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    Background of consumer Products (Snacks)

    Prior to 1990s small enterprise or house holds were engaged inproduction of such products. They produced the products. Badam vaga,

    chanachur, Dal vaza etc at their home manually and soled to the local

    market, but in 1991. Pran group, the first and largest agro-based industry,

    started to produce these products using modern machinery and

    marketwise following modern marketing strategies and policies through

    out the country. Their success alered others to come up with the business

    and market interssed many large corparies coming into the market with

    different agro based products: these companies mainly include Dandy

    Foods, Al-Amin foods, BD foods, Arku foods, Shah foods etc. These

    companies try to buy the farming products from the local market but

    because of limited production they are to import from different countries.

    In recent days these companies are engaged in cut throat competition. A

    huge amount of capital has been invested in this industry by this time. So

    it production of farming can be increased and congenial business

    environment good prevails in the country, there is huge prospects of this

    industry.

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    Chapter two

    Abul Khair Consumer Products (snacks) come into being

    Abul Khair Consumer Products Ltd. Is a sisters concern of Abul KhairGroup. It started its journey in the first part of June in 2004. It

    lounched some products like shah Dal vaga, Shah chanachus, shah

    Badam vaga etc. On trial basis in July of the same year. And finally

    it went for mass production and mass marketing in August in 2004.

    Location:

    Abul Khair Consumer Products (snacks) Ltd. Located at 277, Baized

    Bostani Raod, Nasirabad Industrial Area Chittagong Considering all thing

    it is one of the best industrial areas of the country.

    Total Area of the factory

    Abul Khair Consumer Products (snacks) Ltd. Own and operates its

    factory in a plot of land measuring 3 areas (approximately). There are two

    units where different products are produced in semi-auto production

    process.

    Country of origin of machinery

    Abul Khair Consumer Products Ltd. Imports necessary machineries for

    smooth and efficient production from India and Jarman.

    Manpower:

    For smooth and round the clock operation Abul Khair has 15 staff and

    150 workers. There markers and staffs and markers mark in 3 shits by

    rotation. They do not have any expatriate executive or staff.

    Environment concern:

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    They have no recycling process or wastage management process. But

    they seriously concern about the health of the employee. They try to keep

    hygienic marketing environment and ensure medical check before andpost appointment of employee. Moreover they try to produce un hygienic

    products.

    Risk Management:

    Abul Khair Consumer (Snacks) ltd. Purchases insurance policy

    against all types of probable risks. They seek advices

    from different exparts to minimize unexpected losses.

    Moreover they ensure easy access to fires services and

    law enforcing agencies to keep the probable loss securing

    easy entrance.

    Organizational Structure

    Factory Manager

    Production Manager General Manager

    Production

    Supervisor

    Production

    Supervisor

    Accounce

    Executive

    Personnel

    Executive

    Workers Workers

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    Infrastructural facilities:

    Abul Khair Consumer Products (snacks) Ltd. Being set up in an ideal

    industrial area in commercial capital city of Bangladesh enjoys allinfrastructural facilities including natural gas, electricity, water supply

    transportation and communication facilities.

    Natural Gas

    Because of nature of industry it needs uninterrupted gas supply. To meet

    the intense demand the factory is linked to natural gas supply network.

    Electricity

    The factory is connected with high power electricity line and gets mostly

    unintrupted electricity. The factory own a 50 kw stand by Desil

    generator to ensure instant power supply when the above

    mentioned source is disconnected.

    Water Supply

    The factory is connected with city water supply line moreover it has its

    own deep tube-well which is sufficient to keep the factory running.

    Transportation facility:

    Abul Kahir consumers Ltd is located in Baized Bostami industrial area

    which is 15 km distant from Chittagong Port. Chittagong

    Rangamati interdestrict road has passed may in forul of the factory.

    So it has easy access to transportation network for both import and

    consignment to any other part of the country or world.

