acc climate survey - austin community college district€¦ · south austin 5% 90 distance learning...

ACC Climate Survey Fall 2017

10/31/2017

ACC Employee Climate Survey Fall 2017

Answer Choices % NCypress Creek 6% 105Eastview 10% 178Elgin 3% 57Hays 3% 51Highland 12% 198Highland Business Center 12% 198Northridge 12% 210Pinnacle 5% 77Rio Grande 4% 70Riverside 8% 138Round Rock 8% 137Service Center 6% 95South Austin 5% 90Distance Learning 1% 10Other 5% 83

Answered 1697Skipped 0

ResponsesPlease indicate your primary campus/ location:

Highland, Highland Business Center, Northridge had highest response rates.

These locations/ campuses are several of the largest in the district, HBC hosting a majority of the staff positions.

6%

10%

3% 3%

12% 12% 12%

5% 4%

8% 8%6% 5%

1%

5%

‐1%

1%

3%

5%

7%

9%

11%

13%

15%

Please indicate your primary campus/ location:

Responses %

2 last updated: 10/30/2017 1:33 PM


College Organization

95% of respondents, reported to understand their role in the College.

60% of respondents, reported that "Decisions are made at the appropriate level"

Almost 75% of respondents, reported that "ACC provides opportunities for personal growth"

Less than half (42%) felt that there was room for career growth and opportunity.

95%

60%

62%

66%

42%

65%

74%

3%

23%

21%

19%

28%

18%

16%

2%

18%

17%

14%

30%

17%

10%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

I understand my role in the College.

I feel that decisions are made at the appropriate level at ACC.

I believe ACC offers salaries and benefits that attract goodemployees.

I believe ACC offers professional development opportunitiesthat meet my career and work needs.

I feel that there are adequate opportunities for careeradvancement at ACC.

I feel that I am a valued part of the College organization.

My work at ACC provides me with opportunities for personalgrowth.

Q3 College Organization

Strongly Agree/Agree Neither Agree nor Disagree Disagree/Strongly Disagree

3 last updated: 10/30/2017 1:33 PM


College Culture

Almost 60% of respondents felt that they would be treated fairly in a grievance or complaint process.

71% of respondents reported they felt a "Strong connection to the College"

80% of the respondents reported they felt they would be "accepted without regard to cultural or ethnic diversity"

80% of the respondents reported they felt the "faculty, staff, and administrators are courteous,

46%

56%

57%

41%

71%

80%

72%

80%

25%

30%

29%

29%

19%

13%

19%

14%

29%

15%

15%

30%

10%

7%

9%

6%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

I feel that I have an opportunity to provide input on decision‐making at ACC.

I believe that I would be treated fairly in a grievanceproceeding at ACC.

I believe that I would be treated fairly in a complaint processat ACC.

I believe policies and procedures are followed consistently inall areas of the College.

I feel a strong sense of connection to the College.

I feel that employees are accepted without regard to culturaland ethnic diversity.

The College inspires me to do my best work.

I feel that faculty, staff, and administrators are courteous,helpful, and friendly.

Q4. College Culture


4 last updated: 10/30/2017 1:33 PM


Commitment to Students

77% of the respondents reported they felt that ACC is student centered focused.

79% of the respondents reported they "felt students are made to feel welcome"

74% of the respondents reported they "felt students are supported throughout their time at ACC".

69% of the respondents reported they "felt the diversity of the staff body reflects that of the student body".

77%

79%

74%

69%

11%

14%

18%

19%

12%

7%

8%

12%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

I feel that there is a focus on students in everything we do atACC.

I feel that students are made to feel welcome throughout theCollege.

I feel that students are supported throughout theirexperience at ACC.

I feel that diversity of staff and faculty at ACC reflects thediversity of our students.

Q5. Commitment to Students


5 last updated: 10/30/2017 1:33 PM


Communication

Just over half (52%) of the respondents reported that decisions are communicated to others accurately and timely.

55% of the respondents reported they felt that policies and procedures are effectively

communicated. Only 44% of the respondents reported they felt information was shared between divisions and

52%

55%

44%

72%

21%

20%

28%

16%

27%

25%

28%

12%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

I feel that decisions are communicated to others in theCollege accurately and in a timely fashion.

I feel that policies and procedures are effectivelycommunicated to employees.

I feel that information is shared between organizational unitsof the College, allowing employees to do their jobs effectively.

I know where to find College policies and procedures tosuccessfully perform my job.

Q6. Communication


6 last updated: 10/30/2017 1:33 PM


Work-Life Balance

72% of the respondents reported the College supports a positive "work‐life" balance.

65% of the respondents reported that work rarely interferes with their personal life.

68% of the respondents reported that they have a manageable stress level at work.

72%

65%

68%

21%

14%

17%

7%

21%

15%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

I feel that the College supports a positive work‐life balance(through resources such as the Employee Wellness Program,

as well as other programs and policies).

My job rarely interferes with my personal life.

I feel that the stress level of my job is easily managed.

Q7. Work‐Life Balance


7 last updated: 10/30/2017 1:33 PM


Physical Environment and Services

84% of the respondents reported they felt "safe" at location.

Over 75% of the respondents reported they were satisfied with the cleanliness of facilities.

79% of the respondents reported they felt the grounds were well‐maintained.

73% of the respondents reported they felt there were adequate facilities to serve the needs of the college.

84%

76%

25%

64%

68%

79%

73%

10%

9%

35%

24%

13%

11%

15%

7%

16%

40%

12%

19%

10%

12%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

I feel physically safe at my location.

I am satisfied with the cleanliness of facilities at my location.

I am satisfied with the quality of food services at my location.

I feel that requests for maintenance and related repairs areaddressed promptly.

I am satisfied with the parking at my location.

