accelerating the microsoft skype for business and cloud

44
Accelerating the Microsoft Skype for Business and Cloud PBX opportunity with AudioCodes

Upload: others

Post on 20-Dec-2021

2 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Accelerating the Microsoft Skype for Business and Cloud

Accelerating the Microsoft Skype for Business and Cloud PBX opportunity with AudioCodes

Page 2: Accelerating the Microsoft Skype for Business and Cloud

• Market leader in VoIP networking products

• Deployed in over than 100 countries in service provider and enterprise networks

• Recognized brand for quality & performance

• Global partnerships with leading telecom players

• Large install base

• Over 600 employees, ~40% R&D

• More than 20 years of VoIP expertise

• Public since 1999 (NASDAQ:AUDC)

AudioCodes in a glance

Page 3: Accelerating the Microsoft Skype for Business and Cloud

Microsoft’s Communications Journey

Page 4: Accelerating the Microsoft Skype for Business and Cloud

Long Standing Partnership with Microsoft

Unparalleled and comprehensive portfolio of products, along with support and professional services that build effective solutions for Skype for Business

Page 5: Accelerating the Microsoft Skype for Business and Cloud

Covering all aspects of Skype for Business voice enablement

AudioCodes One Voice for Skype for Business

Page 6: Accelerating the Microsoft Skype for Business and Cloud

The New Era of Cloud Communications

Page 7: Accelerating the Microsoft Skype for Business and Cloud

Cloud PBX in Office 365

PSTN services provided by Microsoft

Users online or on-premises

Integration with PSTN services on-premises

End-user features & customer PSTN services integrated on-premises

Skype for Business Overview

Page 8: Accelerating the Microsoft Skype for Business and Cloud

Cloud PBX Options

With PSTN Calling Service• Users homed online, PSTN service provided by Microsoft

• No on premises Skype For Business infrastructure required

• Available in the US and UK only

With On Premises PSTN Connectivity via Cloud Connector Edition

• Users homed online, PSTN service provided by 3rd party

• Deployment of Cloud Connector on premises required

• Available worldwide

• Some users homed online, some users can be homed on premises,

PSTN service provided by 3rd party

• Maintaining of Skype For Business or Lync 2013 deployment required

• Available worldwide

With On Premises PSTN Connectivity with an existing deployment

Page 9: Accelerating the Microsoft Skype for Business and Cloud

Hybrid Topologies

Page 10: Accelerating the Microsoft Skype for Business and Cloud

Cloud PBX: Hybrid Topologies

Users with accounts located on-premises have Server experience & capability.

Office 365 users communicate with everyone on-premises.

Great way to easily move users to the cloud.

Skype for Business software on-premises interoperates with legacy PBX or VOIP CPE.

Leverages Split Domain as signaling and media paths.

Detailed configurations available for both existing & new customers.

Page 11: Accelerating the Microsoft Skype for Business and Cloud

What is Microsoft CCE?

Cloud Connector is a set of packaged Virtual Machines (VMs) that implement on-premises PSTN connectivity with Cloud PBX.

This hybrid offering is designed for organizations that want to enable their Skype for Business Online users to use their existing on-premises PSTN connection, with Skype for Business call control in the cloud

Page 12: Accelerating the Microsoft Skype for Business and Cloud

CCE: Cloud PBX with On-Premises PSTN

Office 365

Cloud PBX

Cloud PBX call management in Office 365

Keep existing PSTN contracts

SBC - Connecting to SIP Trunks and legacy IP-PBX through CCE

Media Gateways –Connecting to PSTN services and legacy PBX through CCE

Page 13: Accelerating the Microsoft Skype for Business and Cloud

SfB Hybrid: The Best of All Worlds

Office 365

Cloud PBX

Cloud PBX call management in Office 365 + SfB Server

Keep existing PSTN contracts Leverage existing Lync/SfB Integration with or replacement

of on-premises PBX Integration with Contact Center

Applications Response Groups Call Park Analog Devices, Faxes, Common

Area Phones Branch Survivability Call Admission Control …

Page 14: Accelerating the Microsoft Skype for Business and Cloud

Which “hybrid” is right for you?

