acac state coordinator manual 2016 - acenet.edu · web viewhow do volunteers determine what...

VOLUNTEER MANUAL

Funding and support for this guide was provided byACT

American Council on Education Bank of America Charitable Foundation

College BoardHearst FoundationLumina FoundationKPMG Foundation

The Bill and Melinda Gates FoundationThe Education Trust

The Kresge Foundationand

Strada Education Network (formerly USA Funds)

Copyright 2011, 2012, 2013, 2014, 2015, 2016, 2017 American Council on Education. This publication may be reprinted without permission, provided that all notices remain intact. Revisions may be made to portions of the publication only to replace any state-specific references with the name of another state for use in a College Application Campaign event. Any commercial use is strictly prohibited.

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COORDINATOR

Table of Contents

ACAC Introduction ………………………………………………………………….……………...3Resource Overview ……………………………………………………………………………...…4Volunteer Management Timeline …………………………………………………………..…….5Volunteer Audits …………………………………………………………………………….…6 & 7How Volunteers Can Support …………………………………………………………………….8Recruiting and Assigning Volunteers to ACAC Schools...................................................9Volunteer Recruitment Letters ……………………………………………………………...10-12Volunteer Training…………………………………………………………………………………13Volunteer Training Agenda………………………………………………………………………14General Volunteer Information ……………………………………………...………………….15Social Media ………………………………………………………………………………………..16Volunteer Thank You Letter ……………………………………………………………………..17Feedback Survey ………………………………………………………………………………….18

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American College Application Campaign – State Coordinator – Volunteer Manualwww.acenet.edu/acac [email protected] 2

All items found in the Volunteer Manual are available on the American College Application Campaign website for you to download and print. Visit www.acenet.edu/acac and select “Resources.”

http://www.acenet.edu/acac

Welcome to the American College Application Campaign

The American Council on Education is pleased to provide a home to the American College Application Campaign (ACAC), a national effort to increase college access through dissemination of ideas, development of practices, and technical assistance for implementation of a College Application event.

The ACAC initiative began in 2005, in a single GEAR UP North Carolina high school in Chatham County. Since that time, the initiative has expanded statewide in North Carolina with every district and over 470 high schools participating annually. Shortly after, the number of states implementing a College Application event began to grow. Beginning in 2014, ACAC took place in all 50 states and the District of Columbia. This past fall an estimated 6,000 schools hosted programs. This manual highlights the most effective practices of participating states for volunteer management.

In 2016, the Free Application for Federal Student Aid (FAFSA) made a significant change by moving the date it is available from January 1 to October 1. This early release is beneficial for students as it allows them to learn their federal aid eligibility earlier, giving them more time to research and apply to colleges before admissions deadlines. This also allowed many of the ACAC states to better align their College Application Campaigns with FAFSA completion efforts. ACAC encourages states to continue bringing college application and FAFSA completion efforts together to better support students.

Campaign Resources for your State

This volunteer manual gives an overview of the volunteer resources available for implementing a College Application Campaign. This manual is intended for the designated ACAC State Coordinator, who will lead the planning and implementation of the state’s College Application Campaign. All materials are available on ACAC’s website, www.acenet.edu/acac, under Resources.

A national ACAC Dropbox© is also available to all State Coordinators. This is a resource used to share national templates and documents states create for their Campaigns. If you do not currently have access to the Dropbox, please contact one of our staff members below.

Questions or need additional support? Contact the American College Application Campaign to discuss your state’s goals, resources and technical assistance available from our team, and next steps to implement a successful College Application Campaign.

Melissa Caperton: [email protected] 919-602-3635 (direct)Lisa King: [email protected] 989-274-1872 (direct)Joni Petschauer: [email protected] 252-241-5593 (direct)

Want to stay connected with and informed about the American College Application Campaign? Subscribe to our newsletter at www.acenet.edu/acac, follow us on Twitter at www.twitter.com/american_cac and like us on Facebook at www.facebook.com/americancac.