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    Communication facility:

    The factory has BTTB connection and it is connected with its corporate

    office and all other departments with in the factory through LAN.

    PRODUCTION PROCESS

    Production process is not full automatic. It consists of different manual

    and auto stages.

    Clean up stage:

    It is the first stage of production process. Here pulses, nut, are husked and

    cleaned up.

    Mix up stage:

    In the second stage different types of spices and colors are mixed with

    cleaned pulses and nuts.

    Incase of fired gram salted and spiced pulses are powdered and mixed

    with different types of species and colors.

    Frying stage:

    Here colored and spiced pulses are powdered and mixed with different

    types of species and colors.

    Frying stage:

    Here colored and spied pulses and nuts are tried in automatic machine.

    Packaging stage

    In this stage fired snacks are packed up in different sizes of packet and of

    different with the bhelp of automatic machine.

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    CHAPTER THREE

    PRODUCT STRATEGY

    Meaning of productA product is any thing that is offered to a market for attention,

    acquisition, use or consumption that can satisfy a want or need. Snacks is

    basically impulse goods people do not think of buying, just after seeing

    they by this type of products.

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    Types of product

    Products can be devided into two broas groups based on the types of

    consumers which are-1. Consumer product

    2. Industrial product

    Snacks are consumer products because these are directly bought and

    consumed by the customers.

    Consumers of the products

    Children to youth group mainly buy and consume the products. No

    special class of consumers ranging from rich to poor all

    people consume the products.

    Types of raw materials

    The following raw materials are used in production of snacks.

    i. Pulses

    ii. Flaner

    iii. Different colors

    iv. Different spices

    v. Small.

    Sources of raw materials

    Raw materials are basically collected from domestic and international

    market.

    Abul Khair consumers Ltd. Mainly import from

    Australia

    Canada

    India

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    European countries (Color and smell).

    PACKAGING STRATEGY

    Size of packet

    These products are packed in different sizes of packet

    Weight of packet Moster bag packet

    400 GM

    200 GM

    100 GM

    50 GM

    (40 Pices) 16 KG

    16 KG

    10 KG

    10 KG

    Packaging

    Packaging is very important for maintaining quality and attracting the

    customers. Sometimes good looking and attracting packet ensures market

    success of a product. Abul Khair consumers (Snacks) Ltd. uses High

    Density Polithin (HDP) for maintaining quality.

    Quality maintaining

    Abul Khair Consumers (Snaks) Ltd keep vigilant eye upon all thins and

    every stage of production. They examine quality at the following stages.

    1. Collection of raw materials

    2. Different stages of production3. Hygienic production environment

    4. Healthy workers.

    5. Packaging (High Density Polithen)

    Branding

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    Rerhaps the most distinctive skill of professional marketers are their

    ability to create, maintain protect and enhance brands of its products and

    services.A brand name is a name, term, sign, system or design or a combination of

    these intended to identify the goods or services of one seller or group of

    sellers and to differentiate them from those of competitors. Abul Khair

    Consumers (Snacks) Ltd. has developed brand name with their logo of

    group of companies in the following names.

    i. Shaad Canachur

    ii. Shadd Dalvaza

    iii. Shad Badam vaza

    iv. Shaad Potato creakers (in the pipeline)

    Positioning

    Positioning is the act of designing the companys offering and image to

    occupy a distinctive place in the target markets mind. Abul Khair

    Consumers (Snacks) Ltd. launched its products into the market in August

    of to 2004. From the every start it has been facing tough competion

    because some other companies are operating in the market for long time.

    But since Abul Khair Group is a renowned group so it holds a strong

    position in the markets mind. More over Abul Khair Consumers (Snacks)

    Ltd. highly emphasizes on quality and charges comparatively less price

    than others. And as a result of their things it has been able to create a

    position in the market by they time.

    Position of Abul Khair Consumers (Snacks) Ltd.