Cloud Connector Edition

• Cloud PBX feature-set for all migrated users*

• Greenfield (not for customers with existing Lync or Skype for Business deployments)

• Limited on-premises infrastructure

Skype for Business Hybrid

• Some users on local Skype for Business server and some on Cloud PBX

• 3rd party applications support

• Integration with PBX and video systems

• Advanced features like shared line appearance, music on hold, private line, response groups, video integration, CDR, recording, advanced boss-admin delegation, dynamic 911

Two hybrid options support migration to Cloud PBX, delivering different capabilities

* For latest feature list, consult Microsoft TechNet website.

Page 15: Accelerating the Microsoft Skype for Business and Cloud

AudioCodes StrategyTormorrow’s UC Today

Page 16: Accelerating the Microsoft Skype for Business and Cloud

Our Mission

Challenge:

Bridge Between The Cloud Vision with Customers’ Reality

Our Mission:

AudioCodes will provide the guidance, the infrastructure, the software and the services to support its channel partners taking their customers through the journey to Cloud PBX

Page 17: Accelerating the Microsoft Skype for Business and Cloud

Competitive Position

The only vendor with comprehensive infrastructure for Skype for Business -On-Premises, Hosted or Cloud-based

Page 18: Accelerating the Microsoft Skype for Business and Cloud

AudioCodes Products Portfolio

405HD

420HD,430HD

440HD,450HD

IP Phones

IP Phones

Mediant™ 500LMediant™ 500Mediant™ 800Mediant™ 1000

Multi-Service BusinessRouter(MSBR)

MGW/MSBR

Mediant 500L E-SBC

Mediant 500 E-SBC

Mediant 800 E-SBC

Mediant 1000 E-SBC

Mediant 2600 E-SBC

Mediant 3000 E-SBC

Mediant 4000 E-SBC

Mediant 9000 E-SBC

MGW/E-SBC

Mediant™ 3000Mediant™ 8000

Carrier-Grade Media Gateway

With IP-to-IP HD Transcoding

High Availability Gateways

Software SBC

Mediant VEMediant SE

Software SBCAnalogueGateways

Media Pack11x/2xx/1288

Recording & Applications

SmartTAP™

AdvancedAuto Attendant & IVR

Fax Server

Page 19: Accelerating the Microsoft Skype for Business and Cloud

AudioCodes Strategy for Cloud PBX

Surround

• Deliver a set of products to enhance the value of CCE and complete the customer experience

• Target: larger enterprises (EPG)

Integrate

• Deliver a 1U CCE-based appliance together with GW/SBC Platform

• SMSP and Midsize EPG Enterprises

Complement

• Deliver a SfB Hybrid appliance where cloud users co-exist with server users, delivering the best of the server and the best of the cloud

• SMSP, Smaller EPG, Branch sites, Service Providers

Page 20: Accelerating the Microsoft Skype for Business and Cloud

SURROUND

Page 21: Accelerating the Microsoft Skype for Business and Cloud

Surround CCE for Enhanced Telephony Experience

Cloud-ready Infra, devices and software solutions

Professional Services and IT Pro tools

Routing Manager

Page 22: Accelerating the Microsoft Skype for Business and Cloud

High end, executive model

5” TFT 800x480 touch screen

Integrated Bluetooth,

USB Port

1GB Eth

Optional Expansion unit

Cost-effective, basic model Basic LCD with 4 programmable soft keys

1GB Eth (Optional)

400 IP Phone Series – Cloud Certified by Summer

AudioCodes Managed IP Phone solution Now support Silk!

