Garnet Hill Vendor Compliance Manual

Revision 07/01/2009

TABLE OF CONTENTS

OVERVIEWWELCOME TO GARNET HILL Page 3

GARNET HILL CODE OF CONDUCT Page 4

PURCHASE ORDER TERMS AND CONDITIONS Pages 5 – 7

VENDOR COMPLIANCE MANUAL ACKNOWLEDGMENTPage 8

QUALITY REQUIREMENTSQUALITY PLANNING Page 10

TOP OF PRODUCTION Pages 11 - 12

TESTING AND PERFORMANCE STANDARDS Pages 13 - 15

INDIVIDUAL ITEM PACKAGING REQUIREMENTS Pages 16 - 17

ITEM LABELS Page 18

PACKAGE TESTING REQUIREMENTS: HARD GOODS Page 19

CPSIA CERTIFICATE OF CONFORMITY Page 20 - 21

SHIPPING REQUIREMENTSCHARGE BACKS FOR NON-COMPLIANCE Page 23

VENDOR SHIPMENT CHECKLIST Page 24

PACKING LIST Page 24

ROUTING GUIDE & TRANSPORTATION Page 24

BILL OF LADING Page 24

BILL TO ADDRESS Page 24

EXTERNAL CASE LABELING (UCC-128 LABELS) Pages25- 26

CASE SIZE REQUIREMENTS Page 27

UCC-128 CASE LABEL PLACEMENT Page 28 - 29

CASE SEALING AND PALLETIZING A SHIPMENT Page 30

RUG PACKING & LABELING Pages 31 – 32

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GARNET HILL UCC-128 RECOMMENDED SOURCE Page 33

ADVANCED SHIPMENT NOTIFICATION (ASN) Page 34

IMPORT REQUIREMENTS Pages 35 - 42

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o r i g i n a l d e s i g n s i n c l o t h i n g a n d h o m e d é c o r

Dear New Garnet Hill Vendor,

Welcome to the Garnet Hill family! At Garnet Hill, much of our success derives from the strong relationship we have developed with our vendors over the years. Together, we and our suppliers provide customers with beautifully designed products of the highest quality and value, delivered with award winning customer service.

The Garnet Hill’s Vendor Manual is an outline of the company’s operating principles. It will provide you with an overview of the Garnet Hill business philosophy, detailing how we work together with vendors to develop, buy and ensure the quality of our products. Our objective is to work with you in a spirit of cooperation and partnership to help us achieve our mutual goals.

In order to develop a sound business partnership, it is critical that our vendors understand our business procedures and requirements.

Quality Assurance Requirements Shipping Procedures and Documentation Requirements

Important requirements are provided in the attached guidelines that will expedite shipping and avoid costly delays and mishandling issues. All information in the Vendor Operations Manual should be considered confidential and proprietary to Garnet Hill, Inc. We urge you to carefully read this manual in its entirety and share its contents with the appropriate individuals within your organization. You will be contacted shortly by our Vendor Relations Coordinator to ensure you are comfortable with this communication and also to welcome you to our family of suppliers. In the interim, should you have any questions, please don’t hesitate to contact the Vendor Relations Coordinator at (603)823-5545 or vendorhelp@garnethill.com. This person is here to help you.

We look forward to a mutually rewarding business relationship with you and your staff. This manual is intended to facilitate our relationship. We invite your questions or comments regarding our policies and procedures as you review the manual, or at anytime in the future.

Respectfully,

Russ GaitskillPresident & CEO

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Garnet Hill Code of ConductGarnet Hill will work only with suppliers who meet stringent employment social accountability standards and rigorous environmental standards. We require suppliers to meet the following standards and our agents to monitor that all suppliers are in compliance with these standards, thank you for your help.

Code of Conduct:

1) Child Labor: No person under the age of 16 (or older if specified by local law) may be employed in the production of merchandise for Garnet Hill.

2) Forced Labor: There shall not be any use of forced labor, prison labor, indentured labor or conscript labor used in manufacture of Garnet Hill merchandise.

3) Harassment or Abuse: Every employee shall be treated with respect and dignity. No employee shall be subjected to any physical, sexual, psychological or verbal harassment or abuse, or corporal punishment.

4) Nondiscrimination: Workers shall be employed based on their abilities, rather then their personal characteristics or beliefs.

5) Freedom of Association: Workers shall have the freedom to organize freely for the purpose of collective bargaining.

6) Health and Safety: All work places are required to be safe and healthy working environments and to be in compliance with all local safety and environmental laws.

7) Fair Wages: Employees must be paid in accordance with the local and/or national laws or regulations as a minimum standard.

8) Working Hours: Overtime hours shall be compensated at such premium rate as is legally required by national or local laws.

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PURCHASE ORDER TERMS AND CONDITIONSACCEPTANCE. Vendor has read and understands this purchase order and agrees that either written acceptance or commencement of any work, service or shipping of goods under this order shall constitute Vendor’s acceptance of these terms and conditions only. All terms and conditions proposed by Vendor which are different from or in addition to those set forth in this order are unacceptable to Buyer, are expressly rejected by Buyer, and shall not become a part of this order.SPECIFICATIONS. Vendor will furnish goods and services as previously or herein specified or described by the Buyer and as previously or hereinafter shown, furnished or represented by the Vendor as to materials, design, samples, style, fit, color and quantity all in accordance with Buyer’s Vendor Operations Manual ("BVOM"). At Buyer’s option, it may return to Vendor goods or services rejected for failure to meet any specifications or required quality and for reasons specified in Buyer’s Vendor Operations Manual.SHIPPING, PACKAGING AND BILLING. Vendor agrees to properly pack, mark and ship goods in accordance with the requirements of Vendor Relations Manual. No charges shall be allowed for boxing, crating or other packaging unless agreed to in writing. Payment terms are based on the actual receipt date at the ship to location specified in the Vendor Relations Manual.DELIVERY SCHEDULES. Deliveries shall be made in both quantities and at times specified in this purchase order and in compliance with BVOM. Buyer shall not be required to make payment for goods delivered to Buyer which are in excess of quantities in Buyer’s delivery schedules. Buyer may change the rate of scheduled shipments or direct temporary suspension of scheduled shipments, neither of which shall entitle Vendor to a modification of the price for goods or services covered by this order. All late deliveries are subject to late delivery damages as specified in BVOM.EXPEDITED SHIPMENTS. If Vendor’s acts or omissions result in Vendor’s failure to meet Buyer’s delivery schedules and requirements and Buyer requires a more expeditious method of transportation for the goods than the transportation method originally specified by Buyer, Vendor shall, at Buyer’s option, (a) promptly reimburse Buyer the difference in cost between the more expeditious method and the original method, (b) allow Buyer to reduce its payment of Vendor’s invoices by such differences, or (c) ship the goods as expeditiously as possible at Vendor’s expense and invoice Buyer for the amount which Buyer would have paid for normal shipment.CHANGE ORDERS. Buyer reserves the right at any time to direct changes or cause Vendor to make changes, to specifications of the goods or to otherwise change the scope of the work covered by this order, including work with respect to such matters as inspection, testing or quality control, and Vendor agrees to promptly make such changes.INSPECTION. Vendor agrees that Buyer shall have the right to enter Vendor’s production facilities at reasonable times to inspect the facilities, goods, materials and any property of Buyer covered by this order. Buyer’s inspection of goods, whether during manufacture or storage, prior to shipment or after delivery, shall not constitute acceptance of any work-in-process, furnished goods or inventory.NONCONFORMING GOODS. To the extent Buyer rejects goods as nonconforming, the quantities under this order will automatically be reduced unless Buyer otherwise notifies Vendor. Vendor will not replace quantities so reduced without a new order or schedules from Buyer. Nonconforming goods or services may be disposed of in accordance with BVOM. Payment for nonconforming goods shall not constitute an acceptance thereof or limit or impair Buyer’s right to assert any legal or equitable remedy, or relieve Vendor from Vendor’s liability for defects therein.WARRANTY. Vendor expressly warrants that the goods or services covered by this order will conform to the specifications, drawings, samples or descriptions furnished to or by Buyer, and will be merchantable, of good material and workmanship, free from defects and in compliance with all the terms and conditions of this purchase order. In addition, Vendor acknowledges that Vendor knows of Buyer's intended use of the goods and services ordered herein for Buyer's catalogue customer business and expressly warrants that all goods and services covered by this order which have been selected, designed, manufactured or assembled by Vendor based upon Buyer's stated use, will be fit and sufficient for the particular purposes intended by Buyer. Vendor further warrants that the title to the goods conveyed by Vendor to Buyer shall be good and its transfer rightful, that the goods shall be delivered free from any security interest, lien or other encumbrance, and that the goods shall be delivered free of any claim by any third person by way of infringement or the like, regardless of whether such infringement arises out of compliance with specifications furnished to Vendor by Buyer or any other party. Any disclaimer of the express warranties in this paragraph or of implied warranties of merchantability or fitness for a particular purpose shall be ineffective.MATERIALS AND INGREDIENTS DISCLOSURE AND SPECIAL WARNINGS AND INSTRUCTIONS. Vendor shall promptly furnish to Buyer: (a) a list of all materials and ingredients in the goods purchased hereunder, all of which Vendor warrants are in compliance with all applicable laws and regulations, (b) the amount of one or more materials and ingredients, and (c) information concerning any changes in or additions to such materials and ingredients and any other information required by BVOM.INSOLVENCY. Buyer may immediately cancel this order without liability to Vendor in the event of the happening of any of the following or any other comparable event: (a) insolvency of the Vendor, (b) filing of a voluntary petition in bankruptcy or reorganization by Vendor, (c) filing of any involuntary petition in bankruptcy against Vendor, (d) appointment of a receiver or trustee for Vendor, or (e) execution of an assignment for the benefit of creditors by Vendor or an attachment of all or a significant portion of Vendor’s assets.CANCELLATION FOR BREACH. Buyer reserves the right to cancel all or any part of this order, without liability to Vendor if Vendor (a) repudiates or breaches any of the material terms of this order, including Vendor’s warranties, (b) fails to ship the goods ordered on the ship-by date, (c) fails to perform services or deliver goods as specified by Buyer in this order, (d) fails to make timely and proper completion of services or delivery of goods, or (e) fails to conform to the terms and conditions of BVOM. Vendor may liquidate cancelled merchandise if: (A) the goods contain no Garnet Hill labels, packaging or reference. (B) the goods are not represented as Garnet Hill’s own and (C) the goods are not liquidated in a market where Garnet Hill competes. TERMINATION. In addition to any other rights of Buyer to cancel or terminate this order, Buyer may, at its option, immediately terminate all or any part of this order, at any time and for any reason, by giving written notice to Vendor. Upon such termination, without any cause under any other provisions of this purchase order, Buyer shall pay to Vendor only the following amounts: (a) the order price for all goods or services which have been completed and/or shipped in accordance with this order and not previously paid for, and (b) the actual costs of work-in-process and raw materials incurred by Vendor in furnishing the goods or services specifically for this order to the extent such costs are reasonable in amount. Buyer will make no payments for finished goods, work-in-process or raw materials fabricated or procured by Vendor in amounts in excess of those authorized neither in delivery releases nor for any undelivered goods which

