accredited company application final (1)...professionals (nalp – program pending approval)....
TRANSCRIPT
LandscapeIndustryAccreditedCompanyCriteriaandApplication
ProgramPurposeLandscapecompanies,retailgardencentresandnurseriesarerecognizedfortheircommitmenttoexcellencethroughtheLandscapeIndustryAccreditedCompanyprogram,aninternationalprogramofferedbytheCanadianNurseryLandscapeAssociation(CNLA)andtheNationalAssociationofLandscapeProfessionals(NALP–programpendingapproval).Accreditedcompaniesfocusoncertificationasacornerstoneoftheirbusinesspractices,conducttheirbusinessaffairsresponsibly,valuecommunityandcustomerrelations,andmaintainhighstandardsofworkmanshipandenvironmentalstewardshipinresidentialandcommercialsettings.
SealofApprovalInrecognitionoftheircommitmenttoexcellencethroughcertification,theLandscapeIndustryAccreditedCompany“SealofApproval”isawardedtosuccessfulapplicantswho:meetthecriteriasetforthbelow,agreetothePledgeofExcellence,andsubmittoaCustomerReferenceVerification.MaintenanceoftheSealrequiresreaccreditationeverythreeyearstoretaintheaccreditedcompanystatus.
TheSealofApprovalwillprovide:
• theCompanywithameanstoproduceandmeasureongoingimprovementsregardingquality
businesspractices,industrycertification,andsafetystandards;
• theClientwithapeaceofmindthatthecompanyhasmetadeliberatecriterion,iscommittedtohiringandmaintainingcertifiedstaff,andhasbeenvettedthroughameaningfulprocessofapprovalviatheCompanyAccreditationCouncil;
• theCommunitywithanincreaseinthevisibilityofprofessionalismandthevaluesofLandscapeIndustryCertificationtothepublic;and,
• CNLA/NALPwithaprogramtorecognizelandscapehorticulturalcompaniesthathavemetdeliberatecriteria,andarecommittedtohiringandmaintainingcertifiedstaff.
WhyhireaLandscapeIndustryAccreditedCompany?Itisaneasywaytoidentifythatacompanymeetsthekindofstandardsaconsumershouldcometoexpectanddemandfromtheirserviceprovider.Customersatisfactionisthemaingoalofthesecompanieswhoholdthissealofexcellence,andtheydeliveronthisbyemployingLandscapeIndustryCertifiedprofessionals,orequivalent,includingRedSealendorsedindividuals,adheringtosafecompany
andtrainingprograms,applyingbestbusinesspractices,concentratingoncustomercommunication,andsupportingsustainabilityinitiatives.
Accreditedcompaniespledgetomeetsuperiorstandardsincluding:
• employingtrained,LandscapeIndustryCertified,orequivalentemployees;
• providingclear,customercommunicationsaboutserviceprogramsandcontracts;
• followingapplicableprovincial/territorial/state,localandfederallicensingrequirements;
• maintainingcurrentinsurancepolicies;
• advertisingtruthfullyandethicallyinaccordancewiththeCanadianCompetitionBureau
• checkingemployeereferences,drivinghistoryandcriminalbackground;
• maintainingadrug-freeworkplace;
• participatingintheprovincial/territorialworkplacesafetyprogramstoenforcesafetyinitiatives.
LandscapeIndustryAccreditedCompanyPledge“AsaCNLA/NALPLandscapeIndustryAccreditedCompany,ourcompanyiscommittedtoprovidingourcustomerswiththehighestquality,andwecaredeeplyaboutouremployees,safety,andthecommunitiesinwhichwebuild,growandmaintainhealthy,responsibleandaestheticallypleasingexteriorandinteriorlandscapes.
Weareproudtobepartofthelandscapeindustryandarededicatedtotheprincipleoffreeenterprise.Wecommitourselvestoserveourcommunities,andtoprovideouremployeeswiththeskillstheyneedtoworksafelyandproductivelyinordertomeettheneedsofourcustomers.Firstandforemost,weenhanceouroperationsandtrainingthroughcertification.”
