertisementsneededtobespeciDicallymadetoeachgeographicsegmentofthemarketinwhichAdvancedAutomotiveProductsisinvolved.Toillustratethispoint,thedirectmarketingpiecescreatedwillbedistributedasfollows:
DirectMail#1:Thisdirectmarketingadvertisementwillbedistributedthroughout thesoutheasternstatesbecauseoftheirfamiliaritywithrain.Tireswhichcan withstandtherainareveryimportanttothisdemographic.
DirectMail#2:Thisdirectmarketingadvertisementwillbesenttoconsumersin
thesouthwesternpartoftheUnitedStates.Thereasonforthisisbecausethepeople
inthisdemographicvalueatirewhichhashandletheheatinthegeographic region.
DirectMail#3:Thisdirectmarketingpiecewillbesentouttopeoplethroughout
theconsumerlistwhichareforcedtodriveinthesnowduringthewintermonths.
Thesemembersoftheconsumerlistvaluehightractiontireswithhighdurability.
DirectMail#4:Thisdirectmarketingmailisaimedtowardsallcustomersonthe
consumerlist.However,thisdirectmailingwillbesentonaDlightingscheduleone
monthaftertheDirstdirectmailadvertisementinordertocreatemoreawareness
andconvictionamongpeopleintheconsumerlist.
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RegionalMailingMap
SectionI(grey) SectionII(black)
Southeast Southwest irectMail1 irectMail2
SectionIII(green) AllRegionsNorth irectMail4irectMail3
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DirectMarketingBudget
TheconsumerlistprovidedbyAdvancedAutomotiveProductspreviouslymentionedtounderstandthevolumeofpeopletowhichdirectmailadvertisementswouldbesent.The
numberofpeoplewhowouldreceiveadirectmailpieceisbasedonthenumberofpeopleinthe“preferredcustomer”listattainedfromAdvancedAutomotiveProducts.ThisDigurewascountedtobe80,000people.Whenthisistakenmultipliedby$0.28forpostagefees,thetotaldirectmailexpenditureisforecastedat$44,800.Thenumberofpeoplethedirectmailwouldreachwouldbemosteffectivebasedonthecost‐beneDiteconomicprinciple.Eachcustomerwillreceivetwoseparatedirectmailadvertisements.
DirectMark tingBudget
DirectMail#1,2,3 $22,400
DirectMail#4 $22,400
Total $44,800
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Internet/Interactive Marketing
Objectives
• IncreasecustomertrafDictothewebsitetocreateawarenessforconsumers.
• evelopsocialmediapagestodeliverinformationtoconsumers.
• Createattractivebanneradvertisementstobringawarenesstothenewproduct.
Explanation
OnlineadvertisingisanimportantwayforAdvancedAutomotiveProductstocreateawarenessandrecognitionoftheirbrand,increasetheirreachamongpotentialcustomers,andultimately,drivesales.ThetypeofonlineadvertisingthatAAPwillutilizeisbanneradvertising.InordertohavethebiggestimpactAAPwillrunasingleadonthefrontpageoftheESPNwebsite.ThisisbecausethemajorityofvisitorsareinAAP'stargetmarket.The
viewersoftheESPNsiteconsistof79%men,31%ofwhicharebetweentheagesof18‐34.Theirmedianincomeis$81K.33%make100Kormore.AccordingtoresearchdonebyNielsenOnline,ESPNisthe#1sportssiteforvideo,#1mobilesportssite,andhasanaverageof20.5millionuniquevisitorseachmonth.
TheadvertisementsbeingrunontheESPNwebsitewillbeCPMadvertisementswhichmeanAAPwillpayperthousandimpressionstorunit.TherearetwomainreasonsforusingCPMadvertising[asopposedtoCPC(costperclick)]:Dirst,largerwebsitesincludingESPNonlyallowtheoptionofCPM.ThesecondreasonforusingaCPMadisthatthistypeofadisexcellentforgainingproductandbrandrecognition.SinceAdvancedAutomotive
Productsisfocusingmostoftheiradvertisingeffortsinotherareas,thisapproachtoonlineadvertisingplaysasupportiverole.Itmaynotbethefactorthatmotivatestheconsumertomakeapurchasedecision,butitwillhelpcreatefamiliarityinthecustomer'smindandmakethemmorereceptivetotheproductsandbrandthatarebeingoffered.