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are in Vendor’s standard stock or which are readily marketable. Payments made under this paragraph shall not exceed the aggregate price payable by Buyer for finished goods which would be produced by Vendor under delivery or release schedules outstanding at the date of termination. Except as provided in this paragraph, Buyer shall not be liable for and shall not be required to make payments to Vendor, directly or on account of claims by Vendor’s subcontractors, for loss of anticipated profit, unabsorbed overhead, interest on claims, product development and design costs or any other similar such costs from termination of this order.INTELLECTUAL PROPERTY, COPYRIGHTS, TRADEMARKS, TRADENAMES AND PATENTS. Vendor agrees: (a) to defend, hold harmless and indemnify Buyer, its successors, assigns, customers, agents and employees against all claims, demands, losses, suits, damages, liability and expenses (including reasonable attorneys fees)arising out of any suit, claim, administrative proceeding, or action for actual or alleged direct or contributory infringement of, or inducement to infringe, or violation of, any United States or foreign patent, trademark, tradename, copyright, secret process, or other intellectual property right, by reason of the manufacture, use, sale, resale, or other use of the goods or services ordered hereunder, including infringement arising out of compliance with specifications furnished by Buyer, or for actual or alleged misuse or misappropriation of a trade secret resulting directly or indirectly from Vendor's actions; (b) to waive any claim against Buyer under the Uniform Commercial Code or otherwise, including any hold harmless or similar claim, in any way related to a claim asserted against Vendor or Buyer for patent, trademark, tradename, copyright or intellectual property right infringement or the like including claims arising out of compliance with specifications furnished by Buyer; and (c) to grant to Buyer a worldwide, nonexclusive, royalty-free, irrevocable license to repair and have repaired, to reconstruct and have reconstructed and otherwise to service the goods ordered hereunder. Vendor, to the extent it may legally do so, assigns to Buyer, all right, title and interest in and to all trademarks, trade names, copyrights and intellectual property rights in any material or goods created for Buyer under this order. In addition, Vendor shall, upon demand, at Vendor's expense, with counsel, attorneys or other representatives acceptable to Buyer, defend any suit administrative proceeding or claim brought against Buyer by any third party to the extent that it is based on any claims, demands, losses, suits, damages, liability or expenses arising against Buyer under this paragraph.INDEMNIFICATION: Vendor agrees to hold harmless and to indemnify Buyer, its successors and assigns, customers, employees and agents from and against any loss, expenses (including reasonable attorneys fees) and/or damages to property or bodily injury (including death) arising from or out of: (a) Vendor's performance of any work on Buyer's premises or Vendor's use of any property of Buyer, whether on or off its premises; (b) the purchase, sale or use of the goods supplied by Vendor under this purchase order, and (c) the failure of said goods to comply with the terms and conditions of this purchase order.REMEDIES: Any disclaimer or limitation of remedies for breach of warranties or other contractual obligations of Vendor shall be ineffective. Vendor shall compensate Buyer for damages and costs incurred by Buyer as provided by Buyer in BVOM, for inspection, return shipment or rendering goods acceptable in connection with the rejection of goods or packaging. Vendor shall reimburse Buyer for all administrative expenses and lost profits associated with back orders or order cancellations due to rejection of goods, late delivery or delivery of insufficient quantities. The rights and remedies reserved to Buyer in this purchase order or in the BVOM shall be cumulative and in addition to any other or further remedies provided at law or in equity.PROTECTION OF TRADEMARKS, PROPRIETARY INFORMATION AND CONFIDENTIALITY. Vendor shall not without first obtaining the prior written consent of Buyer, in any manner advertise or publish the fact that Vendor has contracted to furnish Buyer the goods or services herein ordered or use any trade names, trademarks, or proprietary information of Buyer in Vendor’s advertising and promotional materials. Buyer provides such information to Vendor in reliance on Vendor’s agreement to hold the same confidential and its agreement that it will not copy or modify any of such information and will not permit any third party to do so. In the event of Vendor’s breach of any of the provisions in this paragraph Buyer shall have the right to cancel the undelivered portion of any goods and services covered by this order and shall not be required to make further payments except for conforming goods delivered or services rendered prior to cancellation.LEGAL COMPLIANCE. Vendor guarantees, warrants and agrees that the goods and services being purchased by Buyer under this purchase order are produced in compliance with, and upon delivery to Buyer, meet and comply with all requirements of foreign, federal, state, local and other relevant statutes, laws, rules, regulations, orders, and ordinances applicable to them or to Vendor, including without limitation, the Flammable Fabrics Act, the Consumer Products Safety Act, the Federal Hazardous Substances Act and all state consumer protection acts. Vendor further agrees that upon the failure of any goods or services to comply with the provisions of this paragraph it will be liable to and will promptly pay Buyer, Buyer’s cost of the goods, freight and insurance to and from Buyer’s warehouse, Buyer’s cost of any recall and/or replacement of the goods, and because of Buyer’s difficulties of proving its actual losses from such actions, including without limitation a product recall, as liquidated damages and not as a penalty, an additional amount equal to 50% of the Buyer’s cost of purchasing from Vendor the goods which do not meet the requirements of this paragraph. Vendor agrees that Buyer may, upon notice to Vendor, offset any amounts owed to Vendor against the damages Vendor has agreed, in the immediately preceding sentence, to pay to Buyer.NO IMPLIED WAIVER. The failure of any party herein at any time to require the performance by the other party hereto of any provision of this purchase order shall in no way affect the right to require such performance at any time thereafter, nor shall the waiver by either party of a breach of any provision of this purchase order constitute a waiver of any succeeding breach of the same or of any other provision of this purchase order.NON-ASSIGNMENT; RELATIONSHIP OF PARTIES. Vendor may not assign, delegate or subcontract its performance, obligations and duties under this purchase order or this order itself without Buyer’s prior written consent. Vendor and Buyer are independent contracting parties, and neither is the agent of the other.GOVERNING LAW. This order shall be deemed made in Ohio, USA, and is to be construed in accordance with and governed by the laws of the State of Ohio and the United States of America. All claims, actions, lawsuits, or causes of action arising out of or because of this order may only be brought in the state and federal courts serving Hamilton County, Ohio, and Vendor agrees to said courts as the exclusive forum therefore and agrees to the exclusive jurisdiction of said courts for all such purposes.NOTICES. Whenever by the terms hereof notice or demand or other communication shall or may be given by one party to the other, it shall be in writing addressed to the party for which it is intended at the address provided in this purchase order.TAXES. Any present or future sales, use, privilege, occupation, excise, value-added or other tax, fees or charges of any nature whatsoever imposed by any governmental authority on the transaction set forth in this purchase order shall