User Experience through voice quality, intuitive design, and powerful features

AudioCodes provides INNOVATIVE, MANAGED, RESILIENT Solution at affordable price

405 IP Phone420HD IP Phone

430HD IP Phone

Mid-range model

Boast a large LCD and 12 programmable speed dials keys

USB Port

1GB Eth (Optional)

Advanced mid-range model

Improved Graphic LCD 256x128 Dedicated LCD displaying

12 contacts and their presence

1GB Eth

USB Port

440HD IP Phone450HD IP Phone

PR

ICE

MODEL

Low-cost, Entry level model

Basic LCD with 4 programmable soft keys

*1GB Eth & USB starting July 16

Page 23: Accelerating the Microsoft Skype for Business and Cloud

Audiocodes IP Phone Management

Click to quickly dive deeper into corrective mode

Save time and resourcesInformative snapshot screen displaying status of all IP phones in the network: Physically connected, signed-out, registered

Page 24: Accelerating the Microsoft Skype for Business and Cloud

Managed IP Phone Solution ROI

Page 25: Accelerating the Microsoft Skype for Business and Cloud

Connectivity for CCE Architecture

Provide full interoperability with WW SIP trunk, PSTN and IP-PBX

Provide Local Dial plans and LCR

Provide HA for Incoming calls

Provide CDR

Allow full Recording for PSTN calls

Support of Analog Devices

Local Voice resiliency

AudioCodes SBCs and Gateways Enhance the Cloud PBX Experience

Mediant 800

Mediant 1000

Mediant 3000

Page 26: Accelerating the Microsoft Skype for Business and Cloud

INTEGRATE

Page 27: Accelerating the Microsoft Skype for Business and Cloud

AudioCodes Appliance for Skype for Business CCE

An integrated appliance bringing the benefits of CCE, integrated within Gateway/SBC Enables bring-your-own voice services

Two platforms:

Mediant 800

HP Server

Users capacity is determined by traffic concentration planning (SBC/E1/T1 capacity)

Supports HA with active-active appliance

Benefits:

Simplifies procurement

Reduces rack space

Windows Server licenses included

Reduces lengthy SW download process

Can be upgraded to CloudBond 365 if needed

Page 28: Accelerating the Microsoft Skype for Business and Cloud

Available to order now.

Special offer to Early Adopter Program partners

Appliance for Cloud Connector Edition Portfolio

M800B-V-1ET4S-CCE Mediant 800 Appliance for Microsoft Cloud Connector Edition (CCE) - 1 E1/T1 and 4 FXS.

M800B-ESBC-4S-CCE Mediant 800 Appliance for Microsoft Cloud Connector Edition (CCE) - 30 sessions SIP Trunk and 4 FXS

M800B-V-8B4S-CCE Mediant 800 Appliance for Microsoft Cloud Connector Edition (CCE) - 8 BRI and 4 FXS

M800B-V-2ET4S-CCE Mediant 800 Appliance for Microsoft Cloud Connector Edition (CCE) - 2 E1/T1 and 4 FXS.

M800B-V-4S8O-CCE Mediant 800 Appliance for Microsoft Cloud Connector Edition (CCE) - 4 FXS and 8 FXO interfaces.

MS-CCE Mediant Server Appliance for Microsoft Cloud Connector Edition (CCE) - Server-based appliance.

CCE-USB-1P Rescue dongle for AudioCodes Appliance for Microsoft Cloud Connector Edition (CCE)

Page 29: Accelerating the Microsoft Skype for Business and Cloud

COMPLEMENT

Page 30: Accelerating the Microsoft Skype for Business and Cloud

Complement Cloud PBX with full PBX features

For customers who want to initiate migration to the cloud, but cannot renounce on some key PBX features available only through the Skype for Business server

CloudBond 365 enables full hybrid environment (“hybrid-hybrid”) with local SfB users in co-existence with Cloud PBX users.

Local users benefit from full PBX features and integration with legacy systems

Over time all users can move to the cloud (and CloudBond can convert to a Cloud Connector appliance)

Page 31: Accelerating the Microsoft Skype for Business and Cloud

Full Hybrid Voice: The CloudBond Way

Office 365

Cloud PBX

One compact physical or virtual appliance

Keep existing PSTN contracts and services

Start migrating users to Cloud PBX

Other users register to the SfB Server

Retire legacy PBX

Set the path for a smooth and gradual journey to the cloud

Page 32: Accelerating the Microsoft Skype for Business and Cloud

CloudBond 365 at the Center

+ +

Gateway

Session Border Controller (SBC)