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http://www.twitter.com/american_cac


mailto:[email protected]




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Volunteer Resource Overview

Volunteer Management TimelineThis timeline provides a recommended process for recruiting, training and managing volunteers.

Volunteer AuditUtilize the Volunteer Audit templates to identify potential volunteers. Two template are provided: one for a state-level audit and one for a community-level audit. It is recommended you complete this process at least three months prior to your Campaign event.

Volunteer Recruitment LettersThree template letters for steering committee members and host high schools to utilize when conducting outreach to potential volunteers.

Volunteer Training AgendaA sample template with recommendations of topics to cover during a volunteer training.

General Volunteer Information One-PagerUtilize this one-pager to help your volunteers get a quick understanding of the purpose and goal of your College Application Campaign event.

Social Media One-PagerThe purpose of this one-pager is to share the national, state, and host site social media channels and encourage volunteers to connect and share on social media.

Volunteer Thank You LetterA template letter for thanking your volunteers after the Campaign.

Volunteer Feedback SurveyThis survey form may be utilized in its entirety or states are welcome to modify to fit their needs. The volunteer survey template is available as Word document and Google Form.

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Volunteer Management Timeline

June - July Prior to Campaign Evento Host second steering committee meeting to discuss recruitment of schools, materials

and resources for schools, volunteer recruitment, and other pressing issues.o Complete the Volunteer Audit to identify potential volunteers.

September – October Prior to Campaign Evento Conduct trainings for volunteers. ACAC has developed a training PowerPoint that

you may customize to your state’s program. o Encourage participation in national ACAC #WhyApply Day on Friday, September 22,

2017 to kick off the college application season.

Week Prior to Campaign Evento If your state helped recruit volunteers, send a reminder to volunteers about their

assignments and expectations.

During your Campaign Evento Be available to troubleshoot volunteer issues and questions.

Within Month Following Campaign Evento Survey volunteers about their experiences.o Thank volunteers for their support.

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A complete College Application Campaign timeline is available in the State Coordinator Implementation Resources subfolder on the national ACAC Dropbox©.

Volunteer Audit: State-Level

Volunteers are critical to the success of any College Application Campaign and the Steering Committee is an excellent resource to identify potential pools of volunteers such as:

Admissions representatives CBOs focused on college access Retired educators Returning college students College students seeking school counselor degrees Business leaders

Potential VolunteersUse the following table to identify potential volunteers in your state for your College Application Campaign. Remember, volunteers don’t have to be individuals already working on college access initiatives, though it is helpful. They also don’t need to be experts in the college application process. Space has been provided at the bottom of the table for you to add additional partners, if needed. If the state will not be assisting in volunteer outreach and support, a modified version of this state-level audit is available for a school to conduct a community-level audit.

Potential Volunteers Name of Contact Email Address Phone NumberSchool Boards Association

School Counselor Association

School Administrators AssociationTeacher Association

Financial Aid AssociationState NCAN Program

Business Committee for Education OrganizationChamber of Commerce

State PTO/PTA Association

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Volunteer Audit: Community-Level

In addition to the volunteer recommendations during a state-level audit, communicants should also consider the following individuals:

Student alumni who recently graduated from college or are currently attending college

Teachers Parents Business leaders Religious leaders

Potential VolunteersUse the following table to identify potential volunteers in your community for your College Application Campaign event. Remember, volunteers don’t have to be individuals already working on college access initiatives, though it is helpful. They also don’t need to be experts on the college application process. Space has been provided at the bottom of the table for you to add additional partners, if needed.

