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www.fidelitybanknc.com | 1 ACH USER GUIDE CASH MANAGEMENT SERVICES Creating an ACH Batch 1. Once you are logged into your Online Banking account, select Cash Management, ACH, and then ACH Batch on the main navigation menu. en follow the easy steps below to create a batch: 2. Fill in the Batch field. is field is used to identify your batch. Your batch name cannot have the same name as another batch, cannot include special characters, and may be no more than 25 characters. 3. Select the Transaction Class. e transaction class codes are used to identify various types of debit and credit entries. Select either: a. PPD(+)-Prearranged Payment and Deposit Entry b. CCD(+)-Corporate Credit or Debit 4. From the Account drop down box, select the account that you want to be debited or credited during the batch transaction. 5. e Company Name will automatically appear but you have the ability to change it. e company name may be no more than 16 characters. e company name will display in the reference field of the transaction to identify the originator. 6. If applicable, fill in the Company Discretionary Data. is field can be used to provide additional information to the receiver when identifying the transaction and may be no more than 20 characters. 1 2 3 4 6 5

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Page 1: ACH USER GUIDE CASH MANAGEMENT SERVICES...ACH USER GUIDE CASH MANAGEMENT SERVICES Adding Participants to a Batch Follow the steps below to learn how to add participants to your batch:

www.fidelitybanknc.com | 1

ACH USER GUIDECASH MANAGEMENT SERVICES

Creating an ACH Batch1. Once you are logged into your Online Banking account, select Cash Management, ACH, and then ACH Batch on the main navigation menu. Th en follow the easy steps below to create a batch:

2. Fill in the Batch fi eld. Th is fi eld is used to identify your batch. Your batch name cannot have the same name as another batch, cannot include special characters, and may be no more than 25 characters.

3. Select the Transaction Class. Th e transaction class codes are used to identify various types of debit and credit entries. Select either: a. PPD(+)-Prearranged Payment and Deposit Entry b. CCD(+)-Corporate Credit or Debit

4. From the Account drop down box, select the account that you want to be debited or credited during the batch transaction.

5. Th e Company Name will automatically appear but you have the ability to change it. Th e company name may be no more than 16 characters. Th e company name will display in the reference fi eld of the transaction to identify the originator.

6. If applicable, fi ll in the Company Discretionary Data. Th is fi eld can be used to provide additional information to the receiver when identifying the transaction and may be no more than 20 characters.

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ACH USER GUIDECASH MANAGEMENT SERVICES

Creating an ACH Batch

7. Fill in the Company Identifi cation fi eld. If you do not have a company ID, use the TIN of your company with a zero (0) in front of it. Th e Company Identifi cation fi eld may be no more than ten characters.

8. Fill in the Company Description. Th is fi eld is used to identify the purpose of the batch and may be no more than ten characters (ex. Payroll).

9. Select the frequency of the batch.*

10. If anything other than “Once” is selected, please complete the Date Scheduled, Date Scheduled Process, and Expiration Date fi elds.

11. Select the Build Summary box. By checking the build summary box, your batch will post to your account as one summary entry (one dollar amount). If you decide to uncheck the box, the batch will post in detailed format, and an entry for each item will post to your account.

12. Click the Submit button to save the batch.

Your batch will be displayed at the bottom of your screen in the ACH table.

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*Important! If you selected to set the batch up as recurring, Fidelity Bank is not responsible for any errors based on changes in participants that may not be updated in time for the next recurrence. One way to avoid this risk is to set the batch up with a frequency of Once and manually send the batch out as needed.

Page 3: ACH USER GUIDE CASH MANAGEMENT SERVICES...ACH USER GUIDE CASH MANAGEMENT SERVICES Adding Participants to a Batch Follow the steps below to learn how to add participants to your batch:

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ACH USER GUIDECASH MANAGEMENT SERVICES

Adding Participants to a BatchFollow the steps below to learn how to add participants to your batch:

13. In the main navigation menu, go to Cash Management, ACH, and then ACH Participant.

14. From the Batch drop down box, select the batch that you would like to process.

15. In the Name section, enter the batch recipient’s name. Th e name needs to read exactly how the account is titled.

16. If applicable, fi ll in the Identifi cation section. Th is fi eld can be used for information that is specifi c to the recipient such as, employee number or TIN.

17. Fill in the recipients Account number.

18. In the Routing Number section, click on the binoculars icon (Routing Number Search). A new window will appear. Type in the bank name or routing number and click search. In the list of results, select the recipient’s bank. Th e window will close and the bank information will automatically fi ll into the form.

