Achieve Benefit from IT Projects

AimAimThis presentation is prepared to support and give a general overview of the ‘How to Achieve Benefits from IT Projects’ Guide and should be read in conjunction with the publication.

IntroductionIntroduction

Use of the GuideUse of the GuideThis guide provides a framework and an ‘overview’ to the key stages that are required in the planning and implementation of IT management.

This presentation and the original guide should be reviewed in conjunction with several other tools to facilitate and improve your IT management.

1.1. Keystages:Keystages:The IT Exploitation Process describes 7 keystages in the planning and development of an IT project.

How to Use the IT How to Use the IT Exploitation ProcessExploitation Process

Networking Vision Strategy System Selection Pilot Implement Evaluate

2.2. Multiple Stakeholders:Multiple Stakeholders:The IT Exploitation Process illustrates the multiple stakeholders involved in the planning and implementation of IT.

How to Use the IT How to Use the IT Exploitation ProcessExploitation Process

Senior Managers IT Management Staff Business Managers System Users Clients Supply Chain Partners

3.3. Legacy Archive:Legacy Archive:The IT Exploitation Process

How to Use the IT How to Use the IT Exploitation ProcessExploitation Process

IT Exploitation Process –IT Exploitation Process –1. Networking1. Networking

Intelligence gathering activityIntelligence gathering activity

Identify resources for networking activities Create a strategy to investigate sources of IT

information Benchmark your IT against others Develop a long-term procurement strategy

IT Exploitation Process –IT Exploitation Process –2. Vision2. Vision

Creating the context and direction for IT Creating the context and direction for IT within the organisationwithin the organisation

Integrate with business vision Exploit IT to diversify Agree IT direction Consider cultural implication Communicate vision

IT Exploitation Process –IT Exploitation Process –3. Strategy3. Strategy

The process of planning and The process of planning and coordinating IT systems for the medium coordinating IT systems for the medium to long termto long term

Resource strategy Manage strategy development Integrate with business strategy Create financial structure Consult stakeholders Coordinate with process improvements Identify information and knowledge Assess existing IT infrastructure Adopt IT standards Communicate and disseminate Adopt a continuous process

IT Exploitation Process –IT Exploitation Process –4. System Selection4. System Selection

The process of prioritising systems to The process of prioritising systems to meet the information requirements meet the information requirements defined in the strategydefined in the strategy

Provide resources Identify your critical information requirements Identify systems to meet requirements Ensure business needs Benefit evaluation Stakeholder requirements Prioritise systems Detailed functionality Select software and hardware Tactical implementation Plan the implementation process

IT Exploitation Process –IT Exploitation Process –5. Pilot5. Pilot

The implementation of an IT system to The implementation of an IT system to partpart

Identify area of company or construction project for pilot implementation

Check/provide infrastructure for pilot to be conducted

Implement pilot Evaluate impact, benefits, risks etc Decide for full implementation

IT Exploitation Process –IT Exploitation Process –6. Implementation6. Implementation

The installation of hardware and The installation of hardware and software into an organisationsoftware into an organisation

Provide sufficient resources Plan implementation Communicate what systems will do Skills audit and training plan Benefit evaluation Physical implementation Training programme Provide technical support

IT Exploitation Process –IT Exploitation Process –7. Evaluate7. Evaluate

The process of understanding the The process of understanding the effectiveness of implemented systemseffectiveness of implemented systems

Post-implementation evaluation Recommend improvements

IT Exploitation Process –IT Exploitation Process –8. Feedback Loop8. Feedback Loop

The diagram illustrates the important ‘feedback loops’ between the different ‘key stages’ at the ‘IT Exploitation Process’

SummarySummary

This guide illustrates a process for managing IT in an organisation which has been shown to be an effective way of ensuring that benefits are gained from IT investments

A series of key stages and how different stakeholders should effectively contribute to each of these are demonstrated

This guide is intended to be a usable tool for organisations to improve their IT management