Potential Volunteers Name of Contact Email Address Phone NumberParent Teacher AssociationFaculty and StaffTeachersChamber of Commerce

Financial Aid AssociationState NCAN Program

Business Committee for Education OrganizationJunior League AssociationsWomen Leader AssociationsRotary

Young Nonprofit Professional Associations

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How Volunteers can Support the College Application Campaign

Although familiarity with the college application process is a plus, it is not required for someone to fulfill a useful task and have a meaningful volunteer experience at a participating Campaign high school. Here are a few tasks that volunteers could contribute to the initiative at any Campaign high school:

o Greet students as they arrive to the computer lab.

o Manage sign-in and/or sign-out sheets.

o Help students log-on to the website portal (if available) or application site and begin an application. If the state does not have a portal or the school does not have enough computers or stable online service, the counselor office should be prepared with paper applications. Volunteers, in that case, can hand out applications.

o Guide students through the college application process and help answer any questions students may have, regardless of where the student wishes to apply.

o Monitor printers to ensure that any applications or confirmation pages that need to be printed remain in order and replenish the paper supply as needed.

o Help ensure students register for the FSA ID after they submit their college application(s).

o Share personal college experiences with students, as requested.

o Instruct each student to complete an evaluation of their College Application Campaign event experience, if applicable.

o Handout materials to students after they complete their college application(s) such as an “I Applied!” button or sticker, a “What Next?” handout, and a reminder to attend the Financial Aid Day (FAFSA Day or College Goal event) held in your state.

o Congratulate each student on applying to college and encourage them to complete their admission file by sending in their high school transcript, test scores, or any other documentation that the college may require.

o Encourage students to share their experience with other classmates.

o Wear college gear with the name of your alma mater so students know they can ask you about your experiences at that particular college or university.

o Participate in national ACAC #WhyApply Day on Friday, September 22 to kick off college application season.

o Join the conversation on social media using #WhyApply and #IApplied. Encourage volunteers to follow ACAC on Facebook and Twitter as well as any social media

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channels for the state campaign and high school(s). (https://twitter.com/american_cac and www.facebook.com/americancac/)

Recruiting and Assigning Volunteers to ACAC Schools

States have implemented volunteer recruitment and assignment in a variety of ways. It is up to your state to determine the best approach for your program. Below are approaches ACAC states have used, but there are other creative means to identify and assign volunteers.

Lead agency acts a facilitator – Through this approach, the State Coordinator for the Campaign program will assist in providing the contact information of high schools that want assistance in recruiting volunteers. In this instance, it is necessary for the State Coordinator to request during Campaign registration whether the Site Coordinator would like their contact information to be made public so that volunteers can contact them. Typically, State Coordinators will post this information on the state’s Campaign website so volunteers can quickly identify schools that are seeking assistance.

Lead agency acts as recruiter – In this approach, the State Coordinator takes an active role in identifying potential pools of volunteers to assist participating high schools. It is still important for the State Coordinator to know which schools would like help in recruiting volunteers, so a question regarding whether high schools would like their Site Coordinator’s contact information to be made public for volunteer recruitment should still be asked at the time of registration for the Campaign. In this approach, rather than just making the list public so that volunteers can reach out to schools, the State Coordinator and, perhaps, members of the Steering Committee will send the list of schools and contact information to potential volunteers, typically through email. For instance, the list of schools and their contact information could be sent to the state’s AACRAO or NACAC listserv.

High schools lead recruitment – In this approach, the State Coordinator does not play a role in the recruitment of volunteers for participating high schools. Rather, the responsibility is placed solely on the participating high schools to identify and recruit volunteers for their event. In this instance, the State Coordinator would not need to request approval to publicly share contact information of site coordinators at participating high schools (see host site recruitment toolkit on ACAC website). However, if this approach is employed, it is strongly recommended that the State Coordinator provide guidance to participating high schools regarding potential sources of volunteers and the roles that volunteers can play at a Campaign event. Furthermore, the high school Site Coordinator would need to ensure that the volunteers access the volunteer training videos (if provided by the state) or they will need to provide a face-to-face training for their school’s volunteers.