Theadsizesusedwillbe300x250pixels,and728x90pixels.ESPNchargesarateof$7CPMonthegeneralareasoftheirsiteand$11ontheNFLsectionoftheirsite.Toensurethatthegreatestnumberofviewersseetheadvertisement,AdvancedAutomotiveProductswilldisplaythe300x250adonthemainpageoftheESPNsite.Sincetheadvertisementswillberunduringthefall,the728x90adwillbedisplayedontheNFLchannelofthesite.
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WebsiteHomepage
TheAdvancedAutomotiveProductswebsiteisanextremelyvaluabletoolforthecompany.ThemajorityofhouseholdsinAAP'stargetmarkethaveaccesstotheInternetandthewebpageprovidescustomerswithaccesstoinformationaboutthecompany,products,and
servicesanytimeofday.
ThewebpageisofgreatvaluetoAdvancedAutomotiveProductsbecausewebsitesarefairlyinexpensivetomaintain.Websitesarealsoveryeasytotrackandprovidethecompanywithimmediatefeedbackonwhatwebpagecustomerscamefrom,whatpagestheyarelookingatonthecompany'ssite,howlongtheyarethere,whatlinkstheyclicked,andwhatwebpagetheyleftthesitefor.Thisinformationhelpsgivethecompanyabetterideaofhowsuccessfultheiradvertisementsareincreatinginterestinandpurchaseoftheirproducts.
Themainpageofthewebsitefeaturesanadvertisementforanewproductastheattentiongrabberofthesite.Ifclickedon,thecustomerwillbetakentoanotherpageofthewebsite
thatwillprovidethemwithmoreinformationabouttheproductandanoptiontoorder.Thisadvertisementwillbeupdatedfrequentlytocreatevarietyandmaintaininterest.Thefeaturedadvertisementswillcontainverysimilarcontentandthemetotheprintadvertisementsanddirectmailpiecesthatarebeingcirculatedatthetimetokeepconsistencyacrossdifferentmedia.
InthetopleftcornerofthesitetheAdvancedAutomotiveProductslogoandtagline"InnovativeProductsForEverydayPeople"isfeatured.AsearchbarinthetoprightcornerofthepagegivescustomerstheoptiontosearchthesiteforspeciDicproductsthattheymayhavebeenresearchingandwantedtoorder,orheardaboutandwantedmoreinformation
on.irectlyabovethesearchbararelinkstocontactinformation,andfrequentlyaskedquestions.
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Ontherightsideofthepageisasidebarwithlinkstoinformationalcontentrelatedtotheproducts,aswellaspictures,promotionalvideos,andlinkstodifferentautomotiveservicesofferedbyAAP.
InthebottomleftcornerofthesitearelinkstoAAP’sFacebookandTwitterpages.These
pageswillofferfrequentupdatesaboutnewproducts,offers,andservices,aswellasprovidepicturesandvideolinks.FacebookandTwitterwillreachthetargetmarket,butwillbroadenAAP’sadvertisingreachbecauseteensandyoungadultsalsoveryheavilypopulatethesetwosites.SincethesesitesarefreeresourcesforAAPtouse,usingthemcanhelpbroadentheirreach,aswellasstartbuildingbrandrecognitionamongstsoontobetargetmarket.
SocialMedia
AfacebookpagewillbedevelopedtoincreaseawarenessaboutAAP.Heretheircustomers
andtargetmarketcangainadditionalinformationabouttheirproducts.Picturesofproductsontheirpagewillbedisplayed.CustomerscangoonlineandlearnmoreaboutthecompanyofAdvancedAutomotiveProductsandtheproductswhichtheysell.Customerscanbedirectedtogetcouponsfordiscountswhichtheycanredeemontheirnextpurchase.
AtwitterpagewillalsobedevelopedtoincreaseawarenessaboutAAP.Heretheircustomersandtargetmarketcanfollowthem.ConsumerscanlearnaboutthelatestnewsofAdvancedAutomotiveProducts.Consumerscanseethenewdealsandtheycaninteractwithothercustomers.ThecustomerscantweetwhattheythinkaboutAdvancedAutomotiveProductsandalsoseeothercustomer’sopinionsabouttheproducts.Thismakesthecustomersfeelthattheirvoiceisbeingheard;whetheritisapositiveora
negativecomment.