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be paid by Vendor. No such taxes, charges, fees, etc. shall be paid by Vendor on behalf of Buyer without Buyer’s prior written consent. In the event that Buyer is required to pay any such taxes, fees or charges, Vendor shall reimburse Buyer therefore.ENTIRE AGREEMENT. This order, together with its attachments, exhibits, supplements, and the BVDM specifically referenced in this purchase order, constitutes the entire agreement between Vendor and Buyer with respect to the order contained herein and supersedes all prior oral or written representations and agreements. This order may only be modified by a writing executed by Buyer. The buyer is not responsible for any excess raw materials, finding, finished goods or excess capacity created as a result of filling the order.

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ACKNOWLEDGMENT OF GARNET HILL VENDOR COMPLIANCE MANUAL

Garnet Hill Code of ConductAll vendors must comply with these standards.

Purchase OrdersAll purchase orders will be emailed to the contact you provide below.

Top of Production (TOP)Approval is required of TOP samples prior to a bulk order being shipped.

Item labelsVendor must affix individual item labels to each packed unit with the Garnet Hill item/color/size identified on the purchase order.

Case Size RequirementsCase size should not exceed 40”(L)x26”(W)x26”(H). Ship separate items do not need to conform to these requirements.

UCC-128 Case LabelsVendor must complete and affix a UCC-128 label to each case in a shipment. Placement is in the lower left corner of the smallest face of the case. Chargebacks are $250 for each purchase order where the UCC-128 label is missing, incorrectly placed or incorrectly filled out.

Advance Ship Notification (ASN)Vendor must create an ASN using our software. An emailed copy must be sent the day the shipment is received by the carrier. Charge backs are $250 for each ASN that is missing, late or incorrect.

Carrier SelectionThe Garnet Hill Routing Guide found on http://www.ccsginc.com/garnet.htm must be used to select the appropriate carrier. No unauthorized shipments will be accepted.

It is acknowledged by this signature that the information contained in the Garnet Hill Vendor Compliance Manual has been reviewed and is accepted. Purchase orders will be shipped compliant to Garnet Hill, Inc. as outlined in this manual. Expenses incurred as a result of non-compliant orders will be the sole responsibility of the vendor. It is extremely important that your shipping personnel understand these requirements.

Return to Vendor Relations Coordinator vendorhelp@garnethill.com orFax: 603.823.8406____________________________________________________________

Company: PO Contact:

Address: PO Tel:

Address: PO Fax:

City/State: PO Email:

Zip: Date:

Authorized Signature:

Title:

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QUALITY REQUIREMENTS

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Quality PlanningGarnet Hill is committed to providing superior quality merchandise and service to its customers. We recognize that superior merchandise quality is achieved through unrelenting attention to detail, from product conception to customer purchase and beyond. This philosophy mandates the development of close relationships with our vendors, systematic monitoring of incoming products and the evaluation of customer response to product quality.

We believe that the burden of producing quality products rests with the vendor. We also believe that it is our responsibility to support our vendors by clearly defining our expectations, requirements and standards. We build vendor partnerships on a foundation of openness and trust.

All products are expected to meet the minimum performance, safety and testing standards that are detailed in the enclosed document “Testing and Performance Standards.”

The Top of Production Review described below is an important part of assuring the quality of our product and enabling vendors to be successful in meeting all expectations.

Garnet Hill inspects all incoming bulk shipments using a statistical sampling plan. Our inspection guidelines support our efforts to provide customers with the best products available by ensuring that we receive goods as specified from our vendors. Our critical inspection is based on high quality expectations. Products are measured to ensure conformance to the approved sizing specifications within established tolerances and then checked for defects and conformity to all specifications.

When a shipment fails an incoming inspection, Garnet Hill may choose to conduct 100% inspection for which the vendor will be charged labor costs at $50 per work hour. If a significant quality problem is discovered, Garnet Hill may decide to return the product to the vendor without completing 100% inspection.

Garnet Hill requires its vendors to have an effective quality system in place to monitor and assure quality performance. This includes testing and inspection of materials used, inspection of work-in-progress and a final quality audit of finished products. The audit of finished products should be conducted independently of production management, incorporating statistical sample methods. This final quality audit will verify that products meet all Garnet Hill specifications, including those for construction details, choice of materials, color and sizing. Shipped lots must be free of defects, dirt, or damage. Merchandise is to be packaged according to Garnet Hill requirements, with all labeling applied as specified.

We believe that by working together to produce superior quality merchandise we will ensure our mutual success.

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TOP OF PRODUCTION: Quality and Packaging SamplesThe TOP review is part of Garnet Hill’s Quality Assurance Program. This process requires vendors to send samples from the production run to Garnet Hill in Franconia, NH for review and approval before the bulk shipment is sent to the distribution center in Ohio.

During the review, products are measured/washed/checked against buyer specifications and compared to photo samples and catalog photos. Packaging of hard goods is tested according to our packaging requirements.

The goal of the review is to verify that the product is as purchased, is first quality, and is packaged adequately. The review also gives us the opportunity to check package labeling and identify any product issues that can be corrected while the goods are still in the vendor’s facility. This saves the vendor time and expense in making corrections.

Receiving these samples ahead of the shipment is essential to the efficient receipt of the shipment at our distribution center. If samples are not received and reviewed in Franconia ahead of the shipment, receipt of the bulk shipment and payment of goods will be delayed. For this reason, vendors will be charged a penalty for not sending TOP or shipping bulk shipments before TOP approval.

TOP OF PRODUCTION: Procedure

1. TOP Sample RequirementGarnet Hill requires that samples of each new item be sent to Garnet Hill in Franconia, NH for approval before the bulk shipment is released from a vendor’s facility. Vendors will receive a special purchase order specifying the items to be sent.

2. Actual Production Merchandise and PackagingThe TOP samples are to be first off the production line and packaged and labeled as the bulk production will be packaged and labeled. If production will be individually boxed, it must be boxed as bulk production will be boxed. Approval samples will not be requested on reorder shipments unless the product has changed in any way: i.e. sizing, fabric, or make from the original.

3. Samples Arrive in Advance of ShipmentTOP samples must arrive in Franconia, NH in advance of the specified ship date for the bulk shipment, so approvals do not delay shipping. The TOP Purchase Order will specify the ship date required. This date will be 15-30 days in advance of the bulk ship date. We require a minimum of 5 working days to review and approve TOP samples.

4. Shipment Held for ApprovalDo not release the bulk shipment of goods until Garnet Hill has received and approved these samples. Garnet Hill quality staff will call or fax approval when the goods are approved to ship. If you cannot hold a shipment pending approval, call Garnet Hill to discuss this shipment.

5. Payment for SamplesGarnet Hill will pay for these samples if they are first quality and are packaged and labeled as finished product. Send an invoice for these items. Samples that are not first quality or are mutilated, will not be paid for.