StepstoAccreditation1. Applicantstotheprogramwillcompleteanapplicationwhichwillincludetheprovidingof
substantiationformanyprogramrequirements.
2. Uponreceiptoftheapplication,CNLAandNALPwillprovidetheapplicantwithapledgeform
(affidavit)statingthattheapplicanthascompliedwithalloftheLandscapeIndustryAccredited
Companyqualifications.
3. Uponreturnofthepledgeform,andafterareviewofsubmittedmaterials,thedecisionofthe
program’sgoverningbody,theCompanyAccreditationCommittee,willnotifytheapplicantofthe
resultsbymail.
4. IftheLandscapeIndustryAccreditedCompanyqualificationsaremet,thecompanywillreceivea
certificate,SealofApprovalusagerights,andmarketingmaterials.Intheeventthatthequalifying
standardsarenotmet,theapplicationfeewillberefundedminusaprocessingfee.Resubmission
willnotbeallowedagainfor90days.
5. CNLA/NALPreservestherighttowithholdand/orrevokeLandscapeIndustryAccredited
Companyapprovalfromanycompanythatshowsacontinuouspatternofviolatingorshowing
disregardforstateandfederallawsandregulations,notfollowingtheLandscapeIndustry
AccreditedCompanyPledge,andsuperiorstandardsasoutlinedabove.CNLA/NALPfurther
retainstherighttoalter,amend,change,andupdatetheprogramasnecessary.
LandscapeIndustryAccreditedCompanyApplication
ThelandscapehorticulturalcompaniesthatmeettheexactingcriteriasetforthintheapplicationwillbeformallyacknowledgedbyCNLA/NALPasa“LandscapeIndustryAccreditedCompany."IfyouareinterestedinapplyingtobeaLandscapeIndustryAccreditedCompany,completetheapplicationandfollowitsinstructions.PleaseemailJasonYoungatjason@cnla-acpp.cawithanyquestions.Inadditiontomeetingtherequiredcriteriasetforthintheapplication,companiesapplyingforthecompanyaccreditationsealofrecognitionmustalsocompletethePledgeofExcellenceandaCustomerReferenceVerification.Formaintenanceofyoursealofrecognition,youwillreaccreditwithashortformeverythreeyears.TheLandscapeIndustryAccreditedCompanyapplicationlistscriteriaandasksquestionsregardingyourbusinessoperations,thequalityofworkyourcompanyperforms,safety,trainingandpractices,aswellastestingofknowledgeandskillsthroughcertificationorequivalent.Theapplicationandrequestedsupplementalinformationmustbeprovidedinbothprintedandelectronicform.Foranysupplementalprintedmaterials,pleasesubmitinabinderwithtabsanddonotusepageprotectorsunlessthedocumentbeingsuppliedissmallerthan8½”x11”.Theelectronicversionmaybesubmittedondiscorflashdrive,orzippedandemailedtojason@cnla-acpp.ca.Pleasebesurethefilesareorganizedandlabeledclearly.Electronicfoldersarerecommended.AllresponseswillbereviewedbyCNLAstaffandwillbeheldinstrictconfidence.TheCNLAstaffwillbecontactingreferencesinordertoensureaccuracyofapplicationsubmission.TheCompanyAccreditationCommitteewillreviewanyappealstoyourapplication.
ApplicationReviewProceduresAllowaminimumof60daysfortabulationandreviewofyourapplication.Youmaybecontactedforclarificationoradditionalinformationwhich,inturn,mayextendthetimetoprocessyourapplication.ApplicationsthatarenotapprovedwillberetainedasCNLA/NALPproperty.TheapplicationfeeisCNLAMember:$500;Non-Member:$2000.IndividualbranchofficeswillapplyindividuallywithafeeofCNLAMember$500/Non-Member$2000(anapplicationandrequireddocumentationmustbesubmittedfor
eachbranchlocation).Youwillbeeligibletoresubmitin90days. Re-accreditationEvery3years,perasubmissionshortformandfeeofCNLAMember:$250/Non-Member$1000
CNLALandscapeIndustryAccredited
CompanyApplication
Kudos!YouaretakingthefirststeptowardbecomingaLandscapeIndustryAccreditedcompany.