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http://www.facebook.com/americancac/

https://twitter.com/american_cac

Steering Committee Volunteer Recruitment Letter – Longer Template

September 2017

Dear [NAME OF ORGANIZATION],

On behalf of the [STATE CAMPAIGN/STEERING COMMITTEE, I wanted to share an upcoming volunteer opportunity through [NAME OF STATE CAMPAIGN], [CAMPAIGN DATE(S)]. Our organization has supported [STATE CAMPAIGN] since [YEAR]. The exciting news for this year is that we have grown in size with [NUMBER OF] high schools participating! This means even more volunteers will be needed.

The goal of [NAME OF STATE CAMPAIGN] is to provide every graduating high school senior the opportunity to apply to college with a particular focus on helping first-generation college-going students, low-income students, and students who may not otherwise apply to college. A critical component of [NAME OF STATE CAMPAIGN] is the one-on-one support provided by volunteers who help students fill out applications or help the counselor with running the event.

Which high schools are participating?The host site list is available [INSERT WHERE AVAILABLE]. Check to see if the high school you graduated from or one in your local area is on the list.

Who can volunteer? Volunteers may include high school staff, retired counselors, registrars and admissions officers from nearby postsecondary institutions, high school alumni, parents and representatives from the community. It’s ok if you haven’t seen or completed a college application in years. Not all volunteer tasks will require directly helping a student complete an application. And for those that do help students complete the applications, most questions are about unfamiliar terms to the student.

How do I sign up to volunteer?Each high school has a site coordinator to contact if you want to volunteer. [INSERT HOW TO SIGN UP OR CONTACT SITE COORDIANTORS] Consider multiple high schools in case the first place you contact has their volunteer needs secured.

Still not sure? Want to learn more? [INSERT VOLUNTEER RESOURCES/TRAININGS PROVIDED BY THE STATE]

It has been found that the number one reason a student does not apply to college is that he/she does not know how and that is where you can help.

As a volunteer, you would certainly be representing the institution where you work or the institution from which you graduated and could answer any questions about those institutions. But, remember your main focus will be to assist each student no matter what college/university he/she would like to apply to.

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We hope many of you will volunteer for this very important event. This initiative is important for higher education in [STATE] but critical for all the high school students we will be assisting. Thanks in advance for all who may be able to volunteer this year. Your efforts truly help the high school seniors in our state who might not otherwise consider going on to a college, university, or other specialized training school!

Sincerely,

[STEERING COMMITTEE MEMBER NAME]

Steering Committee Volunteer Recruitment Letter – Shorter Template

September 2017


[NAME OF STATE CAMPAIGN] is [DATE] and many high schools are seeking volunteers.

The goal of [NAME OF STATE CAMPAIGN] is to provide every graduating high school senior the opportunity to apply to college with a particular focus on helping first-generation college-going students, low-income students, and students who may not otherwise apply to college. A critical component of [NAME OF STATE CAMPAIGN] is the one-on-one support provided by volunteers who help students fill out applications or help the counselor with running the event.

The host site list is available [INSERT WHERE TO FIND HOST SITE LIST]. Check to see if the high school you graduated from or one in your local area is on the list.

We hope many of you will volunteer for this very important event. This initiative is important for higher education in [STATE] but critical for all the high school students we will be assisting. Thanks in advance for all who may be able to volunteer this year. Your efforts truly help the high school seniors in our state who might not otherwise consider going on to a college, university, or other specialized training school!

Sincerely,

[STEERING COMMITTEE MEMBER NAME]

[SITE COORDINATOR NAME] [YOUR TITLE][CONTACT INFO]

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High School Volunteer Recruitment Letter - Template

SCHOOL LOGO SCHOOL ADDRESS

September 2017


[NAME OF YOUR HIGH SCHOOL] is pleased to announce its participation in [NAME OF STATE CAMPAIGN]! In an effort to further expand college access initiatives, the [NAME OF LEAD ORGANIZATION] is sponsoring [NAME OF STATE CAMPAIGN] from [CAMPAIGN DATE(S)]. The goal of [NAME OF STATE CAMPAIGN] is to provide every graduating high school senior the opportunity to apply to college [INSERT ADDITIONAL GOALS, IF NECESSARY].

