Download - Accel Warranty Management System
3/10/2015 Accel Warranty Management System
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SEAGATE OFFERS
Free pick up and deliveryservice to our customers.
Attention SeagateCustomers:
Seagate Customers/Dealersfrom remote cities (morethan 60 Km from servicecentre) can now enjoy freepick up and drop/topayservice facility.
Customers are requested tonote that Call Centre Agentwill verify if free / topay pickup can be offered, beforeregistering your complaint.Procedure is mentioned asbelow:
TOPAY PROCEDURE
After call registration throughtoll free number18004254535, the customercan dispatch the parcel toChennai address through anylocal courier on topay basisalong with the print out ofattached topay approvalletter to courier. Cash tariffwill be paid at the time ofdelivery of the parcel. Pleaseclick here here to see topayapproval letter. Pleasemention the ref ID on theparcel and the letter. Afterdispatch please updatecourier details throughhttp://support2.seagate.com
REIMBURSEMENTPROCEDURE
After call registration throughtoll free number18004254535, wherever topay courier service is notavailable; those customerscan dispatch the parcel onpaid basis and send thebooking scan copy anddispatch details throughhttp://support2.seagate.comfor reimbursement. Pleaseclick here to see thereimbursement process.
To know more details aboutthe service "click here"
Send your feedback & queriesthroughhttp://support2.seagate.com
Seagate Technical SupportContact Details
Technical Support: 000800 440 1392Opening Hours: Monday toFriday 9am to 6pm (IST)Web:http://support2.seagate.com
Reference ID / Call ID / RMA No / Vendor RMA No sgtjpr150000395dwPhone no. 9829010512Please enter the security code ﴾case sensitive﴿ pefah
Note:1) To view the "Short status" enter Reference ID / Call ID / RMA No / Vendor RMA No and security code
2) To view the "Detailed status" enter Reference ID / Call ID / RMA No / Vendor RMA No ,Phone no. andsecurity code
Customer Details
Customer Name Vinod JasujaCustomer Father's Name Mr G R JASUJACompany Name b d computronixPermanent Address Replacement Shipping Address
Door No/Apartment Name s25 second floorDoor No/ApartmentName s25 second floor
Street Name raisar plaza Street Name raisar plazaArea indira bazar Area indira bazarCity JAIPUR City JAIPURState RAJASATHAN State RAJASATHANCountry India Country IndiaZip Code 302001 Zip Code 302001Email ID [email protected] Contact Name arun vermaLandline Phone 2419300 Landline Phone 2419300Mobile 9829010512 Mobile 9829010512
Mode of Communication SMS Email PhoneVendor Name SEAGATE ServiceCenterName Accel Frontline LimitedRequest Type Repair/Replacement Address1 Plot No.7, Youdhishthar MargCourier Name Address2 Uphar Marg, Opp. Youjna Bhawan,
Docket ID Service CenterPhone No 01413091124
Product Details for Replacement
Serial No Replacement Model No Replacement Part No Replacement Serial No Status View Details
1CH162302 S1DCK3NY ST1000DM003 1CH162306 Z1DC73FZ Ready for Delivery ReplacementAllotted View Details
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