ContactInformation: (Mustbefilledoutinitsentirety) ContactName: Title:CompanyName:CompanyAddress:City: Province/State:Country: Postal/Zip: Phone: Fax:Email: Website:BusinessStartDate:(mm) (yy)Numberofbranchlocations:(notincludingmainlocation)Numberofemployees(company-wide):Peak Off-Peak Numberofservicevehicles:
Checkallservicesoffered(musttotal100%):__%Design/Build/Installation __%LandscapeManagement(maintenance)__%InteriorPlantscaping __%LawnCare(fertilization/weedcontrol)__%Irrigation/WaterManagement __%Other(pleasespecify)
TheinformationIprovidedinthisapplicationiscompleteanddetailedtothebestofmyability.Ifnecessary,IunderstandthatCNLA/NALPisauthorizedtorequestfurtherinformationtoauthenticatethisapplication.CNLA/NALPhasownershipofthematerialsprovidedandhasthepermissionofthiscompanytoreferitsnameincommunicationsandpromotionsoftheLandscapeIndustryAccreditedCompanyprogram. NameofCompanyContact:TitleofCompanyContact:SignatureofCompanyContact: Date:
ApplicationSubmissionRequirements
Documentationrequestedbelowmustaccompanyapplication.
1. Utilizesstandardwrittencontractsthatincludescopeofworkasapplicabletoprovincial/territorial/statelaws.
Provide:Sampleofarecentcontract–donotincludeclientinformation.
2. Maintainswrittenwarrantyonmaterialsandinstallation,orstatementsayingotherwise.Provide:Samplewarrantydocument–donotincludeclientinformation.
3. 1in20staffforeachlocationapplyingareLandscapeIndustryCertifiedManagers,orequivalentincludingRedSealEndorsed(RSE)individuals,and1in10staffforeachlocationapplyingareLandscapeIndustryCertifiedTechnicians,orequivalent,includingRSEindividuals,ingood-standingstatus,orintheprocessofbecomingLandscapeIndustryCertifiedwithinayearfromapplicationapproval(notachievingcertificationwillrevokesealofaccreditedstatus).
Provide:Nodocumentationrequired.CNLA/NALPwillverifycertificationstatus.
4. Offersongoingtrainingforstaffandmanagement.Provide:Sampleoftrainingprogrammaterialsandrosterofattendanceforcurrentyear.
5. Distributesanemployeehandbookthatoutlinesfairandequitablepractices,andadherestolegalandregionallyspecificrequirements.
Provide:a)Copyofthehandbookthatincludessignaturelinesforemployee(s)andsupervisor(s)tobesignedannually,aswellasastatementverifyingthesupervisor-ledoverviewofthehandbookfortheemployee(s);andb)CompletedSafetyandEmployeeChecklistPolicyincludedinthisapplicationprocess.
6. Runsafinanciallystablebusiness.Provide:Astatementorletterfromanindependentthirdparty–anaccountantorbankmanager–thatconfirmsthefinancialstabilityandviabilityofthecompanyforthelastthreeyears.DoNOTsubmitfinancialdata.
7. Maintainsacurrentcertificateofworker’scompensation.
Provide:Acopyoftheprovincialcertificateandworker’scompensationinsurancemodrate.
8. Businesshasinsuranceliability.
Provide:Proofofliabilityinsurance.
9. Companyadherestoprovincialhealthandsafetymanagementguidelines,underthe
appropriateOccupationalHealthandSafetyAct.
Provide:Thehealthandsafetymanagementsystemutilizedforworkonthejobsite,i.e.a
checklistoremployeeguidelinedocument.
10. CompanyhasacopyoftheCanadianLandscapeStandardavailableforreference.
Yes___No___ContactCNLAtoorderororderonlineathttp://www.csla-aapc.ca/standard
SafetyandEmployeePolicyChecklist(ReturnwithApplication,tobecompletedbythreeemployees)
Policies/Procedures
� Companymanagementfullysupportsourfirm’ssafetypolicystatement.
� Allnewemployeesreceiveacopyofoursafetypolicyduringorientation.
� Ourfirmhasacomprehensiveprogramofsafetyproceduresforallemployees.