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6. Transit MethodAddress these samples to: Garnet Hill

TOP OF PRODUCTION231 Main StreetFranconia, NH 03580 USA

Send samples the best way to facilitate approval. Use expedited shipping only if necessary to meet the approval time line. Notify Garnet Hill with information about when the samples were sent and by what carrier. Call TOP Staff: (603)-823-5545

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Testing and Performance Standards Testing and Performance Standards: Apparel and TextilesProperty Standard Test MethodTensile Strength: Woven 25 lb./in. ASTM D 5034Burst Strength: Knits 40 PSI ASTM D 3786Tear Strength: Woven 3.0, (Flannel 2.0) ASTM D 1424 Seam Slippage less than 1/4" @ 15

lbs.ASTM D 434-95

Seam Strength 15 lb. ASTM D 1683Colorfastness to Crocking (Rubbing) AATCC 8 - 1996

Dry 4.0 ** Wet 3.0 **

Colorfastness to Washing - Home Laundering AATCC 61-1996Shade Change 4.0

Staining 3.0 ***Colorfastness to Dry-cleaning AATCC 132-1998

Shade change 4.0 **Staining 3.0* **

Colorfastness to Perspiration AATCC 15-1997Shade change 4.0 **

Staining 3.0 * **Colorfastness to Non-Chlorine Bleach 4.0 AATCC 172-1997Dimensional Change in home laundering Acceptable after wash

sizing or as specifiedAATCC 135/150-2000

Colorfastness to Light - 20 hours AATCC 16-1998Curtains 3-4 **

Garments 4.0 **Home Bedding Products 3.0 **

* If appearance is unacceptable at 3, fabric will be rejected ** Light Box Viewing Conditions: D65/U30*** If lower than 3.5 must be labeled: Wash Separately

Skewness change in fabric and garment twist in home laundering AATCC 179-1996Garments - woven 1% after wash

Garments - knits 2% after washHome bedding products - knits 5% after wash

Home bedding products - woven 3% after washFabric Weight - ounces per square yard + or -5% from

purchase weightASTM D 3887

Pilling resistance - 30 min Random Tumble Pilling Tester Method ASTM D 3512 After 3 launderingsApparel 4

Napped Goods 3FlammabilityApparel: Adult and Children’s apparel (Test Suspect fabrics: Napped and lightweight fabrics: < 3.0 oz/sq.yd.)Verify exempt content or exempt weight.

Class 1 16 CFR 1610

Mattresses and Mattress Pads Pass 16 CFR 1632 , and CA TB 106Children's sleepwear: Tight Fitting/ Flame Retardant Comply 16 CFR 1610, 1615, 1616Small Rugs Less than 24 sq ft and less than 6 ft in any one dimension

Pass or be labeled 16 CFR 1631 (FF2- 70) Label to read: " Flammable, fails US Dept of Commerce Standard FF 2-70, Should not be used near source of ignition.”

Carpets Greater than 6 ft in one dimension or greater than 24 sq ft.

Pass 16 CFR 1630 (16 CFR FF1-70)

Sleeping Bags Pass ASTM 1955-99

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Testing and Performance Standards: Apparel and TextilesBlankets Class 1 ASTM D 4151Purity of specialty animal fiber Pass AATCC 20A - 2000Sterility of Stuffing Materials: Pillows, battings, mattresses, sleeping bags, furniture

Comply and be labeled with required

Law Label

State Regs: i.e. Ohio

CHILDREN’S PRODUCTS COMPLY with all requirements

HR4040 CPSIA

Drawstrings: children's clothing sizes 0-16 Comply ASTM F1816 No drawstrings at neck. At Waist, sewn at midpoint, restrict total length per requirement.

Tracking labels Comply CPSIA Lead Content of all Substrate used in Children’s products

300 ppm(Aug 2009)100 ppm (Aug 2011)

CPSIA 16 CFR 1500.230

Lead Content Of Surface Coatings 90 ppm 16 CFR 1303 CPSIASmall Parts (If attached small pieces do not pass the Small Parts test, the attachment method must pass Use and Abuse testing, i.e. zipper pulls, buttons, snaps…).

Cannot fit in test cylinder

16 CFR 1501 CPSIA

Use and abuse/test attachment method Pass 15 lb test 16 CFR 1500.53Sharp Points and edges Cannot be present 16 CFR 1500/ASTM F963 CPSIA

Testing and Performance Standards: Hard GoodsProperty Standard Test Method

Art Materials: toxicity Pass ASTM D 4236Bouncy Seats Pass 16 CFR 1500.168(a)(6). 1500.86(a)Bunk Beds pass ASTM - F 1427Candles

No Lead content in wick (metal wicks) < 0.06% by weight (600 ppm total lead)

16 CFR 1500.17

Consumer Burn Warning Candles should always be placed away from flammable material, on a fireproof receptacle, and out of children's reach. NEVER LEAVE A BURNING CANDLE UNATTENDED.

Label required on product

ASTM F2058-00

Safe burning characteristics (candle and candleholders)

Flame height <3" base to tip. No

secondary ignition, no tip over, no breakage

of container.

ASTM PS 59-02

Ceramics and Glassware Pass CA Prop 65 stds

ASTM C 738, CA 65

Lead Content Flatware:0.226ppm, Small hollowware: 0.1 ppm, Large hollowware: 0.1 ppm, Cups, Mugs: 0.1 ppm, Pitchers: 0.1 ppm

Cadmium Content Flatware:0.1ppm, Small hollowware: 0.1 ppm, Large hollowware: 0.08 ppm

Cribs conform 16 CFR 1508, 1509, 1511Floor Cushions and Bean Bags Styrofoam beads must

be enclosed in separate liner. Seam strength must perform to tension test @ 15 lbs. ASTM F963

16 CFR 1500-1512

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Testing and Performance Standards: Hard GoodsFurniture Tip Over ( Children's items > 30" height)

Pass ASTM F 2057

Furniture targeted for children Pass ASTM F 963 and CPSIAFurniture: Flammability

Furniture: Cigarette Resistance Pass CA TB 117Furniture: Small Flame Resistance Pass CA TB 117

High Chairs Pass ASTM F404-99aLighting and Lamps UL ApprovedAll Painted Products- Adult < 0.06% by dry

weight16 CFR 1303

Personal Care Products - Adult Pass 21 CFR 1,2,20,250,700,701,720 740 FDA

Toys: Any product determined to have possible "children's play value" All Childrens product- for under 12yrs

Comply with all CPSIA requirements

ASTM F963 and CPSIA Test for: Small parts, toxicity, pinching, entrapment, edges, points, projections, folding mechanisms, holes, clearances, stability, confined spaces, stuffing, beanbag filling, use and abuse, tip over, flammability…Must be labeled with product label as required by CPSIA.

Stated Age Recommendations Comply ASTM F 963If not intended for a child under 3 yrs,or contains

marbles or small balls must have a warning label on product

Comply ASTM F 963

Phthalates in Toys or Child Care Articles: BBP/DBP/DEHP DnOP/DINP/DIDP

Less than 0.1% CPSIA

Lead content in paints and surface coatings 90 ppm 16 CFR 1303

Lead in substrate materials 300 ppm(Aug 2009) 100ppm (Aug 2011)

CPSIA 16 CFR 1500.230

Sterility of Stuffing Materials Comply and be labeled with required

Law Label

State Regs: i.e. PA - A 249

Toy Chests Comply ASTM F834-84(1999)

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Individual Item Packaging RequirementsAll merchandise must be individually packaged and labeled. Packaging must be designed to meet the needs of the rigorous handling necessary for the mail order process. This includes: shipping to our Distribution Center, Handling within our Distribution Center, Shipping to our customer, and then as needed, being returned by our customer to our Distribution Center. These are stricter shipping and handling conditions than what is encountered in retail or more traditional distribution methods. Packaging of breakables and larger “ship alone” items must pass the “Package Testing Requirements”.

Polybags

All polybags must be a clear poly with a minimum thickness of 1.00 mil. Bags must have vent holes (they can be purchased pre-punched). The polybags must completely enclose products and be heat sealed, self sealed or securely taped. Envelope bags or those with a non-adhesive flap must be taped closed. Use bags that are BHT free. It is your responsibility to ask this of your bag supplier. Bags containing BHT (Butylayted Hydroxyloluene) can cause yellowing of the product. Should this occur you will be charged-back all applicable charges.

Do not use Styrofoam beads or other loose fill as packing material.

Item Packaging:Apparel

We require that all apparel be packaged in folded, flat-pack form in polybags that are taped or heat-sealed. Merchandise must be folded to fit snug in the polybag so that it does not “puddle” and end up crumpled and wrinkled. Some items may require folding around a cardboard stiffener or tissue.Merchandise must be folded neatly (pressed if necessary to remove wrinkles) to a size of pleasing proportions. The size of the finished package must fit appropriately in the carton size specified (see Shipping Carton Requirements). Merchandise may be sent on hangers, only if the Merchandising Department gives prior approval. Merchandise on hangers must be covered with garment bags that are closed at the bottom or hang at least 6” below the product.Adult swimsuits must have hygienic liners applied before shipping to Garnet Hill.

