Accelerate Digital Transformation with Process Mining

Near real-time inventory tracking Problem management – Process performance POC – Real-time process performance using

process mining + ML/AI

• Attended Process Mining Camp

• Started 5 projects to study process

challenges

• Presented the insights at various forums

• Great first impression

• How it is going to help me?

• How can my business people get this

insights and take decision?

• Can process mining be my real-

time monitoring dashboard?

• Can I monitor process performance

in real-time?

Session objectives

POC objectives

.

Insights view Real-time monitoring view The lens of possibility view

Predictive Analytics

Cognitive Analytics

Prescriptive Analytics

Max

FDL

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Extract Digital Footprints

Track real-time Process Performance Monitoring

Mine & Synthesize using – Process Mining

Approach

Get the insights and establish business rules

Global Trade

System of Records

and quality metrics ML/AI

SALES ORDER

DELIVERY ORDER

POST GOODS ISSUE

CUSTOMER INVOICE

INCOMING PAYMENT

SHIPMENT

DOROUTED

DOPICKED

DOPACKED

DOSHIPPED

DOLOADED TO

TRUCK

FREIGHT PLANNING

COMPLETED

FREIGHT COLLECTED

MOVE CARGO INTO

DESTINATION COUNTRY

DO RECEIVED

DELIVERED TO CUSTOMER

Order Management Fulfillment and Logistics Export Management Customs Clerance

CUSTOMS DECLARATION

CREATED

INCOMPLETION CHECK

CUSTOMS DECLARATION DOCUMENT EMAIL (PDF)

TRADE PERFORMA INVOICE

RECEIVE CUSTOMS DECLARATION &

FILE ENTRY

RECEIVE CUSTOMS APPROVAL

1

2

3 4 5

6

Fulfillment and Logistics

GLOBAL TRADE PROCESS

Real-Time

Monitoring

Real-Time Process

Performance Monitoring

DO > 2 days

DO > 3 days

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Process Insights

Last day

Last 10 days

Last 30 days

Process Performance

Business Rules

Enterprise Business

Process

AI & Machine

Learning

Business Telemetry

Operational Telemetry

System Telemetry –Hardware/Software Telemetry

User Telemetry

Telemetry data from numerous points…

which is ingested, processed, stored…then used for monitoring, reporting and

visualizing Business Processes

AppInsights

Business Scenario Generate process insights

and perform AI and Machine learning

to take business decision