FacebookandtwitterarebeneDicialbecausetheworldismovinginthedirectionofsocialmedia.Thisisagreatwaytointeractwithcustomersandmakesiteasierforcustomerstolearnaboutthem.UsingsocialmediaAAPwilldevelopalargerandmoreloyalcustomerbasebecausetheyareabletoanswercustomersquestionsandhelpthemfeelsecureaboutbeingarepeatbuyerfromAdvancedAutomotiveProducts.
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Internet/InteractiveBudget
AdvancedAutomotiveProductshasallotted$100,000torunthisadvertisement.ESPNchargesaminimumadvertisingfeeof$500.Withallthistakenintoaccount,thefront‐pageadcanrunfor7,107,143impressions,andtheNFLpageadcanrunfor4,522,727
impressions.
Intern tBudget
AdvertisingFee $500
BannerAdvertising $99,500
Total $100,000
Homepage
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FacebookPage
TwitterPage
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Sales Promotion
Objectives
• Createexcitementovernewproducttocreateawareness.
• Increasesalesbyusingconsumer‐orientedcoupons.
• PositionCompanyasenvironmentallyfriendlytoappealto“green”consumers.
Explanation
TheobjectiveforAdvancedAutomotiveProductsusingsalespromotionistoattractcustomerswithoffersforextraincentivesfortheautomotiveproducts.Theobjectivesaretoincreasesalesbyconsumersshorteningthepurchasecycle.Incentivesofpromotions
encourageimmediateactionofconsumers.
AAPwilluseconsumerorientedsalespromotion.Thesepromotionswillbeintheformofprice‐offcoupons.Thepromotions,directedatconsumers,aredesignedtoinducethemtopurchasetheAdvancedAutomotiveProductsbrand.Theseconsumerorientedpromotionsarepartofapullstrategy.Thegoalisforpromotiontoworkwithadvertisingtocreatedemandfortheproduct.
CouponsaregoingtobeAAP’smostusedpromotionstrategy.Couponsallowpricecutsonlyforthosewhoarepricesensitive.Couponswillhopefullyencouragerepurchaseafterinitialtrial.CouponswillbeofferedontheAAPwebsite.ThiswillhelppromoteInternettrafDic.AAPwillbeofferingapromotionofbuythreetires,getone‐halfprice.
Promotionswillbescheduledduringthetimeasthecampaignbeginning.Thiswillbeusedinincreasetrialbycustomers.uringthefallseason,whenthecampaignisatitspeak,couponswillbeavailableontheAAPwebsite.Schedulinginapulsingformisnecessarybecausethetargetmarketbuystiresmostofteninthefall.ThisschedulefallsundertheentirecampaignstrategyforAAP.
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AnotherpromotioneventAAPwillincorporateisrecyclingtiresforcustomerstowinacruiseforfour.Thisisasweepstakesandagoodwaytocreateexcitementforthenewproduct.ThecruisewillbeontheRoyalCaribbeanInternationalforfournights.ThecruiseleavesfromMiamiandtoursCaribbeanIslands.Tobeinthesweepstakescustomersmustrecycleallfourtires.Customerswhorecyclewillbeputintoadrawingatachancetowin
thecruiseforfour.
SalesPromotionBudget
ThepromotionbudgetismuchsmallerthantheotherIMCsections.Thepromotionbudgetwillbespentonticketsforafamilyoffourtotakeacruise.ThetotalcostforthePromotionbudgetis$1,690.88.
Promotio nBudget
Cruise $1,690.88
Total $1,690.88
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Public Relations
Objectives
• CreateoverallgoodwillforAdvancedAutomotiveProductsandgainawarenessfor
theSmarTred™
• CreateapartnershipwithTexting4Lifetopromotesafedrivingandpositionthecompanyassuch.
• Toremainenvironmentalfriendlywiththerecyclingtirespromotion.
PublicityStrategy
AdvancedAutomotiveProductshasdevelopedanewandinnovativeproduct,the
SmarTred™tire.Theyexisttoprovidecustomershighqualityproductsfortheircustomers.AAP’snewtirehasbeenmadewithinnovativetechnology.ThematerialoftheSmarTred™tireiscreatedfrom,iscomposedofauniquetirecompositematerial.IthasauniquetreaddesigntopromotefuelefDiciencyanditisguaranteedtolastfor100,000miles.