� Companysupervisorsenforceallsafetyproceduresonafairandconsistentbasis
� Managementhasanorganizedprocedureforidentifyinganddocumentinghazardsthatcouldimpact
workersafety
� Managementprovidestheresourcesforsupportingsafetypolicies/procedures.
� Managementdocumentsallwork-relatedinjuries,illnessesand“closecall”incidentsthrougha
formal,writtenreportingsystem.
� Ourcompanymaintainsanalcohol/drug-freeworkplaceculture.
� Ourcompanycomplieswithallapplicableprovincialandothersafety-relatedregulationsthatimpact
ourworksites.
Programs
� Managementensures/enforcesthatPPEisusedandavailableforallemployees.
� ManagementprovidestrainingonPPE,firstaid/CPR,andprogramsforpreventinginjuryandillness
resultingfromidentifiedhazards.
� Ourcompany’ssafetytrainingprogramsarepresentedinalanguageandmannerthatallemployees
canunderstand.
HandbookChecklist
� ProvincialEmploymentStandardsAct
� EqualEmploymentOpportunity,includingpoliciesagainstdiscrimination,harassment,andretaliation
� PayPolicies
� EmployerProperty
� Non-compete/non-disclosure
� Confidentialityagreementforcustomerdata
� Safetypolicies
� Attendancepolicies
� StandardsofConductandDiscipline:Infractionsthatcouldleadtodiscipline
� Acknowledgment
Employeesignatureofreceiptandreview
APPLICATION PAYMENT INFORMATION
Send this completed application, required documentation and an application fee of CNLA Member: $500*; Non-Member: $2000*. Branch offices will apply individually with a fee of CNLA Member $500*/Non-Member $2000* for each branch office applying (an application and required documentation must be submitted for each branch location).
Total application amount: $_______ *plus HST/GST By cheque: in CAD dollars, payable to CNLA By credit card: □ Visa □ MC □ AMEX Card #: __________________________________________________________________
Cardholder Name: _________________________________________________________
Expiration Date: (mm) ______ / (yy) ______
Signature: ________________________________________________________________
Card billing address (if different from company address): __________________________________________________________________________
FAX COMPLETED FORM TO (905) 875-1840. *If paying by cheque, make payable to CNLA and mail with form to: Canadian Nursery Landscape Association, 7856 Fifth Line South, Milton, ON L9T 2X8.
Questions? [email protected]; 888-446-3499. Prices Subject to Change. No Refunds Available.
!
CNLA!▪!7856!Fifth!Line!South!▪!Milton,!ON!!!L9T!2X8!▪!Phone!888>446>3499!▪!Fax!905>875>1840!▪!cnla>acpp.ca!
!!
Landscape)Industry)Accredited)Company))Customer)Reference)Verification!
Customer)Section!The$company$above$is$applying$for$the$Canadian$Nursery$Landscape$Association$(CNLA)$Landscape$Industry$Accredited$Company$Seal$of$Approval.$As$part$of$the$application$process,$please$complete$this$form$to$the$best$of$your$ability.$This$form$will$serve$as$a$reference$to$CNLA.$Send$your$responses$in$the$enclosed,$preBaddressed$postageBpaid$envelope.$Your$responses$will$be$held$in$strict$confidence.$Please$do$NOT$return$this$form$to$the$company$listed$above.$For$more$information$about$the$CNLA$accredited$program,$visit$landscapeprofessionals.org.$Thank$you! 1. Indicate$your$relationship$with$the$company.$(Note:$Relatives$of$company$owners$or$employees$are$
not$eligible$to$complete$this$form.)$
□$Residential$Customer$ □$Commercial$Customer$$$$$$$
2. How$long$has$the$company$been$performing$services$for$[your$property(ies)]?$
□$1$–$3$years$ □$4$–$6$years$ □$7+$years$
3. Briefly$describe$the$services$this$company$provides$[for$your$property(ies)].$
4.$Has$this$company$ever$failed$to$complete$a$project$or$job?$$$
□$Yes$ □$No$$ $ If$Yes,$please$explain:
4. Would$you$recommend$this$company$to$others?$(Customers$Only)$ □$Yes$ $$$$□$No$$$
Reference)Signature)$Print$Name:$$Signature:$$ $ $ $ $ $ $ $$$$$$$$$$$$$Date:
COMPANY SECTION. This section to be filled out by company applying for Landscape Industry Accredited Company status before forwarding to customer with postage-paid envelope.