19. Enter the amount that you want to debit or credit.

20. In the Transaction Code, determine what type of transaction (debit or credit) you will be processing.

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ACH USER GUIDECASH MANAGEMENT SERVICES

Adding Participants to a Batch

21. A checkmark will automatically appear in the box next to Include. If a checkmark is visible, the recipient will be included in the batch. If you remove the checkmark, the recipient will not be included in the batch.

22. Click on Submit to save the participant.

Your participant will be displayed at the table at the bottom of your screen. From the table, you can add or remove a participant to your batch by selecting or de-selecting the checkmark in the include column. You can also change the amount that is being withdrawn or deposited. Click update to save your changes.

If you need to make changes to the recipient information, transaction code, or delete the recipient, click on the recipient’s name in the table at the bottom of your screen. Th e participant information will reappear in the form. Make the changes necessary and click submit to save the changes. Th e table at the bottom of your screen will update.

Your batches will be saved in a table under Cash Management, ACH, and then ACH Batch.

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ACH USER GUIDECASH MANAGEMENT SERVICES

Processing an ACH Batch1. Once you are logged into your Online Banking account, select Cash Management, ACH, and then ACH Batch on the main navigation menu. Th en follow the easy steps below to process an ACH using a saved batch.

2. At the bottom of your screen, select the batch you would like to process. Th e ACH Batch form will automatically fi ll with your saved information.

3. Review the form to ensure the correct information is being used and the ACH will process properly. Make changes as necessary.

4. If you selected the frequency of your batch to be Once, complete the Date Scheduled fi eld with the eff ective date of the batch.

5. Select the Build Summary box. By checking the Build Summary box, your batch will post to your account as one summary entry (one dollar amount). If you decide to uncheck the box, the batch will post in detailed format and an entry for each item will post to your account.

6. Click the Submit button to save changes to your template.

To fi nishing processing your ACH, follow the steps below:

7. In the main navigation menu, go to Cash Management, ACH, and then ACH Process.

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ACH USER GUIDECASH MANAGEMENT SERVICES

Processing an ACH Batch

8. Place a check in the Include box of the batches you want to process.

9. Click the Approve button. A confi rmation message will appear, click Yes to confi rm and No to cancel. By clicking the Yes button you will see a confi rmation screen. Clicking No will take you back to the ACH Process screen and the batch will remain in the pending Approval section.

Th e cutoff time for ACH is 4:00 p.m. EST.

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Page 7: ACH USER GUIDE CASH MANAGEMENT SERVICES...ACH USER GUIDE CASH MANAGEMENT SERVICES Adding Participants to a Batch Follow the steps below to learn how to add participants to your batch:

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ACH USER GUIDECASH MANAGEMENT SERVICES

Creating an ACH Using an Imported DocumentYou can import an ACH fi le that you have created outside of online banking for processing. Th e batch must be in a NACHA format to be imported.

1. Once you are logged into your Online Banking account, select Cash Management, ACH, and then ACH Import on the main navigation menu. Th en follow the easy steps below to create an ACH using an imported document:

2. In the fi le format drop down box, select Standard.

3. Click on the Browse button. A dialog box will appear, locate the fi le on your computer that you want to upload and select Open.

4. Once your fi le is selected, Click the Preview button to view the imported fi le.

5. Click View Detail to ensure the correct information was imported.

6. In the Import column, place a checkmark in the box(es) next to the batch(es) you would like to import.

7. Click the Submit button and you will be taken back to the ACH Import screen.

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ACH Import

ACH Import Batch Item Detail

Submit CancelView Detail

Import << Batch >>D ate Scheduled ItemsD ebit Credit SEC Code

<< Name>> Account Routing NumberA mount Transaction

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ACH USER GUIDECASH MANAGEMENT SERVICES

Creating an ACH Using an Imported DocumentTo fi nish processing your ACH Batch from an imported document, follow the steps below:

8. In the main navigation menu, go to Cash Management, ACH, and then ACH Import Process.

9. In the list of batches, click on the date in the Date Eff ective column of the batch you want to process.

10. In the Account drop down box, select the account that you want to be debited or credited during the batch transaction.

11. If necessary, change the eff ective date of your transaction.

12. Select the Build Summary box. By checking the Build Summary box, your batch will post to your account as one summary entry (one dollar amount). If you decide to uncheck the box, the batch will post in detailed format and an entry for each item will post to your account.

13. Click the Process button to send the batch to the bank. A confi rmation message will appear. Click the Yes to confi rm or No to cancel.

Th e cutoff time for ACH is 4:00 p.m. EST

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