AdvancedAutomotiveProductsplansonusingcouponstopromotethenewtire.Theyalsoplantouseapromotion“Buy3tires,getonehalf‐price.”TheyarealsopromotingtheirnewSmarTred™tirebyhandingoutawarenessbracelets.TheSmarTred™tiregivesAdvancedAutomotiveProductsagoodimagebybeingenvironmental‐friendly.CustomersareabletodropofftheirtiresatanyAAPlocationtoberecycledproperly.AdvancedAutomotiveProductswillbehostingapromotionaleventtopromotetheirnewproduct.
ApromotionaleventwillbeheldonSaturday,August13,2011,startingat5p.m.andendingat9p.m.AAPisholdingtheeventtokickofftheirnewandinnovativeSmarTred™tire.ThiseventwillbeheldrightoutsideofwhereAAPoriginated,etroit,Michigan.ThevenuechosenistheVanAndelArena®inGrandRapids,Michigan.
ThevenuewaschosenbecauseitisMichigan'ssecondlargestandfastest‐growingmarket,andhasmovedGrandRapidsintotheforefrontoftheentertainmentindustry.TheVanAndelArena®hasattractedthebiggestnamesinfamilyshows,concertsandsportingevents,soAAPwantedtousethisvenuetopromotetheirnewtiresinceitisapopularandwidelyknownvenueforspecialevents.
TheVanAndelArena®wasalsochosenbecauseitcanseatover12,000peopleandhasvariousotheractivitiesforthosewhoattendthepromotionaleventtopartakein,outsideofthearena.Someoftheseincludemuseums,parks,restaurantsandbars,andsoon.Ticketswillnotbesold,sincetheeventhasbeencreatedentirelyforpublicity.
Theeventwillhavemanyactivitiesforthosewhoattendtopartakein.Therewillbebasketballcourtssetup,anarcadespot,andseveralothergamesforpeopleofallagestopartakein.
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AnotherpromotionaleventAAPwillbedoingisrecyclingtiresforcustomerstowinacruiseforfour.Thissweepstakeswillbeagoodwaytocreateexcitementforthenewproduct.ThecruisewillbeontheRoyalCaribbeanInternationalforfournights.ThecruiseleavesfromMiamiandtoursCaribbeanIslands.Tobeenteredintothesweepstakes,customersmustrecycleallfourtires.Customerswhorecycleallfouroftheirtireswillbe
putintothedrawingandreceiveachancetowinthecruiseforfour.
Texting4Life
AdvancedAutomotiveProductshasdecidedtocreateapartnershipwithasmallnon‐for‐proDitcompanycalledTexting4Life.TheobjectiveistopositionAAPasacompanywhosupportssafedriving.Thisappealstotheemotionalsideofpeople.Texting4Lifeappealstothefamilyorientedmarket.ToassistTexting4Life,AAPwillbeprovidingbraceletsatAAPeventstoraiseawarenessforsafedriving.
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ForRelease: Contact:CourtneyGossen10August2010 763.227.0353
MediaAdvisory
AdvancedAutomotiveProducts
ToReleaseSmarTred™Tire
Who: PaigeWinters,CEOofAdvancedAutomotiveProducts
What: ReleaseofnewSmarTred™tire
When: Saturday,August13,5p.m.
Where: VanAndelArena130WFultonSt.GrandRapids,Mich.49503
Why: AdvancedAutomotiveProducts(AAP)isreleasingtheirnewest100,000‐miletire,theSmarTred™.Theyarehostingapromotionaleventtokickoffthenewtireandtherewillbeasweepstakesdrawing,games,andothersurprisesattheeventpromotingAAP’s
newSmarTred™tire.
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ForImmediateRelease Contact:CourtneyGossen763.227.0353
AdvancedAutomotiveProductsToReleaseSmarTred™Tire
DETROIT—August13,2011—Today,AdvancedAutomotiveProducts(AAP)releasedtheir
newestpromotionalfortheirnewproduct,theSmarTred™tire.AAPhasdevelopeda
warrantyforthetiretolast100,000‐miles.TheeventAAPhostedwastopromotethe
SmarTred™tireandAAP.TheeventheldattheVanAndelArena,andattractedthousandsof
currentandnewcustomers,creatingmoregoodwillforAAP.
Thenewtire‐compositetechnologyisabreakthroughintheentireautomobileand
tireindustry.TheSmarTred™ismadesafetodriveinallregionsofthecountry,and
performsinallelementssuchas,snow,rain,andmountainousdesertregions.