[NAME OF STATE CAMPAIGN] can open the door for students by encouraging them to take significant steps toward college in their senior year. What began in 2005 as a single day at one high school in North Carolina has evolved into 50 state campaigns to help students. This year, [STATE] expects over [NUMBER] high schools to participate in our statewide campaign. A critical component of [NAME OF STATE CAMPAIGN] is the one-on-one support provided by volunteers who help students fill out applications at school. Volunteers may include high school staff, registrars and admissions officers, and financial aid advisers from nearby postsecondary institutions, and representatives from the community.

We will be hosting our event on [DATE(S) AND TIME] and would welcome representatives from [NAME OF ORGANIZATION] to visit our school during this exciting and important time. Volunteers can greet and sign-in students, assist students with the completion of online college applications, or distribute additional information about financial aid opportunities. Our students would really appreciate your help and support as they take a big step toward going to college.

If you or any of your colleagues at [NAME OF ORGANIZATION] are interested in working with [NAME OF YOUR HIGH SCHOOL] in any capacity, please contact me at [SITE COORDINATOR INFO].

Thank you!

Volunteer resources and webinar information are available at [WEBSITE].


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Volunteer Training

Training volunteers for your College Application Campaign is not a complex task. You want to provide volunteers with enough information to be useful to you and the students but not so much as to overwhelm them. In addition to the very real assistance they can provide to ensure that your College Application Campaign event is successful, they also are likely to become college access advocates in the community.

Training should, ideally, occur about one month prior to the state’s Campaign to ensure information is fresh in the minds of volunteers. These trainings can be done virtually through a webinar or through a face-to-face gathering. Some states have also done a short video tutorial available on their College Application Campaign’s website. If a school requires a background check for non-school personnel to work with students on campus, be sure to handle this requirement prior to the training or encourage potential volunteers to contact the school to complete any necessary procedures prior to the school’s event.

Below is a recommended list of topics to cover during a volunteer training. The list is not exhaustive and any items your state believes are necessary to implementing a successful volunteer initiative should be added.

Topics to discuss during a volunteer training session:o What is the American College Application Campaign? Provide details on the national

initiative and specifics on your state’s Campaign initiative. What is the goal?o What does a College Application event look like at a high school?o What is the role of a College Application Campaign volunteer?o How do volunteers determine what schools need volunteers and how do volunteers

sign up for a volunteer opportunity?o Volunteers need to leave college and university preferences at the door!o Engaging in Campaign efforts outside of volunteer tasks such as social media, pep

rallies, spirit weeks, and national ACAC #WhyApply Day on September 22, 2017.o Questions and answers

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A volunteer training PowerPoint template that you can customize to align with your state’s implementation of the Campaign is available in the national ACAC Dropbox©.

Volunteer Training – Agenda Template

Training volunteers for your College Application Campaign is not a complex task. You want to provide volunteers with enough information to be useful to you and the students but not so much as to overwhelm them. In addition to the very real assistance, they can provide to ensure that your College Application Campaign event is successful; they also are likely to become college access advocates in the community.

State coordinators and host sites are not required to provide a volunteer training. It is up to each state and host site based on whom you have selected as volunteers and if they feel comfortable with the tasks you are expecting them to complete. You can provide training as a short face-to-face gathering up to a month before the event or as soon as a week before the event or the day of the event. If a school requires a background check for non-school personnel to work with students on campus, be sure to handle this requirement prior to the training.

I. Welcome and Thank You!- Have all volunteers sign in and provide you with name, phone number(s), and

address (you will need the address later when you send a follow-up thank you note)

II. Purpose of American College Application Campaign and [insert state campaign]- To encourage and assist all students to apply to college, especially those who

are from low-income and first generation college families, because applying to college will increase their options as they decide what to do after high school.

