accenture energy industry tapping sap based solutions
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The Energy Industry:Tapping into SAP-based solutions
for high performance
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In a multi-polar world, one
in which the centers of business
are not just in the developed
economiesenergy companies can
be virtually anywhere. In this world,companies need to operate with
multiple centers of expertise,
innovation and management, and
manage workforces that are becoming
more dispersed and mobile. In
markets around the world, a variety
of playersincluding international
oil companies (IOCs) and increasingly
competitive national oil companies
(NOCs)compete head-to-head for
resources, customers and talent.
In this high-demand, multi-polar
environment, energy companies
need to meet a variety of local
needs and, at the same time,
manage from a global perspective
to drive efficiency and speed and
focus the organization on the right
opportunities and challenges. This
reality has made enterprise systems
a key enabler of success in the
industry. Indeed, research from
Accentures Institute for High
Performance Business, including
input from more than 450 executives,has found that enterprise systems
can lead to better financial
performance, improving an
organizations ability to integrate
and optimize business processes,
as well as analyze for business
advantage. But implementing
these systems is not always easy.
Enterprise systems involve
sophisticated and powerful
technology that requires companies
to have in-depth understanding
and strong implementation
capabilities to enable them to
take full advantage of their
investment and their efforts to
build high-performance businesses.
Energy companies strive for highperformance in an increasinglymulti-polar world.
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Why choose Accenture for your SAP energy needs?
Co-developed IS-Oil industry solution (now part of the SAP for Oil& Gas solution portfolio) with SAP
Awarded 22 Pinnacle Awards by SAP, more than any other systemsintegrator
Accenture has an SAP partner center, the Accenture InnovationCenter for SAP NetWeaver, at SAPs development headquartersin Walldorf, Germany, dedicated to developing and deliveringnext-generation SAP solutions
Over 34,000 SAP-skilled professionals delivering more than 1,500SAP projects each year, with more than 700 people with strongenergy industry know-how
The Accenture Center of Excellence for Energy in Bangalore, partof our Global Delivery Network, comprises more than 13,700 staffdelivering proven results. For example, we reduced a global IOC's
baseline IT support costs (related to SAP applications) by almost50 percent
Certified by SAP to provide hosted application managementservices, including infrastructure and application outsourcing
Tools to ensure a reliable and consistent SAP implementation,including Accenture Delivery Suite used for SAP solutions,Accenture Advanced Enterprise Solution, Accenture SAP ChangeManagement Accelerator used for SAP solutions, and Accenturesbusiness process initiative
Regularly research how organizations make the most of theirenterprise system investments
Value to our customers
Deep and long relationship with SAP in the energy industry
Recognized for quality solutions and services to customers
Allows clients early access to new products
Depth of knowledge and skills
Global scale and cross-project learnings
Services extend throughout the project lifecycle
Packaged knowledge helps jump-start projects while alsoincreasing predictability and implementation quality
Constantly sharpening our approach to implementing SAPsolutions based on real-life customer experiences
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We focus on reducing total project
costs and system complexity,
leveraging standard processes and
reducing implementation time frames.
But while we help energy companiesuse SAP software to drive operational
efficiencies, we also know that increas-
ingly SAP-based solutions are the basis
for building distinctive capability, the
essence of competitive advantage.
To help energy companies make
effective use of SAP solutions,
we combine our extensive industry
knowledge with our deep SAP
skills and experience. Accenture is a
leading implementer of SAP software,with more than 34,000 SAP-skilled
professionals delivering some
1,500 SAP projects each year,
ranging from straightforward techni-
cal implementations to enterprisewide
transformational change initiatives.
Along the way, we have developed
a track record of helping energy
companies implement SAP solutions.
In addition, Accenture and SAP have
a 30-year history of working together
across multiple industries, functional
areas and technology advancements.
For example, we teamed with SAP to
co-develop the SAP IS-Oil industry
solution (now part of the SAP forOil & Gas solution portfolio) in the
1990s and the depth of our relation-
ship since then is reflected in the fact
that Accenture has been successful
in achieving 22 SAP Pinnacle Awards,
more than any other systems integra-
tor. These awards are given to SAP
partners that provide quality solutions
and services to joint customers.