TheSmarTred™outperformsitscompetitors,demonstratingqualityperformance
andlonglastingsigniDicantvalue.AAPdemonstratestheirslogan,“Innovativeproductsfor
everydaypeople,”inalltheirproducts.
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ReleaseofSmarTred™TirePage2
“Thistireisnewandinnovativeandwilloutlastallitscompetitors.TheSmarTred™
driveswellinallregionsandelementsaroundthecountry,andwillhelpkeepyourfamily
safe.Thereisnoothertirethatcanmatchthis100,000‐miletire,”saidPaigeWinters,CEO
ofAdvancedAutomotiveProducts.
“ThenewSmarTred™tireisthebesttireIhaveeverbought.Iwouldhighly
recommendspendingalittlemoremoney,becausethequalitylasts.Youdogetwhatyou
payfor,”saidanAAPcustomerMark.
EveryoneatAdvancedAutomotiveProductsknowstheimportanceofstayingahead
oftheircompetitorsanddevelopinghigh‐qualityproducts.AAPbuildsconsumer
conDidencebyemployeesusingtheirownproducts.TheSmarTred™tireislonglastingand
willhelpkeepyouandyourfamilysafe.
“AdvancedAutomotiveProductsdevelopedagreattire!I’msobusyanddrivealot,
theSmarTred™tireishigh‐qualityandhashelpedincreasefuelefDiciencywithmycar.Iwill
deDinitelybebuyingthisproductagaininthefuture,”saidanewAAPcustomerCynthia.
Thetirescreatesuperiorcomfortwithsmoothhandling.Thetractioncanhandle
everyextremeconditionpossible.AdvancedAutomotiveProductsiscreatingnewtopofthe
linetechnologyforthetireindustry.Thistiretechnologyisleadingthewayintothefuture
forautomotivetires.Itisthistechnologythatwillbeginthepathfornewtiremodels.
________________________________________________________________________________________________________
AdvancedAutomotiveProducts(AAP)existstoprovidecustomerswithhighqualityproducts
fortheirautomobiles.Foranumberofyears,AAPhascombinedinnovationwithpassionto
stayaheadoftheircompetitors.Theystronglybelieveinandfollowtheirslogan,“Innovative
productsforeverydaypeople.”
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PublicRelationsBudget
AfterAdvancedAutomotiveProductspersonneldecidedtohosttheeventattheVanAndelArena,thereneededtobeabudgetputinplace.TheArenawillcost$35,000fortheevening.Cateringwillcost$5,000.Sincetheeventisplannedfor500+peopletoattend,
therewillbegamesandotherentertainmentplanned.Audiovisualwillconsistofoneemergencytelephone,whichcosts$100;Divemicrophones,whichcost$50total;andonevideoprojector,whichcosts$200.Therewillalsobeskirtedtablesandchairsfortheattendees;pipeanddrapewiththeroundandrectangulartablestotalacostof$450(chairsincluded).Therewillalsobesignspostedoneaselsaroundthearena,sopeopleknowwhereeachgameislocated,alongwithplacestosit;totalcostofteneasels(signageincluded)is$100.Therearethestaffandsecurityaswell.ThetotalcostforstafDingratesis$832forthefront‐of‐house(i.e.set/strikesupervisorandstaff,custodial,EMT’s),$330forthein‐housearenastaff,andthecostofsecurityis$396fortheevening.TheentertainmentconsistsofaJ(ratesandperformance)andarcadegames,whichwillbestationedaroundthearena.TheJcosts$200andtheperformanceis$800forfourhours.Arcadegames
totalacostof$3,468.Lastly,theTexting4Lifepromotionalbraceletstotalacostof$2,000(for2,000bracelets).
PublicRelat ionsBudget
Texting4LifeBracelets $2,000
PromotionalEvent $46,926
Total $48,926
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Personal Selling
Objectives
• EstablishSmarTred™tireindistributors.
• eveloplonglastingrelationshipswithistributors.
Explanation
PersonalSellingisanimportantpartoftheintegratedmarketingcommunicationsystem.Now,whileAdvancedAutomotiveProductswillnotbesellingtheirtiredirectly,face‐to‐face,tothecustomers,itwillplacetheirtireintothedistributer’sstores.TheDirstpersonalsellingobjectiveofAdvancedAutomotiveProductsistoestablishalong‐termrelationshipwiththedistributors.Thegoalistodevelopagoodrapportwiththedistributers.AnotherpersonalsellingobjectiveofAdvancedAutomotiveProductsistoplacetheirtireintothedistributer’sstores.Themoredistributersthataresellingthenewtire,themoreproDititwillbringin.
