aashe 2014 mind mapping: a systems thinking application for change management
TRANSCRIPT
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Mind Mapping: A Systems Thinking Application for Change Management
Facilitated by:
Mieko A. Ozeki, Sustainability Projects Coordinator
Jenna Ringelheim, National Program Director
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Overview of Workshop
01. Presentationa. The Challenge of Change Management
b. Introduction to Strategic Mind Mapping and Applicable Frameworks
c. Example: Mapping a Strategy for UVM’s Beverage System and Banning Bottled Water
02. Mind-mapping activity
03. Resources & Workshop Feedback
Time AllotmentIntroduction
( 30-mins)
Mind-Mapping Activity & Design Thinking
(2.5-hours)
Closing (30-mins)
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Workshop Outcomes
01. Practice the application of system thinking, design thinking, and project management frameworks via mind mapping & stakeholder mapping.
02. Develop a strategic mind map with a 30,000 foot perspective on an issue you are working on at your institution/organization.
03. Walk out with a starter “playbook” for addressing specific issues and stakeholder relationships.
04. Add a skill to your facilitation tool kit.
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Your participation in this workshop will help you walk out with new tools for your sustainability tool box. It also requires….
“A positive mental attitude unblocks the mind, increases the probability of making spontaneous connections, relaxes the body, improves perception, and creates a general expectation of positive results.”
- Tony Buzan
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Where DO I
Begin?
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Strategic Mapping of Issues and Relationships
• The intent is to look at issues, problems, campaigns, relationships, etc. from 30,000 foot view by identifying opportunities, barriers, key stakeholders, etc. through the process of mindmapping. Also called network mapping, idea mapping, concept mapping.
• Mindmapping is the process of visually presenting information via a diagram.
• Mindmapping is a tool for applying the frameworks of systems thinking, design thinking, and project management.
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Applicable Frameworks of Mind Mapping & Stakeholder Mapping
Systems Thinking
A holistic approach to analysis that focuses on the way that a system's
constituent parts interrelate and how
systems work over time and within the context of
larger systems.*
What? Who?
Design Thinking
A formal method for practical, creative
resolution of problems or issues with the intent of an improved future
result.
How?
Project Management
The application of knowledge, skills and techniques to execute
projects effectively and efficiently.*
What is the scope?When?
Mind Mapping Stakeholder Mapping
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Example: Bottled Water Ban @UVM
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Example: Hydration Hydra Map Translated into a To-Do List
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Mind Mapping Activity
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01. Each person will share their pressing issue, problem, etc. he/she are about to or currently engaged in their institution/organization.
02. Be specific about the issue you want to address.
03. Summarize the issue into a single word or succinct term. Write it down on the 4x6 Post-it note.
Getting Started
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Step 1: Identifying the Parts of the System
01. Put your single word, 4x6 Post-it note, in the center of your map workspace. (Note: Your workspace can be at a table or wall)
02. Discuss with your partner the issue: identifying what and who is or could be involved.
03. Your partner will listen and write on 3x3 Post-it Notes a phrase, opportunity, relationship they hear as you work through the problem. One term per note.
Systems Thinking
What? Who?
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Step 2a: Construct your mindmap- Connecting the what
Start to put together a rough draft ofa map: 01. 4x6 Post-it = Center Node02. 3x3 Post-it = Associated Nodes
Systems Thinking
&
Concept Mapping
What?
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= Node, a concept associated with central issue.
= Branch, connects one node related to another node.
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“A system is more than the sum of its parts. It may exhibit adaptive, dynamic, goal-seeking, self-preserving, and sometimes evolutionary behavior.”
-Donella Meadows
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Step 2b: Assess & Plot Stakeholders-Understanding the who
Systems Thinking
&
Stakeholder Assessment Mapping
Who is or could be involved?
High Influence
Low Influence
Low
Su
pp
ort H
igh S
up
port
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Who are the gatekeepers?High Influence
Low Influence
Low
Su
pp
ort H
igh S
up
port
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Step 2b: Assess & Plot Stakeholders-Understanding the who
Systems Thinking
&
Stakeholder Assessment Mapping
Who is or could be involved?
High Influence
Low Influence
Low
Su
pp
ort H
igh S
up
port
Potential Challenger
KeyAlly
Potential Ally
Marginal Player
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Step 3: Draft scope
● Look at your system and write a scope statement on the center node (4x6 Post-it Note)
● The scope statement details the deliverables and describes the major objectives. The objectives should include measurable success criteria for the initiative.
Project Management
What is the scope?
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Step 5: Kickstart a design thinking process - Identify the (potential) how
Design Thinking
1. Define the problem
2. Create and consider many options
3. Refine selected direction.
3.5 Repeat
4. Pick the winner & execute.
How?
01. 5-6 participants go to the table they are interested in brainstorming solutions for.
02. Pick a winner and draft some action steps for when you return to your institution/organization.
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Source: http://createdu.org/
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Share
01. Restate the issue/problem and the scope.
02. Share solutions that came up during the group brainstorm.a. Green light = solutions you
can start on this weekb. Delight = a fun solutionc. Ignite = a game changer
solution
03. Share your draft action steps and tasks.
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Record your maps
• Draw out the map you developed.
• You can take your map and draft it on a program such as Mindjet Mind Manager, Mindnode, or other online software.
Mindjet® MindmanagerMindnode
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References
Systems Thinking Design Thinking Project Management
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References
Mind mapping Idea mapping Problem Solving with pictures
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Take a picture of your map
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Please take your maps
to campus
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Take Gallery Walk