acs wty en matrix analys
DESCRIPTION
WTY Matrix AnalysTRANSCRIPT
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Automotive Consulting SolutionWarranty Management Action matrix analysis
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SAP AG. All rights reserved. 2
Agenda
1. Benefit for the Customer
2. Description of the Function
3. The Function in the System
4. Technical Information
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SAP AG. All rights reserved. 3
Proven solutions/services of SAP Automotive Consulting Solutions already running productive at several customers Solutions and documentation are available in German and English
Customer Benefit
Prompt implementation possible Defined timeframe for implementation
Exact calculation of implementation cost. Implementation for fixed price 6 months of free follow up care operations for bug corrections starting at
the date of installation within the development landscape. Afterwardschargeable consulting support starts
No additional ongoing costs (i.e. maintenance cost)
Lsung
Time
Cost
Solution
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SAP AG. All rights reserved. 4
Agenda
1. Benefit for the Customer
2. Description of the Function
3. The Function in the System
4. Technical Information
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SAP AG. All rights reserved. 5
The action matrix is the core of the warranty process.It is therefore crucial to keep an overview.
Simplify ongoingimprovements
Makes processestransparent
Document andmaintain
With ACS Action matrix analysis developments within the actionmatrix become much easier. That is the foundation for high qualityongoing improvements.
VSR-Validations are integrated as well. They can be defined rightfrom the report.
The analysis report can be started directly form the claimprocessing UI. The processor can thus use it to gain an overview ofpossible next steps and their content and consequences
System documentation and external sources of documentation canbe shown immediately next to the action
In case of incidents, support people can see understand theprocess design intuitively and find possible errors quickly.
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SAP AG. All rights reserved. 6
Agenda
1. Benefit for the Customer
2. Description of the Function
3. The Function in the System
4. Technical Information
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SAP AG. All rights reserved. 7
Selection screen
Select the matrix to beanalyzed
Select status and action codeto focus on special parts ofthe matrix.
Additional information forelementary actions
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SAP AG. All rights reserved. 8
Action matrix analysis
Interlinking actions
Action matrix
Elementary actions
Starting and target shown isalso shown for elementaryactions within interlinking
actions
Assignment of actions tocategories
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SAP AG. All rights reserved. 9
Action matrix analysisDocumentation and information about elementary actions
Function modules ofelementary actions
System documentationof the function module
Development class ofthe function module
Link to external sourcesof documentation
Type of action
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SAP AG. All rights reserved. 10
Action matrix analysisDrilldown in elementary actions
VSR validations
Tables and messages
Direct access to validation maintenance
Direct access to table definition
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SAP AG. All rights reserved. 11
Agenda
1. Benefit for the Customer
2. Description of the Function
3. The Function in the System
4. Technical Information
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SAP AG. All rights reserved. 12
Technical Information
Available for SAP ERP ECC 6.0
Activation of industrialized solution in SAP ERP System not necessary
Technical installation is remote possible
Modification free
Delivery in Znamespace
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SAP AG. All rights reserved. 13
Source of Information
OSS-SystemNotes (Search term: Automotive Consulting Solutions)
InternetOverview-, Detail- and Customer presentations
http://www.sap.com/acs
Email - distribution listSigning up through [email protected]
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Thank you!Christian WittmannConsulting AutomotiveSAP Deutschland AG & Co. KGHasso-Plattner-Ring 769190 WalldorfM +49/160/889 6223E [email protected]://www.sap.de
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SAP AG. All rights reserved. 15
SAP AG. All rights reserved.
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