- To provide additional information to students about the college-going process.- To reinforce a college-going culture in the community.- This is not a recruitment activity for a specific school. If a volunteer has a strong

relationship (or love) for a particular school, it is important to leave it at the door.- [insert additional state goals]

III. College Application Campaign Event Logistics - Provide a short tour of the school highlighting where the event will be held,

principal’s office, facilities they may use or go into and those that they should not

- Dates and times College Application Campaign events will be held at the school- Times that volunteers are expected to be available (it is strongly recommended

that they are asked to arrive 15-30 minutes prior to the start of the event)- Assign tasks to be done by volunteers- Review FAQs

IV. Engagement Before/After Event- Remind volunteers of pre- and post-event opportunities like pep rallies and

FAFSA complete events. - Share social media strategy and encourage their use of hashtags and

participation.- Participate in national ACAC #WhyApply Day on Friday, September 22 to kick

off college application season.V. Questions?VI. Thank you!

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General Volunteer Information

Thank you for volunteering to assist students during [STATE CAMPAIGN NAME]! We appreciate your hard work and dedication to make college a reality for all [STATE]’s students. Before you report to your volunteer site, you may want to familiarize yourself with the following information about the American College Application Campaign and [STATE CAMPAIGN NAME].

o [STATE CAMPAIGN] is an event sponsored by [SPONSOR NAME(S)] and more than [NUMBER] high schools and community based organizations located throughout the state host college application events to support students through the process.

o The goal of the Campaign is to provide every graduating high school senior the opportunity to apply to college, with a particular focus on helping first-generation students, low-income students, and students who may not otherwise apply to college.

o Students are encouraged to research different colleges and universities in order to find the best match and fit for them prior to [STATE CAMPAIGN NAME].

o Students will be applying to a variety of colleges and universities, based on their prior research. The role of the volunteer is to be supportive of the students’ choices, not to recruit students to a particular school.

o Host sites provide designated space and time during their regular operating hours for completing applications.

o Students may have questions about application fees and waivers. Note that some colleges and universities in [STATE] do not have an application fee. Others allow for fee deferrals or waivers. More information can be found at [URL/RESOURCE].

o Some students may be eligible for an application fee deferral or waiver from their high school counselor based on their family income status. If students have questions about eligibility, please refer them to their school counselor.

o For colleges that require an application fee, students can use credit or debit cards online, or they may print their online application(s) and mail with a check to the college(s).

o In order to be eligible for Federal or state financial aid, college applicants must complete the Free Application for Federal Student Aid (FAFSA) as soon as possible after October 1, of their senior year. The earlier students and parents/guardians complete and submit this form, the better!

o [STATE CAMPAIGN] is part of a larger, national campaign effort. We are one of 50 states participating in the American College Application Campaign. Consider joining us on social media to participate in the national ACAC #WhyApply Day on Friday, September 22 to kick off college application season.

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Volunteers: Leveraging Social Media

The American College Application Campaign is on Facebook and Twitter. ACAC plans to highlight every state’s initiative. States and host sites are encouraged to like and follow ACAC as well as tag us in your social media posts. Share photos, media stories, and other items from past and future events.

Volunteer RecruitmentExample posts can be tweaked for Facebook, Twitter, LinkedIn, etc. Remember Twitter has a 140 character count limit.