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    They think they belong to the middle position in the market. But they

    observe their development rate is higher than that of others and they are

    hopeful to be market leaders in the coming future.

    Resource and Development

    Abul Khair Consumers (Snacks) Ltd. has a separate department with

    responsible people for continuing; reasurce and development nork. They

    are continually collecting market information and examining the

    competitors condition. They try to know whether the consumers are

    satisfied on not.

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    Chapter 4

    Pricing strategy

    IntroductionThe amount of money charged for a product or services or sum of the

    values that consumers exchange for the benefits or having or using the

    products or services is price. Price is the marketing mix element that

    produces revenue but other produce costs. Price is also one of the most

    flexible elements. Prices are often set by the company boss.

    Factors effecting pricing decision

    A companys pricing decisions are affected by both internal and external

    factors which are given below:

    Internal factors External factors

    i Marketing objective Nature of market and demand

    ii Marketing mix strategy Competition

    iii Costs Other environmental factors

    (economy, government)iv Others

    Abul khair consumer (Snacks) Ltd. Considers almost all the above

    mentioned factors in setting price. AKC mainly focuses on competitors

    costs, offers, prices AKC do not fluctuate prices with the change in

    demand.

    Since some other competitors are operating for longtime so pricing too

    much sensitive. But AKC does not compromise quality reducing price.

    AKC thinks if necessary price will be higher but quality can not be

    compromised AKC also considers the internal factors like companys

    profit, different costs which are completely controllable by the top

    management.

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    Pricing approaches

    AKC mainly following competition based pricing though a new company

    has few options to follow another pricing method except cost basedpricing method but since some other companies are operating in the

    market AKC has to follow competition based pricing method. Despite

    these things it thinks of its costs and profits.

    Pricing strategy

    There are some widely exercised price quality strategy which are shown

    in a graph

    ProductQuality Price

    High Medium Low

    High 1. Premium strategy 2. High value

    strategy

    3. Super value

    strategy

    Medium 4. Over charging

    strategy

    5. Medium value

    strategy

    6. Good value

    strategy

    Low 7. Rip-off strategy 8. False economy

    strategy

    9. Economy

    strategy

    AKC adopts High value strategy. Because it does not compromise quality

    but change medium price.

    Pricing objectives:

    Pricing decisions are often affected by some objective set up earlier bythe top management. A company can persue any of five following major

    objectives through pricing:

    i. Survival

    ii. Maximum profit

    iii. Maximum market share

    iv. Maximum market skimming

    v. Product quality leadership.

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    AKC has set up price of its products keeping the following objectives in

    view:i. Survival

    ii. Product-quality leadership.

    Price adjustment Strategy

    A company follows different price adjustment strategies for various

    customer differences and changing situations. The main strategies are:

    I. Geographical pricing

    Geographical pricing means how the company price its products to

    different customers indifferent locations and countries.

    II. Discount pricing

    Reducing prices to reward responses such as early payment, purchase

    volume, and off season buying.

    III. Discriminatory pricing

    Adjusting prices to accommodate differences in customers, products,

    locations, and soon.

    IV. Promotional pricing

    Company can & use several pricing techniques such as loos-leader

    pricing, special event pricing, cash rebates, low-interest financing, longer

    payment terms, warranties and service contracts, and psychological

    discounting to stimulate early purchase or more purchase.

    V. Psychological pricing

    Adjusting prices for psychological affects. Price says some things about

    the product. For example, many customers use price to judge quality.

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    At present AKC does not exercise any of the price adjustment strategies

    mentioned above. Its pricing strategy is same for all sorts of customers

    and for all areas of the country but AKA is thinking followinggeographical pricing technique for exporting to middlest market.

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    Chapter five

    Distribution strategy

    In today, economy most producers do not sell their goods directly to thefinal users. Between them standers a set of intermediaries performing a

    variety of functions. Marketing channel consists of some interdependent

    organizations involved in the process of marking a product or service

    available for use or consumption. There are two broad categories of

    distribution channel direct and indirect.