Company:
City/Prov. or Country/Postal Code:
Company Rep:
!
CNLA!▪!7856!Fifth!Line!South!▪!Milton,!ON!!!L9T!2X8!▪!Phone!888>446>3499!▪!Fax!905>875>1840!▪!cnla>acpp.ca!
!!
Landscape)Industry)Accredited)Company))Supplier)Reference)Verification!
Supplier)Section!The$company$above$is$applying$for$the$Canadian$Nursery$Landscape$Association$(CNLA)$Landscape$Industry$Accredited$Company$Seal$of$Approval.$As$part$of$the$application$process,$please$complete$this$form$to$the$best$of$your$ability.$This$form$will$serve$as$a$reference$to$CNLA.$Send$your$responses$in$the$enclosed,$preBaddressed$postageBpaid$envelope.$Your$responses$will$be$held$in$strict$confidence.$Please$do$NOT$return$this$form$to$the$company$listed$above.$For$more$information$about$the$CNLA$accredited$program,$visit$landscapeprofessionals.org.$Thank$you!$$$$$$
1. How$long$have$you$and$this$company$had$a$working$relationship?$
□$1$–$3$years$ □$4$–$6$years$ □$7+$years$
2. Briefly$describe$the$working$relationship$you$have$with$this$company.$
3.$$$Are$financial$transactions$always$conducted$in$a$professional$and$timely$manner$by$this$company?$$$
□$Yes$ □$No$$ $ If$No,$please$explain:
4. Would$you$continue$to$work$with$this$company$in$the$future?$$$$□$Yes$$$□$No$$$$$$Please$elaborate:$
$
$
Reference)Signature)$Print$Name:$$Signature:$$ $ $ $ $ $ $ $$$$$$$$$$$$$Date:
COMPANY SECTION. This section to be filled out by company applying for Landscape Industry Accredited Company status before forwarding to customer with postage-paid envelope.
Company:
City/Prov. or Country/Postal Code:
Company Rep:
!
CNLA!▪!7856!Fifth!Line!South!▪!Milton,!ON!!!L9T!2X8!▪!Phone!888>446>3499!▪!Fax!905>875>1840!▪!cnla>acpp.ca!
!!
Landscape)Industry)Accredited)Company))Member)Reference)Verification!
Member)Company)Section!The$company$above$is$applying$for$the$Canadian$Nursery$Landscape$Association$(CNLA)$Landscape$Industry$Accredited$Company$Seal$of$Approval.$As$part$of$the$application$process,$please$complete$this$form$to$the$best$of$your$ability.$This$form$will$serve$as$a$reference$to$CNLA.$Send$your$responses$in$the$enclosed,$preBaddressed$postageBpaid$envelope.$Your$responses$will$be$held$in$strict$confidence.$Please$do$NOT$return$this$form$to$the$company$listed$above.$For$more$information$about$the$CNLA$accredited$program,$visit$landscapeprofessionals.org.$Thank$you!$$$$$$
1. How$long$have$you$known$this$company$on$a$professional$level?$
□$1$–$3$years$ □$4$–$6$years$ □$7+$years$
2. Briefly$describe$the$working$relationship$you$have$with$this$company.$
3. Would$you$say$their$body$of$work$and$company$policies$are$to$a$standard$appropriate$of$a$company$worthy$of$Landscape$Industry$Accreditation?$$$$□$Yes$$$$$□$No$$ $$$$Please$elaborate:$
$
$
))Reference)Signature)$Print$Name:$$Signature:$$ $ $ $ $ $ $ $$$$$$$$$$$$$Date:
COMPANY SECTION. This section to be filled out by company applying for Landscape Industry Accredited Company status before forwarding to customer with postage-paid envelope.
Company:
City/Prov. or Country/Postal Code:
Company Rep: