accel warranty management system

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3/10/2015 Accel Warranty Management System http://myservice.accelwms.in/CallStatus_View.aspx 1/1 Online Warranty Management System Home Back SEAGATE OFFERS Free pick up and delivery service to our customers. Attention Seagate Customers: Seagate Customers/Dealers from remote cities (more than 60 Km from service centre) can now enjoy free pick up and drop/topay service facility. Customers are requested to note that Call Centre Agent will verify if free / topay pick up can be offered, before registering your complaint. Procedure is mentioned as below: TOPAY PROCEDURE After call registration through toll free number 18004254535, the customer can dispatch the parcel to Chennai address through any Note: 1) To view the "Short status" enter Reference ID / Call ID / RMA No / Vendor RMA No and security code 2) To view the "Detailed status" enter Reference ID / Call ID / RMA No / Vendor RMA No ,Phone no. and security code Customer Details Customer Name Vinod Jasuja Customer Father's Name Mr G R JASUJA Company Name b d computronix Permanent Address Replacement Shipping Address Door No/Apartment Name s25 second floor Door No/Apartment Name s25 second floor Street Name raisar plaza Street Name raisar plaza Area indira bazar Area indira bazar City JAIPUR City JAIPUR State RAJASATHAN State RAJASATHAN Country India Country India Zip Code 302001 Zip Code 302001 Email ID [email protected] Contact Name arun verma Landline Phone 2419300 Landline Phone 2419300 Mobile 9829010512 Mobile 9829010512 Mode of Communication  SMS  Email  Phone Vendor Name SEAGATE ServiceCenterName Accel Frontline Limi Request Type Repair/Replacement Address1 Plot No.7, Youdhish Courier Name Address2 Uphar Marg, Opp. Y Docket ID Service Center Phone No 01413091124 Product Details for Replacement Replacement Model No Replacement Part No Replacement Serial No Status View Details ST1000DM003 1CH162306 Z1DC73FZ Ready for Delivery Replacement Allotted View Details Reset Accel Frontline Limited © 2009 | Designed by Accel Frontline L Chat With Us

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Page 1: Accel Warranty Management System

3/10/2015 Accel Warranty Management System

http://myservice.accelwms.in/CallStatus_View.aspx 1/1

Online Warranty Management SystemHome Back

SEAGATE OFFERS

Free pick up and deliveryservice to our customers.

Attention SeagateCustomers:

Seagate Customers/Dealersfrom remote cities (morethan 60 Km from servicecentre) can now enjoy freepick up and drop/topayservice facility.

Customers are requested tonote that Call Centre Agentwill verify if free / topay pickup can be offered, beforeregistering your complaint.Procedure is mentioned asbelow:

TOPAY PROCEDURE

After call registration throughtoll free number18004254535, the customercan dispatch the parcel toChennai address through anylocal courier on topay basisalong with the print out ofattached topay approvalletter to courier. Cash tariffwill be paid at the time ofdelivery of the parcel. Pleaseclick here here to see topayapproval letter. Pleasemention the ref ID on theparcel and the letter. Afterdispatch please updatecourier details throughhttp://support2.seagate.com

REIMBURSEMENTPROCEDURE

After call registration throughtoll free number18004254535, wherever topay courier service is notavailable; those customerscan dispatch the parcel onpaid basis and send thebooking scan copy anddispatch details throughhttp://support2.seagate.comfor reimbursement. Pleaseclick here to see thereimbursement process.

To know more details aboutthe service "click here"

Send your feedback & queriesthroughhttp://support2.seagate.com

Seagate Technical SupportContact Details

Technical Support: 000800 440 1392Opening Hours: Monday toFriday 9am to 6pm (IST)Web:http://support2.seagate.com

Reference ID / Call ID / RMA No / Vendor RMA No sgtjpr150000395dwPhone no. 9829010512Please enter the security code ﴾case sensitive﴿ pefah

Note:1) To view the "Short status" enter Reference ID / Call ID / RMA No / Vendor RMA No and security code

2) To view the "Detailed status" enter Reference ID / Call ID / RMA No / Vendor RMA No ,Phone no. andsecurity code

Customer Details

Customer Name Vinod JasujaCustomer Father's Name Mr G R JASUJACompany Name b d computronixPermanent Address Replacement Shipping Address

Door No/Apartment Name s25 second floorDoor No/ApartmentName s25 second floor

Street Name raisar plaza Street Name raisar plazaArea indira bazar Area indira bazarCity JAIPUR City JAIPURState RAJASATHAN State RAJASATHANCountry India Country IndiaZip Code 302001 Zip Code 302001Email ID [email protected] Contact Name arun vermaLandline Phone 2419300 Landline Phone 2419300Mobile 9829010512 Mobile 9829010512

Mode of Communication SMS Email PhoneVendor Name SEAGATE ServiceCenterName Accel Frontline LimitedRequest Type Repair/Replacement Address1 Plot No.7, Youdhishthar MargCourier Name Address2 Uphar Marg, Opp. Youjna Bhawan,

Docket ID Service CenterPhone No 01413091124

Product Details for Replacement

Serial No Replacement Model No Replacement Part No Replacement Serial No Status View Details

1CH162302 S1DCK3NY ST1000DM003 1CH162306 Z1DC73FZ Ready for Delivery ReplacementAllotted View Details

Reset

Accel Frontline Limited © 2009 | Designed by Accel Frontline Ltd.

Chat With Us