AdvancedAutomotiveProductsdoesnotjustselltires,butalsosellspeaceofmind.AdvancedAutomotiveProductsisgreatlyconcernedwithsafety;safetyoftheircustomersandsafetyoftheenvironment.ThenewlonglastingSmarTred™tire,hasanewcompositetechnology.Ithasaguaranteed100,000‐milewarranty.AdvancedAutomotiveProductsiscombiningthetechnologyfeaturesandthesafetymentalitythatmakesforafarsuperior
tire.
PersonalSellingBudget
EverydistributorthatAdvancedAutomotiveProductssellstheirtiresinwillreceiveapersonalizedAdvancedAutomotiveProductspen.ThisisjustareminderthatAdvancedAutomotiveProductsisthankfulfortheirbusinessanditisawayforthemtorememberAdvancedAutomotiveProducts.Thecostperpenis$0.63andAdvancedAutomotiveProductsisbuying1000penssothetotalcostwillbe$630.00.
PersonalSe lingBudget
Pens $630
Total $630
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Measurement Explanation
ThegoalwiththeadvertisementsfortheSmarTred™tireforAdvancedAutomotiveProductsistoreceiveanacceptablereturnthroughefDicientadvertisements.Itisimportantfortheadvertisementstohaveawidereachwithinthetargetmarket.Tomakesurethe
advertisementswhichtheconsumersareexposedtoareefDicient,theadvertisementsmustbemeasuredtobeeffectiveandcostefDicient.
TelevisionAdvertising
Whenutilizingadvertisingthroughtelevisionmedia,itiscrucialtocreateaneffectivereachwithinthetargetmarket.Alargeportionoftheadvertisingbudgetisallocatedtowardstelevisionmediabecausethetelevisionmediachannelistheprimarywaycustomerscanbereachedinrelationtoautomotiveproductadvertising.Pre‐testDinishedadvertisementswill
beconductedtounderstandifthecommercialisappealingtothetargetmarket.
PrintAdvertising
PrintadvertisingisalsoacrucialcomponentoftheadvertisingstrategyforAdvancedAutomotiveProducts.Notonlyinthelayoutandthevisualelementsanessentialaspectoftheadvertisingprogram,butadvertisementplacementandtheadvertisingscheduleplaysavitalrole.However,themostvitalaspectofprintmediaintheadvertisingcampaignisthereturnontheadvertisinginvestment.Throughmeasuringtheeffectivenessofthe
advertisementconveyedtotheconsumer,AdvancedAutomotiveProductscanmakesuretheirinvestmentinadvertisingcanbebothefDicientandeffective.Tomeasurethepreferenceofprintbasedmedia,consumerjurieswillbeconductedtounderstandconsumerpreferences.
DirectMail
Eventhoughdirectmailingtechniquescanbeoverlookedbytheconsumer,directmarketingadvertisingwouldbeaneffectiveadvertisingstrategywithlowproductionandcirculationcostsinrelationtothereachoftheadvertisement.However,itisimportantto
measurethestrengthofthedirectmarketingpracticesinorderfortheseadvertisementstoremainaneffectiveelementoftheadvertisingcampaign.Trackingstudieswillbeconductedtodeterminethereturnoninvestmentofthemailadvertisements.
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InternetAdvertising
Intoday’scurrentbusinessclimate,advertisingintheInternetisanessentialchannelofadvertisingcommunication.Itseemsmostcompaniesareonlineandinteractingwithcustomersthroughtheworld‐wide‐web.Throughtargetmarketresearch,itwasdiscovered
thatinternetadvertisingisvitalpartofconsumerdecisionmakingprocesses.Internetmarketingisalsoplaysamajorroleinbudgetallocationofautomotiveproductproducingcompanies,representingasigniDicantportionoftheadvertisingbudget.Giventheimportanceoftheinternetintoday’sbusinessmarketingarena,theadvertisementsplacedontheinternetforAdvancedAutomotiveProducts,needtobemeasured.etailsaboutaremeasuredarerepresentedbelow.