Simplifying the move to SAP
Accenture has strongexpertise in all of theSAP solutions. Theyhave strong projectleadership skills, andthey bring a very goodlong-term commitmentto the efforts withinSAP.Relationship manager,international oil and
gas company
Accenture has 20 years of experience collaboratingwith energy companies to implement SAP-basedsolutions efficiently and effectively using proven
methods.
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Enterprise Systems Find the
High-Performance Spotlight.
About three-quarters of surveyed
companies report greater-than-
expected revenue after implementing
enterprise systems. That financial
success depends on factors such as
effective planning and prioritization
of enterprise system initiatives, the
ability to manage enterprise systemsas an ongoing program and a
willingness to approach systems
from a long-term perspective.
Using Enterprise Systems to
Gain Uncommon Competitive
Advantage.
Top-performing companies realize
significantly more value from their
enterprise systems than do their
less successful counterparts. High
performers routinely emphasize
three primary activities in their
approach to enterprise systems:integrating the organization,
optimizing business processes
and analyzing system data to
improve decision making.
New Growth from
Enterprise Systems: Achieving
High Performance through
Distinctive Capabilities.
Leading companies are
leveraging enterprise systems
to develop distinctive capabilities
one of the three building blocks
of the high-performance business.
Key factors in doing so include
tailoring systems, implementing
industry-specific solutions and
taking advantage of flexible
service-oriented architectures.
Understanding enterprise systems
Accenture conducts research into variousaspects of using enterprise systems to drivehigh performance. A sampling of this research
includes:
The energy industry is constantly
evolving, so we invest in keeping
our people, tools and thinking on
the leading edge. As part of that
effort, we maintain the AccentureInnovation Center for SAP
NetWeaver at SAPs development
headquarters in Walldorf, Germany.
The center in Walldorf is dedicated
to developing and delivering next-
generation SAP-based solutions; it
helps us sustain our lead in solution
development on the SAP NetWeaver
technology platform and lets us
provide our clients with early access
to new products. At the same time,
we regularly conduct research on how
organizations can make the most of
their enterprise system investments,
which helps us constantly sharpen
our approaches to implementing
SAP (see Understanding Enterprise
Systems, above).
With this range of resources,
experience and knowledge, we
help energy companies implement
new SAP solutions or upgrade
existing SAP software systemsquickly and cost-effectively. We
help them take advantage of
SAPs extensive out-of-the-box
functionality and keep customization
focused on the most critical and
differentiating areas. And we help
them implement SAP solutions that
will support the efficiency, speed
and flexibility needed to compete
in a multi-polar world.
Ive worked withAccenture off andon over many yearsstarting in the early80s, and I think itsas true today as itwas then that itsthe consistency ofquality of staff thatwe get thats thebiggest differentiator."Industry Executive,
multinational energy
company
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I believe Accenture isa differentiated systemsintegration firm fromthe standpoint that theresources, capabilities,delivery and flexibilityare excellent. Accentureis always there tohelp us, whateverour needs are.Information Director,
international oil and
gas major
Once SAP software systems are
in place, we can also help energy
companies manage them over time.
We are an SAP-certified provider
of hosted application managementservices, including infrastructure
outsourcing and application
outsourcing. Our SAP application
outsourcing services are designed
to be flexible and cost-competitive,
and to help organizations increase
productivity, reduce total cost of
ownership, and improve service
execution and reliability.
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oil rig
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Accentures business process
initiative, which focuses on
leading industry processes and
operational excellence and offers
a comprehensive operating modelfor the energy industry that spans
all segments. This model includes
energy-specific business processes,
process flowcharts, key performance
indicator frameworks and capability
assessment models.
Accenture Delivery Suite,
which provides a standard approach
to delivering a reliable and consistent
SAP implementation for any business
function. In essence, this suite
provides packaged knowledge in
the form of job aids, tools and
templates. These help us jump-start
projects and provide a solid frame-
work that is used by professionals
in our global network to support
collaboration, consistency and
quality in SAP implementations.