I feel that the buildings and grounds at my location are well‐maintained.

Overall there are adequate facilities to serve the needs of thecollege.

Q8. Physical Environment and Services


8 last updated: 10/30/2017 1:33 PM


Resources

83% of the respondents reported they had appropriate technology to do the job.

82% of the respondents reported they felt their computer and technology issues were resolved appropriately.

Just over half (52%) of the respondents reported they felt that their offices were staffed adequately.

Only 55% of the respondents reported they felt that the College website was "easy to navigate".

83%

81%

82%

53%

67%

55%

67%

67%

47%

7%

13%

12%

25%

16%

19%

17%

27%

41%

9%

7%

5%

22%

17%

27%

16%

6%

12%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

I have the appropriate technology to do my job.

I feel that requests for computer and technical support areaddressed promptly.

My computer and technical support issues are resolvedappropriately.

I feel that ACC departments are adequately staffed.

I feel that my unit has adequate resources to do its job.

The college website is easy to navigate.

The college website is a useful tool for finding accurateinformation about ACC.

Computer labs are adequate and accessible

The administration and support of the college's enterprisedatabase systems (Ellucian Colleague) are adequate.

Q9. Resources


9 last updated: 10/30/2017 1:33 PM


Work Environment

Almost three quarters of respondents (74%) reported they felt "teamwork is encouraged".

Almost ninety percent (87%) of the respondents reported they felt they had a "good working relationship" with supervisor".

79% of the respondents reported they felt they had a "manageable workload".

80% of the respondents reported they felt they were "appreciated and respected by supervisor".

74%

87%

67%

79%

70%

80%

81%

14%

7%

16%

11%

17%

11%

14%

12%

6%

17%

9%

13%

8%

5%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

I feel that teamwork and collegiality are encouraged at ACC.

I have a good working relationship with my supervisor.

I feel that the workload in my department is distributedevenly most of the time.

I have a manageable workload.

I receive regular feedback regarding my work performance.

I am appreciated and respected by my supervisor for the workI do.

I am appreciated and respected by my co‐workers for thework I do.

Q10. Work Environment

Strongly Agree/Agree Either Agree nor Disagree Disagree/Strongly Disagree

10 last updated: 10/30/2017 1:33 PM


Work Environment

81% of the respondents reported they were satisfied with their jobs.

72% of the respondents reported they felt the College "supports developing a sense of community".

77% of the respondents reported they felt they were able to develop abilities and skills in the job.

71% of the respondents reported that they felt they were able to employ creative problem

81%

76%

81%

72%

69%

83%

77%

80%

71%

11%

12%

10%

17%

15%

10%

13%

11%

18%

7%

12%

9%

10%

16%

6%

9%

8%

12%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Overall, I am satisfied with my current job.

I feel that there is a spirit of cooperation in my department.

I have a clear understanding of my department's goals.

I feel the College supports developing a sense of communityat ACC.

I feel comfortable expressing my opinions in my workenvironment.

I feel comfortable asking for help in my work environment.

I have the opportunity to develop my abilities and skills in myjob.

I have the freedom to make decisions regarding how I do mywork.

I feel we employ creative problem solving approaches in mywork environment.

Q10. Work Environment

Strongly Agree/Agree Either Agree nor Disagree Disagree/Strongly Disagree

11 last updated: 10/30/2017 1:33 PM


Answered 1319Skipped 378

What is the most important issue affecting ACC

Open ended response, qualitative analysis reported under separete

cover.

12 last updated: 10/30/2017 1:33 PM


Answer Choices% N

White 61.5% 1043African-American/Black 7.5% 128Hispanic/Latino 18.4% 312Asian 3.5% 58Hawaiian/Pacific Islander 0.2% 3American Indian/Alaskan Native 0.9% 16Non-Resident Alien 0.1% 1Two or more 8.0% 136

ResponsesPlease indicate your race/ethnicity:

61.5% of the respondents were White, F16 percentages of staff ranged from 50%‐62%.

18.4% of the respondents were Hispanic, F16 percentages of staff ranged from 20%‐24%.

7.5% of the respondents were African American, F16 percentages of staff ranged from 10%‐15%.

3.5% of the respondents were Asian, F16 percentages of staff ranged from 2%‐5%.

61.5%

7.5%18.4%

3.5% 9.1%0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

Q12. Please indicate your race/ethnicity:

13 last updated: 10/30/2017 1:33 PM


Answer Choices% N

Male 36.8% 624Female 60.8% 1031Other 2.5% 42

Responses

Please indicate your gender:

Almost 61% of the respondents reported they were female

36.6% of the respondents reported they were male, with 2.5% reported as "other"

There appears to be a higher percentage of female respondents, as compared to the general staff ratio for F16, which is closer to a 50/50 ratio.

36.8%

60.8%

2.5%0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

100.0%

Male Female Other

Gender

Responses %

14 last updated: 10/30/2017 1:33 PM


Answer Choices% N

Less than 1 year 13% 2231 to 5 years 29% 4946 to 10 years 22% 37511 to 15 years 12% 20716 to 20 years 10% 171More than 20 years 13% 227

ResponsesHow long have you worked at ACC?

Over forty percent (42%) of the respondents reported they have tenure of less than 5 years at the College.

Just over twenty percent (22%) of the respondents reported they have tenure between 6 and 10 years at the College.

Almost one quarter (23%) of the respondents reported they have tenure between 11 and 20

42%

22%

23%

13%

0% 5% 10% 15% 20% 25% 30% 35% 40% 45%

Less than 5 years

6 years to 10 years

11 years to 20 years

Greater than 20 years

Chart Title

15 last updated: 10/30/2017 1:33 PM

acc climate survey - austin community college district€¦ · south austin 5% 90 distance learning...

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