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SMART GRID OPERATIONSACCELERATING YOUR SMART GRID PERFORMANCE

JEFF BUXTONBRENT WILLIAMS

AGENDATHE VALUE OF SMART GRID INVESTMENTS

CHALLENGES WITH TRANSITIONING TO SMART GRID

SMART GRID OPERATIONS

THE VALUE SMART GRID INVESTMENTS PROVIDE • Reduce operating costs• Improved operational processes• Improve customer service• Enable distributed generation• Enhance conservation/load reduction efforts

Benefits typically only are achieved following deployment completion, technology absorption, and performance optimization. 3

CHALLENGE 1:AMI is not like other Technology Deployments

Utilities are testing, deploying and operating new devices at the same time in addition to the legacy technology, and over several years 4

Traditional IT Deployments

Design Build Test Operate Optimize

Go live to production

Typical AMI Deployments

Smart Meter deployment begins

Smart Meter deployment concludes

System deployment and operations

Legacy Meter Operations

AMI Operations & Optimization

CHALLENGE 2: Managing the Smart Grid/AMI Networks

IT and OT disciplines and practices must merge to provide effective network operations and management 5

Tier 1 Substation / SCADA NetworkPrivate, dedicated regional networks

Tier 4 Home / Building Area Networks

Tier 3 AMI Network

Tier 2 AMI Backhaul NetworkPublic or Private high-speed “highways”

Local “neighborhood” or sub-regional networks

In-premise networks of consumer or commercial appliances

Traditional Enterprise ITTier 0

IT EnterpriseNetwork Management and Data Warehouse/Analytics

CHALLENGE 3:Stakeholders and data constituents are greatly amplified

Smart Grid operations must be service oriented to provide the quality and timeliness required of the new data from AMI 6

Revenue Protection

Credit & Collections

Billing & Customer Care

System Planning

Distribution Operations

Scheduling/Settlement

Outage Management

Marketing & Rates

AMIMeterDataBilling

AMRMeterData

SOLUTION:Smart Grid Operations

• Monitor network• Provide program oversight

• Business process redesign

• Workflow management

• Analytics• Operations

Scalable operation that provides program governance and enterprise operations and analytics services 7

BENEFITS:Accelerate Performance Optimization and Steady State benefit achievement

8

AMI Deployment

Begins

AMI Deployment

Ends

Est. 2-3 Years

Begin Optimization

Achieve Steady State Operations

Est. 2-3 Years

4-6 Years to Fully Optimize Business Operations

Typical AMI Deployments

AMI Deployment

Begins

AMI Deployment

Ends

Est. 2-3 Years

Begin Optimization

Achieve Steady State Operations

Smart Grid Operations services ready the utility to operate and optimize as soon as first meter is installed

AMI Deployments with Smart Grid Operations

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