Accenture Advanced Enterprise
Solution, a preconfigured SAPsolution that uses leading practices,building blocks and implementation
accelerators supported by SAP toprovide flexible, predictable, high-quality implementations. Across anumber of initiatives, our AccentureAdvanced Enterprise Solution hasreduced implementation time by asmuch as 50 percent for a variety ofcompanies. Accenture developed thissolution for the chemicals, metalsand mining industries, and we arecurrently adapting it to the energyindustry.
Accenture Change ManagementAccelerator, a collection of provenchange management assets forSAP solutions. Change managementefforts aid organizations in embracingthe SAP solution by helping peoplesucceed with new systems, processesand roles. The accelerator encom-passes approaches, tools and practicesthat can be quickly tailored to aspecific companys situation, andthat address the full project lifecycle of an SAP implementation.
An extensive SAP toolkit
As we work with oil and gas clients, we bring anumber of unique strengths to help them withtheir SAP initiatives. These include:
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A track record of results
Over the years, Accenture has collaborated withmultiple energy companies to successfully bringSAP software into the organization and use it
to drive solid business results. For example, wehave helped:
A global IOCs North American
downstream business to use SAP
software in the harmonization of
processes after two major mergers.
We designed and built processes forthe combined retail, fuels, aviation,
trading and marketing businesses, and
are now running the systems under a
10-year contract for the applications
management outsourcing of the com-
panys SAP support and maintenance.
With harmonized business processes
supported by a stable SAP software
environment, the downstream work-
force has increased its productiv-
ity and been empowered to focus
on service. Through the use of the
Accenture Delivery Network, the
company has seen a 45 percent
reduction in baseline IT support
costs related to its SAP application
support.
An integrated Asian NOC imple-
mented SAP software to link the
back offices of dozens of former
branches and subsidiaries. We
helped implement the solution atnearly 80 facilities and reengineered
many of the organization's processes
and operations to embrace the
systems global best practices.
As a result, the companys day-
to-day operations have improved,
driving down costs and delivering
benefits to the companys bottom
line. Management also has benefited
from improved communication and,
for the first time, has an integrated
view of operations that supports
informed, rapid decision making.
The upstream business of a
supermajor oil and gas company
to simplify and standardize its
processes and replace a variety of
custom and stand-alone systemswith a single global SAP software
platform. This consolidation effort
eliminated more than 100 legacy
systems, and gave thousands of users
worldwide a common system that
supports everything from finance
to plant maintenance, logistics, pro-
curement and business intelligence
processes. The system is enabling
the company to improve operational
performance and increase efficiency
through the sharing of best
practices, standardization of business
processes, and greater transparency
and comparability of information
across the organization.
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An Asian NOC with oil and gas
interests in several countries
to implement SAP software to
support plant-maintenance
operations and provide personnelwith integrated information via the
SAP NetWeaver Portal component.
Service-oriented architecture has
been implemented to integrate the
plant-maintenance solution seam-
lessly with the companys SAP ERP
application, SAP NetWeaver Portal
and non-SAP applications. The
effort has helped improve plant-
maintenance performance, with
increased workforce productivity,
better visibility into the maintenance
process, reduced training costs
and the enabling of real-time
collaboration between operations
and maintenance teams.
For energy companies today, SAP
software is a vital tool in the race
to compete. By bringing our extensive
SAP experience and industry
knowledge to bear, we help energy
companies use that tool effectively
to target business goals, take
advantage of the opportunities
presented by a multi-polar world
and achieve high performance.
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Contact us
To learn more about how Accenture
helps energy companies leverage SAP
software to become high-performance
businesses, visit us at www.accenture.
com or call us at +1 312 737 7909,
or toll-free in the United States and
Canada at +1 888 688 7909.
Copyright 2011 Accenture
All rights reserved.
Accenture, its logo, and
High Performance Deliveredare trademarks of Accenture.
About AccentureAccenture is a global management
consulting, technology services
and outsourcing company, with
approximately 236,000 people serving
clients in more than 120 countries.
Combining unparalleled experience,
comprehensive capabilities across all
industries and business functions,and extensive research on the worlds
most successful companies, Accenture
collaborates with clients to help them
become high-performance businesses
and governments. The company
generated net revenues of US$25.5
billion for the fiscal year ended Aug.
31, 2011. Its home page is www.
accenture.com.
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