adding value to business solutions - synergy middle east · 2013-08-31 · hr outsourcing :...
TRANSCRIPT
Adding value to
business solutions
7 years since 2006
45 + clients
1200+ employees
Proven track record
Quality service
Business process
outsourcing solutions provider
Specialized in :
HR Outsourcing :
Recruitment Process
Performance Management
Employee Administration
Payroll & Benefits Management
Compliance Management
•Understanding client's requirements, and job profiles
•Database search for CVs & advertising
•Networking and referrals
•Processing of job applications
•Screening, interviewing & short listing candidates as per client’s brief
•Doing reference checks, if needed
•Shortlisted candidates are sent to clients for final selection
Recruitment process
•Reduce the burden of employment related paperwork and records management
•Maintain employment contracts, leave records
•Manage labour legalities – visa, GOSI, CPR etc.
•Ensure renewals of visa, CPR, passport etc. are done on time
Employee Management & Administration
•Understanding client's targets and expected outcomes.
•Briefing the candidates about client's expected outcomes and minimum performance standards they need to meet
•Giving basic guidance / training and guidelines to perform successfully
•Troubleshoot issues that affect attendance, performance
•Take corrective action for non-performers
•Source replacement candidates for resignations / terminations
Performance management
•Sending payroll invoices,
•Processing salary transfers, OT, allowances etc. as per the client’s pay date
•Keeping payroll details updated
•Manage benefits clients offer employees like medical insurance, air tickets etc. including sourcing the best deals for clients from vendors
•Assisting employees to claim the benefits
Payroll & Benefits Management
•Reducing or eliminating the legal risks associated with HR
•Ensuring proactive compliance to labour law, LMRA & GOSI
•Handling discipline and termination of employees
Compliance Management
Other areas of expertise :
Market Research
Transportation Services
Mechanical Contracting
Painting Contracts
Event Management
Call Centre Services
Debt Collection Services
Facility Management Services
Facility Management Services
We offer all support services to facilitate
smooth operation of projects of clients
• Provide consultancy to identify areas where support can be offered
Consultation
• Provide support services to ensure efficient operation of works in different projects
Support Services • To represent
establishments in front of government, official agencies, private companies
Representation
Market Research
We offer customized market research studies
with reports according to the budget of the
clients
Debt Collection Services
We offer the following range of collection
services to clients.
Early Stage Pre Charge off Stage
•Services
- Early collections calling
- 1st party collections
- Pre-Disconnection
- Pre-Delinquency Account
Receivable Management
- Front End Operations
- Closure
•Services
- Delinquency collections
calling
- Post-Disconnection; Pre-
charge off
- Skip trace
Recoveries
•Services
- Post Charge-Off calling
- 3rd party collections
- Skip trace
- Charge-off to Pre-legal
- Post-Delinquency
Collections
1 Day 60/90 Days 150 / 180 Days
COLLECTIONS
MORTGAGES
CREDIT CARD
PERSONAL/ AUTO
TELECOM
Days Past Due
Debt Collection Services
Call Centre Services
• Product information request services
• Customer help desk services
• Customer problem resolution services
• Up selling & cross selling services
• Order taking services
Inbound Call Centre
• Telesales & customer acquisition • Database services – compilation,
cleaning
• Customer satisfaction surveys
• Customer feedback services
Outbound Call Centre
We can set up and manage for clients
inbound and outbound call centre services
Transportation Services
Staff Transport
Product Delivery Trucks
Office Messenger
Services
Transportation services offered includes staff transport,
branded vehicles (trucks with branded cargo boxes ) and
other transport requirements of clients. with licensed
drivers, can be provided.
Mechanical Contracting
We can recruit, process visas and manage
payroll and administration of MEP skilled and
semi-skilled workers for any projects
Electricians, Plumbers,
Fitters, Helpers
Welders
Insulators
Synergy Colours - Painting Services
We offer a range of professional painting services
for commercial, industrial and residential
buildings.
Interior & Exterior Painting
Fire
Protection Paint
Structural
Paintings of Epoxy
Floor
Coatings
Road
Paintings
Clients (Local & Int’l)
Banking Sector
Retail Sector
Retail Merchandising
Clients (Local & Int’l)
TECHNO BLUE TRADING
IT Sector Telecom Sector
Clients (Local & Int’l)
(Singapore)
(India)
CCIPL (Dubai)
AL RAEED
COMMUNICATION
Contracting - Interiors /
Manufacturing / MEP Projects
Property Management
Sector
Clients (Local & Int’l)
(India)
[Kraft Foods]
Facility Management Services
Clients (Local & Int’l)
AL RASHID GROUP AL RASHID GROUP
Painting Services
Market Research
Clients (Local & Int’l)
Contracting
17820720, 36644255
www.synergymiddleeast.com
We work in synergy with our clients to achieve expected results
CALL
Villa 1533, Road 3736,
Um Al Hassam 337, Kingdom of Bahrain
Your business process
outsourcing solutions provider
Thank You