Shoes

Package in shoebox with item labels on one end of the box – left or right side. Pack master cases in solid case packs whenever possible, not doing so may result in charge backs.

Bedding

Sheets: Package in polybags or shrink-wrapBlankets and Quilts: Package in vinyl zip storage bagsPillows: Package in polybags

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Rugs

Most rugs must be rolled and packaged in plastic that is closed at both ends. Small rugs (2’x3’ or smaller) may be packaged flat in plastic.

Jewelry

Jewelry must be individually boxed, in a jewelry box with cotton and the box enclosed in a plastic bag that is taped or heat-sealed.Accessories

These items must be individually bagged or boxed appropriately to protect the item and ready for Garnet Hill to ship to our customer.Ceramics, Glass items

Ceramic items or anything in a glass or breakable container must be boxed and packed with protective packing material. Mark case appropriately when fragile merchandise is enclosed.Liquid Products

All liquid products must be in containers with lids that have a leak proof seal. These products must be boxed, protected, and packed ready for us to reship to our customer.

Games

Games must be individually packaged and protected to secure all individual parts and protected during shipping.Furniture

Furniture that is shipped to the Garnet Hill Distribution Center must be individually boxed, packed with protective packing and ready for Garnet Hill to ship to our customer.Lamps

Lamps must be individually boxed, packed with protective packing and ready for Garnet Hill to ship to our customer.

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Item LabelsAll individual item packaging must contain an item label with theGarnet Hill item/color/size contained in the purchase order.

The item labels can be created using standard “Avery” address labels that can be purchased from an office supply store. Microsoft Word has address label templates that can be used to create them – a minimum 12 pt universal font is required. The labels are critical because they identify the item once it has been put-away at the warehouse.

Example of an item label:

Location of Item Labels on Packaging:

Polybags – Place the item label on the front of the packaging, in the lower, left corner.

Boxes – Place the item label on the face of the box in the lower left corner.

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4523 GREN TWFL

PACKAGE TESTING REQUIREMENTS: HARD GOODS

All packaging for hard goods items must be package tested before shipping to insure that our customers will receive merchandise undamaged. All packaging must have passing test results to ASTM, ISO, or ISTA standards from a certified lab OR be tested using the following guidelines. All packages will be tested in-house at Garnet Hill using the guidelines (1) and (2) below.

General packaging guidelines: 1. An item needs to “float” or be suspended in the middle of the carton. 2. There must be no movement or rattling when the carton is shaken.3. The outer cardboard must be sturdy enough to fully protect the item when it is dropped

as described.TEST METHOD:1. All items with weight less than 150lbs and girth less than 165 inches will be dropped

from a height of 30 inches. The item will be dropped a total of 14 times using the drop techniques below. (Girth =Longest side + (2 X (next longest side + smallest side))

Item is dropped on the manufactured corner bottom, the direct opposite top corner and the three seams leading away from those corners.

Item is dropped on the top, bottom and all four sides.

2. All items with weight more than 150lbs and girth more than 165 inches will be dropped

from a height of 24 inches. The item will be dropped a total of 10 times using the drop techniques below.

Item is dropped on the manufactured corner bottom and the three seams leading away from those corners.

Item is dropped on the top, bottom and all four sides.

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Drop from 24 inches at bottom corner from manufactured edge and three seams leading away from corners.

Certificate of ConformityConsumer Product Safety Improvement Act of

2008Section 14(g) of the Consumer Product Safety Act, 15 U.S.C. § 2063(g) requires manufacturers, importers, and private labelers (foreign & domestic) to certify that all products manufactured on or after November 12, 2008, are compliant with all applicable standards, rules, and bans enforced by the CPSC. Compliance shall be evidence by a declaration or certificate of conformity. This certificate is not required to be signed; issuance of the certificate satisfies the requirements of the Consumer Product Safety Act.This certification MUST be provided in English and based on a test of each product or a reasonable testing program.

The certificate must be furnished to Garnet Hill and to the CPSC (Consumer Product Safety Commission) on request. Also forward a copy to jlehman@garnethill.com.

Item 1: Identification of the product covered by this certificate.Product Description

Garnett Hill Item No. Vendor Item No.

Container No. Garnett Hill Purchase

OrderItem 2: Citation to each CPSC product safety regulation to which this product is being certified. PLEASE PLACE AN “X” IN THE APPROPRIATE BOX and Include the SPECIFIC section(s) of the acts where compliance is being declared and note any claimed exemptions to the acts here as well

Consumer Product Safety Act Federal Hazardous Substances Act Flammable Fabrics Act

CPSA Section(s)

FHSA Section(s)

FFA Section(s)

Poison Prevention Packaging Act Refrigerator Safety Act Children’s Gasoline Burn

Prevention ActPPPA

Section(s)RSA

Section(s)CGBPA Section(s)

Virginia Graham Baker Pool and Spa Safety Act Not subject to any CPSC Standards, Bans, Rules or Regulations

VGBPSSA Section(s)

ATTENTION: IF THE ITEM IS SUBJECT TO ANY OF THE ABOVE LISTED ACTS, THE BELOW INFORMATION MUST BE COMPLETEDItem 3: Identification of the US importer or domestic manufacturer certifying compliance of the product:

NameFull Mailing Address

Phone #Item 4: Contact information for the individual maintaining records of test results:

NameFull Mailing Address

Phone #Email address

Item 5: Date and place where this product was manufactured:Date(s) of Manufacture

(MM/YYYY)Full Mailing Address

including street, city, country

Item 6: Date and place where this product was tested for compliance with the regulation(s) cited above.Date(s) of Testing

(MM/YYYY)Testing Location including

city, country or administrative region

Item 9: Identification of any third-party laboratory on whose testing the certificate depends.Laboratory Name

Laboratory Full Mailing Address

Laboratory Phone #

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General Instructions for completing the Certificate of ConformityItem 1: Describe the product covered by this certification in enough detail to match the certificate to each product it covers and no others.Item 2: The certificate must identify separately each applicable rule, ban, standard or regulation under the Acts administered by the Commission that is applicable to the product. The section reference should be identified in the text field, as well as any “exemptions” to the regulation being claimed.Act Title Section References (for illustrative purposes only, may not be an

exhaustive list)Consumer Product Safety Act (CPSA)

16CFR1201 – Architectural Glazing Materials16CFR1202 – Matchbooks16CFR1203 – Bicycle Helmets16CFR1204 – Antennas16CFR1205 – Lawnmowers16CFR1207 – Swimming Pool Slides16CFR1209 – Interim Standard for Cellulose Insulation16CFR1210 – Cigarette Lighters16CFR1211 – Garage Door Openers16CFR1212 – Multi-purpose Lighters16CFR1213 – Entrapment in Bunk Beds16CFR1301 – Refuse Bins16CFR1302 – Flammable Contact Adhesives16CFR1303 – Lead-Containing Paint16CFR1304 – Consumer Patching Compounds16CFR1305 – Artificial Emberizing Materials16CFR1306 – Lawn Darts16CFR1401 – Self-Pressurized Consumer Products16CFR1402 – CB Base Station/TV Antennas16CFR1404 – Cellulose Insulation16CFR1406 – Coal and Wood Burning Appliances

Federal Hazardous Substances Act (FHSA)

16CFR1500 – Hazardous Substances / Toys and Other Articles Intended for Use by Children16CFR1501 – Small Parts (Children <3 years)16CFR1505 – Electrically Operated Toys and Other Electrically Operated Articles Intended for Use by Children16CFR1507 – Fireworks Devices16CFR1508/1509 – Baby Cribs16CFR1510 – Rattles16CFR1511 – Pacifiers16CFR1512 – Bicycles16CFR1513 – Bunk Beds

Flammable Fabrics Act (FFA)

16CFR1610 – Clothing Textiles / Wearing Apparel16CFR1611 – Vinyl Plastic Film16CFR1615/1616 – Children’s Sleepwear16CFR1630/1631 – Carpets and Rugs16CFR1632 – Mattresses and Mattress Pads

Poison Prevention Packaging Act (PPPA)

16CFR1700

Refrigerator Safety Act (RSA)

16CFR1750

Item 3: Provide the name, full mailing address, and telephone number of the domestic manufacturer or US importer of the product.Item 4: Provide the name, full mailing address, e-mail address and telephone number of the person maintaining test records in support of the certification.Item 5: Provide the date(s) when the product was manufactured by at least month and year. For the place of manufacture, if different from the manufacturer’s address in item 3, provide at least the city and country or administrative region, of the place where the product was finally manufactured or assembled. If the same manufacturer operates more than one location in the same city, provide the street address of the factory.Item 6: Provide the date(s) of the tests or test report(s) on which certification is being based and the location(s) of the testing.Item 7: If a third-party laboratory tested the product or conducted a testing program on which the certification is based, provide the name, full mailing address and telephone number of the laboratory.

