abhizzzz logistics final
TRANSCRIPT
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WELCOME
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TEAM MEMBERS:
HEMANGI CHOUDHARI 79
CHETAN GAIKWAD 91
SAGAR GHADGE 104
SHANTESH SAVAGAON 110
ABHIRUP UBALE 120
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Logistics is the management of the flow ofgoods, information and other resources, includingenergy and people, between the point of origin andthe point of consumption in order to meet therequirements of consumers.
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Inventory
Material Handling
Transportation
Warehousing
Customer Service
Packaging
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Customer service is a series of activities designed toenhance the level of customer satisfaction
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Established: January, 2000
Headquarter: Memphis, U.S.A
Parent Company: Federal Express Corporation
Company profile: Courier Company
Branches in India:
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FEDEXQUALITYISOURMISSION
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Build business to customer loyalty
Provide true customer service
Customer is always right
Be honest with your customers
Educate your staff
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Leather exporters
Garments exporters
Brass exporters
Marine products exporters
Gems and jewellery exporters
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FedEx FAQ Contact FedExOnline
Contact FedEx By
Phone
Interactive Help
Guide
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Place an order for pickup & delivery
Necessary paperwork is done
Processing at the Airport
Follow-ups
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Efficient Customer Response(ECR)
Transportation management service
Returns Management
Information Technology & Consultation Services
Customer Relationship Management(CRM)
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Provide better service
Control of information and product
Supply right amount of product at right time
Substitute information for inventory
Customer Advisory Board
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Improve outbound and inbound transportation process
Simplifies carrier selection
Provide a single point of contact
Cost effective process
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Get real time feedback
Right mix of expert staff
Analyze & Benchmark supply chain process
Suggest an optimal supply chain solution
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Helps to identify & target potential customers
Improves customer satisfaction
Provides required information to employees
Retains loyal customers
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THANKYOU