OverallMeasurement
ThoughtherearemanywaystomeasuretheeffectivenessandefDiciencyofadvertisements,
AdvancedAutomotiveProductswillbeabletomeasuretheeffectiveofadvertisingbasedonadvertisingperformancesurveys.ThewaythesurveyswouldworkisforanemployeefromAdvancedAutomotiveProductstoaskthepurchaserofthetires,“Whatadvertisingchannelwereyouexposedtowhichcausedyoutobuythetires?”Thiswouldbethebestwaytogettoknowwhatadvertisementsaffectedtheconsumerthemost.Knowingthepreviousinformation,AdvancedAutomotiveProductswouldbeableknowiftheadvertisingpracticesinplacewereeffectiveandefDicient.
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Conclusion
Non-ImplementedMediaChannels
Radio
RadiowasnotimplementedintotheAdvancedAutomotiveProductscampaign.The
mainreasonbehindthisisbecausethereisanotahighdemandforradio commercials.Therefore,placingouradvertisingdollarsinthisadvertisingcategory mightnotgeneratethegreatestandmostefDicientreturnontheadvertising investment.Anotherreasonisbecausethetargetmarketfortiresisverywideandis comprisedofawidedemographic.Sincethetargetmarketissowide,itwouldbe verydifDicultandineffectivetotryanddecidewhichradiostationsandfrequencies toadvertiseonaswellaswhichstationstonotadvertiseon.
OutdoorAdvertising
Outdooradvertisingsuchasbillboards,busstopbenchesandshelters,phonebooths,etc.ThiscouldbeconsideredinefDicientinregardstothetargetmarket.Anobviousexampleofwhythisadvertisingdecisionwouldbeineffectiveisbecausethepeopleinthetargetmarketarenotlikelytoberidingthebussincetheyhavetheirowncarstobuytiresfor.Also,spendingadvertisingdollarsinthiswayisconsideredinefDicientbecausepeople,whowereabletoseetheseadvertisements,wouldonlybeseeingthemforasplitsecondandarenotlikelytobeveryrespondenttotheadvertisementwhencomparedtoresponseratemeasuredbyadvertisingthroughtheotheravenuesourteamhasselected.Likeradioadvertising,thereturnonthis
investmentwouldnotbethegreatestpossiblebecauseoftheexposurerate.
Explanation
Asaresultofmakingthesedecisionsadvertisingdollarswerespentinmoreeffectiveadvertisingavenueswhichwoulddoabetterjobofreachingortargetmarket.Throughselectingtheadvertisingchannelsactuallyselected,thereachwouldbemorefrequent.Also,thereachwouldbebroaderwithinthetargetmarket.Whenadvertising,theadvertisementcansigniDicantlyaffectthetargetmarketandpossibleindividualswhowouldbeconsideredexternaltothepresenttargetmarket.
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Conclusion
Throughimplementingthesuggestedadvertisingandpromotionpractices,AdvancedAutomotiveProductswillbeabletosuccessfullythelaunchoftheirnewtirewitha100,000milewarranty,uniquetreaddesign,andadvancedtechnology;thesecharacteristicsarevital
componentsofthetireaswellastheintegratedmarketingcommunicationsplan.Whenconsideringtheadvertisingobjectives,itiscrucialtodesignanintegratedmarketingcommunicationsplanswhichsuccessfullyimplementseffectiveadvertising,directmarketing,interactivemarketing,promotions,publicrelationstactics,andpersonalsellingstrategies.Targetmarketresearchandextensiveexplanationofthemarketingplanarealsoveryimportantincreatinganintegratedmarketingcommunicationsplan.Throughtheseadvertisements,slogans,andmarketingmessagesdevelopedwithinthisplan,AdvancedAutomotiveproductswillbeabletoincreasemarketshareandbrandawarenessinthehighlycompetitiveautomotiveproductmarket.MeasurementsarealsoanimportantlaststepincreatinganadvertisingcampaignforAdvancedAutomotiveProducts.Whenmeasurementsareconsidered,theywillguaranteeAdvancedAutomotiveProductswill
knowiftheirmarketingpracticesaresuccessfullyimplementedandmanagedthroughthemarketingcycle.Asaresultofsuccessfulmarketingimplementationandmeasurement,AdvancedAutomotiveProductswillseeanincreaseinsalesandsigniDicantreturnontheiradvertisinginvestment.
ThePinnacleAdvertisingAgencywouldliketothankAdvancedAutomotiveProductsforselectingouragencytocreateanintegratedmarketingcommunicationsplanandmarketingplanfortheirnewtireAdvancedAutomotiveProductswillbereleasing.Thankyouforpartneringwithus!