active directory migration · the script pulls config files from cisco routers and then ......
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© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicPresentation_ID 1
Active Directory MigrationHow Cisco IT Migrated to Microsoft Active Directory
A Cisco on Cisco Case Study: Inside Cisco IT
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicPresentation_ID 2
Overview
ChallengeDeploy a single directory solution for all NOS directories as well as an enterprise directory
SolutionMigrate to Microsoft Active Directory, automating the migration and provisioning processes as much as possible
ResultsROI in 16 months: anticipated 48-month savings of $5.8 to $8.1 million
Next StepsMigrate MeetingMaker and POP email server directories
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicPresentation_ID 3
Challenge: Consolidate Multiple Directories
Cisco IT maintained separate NOS and Lightweight Directory Access Protocol (LDAP) directories for each application
Mail servers, MeetingMaker calendar servers, various Oracle applications, Windows, UNIX, and Macintosh desktops50+ directories in lab environment alone!
Users had to keep track of multiple user accounts and passwordsAdministrators had to be trained on different systems and update multiple directories as employees joined or left CiscoCisco developers had to write different code for every directory their applications would access
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicPresentation_ID 4
Challenge: Reduce Directory Costs and Maintenance RequirementsIT faced its own set of problems relating to maintaining multiple directories:
High costsTraining to support each directory
Licensing fees
Complicated compliance with Sarbanes-Oxley ActThe more directory environments, the harder to enforce appropriate for each individual
AccountabilityIf a problem emerges, which directory group is in charge?
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicPresentation_ID 5
Solution: Microsoft Active Directory
Active Directory provides all functions that Cisco IT needs, in one product:
Enterprise directory
NOS directory
LDAPv3
Public Key Infrastructure (PKI) and Kerberos security services
Network device management capabilities
No separate license fee because it’s built into Windows operating system
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicPresentation_ID 6
Solution: Consolidate to Active Directory
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicPresentation_ID 7
Solution: Architecture
Deployed in 12 location on Cisco all-packet network (CAPnet)
High bandwidth enables fast response for Cisco users worldwide as they authenticate
SJC
CHM AMS
SYD
BRU
LON
BGL
SIN
RTP
RCH
BEI
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicPresentation_ID 8
Solution: Geography-Based Domains
Five domain controllers at each deployment site:Root domain
Three child domains based on geography
Redundant domain for local geography
Cisco employees who travel can be authenticated locally
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicPresentation_ID 9
Solution: Geography-Based Domains (Contd.)
Authentication time reduced from minutes to seconds in some cases
Cisco.com
AsiaPac.cisco.com Americas.cisco.com EMEA.cisco.com
Active Directory Domain
Organizational Unit
Groups
Printers
Users(Active / Inactive)
Computers (Workstations / Servers)
Applications
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicPresentation_ID 10
Solution: Automated Migration
Automating migration reduces business risk
Cisco IT developed automated utility to migrate from previous Windows NT 4 NOS directories
Populates user accounts in Active Directory
Migrates group accounts from Windows NT4 to Active Directory
Migrates security identifiers (SIDs)
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicPresentation_ID 11
Solution: Automated Migration
Script launches when user logs in to Windows NT4
Enables Active Directory user accountSets passwordMore
99% of Cisco users migrated to Active Directory with no human intervention
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicPresentation_ID 12
Solution: Automated ProvisioningMotto: “Provision as much data as possible, master as little data as possible in Active Directory”100 batch-provisioning scripts run at daily intervals from 15 minutes to 24 hours
Employees (feed from PeopleSoft HR system)GroupsSID historyMailboxesMail aliasesPrintersSite topologySchema extensionsOrganizational units
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicPresentation_ID 13
Solution: Automated Updates to Network Topology
Directory services provide network topologyIT staff refer to topology to find the fastest connection to network resourcesIncorrectly-configured site topology can affect availability of directory-enabled applications
Active Directory requires manual topology updatesBut the Cisco network changes daily, making manual updates impractical
A challenge begging for automation…
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicPresentation_ID 14
Solution: Automated Updates to Network Topology
Cisco IT wrote a script that automatically updates topology each day
The script pulls config files from Cisco routers and then injects this information into Active Directory
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicPresentation_ID 15
Solution: Replication
Multi-master replication feature in Active Directory replicates a change made at any of Cisco’s 12 Active Directory sitesHigh bandwidth of CAPnet sites avoids bandwidth clogging during replicationTo ensure rapid recovery during disasters, Cisco IT masters data in a separate database, not Active Directory
Reduces riskImproves auditingProvides IT with greater control over which system administrators can make changes, and how often
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicPresentation_ID 16
Solution: Web-Based Proxy Management
Local changes to domain controller result in inconsistent server configurations, which complicate maintenanceCisco IT developed a Web-based proxy serviceNow local configuration changes on server; Active Directory data remains unchanged
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicPresentation_ID 17
Results: ROI in 16 Months!
Migration accomplished for $630 per Windows desktop, a result of automated migration utility
Compares to $2,100 to $3000 industry average (source: Gartner)
One-time migration cost savings: $1.5 million48-month operational cost savings for Windows services: $2.3 million
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicPresentation_ID 18
Results: ROI in 16 Months! (Contd.)
48-month operational cost savings for UNIX services: $2 million compared to Sun One or $4.3 million compared to Sun Network Information Services (NIS+)
$0
$500,000
$1,000,000
$1,500,000
$2,000,000
$2,500,000
$3,000,000
$3,500,000
$4,000,000
1 7 13 19 25 31 37 43 49
CumulativeCost
Time (Months)
Cumulative Savings to Cisco after 48 months:
$2.3 M
BreakevenAt 16 months
Cumulative cost without automation
Cumulative cost with automation
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicPresentation_ID 19
Next Steps: Migrate Other Directories
MeetingMaker directories
POP mail server directories
© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicPresentation_ID 20
To read the entire case study, or for additional Cisco IT case studies on a variety of business solutions, visit Cisco on Cisco: Inside Cisco IT
www.cisco.com/go/ciscoit