action research science or bullshit?. may 2002© per flensburg2 who am i? per flensburg, professor...
TRANSCRIPT
![Page 1: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/1.jpg)
Action research
Science or bullshit?
![Page 2: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/2.jpg)
May 2002 © Per Flensburg 2
Who am I?
Per Flensburg, Professor Växjö University
Started as mathematician, ended as humanist
Thesis about End User Computing
Doing research in cooperation with users and trade unions
Following “The scandinavian School” – at least one of them
![Page 3: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/3.jpg)
May 2002 © Per Flensburg 3
Action research - what is it?
Helping weak part to help themselves
Doing free consultancy for weak parts
Research in cooperation with users
Empirical, qualitative research
![Page 4: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/4.jpg)
May 2002 © Per Flensburg 4
Key concepts
Facilitator
Catalyst
Intervention
Change Process
Help to help yourself
![Page 5: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/5.jpg)
May 2002 © Per Flensburg 5
Change process
Change in power, increased power to a weak group
Increased quality of working life
Self-steering groups
Either with trade unions or
Socio Technique with the employer
![Page 6: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/6.jpg)
May 2002 © Per Flensburg 6
Facilitator & Catalyst
Shall not do anything herself, but encourage other to do things
Shall absolutely not make any decisions
Shall keep the change process going
Something between a teacher and headshrinker
![Page 7: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/7.jpg)
May 2002 © Per Flensburg 7
Intervention
Will always cause a lot of turbulence both in the participating organisation and the researchers
Outcome is not possible to predict
Middle management often work against the change
![Page 8: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/8.jpg)
May 2002 © Per Flensburg 8
Help to help yourself
Means working at a meta level
The facilitator should not do anything within the domain
Encourage without doing
![Page 9: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/9.jpg)
May 2002 © Per Flensburg 9
Problems in AR
Choosing participants
Those who not participate
Middle management
Different opinions of the catalysts
Uncertainty of the outcome
![Page 10: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/10.jpg)
May 2002 © Per Flensburg 10
Result of action research
Result describes in terms of a typical case.
In such a case every company should recognize itself in certain respects, but probably will no company recognize itself in all respects.
![Page 11: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/11.jpg)
May 2002 © Per Flensburg 11
An example
A foundry in middle Sweden
The users constructed a production planning system based upon spread-sheets
The following is a collection of some presentations I made in the middle of the 90’s
![Page 12: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/12.jpg)
May 2002 © Per Flensburg 12
![Page 13: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/13.jpg)
May 2002 © Per Flensburg 13
![Page 14: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/14.jpg)
May 2002 © Per Flensburg 14
![Page 15: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/15.jpg)
May 2002 © Per Flensburg 15
![Page 16: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/16.jpg)
May 2002 © Per Flensburg 16
![Page 17: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/17.jpg)
May 2002 © Per Flensburg 17
![Page 18: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/18.jpg)
May 2002 © Per Flensburg 18
![Page 19: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/19.jpg)
May 2002 © Per Flensburg 19
![Page 20: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/20.jpg)
May 2002 © Per Flensburg 20
![Page 21: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/21.jpg)
May 2002 © Per Flensburg 21
![Page 22: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/22.jpg)
May 2002 © Per Flensburg 22
![Page 23: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/23.jpg)
May 2002 © Per Flensburg 23
![Page 24: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/24.jpg)
May 2002 © Per Flensburg 24
![Page 25: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/25.jpg)
May 2002 © Per Flensburg 25
![Page 26: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/26.jpg)
May 2002 © Per Flensburg 26
![Page 27: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/27.jpg)
May 2002 © Per Flensburg 27
![Page 28: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/28.jpg)
May 2002 © Per Flensburg 28
![Page 29: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/29.jpg)
May 2002 © Per Flensburg 29
![Page 30: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/30.jpg)
May 2002 © Per Flensburg 30
![Page 31: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/31.jpg)
May 2002 © Per Flensburg 31
![Page 32: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/32.jpg)
May 2002 © Per Flensburg 32
![Page 33: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/33.jpg)
May 2002 © Per Flensburg 33
![Page 34: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/34.jpg)
May 2002 © Per Flensburg 34
![Page 35: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/35.jpg)
May 2002 © Per Flensburg 35
![Page 36: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/36.jpg)
May 2002 © Per Flensburg 36
![Page 37: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/37.jpg)
May 2002 © Per Flensburg 37
![Page 38: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/38.jpg)
May 2002 © Per Flensburg 38
![Page 39: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/39.jpg)
May 2002 © Per Flensburg 39
![Page 40: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/40.jpg)
May 2002 © Per Flensburg 40
![Page 41: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/41.jpg)
May 2002 © Per Flensburg 41
![Page 42: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/42.jpg)
May 2002 © Per Flensburg 42
![Page 43: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/43.jpg)
May 2002 © Per Flensburg 43
![Page 44: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/44.jpg)
May 2002 © Per Flensburg 44
![Page 45: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/45.jpg)
May 2002 © Per Flensburg 45
![Page 46: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/46.jpg)
May 2002 © Per Flensburg 46
![Page 47: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/47.jpg)
May 2002 © Per Flensburg 47
![Page 48: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/48.jpg)
May 2002 © Per Flensburg 48
![Page 49: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/49.jpg)
May 2002 © Per Flensburg 49
![Page 50: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/50.jpg)
May 2002 © Per Flensburg 50
![Page 51: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/51.jpg)
May 2002 © Per Flensburg 51
![Page 52: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/52.jpg)
May 2002 © Per Flensburg 52
![Page 53: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/53.jpg)
May 2002 © Per Flensburg 53
What happenedThe production planning system was developed, but was never taken in use, since the users (=the project leader) did not trusted it.The report system was developed with help of an external user hired consult. It was taken in use and worked very well.The users continued making there own support applicationsThe IT-manager was fired
![Page 54: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/54.jpg)
May 2002 © Per Flensburg 54
Traditional planning system
Paintings
Cutting edges
Snagging
Moulding
Core factory
Melting
Ordre
PIW
End storage
Core storage
Theintegratedplanningsystem Paintings
Cutting edges
Snagging
Moulding
Core factory
Melting
Pro
du
cti
on
ord
re
Pro
du
cti
on
rep
ort
![Page 55: Action research Science or bullshit?. May 2002© Per Flensburg2 Who am I? Per Flensburg, Professor Växjö University Started as mathematician, ended as](https://reader035.vdocument.in/reader035/viewer/2022062320/56649d165503460f949ec5f7/html5/thumbnails/55.jpg)
May 2002 © Per Flensburg 55
Planning at the foundry
Core factory
Moulding
Melting
Snagging
Cutting edges
Core odre
Iron odre
Casting odre Customer odre