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SHIPPING REQUIREMENTS

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Charge Backs for Non-ComplianceWarehouse non-compliance:Our warehouse is highly automated and requires UCC-128 labels and ASN’s from all vendors. The ASN needs to be in our computer system when the shipment arrives. The cases are loaded on a conveyor and the barcode from the UCC-128 label is scanned. The number associated with the scanned label is matched with the data on the ASN and received into the warehouse. Any interruption in this process requires someone to correct it. Ultimately the vendor will be issued a chargeback for the time and money it cost to correct the non-compliance.

Chargebacks are $250 per non-compliance per purchase order. If the vendor has not corrected the problem after three shipments, the chargeback increases to $1000 per non-compliance per purchase order.

Following is a list of non-compliance reasons and as you will notice most of them relate to ASN’s and UCC-128 labels:

ASN INCORRECT FORMATASN NOT COMPLETE AND ACCURATEASN NOT ON TIME BAD INVALID EDI DATACASE LABEL NOT IN PROPER LOCATION-UCCCASE LABEL NOT PER CODE-UCCCONVEYABLE CARTONS W/BANDINGMIN CASE MARKINGS NOT PRESENT-UCCMULTI-SKU CASESPOOR CASE PACKAGINGRUG COMPLIANCESKU LABELING ITEMUCC-128 LABEL NOT SCANNABLEUCC-128 NOT PRESENT

Late purchase order non-compliance:Late purchase orders also incur chargebacks at a percentage of the total cost, for example:

5% of the cost for a shipment 1 week late8% for a shipment 2 weeks late15% of the cost for a shipment three weeks late

Transportation non-compliance:When Garnet Hill is paying for any portion of a shipment’s freight, the carrier selected must be determined using our current Routing Guide. Wrong carrier selection will result in a chargeback for the full amount of the freight.

Domestic Shipping Approval Non-Compliance: Failure to obtain approval prior to shipping will result in non-compliance chargeback fees and could lead to refusal of goods.

Vendor Non-Compliance chargebacks (debit memos) are sent via email to our vendor PO contact. Whenever appropriate the warehouse will take pictures to show the problem – these will be included in the debit memo and can be sized by right-clicking. The Garnet Hill finance department will deduct the debit amount from the vendor’s next invoice payment. Other arrangements will be made with “Letter of Credit” or “Wire” payment vendors.

Our goal is to have ZERO non-compliance issues. Please contact the Vendor Relations Coordinator at (603)823-5545 or vendorhelp@garnethill.com if you are unsure about a situation.

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Garnet Hill Vendor Shipping Checklist Package individual item and apply Garnet Hill item label as

specified.

Choose the carrier using the current routing guide: http://www.ccsginc.com/garnet.htm

Complete the UCC-128 case label(s) as instructed and affix in the proper location on the case.

Complete and save the ASN (Advanced Shipment Notification) with the data from the UCC-128 label http://www.ccsginc.com/garnet.htm.

Email the ASN to asn-gh@ccsginc.com and asn@garnethill.com.

Place packing list inside and outside the lead case (you can print the ASN and use it as a packing list).

Call or email the Garnet Hill contact on your purchase order for shipping approval.

Packing ListA packing list must be inside the lead case as well as attached to the outside of the lead case. Vendors can use a printed copy of the ASN as a packing list.

Routing Guide & TransportationAll shipments must follow the most current routing guides which are found on www.ccsginc.com - click on the Garnet Hill – Vendor Partnership link. You will find both Domestic and International routing guides on this site.

Bill of Lading

Case count and purchase-order numbers must be printed on the Bill of Lading. If multiple POs are shipped on one BOL, then the total cases across all ASNs must match the total cases on the BOL. Vendors must consolidate same day shipments onto one bill of lading.

Bill To Address:Garnet Hill IncPO Box 1729West Chester OH 45071-1729Or Email to: GarnetHill-PA@CornerstoneBrands.com

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External Case Labeling ( UCC-128 Labels) A unique 20 digit UCC-128 barcode case label is required on each case in a shipment. Vendors creating their own UCC labels must have them approved prior to the first shipment.

Email a copy of your completed label to vendorhelp@garnethill.com. Typical label size is 6”H x 4”W and a minimum 10 pt universal font is required.

All information on the label below is required. The data needed to fill out most of the label will be on the purchase order you receive.

Ship From (vendor address)Vendor #Ship ToCarrier Info (at time of shipping)Purchase Order #Garnet Hill Item #Vendor Item # (optional)Size (Garnet Hill)Color(Garnet Hill)Desc(Garnet Hill)Case # of (determined at time of packing)Qty in Case (determined at time of packing)

The unique 20 digit case number along with the label data must be entered in the Advance Shipment Notification (ASN) which must be created prior to shipping.

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Sample UCC-128 Label:

UCC-128 Case Label - Specific CharacteristicsExplanation of Symbology

*The Uniform Code Council has approved a standard format for UCC-128 case labels. Vendors can find this information by visiting www.uc-council.org.

UCC-128 Case Labels must have this bar code Symbology:

1. The bar code must meet the following specifications: UCC Code 128, subset ‘C’ 20 Digits – encoded, numeric Minimum narrow element: .02” Wide element: 1.0” Minimum bar code height: 1.0” Maximum pattern length: 3.12” Overall pattern length: 3.52” (including ‘quiet’ zones)

ANSI A or B print quality (ANSI X#.182) and smudge proof ink are required. If tape is applied over the label, it must be a low reflective tape (tape is not recommended).

(00) 0 0012345 555555555 8

1 2 3

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1) Vendor’s UCC Number (or UPC preceded by a zero)

2) Unique carton identification number (nine digits)

3) Check digit (mathematical formula)

Case Size RequirementsCASES MUST CONTAIN ONLY ONE SKU (ITEM/COLOR/SIZE) WHENEVER POSSIBLE and multiple purchase orders should never be mixed a case.

Multi-sku cases: some of our purchase orders are for small items such as jewelry or personal care products and/or small quantities of multiple sku’s. In these circumstances Garnet Hill may waive the multi-sku chargeback fees given an agreement with the vendor has been reached prior to shipping. The following packing guidelines must be followed:Maximum of 7 sku’s per master case.Each sku inside the master case must be individually boxed.Label each inner box with an item label and mark the qty on the label.Minimum inner box size is 2”H x 4”L x 4”WThe UCC-128 label is required on each master case as specified throughout this manual – the only difference is that each sku and quantity must be marked on or near the UCC-128 label – A label to the right of the UCC-128 label with the sku information is acceptable.All other instructions throughout this manual apply to multi-sku master cases.There is a section in the ASN creator instructions for “Entering Multi-SKU Cases”.

Cases must not exceed the size listed in this picture:

Maximum Height Maximum Length 26” 40”

*1) UCC-128 Case LabelMaximum Width

26”

Master cases must never exceed a maximum weight of 50 lbs

Damage to our automated conveyor systems can be caused if cartons are banded, strapped, shrink wrapped or have string securing them. Please do not use any sort of carton banding, charge backs will occur if banding is used.

To prevent damage to our material handling equipment, do not secure individual cases with straps, bands, shrink wrap, staples, or string (except Ship Alone Items). Pallets can be strapped or shrink wrapped.

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1

UCC-128 Case Label PlacementCase Label Placement for Conveyable and Non-Conveyable Cartons

How to Determine Conveyable vs. Non-Conveyable Products

Max Height Max Length26” 40”

Max Width26”

Conveyable Cases – This diagram shows the maximum dimensions for conveyable cases. This is the largest case that can ride freely on our automated conveyor system.

Non-Conveyable Cases – If a case is larger then any of the dimensions listed above then the case is non-conveyable.

Conveyable Labeling Guidelines

The UCC-128 Case Label must be placed on the smallest side of a case. Find the smallest side by laying the case flat so that the height is the shortest it can be –

disregard where the case opening is. The UCC-128 label should be placed in the lower, left corner on this side of the case. The label should be placed about one inch from the bottom and left side of the case. If the label is bigger than the smallest side, place the bar code portion of the label in the

lower left and fold the remainder of the label over the top of the case. Case labels must have a valid bar code that is scannable. Our warehouse’s scanner is located in the lower left hand area of the conveyor system. Please follow the guidelines above very carefully.