    AKC uses only indirect channel of distribution to make the product

    available for use.

    Types of channel

    First : Zero level channel

    Manufacturer ---------------------------------------> Customer

    Second: One level channel

    Manufacturer ------> Dealer/Retailer -------->Customer

    Third: Two level channel

    Manufacturer ------> Dealer -------->Retailer--->Customer

    Fourth: Three level channel

    Manufacturer--> Dealer-->Whole seller -->Retailer-->Customer

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    Diagram of channel of distribution is as under

    AKC uses one level channel of distribution

    Manufacturer --------> Retailer -------->Customer

    AKC has huge number of sales representatives performing the activities

    of order taking product delivering and market promotion through out the

    country under the supervision of area sales manager, regional sales

    manager and general manager sales. These sales representatives sale the

    products to the retailers.

    Factors to be considered in selective channel of distribution.

    1. End-user considerations

    2. Product characteristics

    3. Capabilities and resources

    4. Functions that need to be performed.

    5. Availability and capabilities of intermediaries.

    Manufacturer

    Dealer

    Whole seller

    Retailer

    Customer

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    Since AKC use one level distribution channel and it mantstomake its

    products available every where and sales in small lit and in chash so it

    does not considers the things scrutinizely.

    Channel objective

    The amin channel objective of Abul kahir Consumers Ltd is to made the

    products available every where in the country and maximize sales

    volume.

    Channel functions

    A distribution channel moves from producers to customers. It overcomes

    the major time, place and possession gaps that separate goods and

    services from those who would use them. The channel member of AKC

    perform the following functions.

    1. Distribution: Retailers distribute the products to the final

    customers.

    2. Information: Retailers some times give important information

    about the market conditions.

    3. Promotion: channel members sometimes help AKC to promote its

    sales volume and build up market image through the participation

    of many promotional activities.

    4. Matching: Retailers often match the markets needs with the

    company, offerings.

    Channel management decision

    Abul Khair Consumers Ltd. Thinks that channel of distribution plays a

    very vital role between producers and customers and perform a variety of

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    functions. So channel management decision is very important. Channel

    management decisions include three things:

    1. Selecting channel members2. Motivating channel members

    3. Evaluating channel members.

    The channel management decision is taken by top management. AKC

    sells its products to the retailers directly. This company maintain close

    relation with the retailers through continuous communication. Since there

    retailer is

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    Questionnaire

    Questions about manufacturing Plant

    1. Could you tell about the short history of your factory?

    2. Could you tell us about ownership of the plant?

    3. Where is your factory located?

    4. What is the total area of the Plant?

    5. What is the organ gram of the plant?

    6. How many units and machineries in it?What in the country of origin of the machineries?

    7. How many employees (executive & staff) work here?

    8. Do you have any expatriate executive?

    9. Do you think that Abul Khair Tobacco is the leading factory in this

    line?

    10. What are the sources of raw materials?

    11. Do you have any wastage processing arrangement for the protection

    of environments?

    12. Do you ensure hygienic environment for the market?

    13. Do you have any policy to cover losses occurred by any kind of

    accident?

    14. What are the steps in manufacturing process?

    15. Where do you cheek quality of the product?

    Questionnaire about UPS

    QUESTIONS ABOUT PRODUCT:

    1. What is the concept of your product?

    2. What types of raw materials are used in

    3. What are the brand names of your product?

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    4. Do you think your product is market leader/

    5. Who are the users of your product?

    6. What are the different sizes and shapes of your product?7. Do you have R & D Department?

    8. What are the sizes of packet of your products?

    9. Do not you think that your production plant in polluting the

    environment?

    10. What are the process to justify the comparative standard of your

    product?

    11. Do you maintain separate department in the factory?

    12. How cereld you measure the quality of your product?

    13. Are your customer satisfied having your products?

    14. How do you collect information about customer satisfaction?