[DATE] is [STATE CAMPAIGN NAME] and we need volunteers! Can you help? [URL] #IApplied

Seniors across [STATE] will be completing college applications [DATE] for the @AmericanCAC. Many high schools need volunteers. Please consider helping. [URL] #IApplied

It’s not too late! A few high schools still need volunteers for [STATE CAMPAIGN NAME]. Do you have 4 hours to spare? [URL] #IApplied

Volunteer EngagementVolunteers are encouraged to share their experience on social media. Consider posting:

Answer why students should apply to college using #WhyApplied Photos of students completing applications (make sure they have given permission!) Thank your place of employment for letting you volunteer Photos of you helping a student A short video of students working on applications Share your college story with #IApplied

Don’t forget to tag us and use the campaign hashtags. Facebook: AmericanCAC Twitter: American_CAC #IApplied #WhyApply [STATE FACEBOOK/TWITTER/ETC]

See Facebook, Twitter, & Instagram posts from across the country at http://bit.ly/acac_whyapply and http://bit.ly/acac_iapplied

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http://bit.ly/acac_iapplied

http://bit.ly/acac_whyapply

http://twitter.com/american_cac

http://facebook.com/americancac

Volunteer Thank You Letter Template

Dear [VOLUNTEER’S NAME],

On behalf of [NAME OF HIGH SCHOOL], I would like to personally thank you for volunteering your time at our [STATE CAMPAIGN NAME] event. This campaign could not have been a success without your help and the help of many others who volunteered their time.

[State Coordinators, include this if you plan to have a volunteer survey: To improve our future [STATE CAMPAIGN NAME] events and your volunteer experience, please complete this short online survey at your convenience: [survey link]]

During [NAME OF STATE CAMPAIGN], [NUMBER OF SENIORS SUBMITTING COLLEGE APPLICATIONS] seniors submitted over [NUMBER OF COLLEGE APPLICATIONS SUBMITTED] college applications. [Optional]In addition, [FAFSA COMPLETION PERCENTAGE] of our students filed their FAFSA during the [DATE]. Thanks to our seniors’ hard work and the assistance of volunteers like you, they are one step closer to actualizing their dreams of attending college!

Once again, [NAME OF YOUR HIGH SCHOOL] thanks you for your efforts and contribution of time during [NAME OF STATE CAMPAIGN]! We look forward to seeing you throughout the school year and especially at our event next year.

Sincerely,


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Volunteer Feedback Survey

Thank you for volunteering during this year’s [STATE CAMPAIGN NAME]. We appreciate your time and talent. As a volunteer, the [STATE CAMPAIGN NAME] steering committee would like to receive your feedback based on your experience. Please complete this brief survey to help us reflect on our successes this year and improve for next year.

The survey should take 5 minutes to complete. One you click “submit” at the end of the survey, your answers will be submitted and you will not be able to make further changes.

Your responses will be kept confidential. The survey asks for you to identify the high school(s) where you volunteered to help us provide a summary of feedback to the sites. [STATE CAMPAIGN NAME] steering committee will analyze the data and report findings in aggregate. The name of the high school will never be associated with your responses in any report of the findings.

Please complete the survey by [DATE]. If you have any questions, please contact [STATE COORDINATOR NAME AND EMAIL].

Q1. What type of school/organization are you affiliated with? (required) Public college or university Private college or university Community organizations College access network or program State agency High School Other

Q2. Please select your title/position (required) Admissions professional School counselor School teacher School administrator GEARUP coordinator AmeriCorps member College access program/network professional Youth-serving nonprofit professional Other

Q3. Where did you volunteer for [STATE CAMPAIGN NAME] (required)[Depending on number of sites, consider a drop down menu option or blank space.]

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Q4. How many total hours did you volunteer? 1-3 hours 4-6 hours More than 6 hours

Q5. Please rate your satisfaction with how your volunteer time was utilized. Poor Fair Good Excellent

Q6. Please rate the quality of the following resources.[List resources available/provided to volunteers such as Volunteer Guide, training, etc]

Resource 1• Poor• Fair• Good• Excellent

Q7. Overall, how did the event compare with your expectations in regards to organization and flow?

Below expectations Met expectations Exceeded expectations Other

Q8. Will you volunteer again during [STATE CAMPAIGN NAME]? No Probably not Maybe Probably Definitely

Q9. Do you have any comments, questions or concerns about [STATE CAMPAIGN NAME]?

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