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1

1) UCC-128 Label

Non-Conveyable UCC Labeling

Label placement on non-conveyable cases must allow for quick and efficient hand scanning. All UCC-128 case labels must be placed, facing out, and only one label per case.

Labels must be placed on the smallest end of a case in the lower, left hand corner. This enables us to maximize space in our warehouse. Please see below for a correctly labeled pallet of non-conveyable cases.

Non-Conveyable with Arrow Directions

Safe handling of merchandise is top priority at our warehouse and storage facility. Non-conveyable cases with arrow directions (“this side up”, etc.) should have labels placed in a manner that corresponds to these directions.

The UCC-128 case label must be placed on the lower left hand corner of the case, corresponding to the arrow being in correct vertical position.

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UCC-128 Case Labels

UCC-128 Case Labels, Placed facing

UCC-128 Case Label

CASE SEALING AND PALLETIZING A SHIPMENTTaping and Sealing CasesDue to the large number of cases received at the Distribution Center, standardized case sealing simplifies inventory and quality inspections. Taping must not hide any required case markings or labels.

Sealing Technique for the Standard Case :

Palletizing

1. The required pallet size is 48” long x 40” wide (1.22m long x 1m wide).2. Maximum height of pallet 65” (1.65 meters) including cases and pallet.3. Cartons on the pallet must not overhang pallet length or width.4. Use Four-way pallets.5. A pallet label with the following information, must be on all 4 sides of EACH pallet:

Ship to: Garnet Hill Ship From: Vendor Name Vendor Address Garnet Hill PO # PRO #

6. Place cases on pallet so all case labels face outward as shown below:7. Cases of the same PO should be numbered “xx of xx” starting with “01 of xx”.

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Pallet labelsOn all 4 sides

Case labels Case labels

Garnet Hill requests that cardboard inserts be placed in the top and bottom of each case to protect merchandise when carton is opened.

RUG PACKING AND LABELINGAll rugs shipped to the warehouse must meet the following qualifications:

1. One SKU (color, size) per pallet whenever possible.2. Each individual rug should be placed in durable plastic shipping bag with an item label. (See

section on item labeling for details.) One rug per plastic bag please.

3. Pallet should be accommodating to the length of the rugs; no part of the rug should touch the ground.

4. Small rugs should be individually wrapped in plastic, and then placed inside a master gaylord case.

5. Rugs must be stretch wrapped or banded to a pallet to prevent shifting during transport.

6. Each pallet must have a UCC-128 case label placed on the outside of the pallet’s wrapping, in clear view. Please see the section on UCC-128 case labels for details.

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Example of a stretch wrapped skid secured to a standard sized

pallet.

Pallet label placed on the outside, in the

bottom left hand corner.

Palletizing RugsPalletization with or without use of gaylord boxes is required of rug shipments. Failure to comply with this requirement is a charge back issue.Large volumes of rugs are difficult to move due to their awkward size and shape. The following guidelines should be closely followed to avoid unnecessary damage, ONE SKU per pallet whenever possible.

If possible, transport rugs in gaylord boxes. (see example of a gaylord box below) This offers the best protection and makes it easy to unload and move the rugs.

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UCC-128 Case Label in lower, left corner of gaylord box.

Pallet

Garnet Hill UCC-128 Recommended Source

ADI

Adaptive Data Interchange is not affiliated with Garnet Hill in any way. Many of Garnet Hill vendors use this company to create their UCC-128 case labels. They are a reliable, inexpensive source that guarantees 100% accuracy of UCC-128 labels.

When contacting ADI, simply let them know that you are a Garnet Hill vendor and they will lead you quickly through the process of ordering UCC labels. ADI knows the correct format to apply to labels for Garnet Hill vendors.

Jerry Gribler (937) 436-2343Email: jgribler@adi-barcode.com

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Advanced Shipment Notification (ASN) Garnet Hill requires a specific format for the ASN. Please go to www.ccsginc.com and

click on the Garnet Hill – Vendor Partnership link.

ASN Creator Instructions This is a step by step set of instructions on how to correctly complete the ASN Creator.

English - ASN Creator The ASN form should be downloaded to your desktop each time an ASN is created to

avoid form errors. This is a Microsoft Excel spreadsheet and you will save it as an .xls file. Please include your purchase order number as part of the file name.

Attach the .xls file to an email and send it the same day as shipping to both asn-gh@ccsginc.com and asn@garnethill.com.

Please become familiar with the ASN Creator Instructions and English-ASN Creator prior to the day of shipping. The ASN and UCC-128 labels are key to avoiding chargebacks.

ASN’s need to be sent the day the shipment is received by the carrier to ensure it is in our system prior to the shipment arriving.

VendorNet

VendorNet is a web based application that enables a user to receive purchase orders, print out UCC-128 case labels, send an ASN and invoice an order over the internet. There is no cost to the vendor to take advantage of this easy to use program.

If you wish to be considered for VendorNet set-up, please contact our Vendor Relations Coordinator at vendorhelp@garnethill.com.

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Import RequirementsThe U.S. Customs Service requires entries pay all duties and taxed applicable to the U.S. government at the time of importation. Duties are assessed when an importing carrier arrives at the port of entry. U.S. Customs requires specific documentation to secure the release of merchandise. This documentation must be provided within five days of a carrier arriving at a port of entry. The required documents to provide U.S. Customs are:

1. Original Bill of Lading (BOL), carrier’s certificate or airway bill properly consigned. 2. Signed commercial invoice and packing list. 3. Declare the value of merchandise in U.S. dollars. 4. Other costs of merchandise (freight, insurance, etc.).5. The quantity for each SKU in a shipment. 6. The total weight in kilograms. 7. Textile information (fiber content as stated on invoice), also state if knit, knapped,

ornamented, etc.8. The Importer Security Filing (ISF) Interim Final Rule was published in the Federal

Register on November 25, 2008.Effective date: January 26, 2009.Import Responsibility: Importers will need to provide Customs and Border Protection with ten data elements 24 hours prior to lading aboard a U.S.-bound vessel.  Data Elements: The Seller, the Buyer, Importer of record number, Consignee number, Manufacturer (or supplier), Ship to party, Country of origin, Commodity HTSUS number, Container stuffing location and the Consolidator (stuffer).Your freight forwarder is fully aware of these requirements and can help you with any questions or concerns.

Additional Requirements for Import Vendors

In addition to all other Garnet Hill labeling requirements stated in this manual, U.S. Customs will require:

1. Case Labeling: Country of Origin must be clearly marked on each case in a shipment. This can be a supplemental label or directly on a case.

2. Item Labeling: Each imported item must be clearly marked with the Country of Origin and fiber content (if applicable) and must appear in English. Textiles will have this information on sewn in labels and hard good on supplemental, secure labels.

3. Packing Slips must be ON and IN the lead case for every purchase order being shipped. (Cases should be numbered xx of xx, starting with 01 of xx for each P.O., 1 being the lead case)

4. Bill of Lading (BOL) and PRO# are supplied by the import vendor’s freight forwarder. 5. The carrier for an import vendor IS their freight forwarder. 6. Cases must meet the following dimensions:

Minimum case weight is 2lbs. (.9kg) Maximum case weight is 50lbs. (22.7kg)

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Commercial Invoice RequirementsAll information on the commercial invoice MUST be in EnglishData Element: Comments:Shipper or Manufacturer's Full Name and Address

This should be the name and address of the foreign shipper, NOT a US company.

Consignee's Full Name and Address

This should be the name that your company is incorporated under, not CCSG or your catalog name (i.e.- not Frontgate, IOS, etc.).

Invoice Number and Date  

Brand Purchase Order Number(s)

If the shipment is a sample, state "Sample" and the person at the brand who purchased the sample.

Brand Item Numbers Not applicable for sample shipments.

GenderAll item numbers should include the gender (Women's, Men's, Girl's, Boy's Unisex).

Complete Description of the Goods

This should include the name of the item, what the item is, what it is made out of and its intended use. Textiles/wearing apparel may also require additional information. If the item is packaged as a set, state that as well.

Total Quantity Shipped and Unit of MeasureThis should be the total number of pieces shipped listed in pieces, sets, etc.

Unit Price

Must list unit price of each item on the invoice. This MUST be the true price of the item regardless of whether it's being supplied free of charge (normally seen on samples).