User & device management

+

Front End Server

Mediation Server

Monitoring Server

Edge Server

Page 33: Accelerating the Microsoft Skype for Business and Cloud

CloudBond 365 at the Center

PSTN

MonitoringDevice Mgmt

Admin Mgmt 3rd Party Apps

AudioCodes IP Phones Client

Page 34: Accelerating the Microsoft Skype for Business and Cloud

Introducing AudioCodes CloudBond 365

The Smoothest Road to Cloud PBX is Through CloudBond 365

Full SfB Deployment with GW/SBC

Special O365 Connector

Third Party Applications

Simplified and Enhanced

Management

Page 35: Accelerating the Microsoft Skype for Business and Cloud

The Most Integrated Solution in the Market

*

Front End Server

Mediation Server

Monitoring Server

Edge Server

Reverse Proxy

Cloud PBX and Active Directory Connectors

IP Phone Management Software*

Deployment and Cloud PBX Setting Wizard

Backup and Restore Application

Configuration and Management GUI

Windows Server 2012 R2 Embedded (OEM License)

SQL Server Standard 2012 Embedded (OEM License)

Additional Virtual Machines for Trusted Applications

Full Gateway functionality, available in 5 configurations (Standard Edition Only)

Session Border Controller

Voice Mail Application (Optional)

*Managemet software applies only to AudioCodes IP Phones

*Microsoft licenses not included

Page 36: Accelerating the Microsoft Skype for Business and Cloud

Embedded Phone Manager

Page 37: Accelerating the Microsoft Skype for Business and Cloud

All-in-one appliance for offices and branches and virtualized software for datacenters and operators

Sync and management tool for complete life-cycle operations of UC users

Mediant 800 with OSN

HP Server

Voice Connectivity

Skype for BusinessInstaller and Wizard

O365/CloudPBX and AD Connectors and User

Management (incl IPP)

CloudBond Standard Box Edition v Gateway/ SBC

v v

CloudBond Pro Box Edition CloudBond Enterprise Box Edition

v SBC v v

CloudBond Virtualized Edition SBC v v

CloudBond™ 365 CloudBond™ Management Pack

CloudBond 365 Family

Page 38: Accelerating the Microsoft Skype for Business and Cloud

SmartTAP Call recording

•Secure, stable and certified call recording solution for Skype for Business

•Simple retrieval of call recordings

•Suitable for compliance, dispute resolution, quality management, training purposes

AudioCodes Auto Attendant

•Powerful, flexible Interactive Voice Response (IVR) system

•Available on Mediant 800/1000 SBA platforms or as a software package

AudioCodes Fax Server

•Manage inbound (Fax2Mail) and outbound (Email2Fax) fax calls

•Available on Mediant 800/1000 SBA platforms or as a standalone software package

AudioCodes Campus Mobility

•Comprehensive integration with industry-leading IP DECT platforms: Ascom, Gigaset , Aastra, ikon

•Offers IP DECT coverage over large area with roaming and seamless handover

AudioCodes Applications

Page 39: Accelerating the Microsoft Skype for Business and Cloud

AudioCodes Applications

Session Experience Manager (SEM)

• Voice quality optimization

• Monitoring & troubleshooting of Skype for Business voice network

Element Management System (EMS)

• Operation, administration and management of voice network products

• Provisioning (OAM&P)

SBA ProConnect

• Mass Microsoft CU and SBA version upgrades

• Progress monitoring and notification

• Scheduled installation

Page 40: Accelerating the Microsoft Skype for Business and Cloud

Flexibility

Page 41: Accelerating the Microsoft Skype for Business and Cloud

Conclusion

Page 42: Accelerating the Microsoft Skype for Business and Cloud

Significant Partner Opportunity

Skype for Business and Microsoft Cloud PBX bring great customer value with a strong trend to start cloud migration

Hybrid scenarios are critical for ensuring smooth transition and are necessary for PBX replacement scenarios

The partner opportunity to guide customers through decisions and take them through the Cloud PBX journey is very large.

Page 43: Accelerating the Microsoft Skype for Business and Cloud

Why AudioCodes?

••

Tomorrow’s UC Today!

Page 44: Accelerating the Microsoft Skype for Business and Cloud

Paolo Cremonesi, Audiocodes Sales [email protected]