adams edrms and database consulting - michelle adams may 2015

Michelle Adams

[email protected]

AU +61 410 645 780 – US 703.673.8207 (I’m in the US now May 2015)

ELECTRONIC DOCUMENT RECORDS MANAGEMENT SPECIALIST

I have over 19 years’ experience as a Senior Technical Consultant and Information Management Specialist. My skill set includes, but is not limited to developing strategies, implementing solutions and resolving issues for clients in a wide range of industries including Government, Universities, Commercial Enterprise and the Legal industry. My focus has been on HP TRIM since I moved to Australia in November 2002. I also manage the majority of my projects.

CERTIFICATION HIGHLIGHTS

TRIM HPRM IDOL index creation, maintenance and troubleshooting Interwoven DeskSite / WorkSite PC DOCS / Hummingbird / Open Text BigHand Digital Dictation Symantec Enterprise Vault CRM4Legal

PROFESSIONAL EXPERIENCE

EDRMS AND DATABASE CONSULTANT

ADAMS EDRMS AND CONSULTING

BUSINESS OWNER; PRINCIPAL CONSULTANT JUNE 2014 TO PRESENT

Installed and configured HPRM 8.1 and restored USAF database Created HPRM 8.10 requirements document for HP US for delivery to US Air Force personnel Upgraded FRNSW HPTRIM 7.34 database to HPRM8.11 in DEV environment Resolved IDOL indexing performance issue at FRNSW by customizing the configuration file and

performing a re-index Documented the resolution of many HP TRIM issues for a variety of clients Installed/configured HPRMWebClient Installed TRIM7.11 on Windows2008 R2 for production Migrated copy of Production SQL 2008 HPTRIM database to Oracle 11 Upgraded DEV HPTRIM7.34 database to HPRM8.11 at Catholic Health Care Services Conducted system design review of Catholic Health Care Services’ production database Imported meta-data (and documents) from SQL database export

ALPHAWEST PTY LTD, SYDNEY AUSTRALIA

SENIOR TECHNICAL CONSULTANT MAY 2005 TO MAY 2014 Perform installations, upgrades (from Captura to TRIM and from TRIM to newer versions of TRIM –

including HPRM8x), merge databases, split databases, customize databases, client deployment and problem resolution for HP TRIM software for a variety of clients including, but not limited to:

o Board of Studies , Teaching and Educational Standardso NSW Parliamento Department of Parliamentary Services

Michelle Adams

[email protected]


o Parliamentary Budgetary Officeo Treasury Corpo University of Adelaideo ARTCo Cancer Councilo CASAo Commonwealth Superfundo Department of Corrective Serviceso District Council of Mt. Barkero Fire Rescue NSWo Flinders Universityo Health Support Serviceso IPARTo Illawarra Retirement Trusto Justice Healtho Central Coast Local Health Districto Northern Sydney Local Health Districto NSW Department of Premier and Cabineto Marrickville Councilo NSW Teachers Instituteo Australia Council of the Artso Sydney Cricket Groundo Screen Australiao Sydney West Area Health Serviceso University of Sydneyo University of NSWo University of Western Sydneyo University of Technology Sydney

Project manager of the projects on which I was the lead engineer Managed application team of the EDRMS projects that varied in size from 20 users to 20,000 users Defined roles and responsibilities and managed the teams to ensure that all bases were covered (e.g.

from UAT to Production) Managed and implemented both centralized and distributed architecture Demonstrated the product to stakeholders Perform the above tasks with HP TRIM, Hummingbird, BigHand and Interwoven for clients ranging in

size from small (e.g. councils) to large (e.g. universities, banks and law firms) organizations.o Experienced in migrating databases from Oracle to SQL and from SQL to Oracle.

Create system design manuals and deliver system administrator training. Awarded for achieving the highest utilization 7 years in a row. Voted employee of the month by peers.

Michelle Adams

[email protected]


KNOWLEDGE PARTNERS, SYDNEY AUSTRALIA

TECHNICAL CONSULTANT NOVEMBER 2002 TO MAY 2005 Performed installations, upgrades, customization, deployment and problem resolution of HP TRIM

and Hummingbird software. Managed all of the projects on which I was the lead technical engineer Created customized system design documentation Demonstrated the product to stakeholders Performed the same tasks with the above applications listed in ‘certification highlights’. The clients

range in size from small (e.g. councils) to large (e.g. universities, banks and law firms) organizations.

ADAMS CONSULTING, PHILADELPHIA PA

OWNER 2002 Consultant specializing in Microsoft SQL server and DOCS Open upgrades. Wrote customized documentation to support clients

PILLSBURY WINTHROP, SAN FRANCISCO CA

INFORMATION MANAGEMENT SPECIALIST JANUARY 2000 – DECEMBER 2001 Responsible for the installation, configuration, upgrade and day-to-day maintenance of iManage. Completed the migration of over 1,000 users from DOCS Open to iManage as part of a merger of two

law firms. Administered Microsoft SQL server, Windows NT, Microsoft Office and Lexis for all offices.

ACS DESKTOP SOLUTIONS, PHILADELPHIA PA

SENIOR APPLICATIONS SPECIALIST AUGUST 1998 – JANUARY 2000 Focused on architecture, design, implementation, migration and problem resolution of DOCS Open

and Microsoft SQL server.

ATLAS MICROSYSTEMS, PHILADELPHIA PA AND NYC

DIRECTOR OF DOCUMENT MANAGEMENT SERVICES FEBRUARY – AUGUST 1998 Focused on architecture, design, implementation, migration and problem resolution of DOCS Open

and Microsoft SQL server.

FIELD ENGINEER PC DOCS UK SEPTEMBER 1998 Worked with the PC DOCS UK staff to transfer technical knowledge and update training. Acted as Field Engineer for the UK branch of PC DOCS Responsible for installations, integration and troubleshooting of DOCS Open and all of the

applications which integrate with DOCS Open.

Michelle Adams

[email protected]


PC DOCS/HUMMINGBIRD, TALLAHASSEE, FL/LONDON UK

SECOND LEVEL INTEGRATOR SUPPORT TECHNICIAN JANUARY 1995 – FEBRUARY 1998 Senior technical support technician responsible for installation, integration and troubleshooting of

DOCS Open and all of the applications that integrate with DOCS Open. Routinely voted employee of the month.

TECHNICAL EXPERTISE

TRIM HP RM 8.10

Microsoft Office 97, 2000, 2003, 2007, 2010, 2013 and 365

Control Point BigHand Digital Dictation PC DOCS / Hummingbird / Open Tex CRM4Legal Autonomy DeskSite / WorkSite Microsoft Dynamics CRM Windows NT, 2000, 2003 and 2008,

2012 server Windows 2000, XP, Vista, 7 and 8

operating systems SQL6.5, 7.0, 2000, 2005, 2008 and 2012 Symantec Enterprise Vault 6 and 7

EDUCATION

FLORIDA STATE UNIVERSITY

MATHEMATICS 1988 - 1993Minor in Risk Management Insurance and Statistics

adams edrms and database consulting - michelle adams may 2015

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