Total PriceTotal price calculated by multiplying units shipped by unit price.

Currency Used

State the currency used in alpha characters- USD, EUR, etc. Symbols for these currencies are not sufficient.

Country of Origin

State "Made in:" and include the country where the item was manufactured. Please note that "EU" is not acceptable, must state the actual country.

Inco Terms

Also sometimes called payment terms, this should be the point where the buyer takes possession of the cargo (i.e. Ex-factory, FOB Hong Kong, etc.) For FOB points, must state the actual city where possession changes, FOB China or FOB port is incorrect but FOB Shanghai would be acceptable.

Total Invoice Amount and Currency

This should be the total of all items listed on the invoice. This MUST reflect the true cost of the items regardless of whether they are being supplied free of charge.

Actual Manufacturer's Full Name and Address or Manufacturer ID Code This is a requirement for all textiles only.

Additional Notes: All samples MUST have the TRUE value assigned regardless of whether they are being

supplied free of charge.

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Commercial invoices should be accompanied by packing lists that list the appropriate carton counts and weights.

Additional documentation such as certificates of origin, fumigation certificates, etc. may also be required depending on the commodity and country of origin.

Different commodities, such as wearing apparel, may require more detailed item descriptions, see below for the requirements for some common items that we import:

− Wearing apparel - see below− Mirrors - must list the total reflecting area per item in centimeters squared− Rugs and mats - must list the total meters squared per item− Sheets - must state whether or not the sheets are printed, napped or contain any

embroidery, lace, braid, edging, trimming, piping or appliqué work− Quilts - must state whether the quilt contains any embroidery, lace, braid, trimming,

piping exceeding 6.35 mm or appliqué work− Shams - must state whether or not the shams are quilted

Wearing Apparel Detail SheetInstructions: * Complete Section A for all garments.* Answer remaining sections that are specific to the item being imported. Example: Section B is for shirts,

sweaters, etc.

A. Identify: (this should be completed for all types of garments)1. Name of garment: ___________________________2. Importer style/item #: ___________________________3. Contains embroidery or appliqué?: YES_____ NO______4. Identify gender or wearer:

Men's _______Boys (sz 2T-4T, 4-7, 8-20) _______Women's _______Girls (sz 2T-4T, 3-6x, 7-16, 10.5-16.5) _______Infants ( sz 0-24 months) _______

5. List size ranges ___________________________6. Identify fiber content/material breakdown in generic terms in

percentage by weight ___________________________ For garments that are composed of textile and non-textile (ex: leather and fabric) please identify the following:

a. Identify percentage of component by weight ___________________________b. Identify percentage of component by value ___________________________c. Identify percentage of component by surface area ___________________________

7. Identify construction: KNIT_______ WOVEN_______8. Does the garment have any of the following features? If yes, list fiber content and location:

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Wearing Apparel Detail SheetInstructions:

a. Lining ___________________________b. Interlining ___________________________c. Trim ___________________________

9. Does item contain buttons? YES_____ NO______If yes, list complete content breakdown ___________________________

B. Shirts/blouses, pullovers, tank tops, tops, sweatshirts, sweaters and t-shirts:1. Does the garment have pockets below the waist? YES_____ NO______2. Does the garment have an opening at the neck? YES_____ NO______

a. If yes, describe type: FULL___ PARTIAL___ NONE____b. If full or partial opening, does garment:

Button left over right YES_____ NO______Button right over left YES_____ NO______

c. Describe location of neck opening: Front___ Back___ Side______d. Method of fastening:Button___________ Zipper_______________________Tie______________ Other (describe)______________________

3. What type of bottom:Ribbed (sewn on: or continuous knit )Hemmed___________ Drawstring _______________Other (describe)____________________________________________

4. What type of sleeves:Long__________ Short______________Straps________ Width of straps ____________

5. What type of cuff on sleeves:Hemmed____________ Ribbed_______________Other (describe)____________________________________________

6. If garment is a top:a. does top meet the waist? YES_____ NO______b. give length of top in inches ______________inches

7. If garment is a t-shirt:a. Is garment to be used as underwear? YES_____ NO______b. Is the garment white? YES_____ NO______c. Is garment over 200 grams per square meter? YES_____ NO______

8. If the garment is a sweatshirt: YES_____ NO______Is it napped (fleece)? YES_____ NO______

9. For all KNIT garments in Section B, complete the following:Number of stitches per centimeter:Vertical:____________ Horizontal:________________

10. On all WOVEN garments in Section B, complete the following:

Does garment contain 2 or more colors in the warp or filling? YES_____ NO______

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Wearing Apparel Detail SheetInstructions: C. Coats, jackets, windbreakers:1. Is the garment a suit type? YES_____ NO______2. Give length of garment _______ inches3. Give number of panels _______ panels4. If water resistant, please complete the following:

a. Describe application: Rubber_____ Plastic_____b. Where is application applied? Outer shell__ Lining__ Interliningc. Does garment pass the ASTM D3600-81 and D3781-89

(under a head pressure of 600 millimeters, not more than 1.0 gram of water penetrates after 2 minutes) tested in accordance with AATCC Test method 35-1985? (if yes, include test certificate) YES_____ NO______5. If item is down-filled apparel, please complete the following:

a. What is the total weight of the garment? ___________________________b. What is the total weight of the feathers? ___________________________c. What is the total weight of the down? ___________________________

D. Ensemble suits (MUST be imported together and cover the lower and top portion of the body)1. Is the fabric design of the top identical in color and

construction to the fabric and design for the bottom portion? YES_____ NO______2. Does the item have trim? YES_____ NO______

a. If the item as trim, describe the location of the trim on the:Upper garment ___________________________Lower garment ___________________________

3. Give the number of panels in the vertical direction ________________panels

E. Scarves and Shawls Please give dimensions ___________________________

F. Men and Boy’s Swimwear1. Does the garment have:

a. Liner YES_____ NO______b. Is liner full or partial Full_______ Partial________

2. Describe waistband:Elasticized?_____ Functional Drawstring?______ Other

(describe)

G. Dresses, night dresses, night shirts and pajamas1. Does the garment have 2 or more colors in the warp and filling? YES_____ NO______

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H. Coated and Impregnated Apparel1. What is the garment coated with:

Rubber?___ Chemical Name:_________________________________Plastic?____Chemical Name:_________________________________

2. List the depth of coating in millimeters _____________ mm3. Describe area of garment that is coated:

Outer shell___ Lining____ Interlining____ Other (describe)

I. Bib or Brace Overalls, Coveralls:1. If garment has a bib rise, give the height in inches of the rise

above the natural waistline: _____________ inches2. If the garment is water resistant, fill out the following:a. What is the type of application? Rubber_____ Plastic_____b. Does garment pass the ASTM D3600-81 and D3781-89 tested

in accordance with AATCC Test method 35-1985? YES_____ NO______c. Describe area of garment that is coated:

Outer Shell____ Interlining____ Lining_______

Company Name:______________________________________________Authorized signature of vendor/seller:_____________________________Typed or printed name:________________________________________Date:________________________

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Seller:Name:

Address Line 1:Address Line 2:

Buyer:Name:

Address Line 1:Address Line 2:

Ship-to:Name:

Address Line 1:Address Line 2:

Consoldiator:Name:

Address Line 1:Address Line 2:

Container Stuffing Location:

Name:Address Line 1:Address Line 2:

City, State & Postal Code or City and Country:

This is the Additional ISF Party Information form for parties that are not supplied on the main ISF Data Elements form. It must be completed in English and submitted to Freight Forwarder with the ISF Data Elements form no later than 96 hours prior to the shipment loading on the vessel at origin.

ISF Elements: Additional ISF Party Information Form

ISF Party Types: Manufacturer/Supplier, Seller, Buyer, Ship-to, Consolidator, Container Stuffing Location

City, State & Postal Code or City and Country:

City, State & Postal Code or City and Country:

City, State & Postal Code or City and Country:

City, State & Postal Code or City and Country:

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** A 10 digit Harmonized Tariff Number is preferred.

Product Detail Information:Product/Item Number HTS Number** Country of Origin

This is the Additional ISF Party Information form for parties that are not supplied on the main ISF Data Elements form. It must be completed in English and submitted to Freight Forwarder with the ISF Data Elements form no later than 96 hours prior to the shipment loading on the vessel at origin.

Manufacturer Name and Address

ISF Elements: Additional ISF Product Detail Information Form

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