Administration of Lync Server 2010

Overview of Features and Capabilities

October 18th, 2012

• Helps you create an initial topology design

• Collects component configuration information

• Provides a preview of deployment

• Exports XML file for Topology Builder

The Topology Publishing Process

Install Topology Builder

AD Setup

AD

Domain Joined System

Lync Server

Author desired Topology

SQL Back End

Publish Topology

Local Setup Installs Core

SQL

SQL

SQL

Retrieve Topology

Install Component

Activate

Certificates

Certificate Maintenance

SQL Instance Central Management topology and configuration store

If first pool is SE: SQL instance is SQL Express

Add/ Remove

Planning Tool

Lync Control Panel

The Power Behind the Console

• Lync Management Shell 2.0 cmdlets.

•Runs on top of Powershell 2.0

Example cmdlet:

New-CsUserReplicatorConfiguration

Changes in Lync configuration and data storage

•Database Support

Storage of Topology builder configuration data

SQL Express at each Lync server, updated via subscription

Independent of Active Directory

NO Lync software needed on the SQL server

Central Management Store

•Configuration changes are replicated to all servers

• Eliminates out-of-sync errors

•Simplifies deployment and administration

CMS provides centralized, schematized storage for:

Configuration data for all servers and

services

User policy information

Topology information

Central Management Database

The central management database:

• Provides a robust, schematized storage of the data needed to define, set up, maintain, administer, describe, and operate a Lync Server 2010 deployment

• Validates data to ensure configuration consistency

• Replicates read-only copies of data to all servers in the topology, including Edge Servers

Troubleshooting and Support

•Quality of Experience

End user perspective

•Call Detail Record

Near real time monitoring

Lesson 2: Describing the Monitoring Service

• Features and Components of the Monitoring Service

•Quality of Experience and Call Detail Recording

•SQL Server Reporting Services

•Monitoring Policy Options

Features and Components of the Monitoring Service

Features:

• Richer reporting, including dashboard views

• Comprehensive data for usage tracking and diagnosis

• New management features

• Optimized infrastructure

Components:

• Data collection agents

• Monitoring server

• Monitoring server databases

• Message queuing

• Systems Center Operations Manager (SCOM)

• Monitoring Server Reports

Quality of Experience and Call Detail Recording

Client (SIP)

MSMQ

Monitoring Server with

MSMQ

Caller

Local or remote SQL database

User view (SSRS)

Capabilities of Monitoring Server

Identify and isolate problems

Understand usage of Lync Server 2010

Use SCOM to receive alerts on server and network problems

Perform troubleshooting

Examine the media quality of real sessions

Gather session usage statistics

Generate standard reports

SQL Server Reporting Services

Monitoring Policy Options

Cmdlet example:

Get-CsQoEConfigurtation | fl

Set-CsQoEConfiguration –Identity Global

– EnableQoE $True –KeepQoEDataForDays

365

Troubleshooting with Lync Management Shell

• Test-CsAddressBookService

• Test-CsAddressBookWebQuery

• Test-CsAVConference

• Test-CsCertificateConfiguration

• Test-CsClientAuth

• Test-CsComputer

• Test-CsDialInConferencing

• Test-CsDialPlan

• Test-CsFederatedPartner

• Test-CsGroupExpansion

• Test-CsGroupIM

• Test-CsIM

• Test-CsKerberosAccountAssignment

• Test-CsLisCivicAddress

• Test-CsLisConfiguration

• Test-CsLocationPolicy

• Test-CsOUPermission

• Test-CsP2PAV

Test-CsPhoneBootstrap Test-CsPresence Test-CsPstnOutboundCall Test-CsPstnPeerToPeerCall Test-CsRegistration Test-CsSetupPermission Test-CsTopology Test-CsTrunkConfiguration Test-CsVoiceNormalizationRule Test-CsVoicePolicy Test-CsVoiceRoute Test-CsVoiceTestConfiguration Test-CsVoiceUser

31 distinct cmdlets to create synthetic transactions

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icrosoft.com/en-us/library/gg398260.aspxhttp://technet.microsoft.com/en-us/library/gg413013.aspxhttp://technet.microsoft.com/en-us/library/gg413013.aspxhttp://technet.microsoft.com/en-us/library/gg413013.aspx

Overview of Lync Architecture

•Data flow perspective

•Server perspective

Lync Server 2010 Architecture

UC endpoints

Edge Server

Perimeter Network

Data Media SIP

Federated Businesses

PSTN

Exchange UM

Unifies Communications Endpoints

Archiving and Monitoring

Server

AD

SIP Trunk

On-Premises or

Online

Direct SIP

Front End Server Pool

Back End SQL Server

A/V Conferencing Server

- IW phones - Common Area Phones

Analog Devices

Remote Users

Windows Live Messenger

Third Party IMs

Media Gateway

Survivable Branch Appliance

Lync Server 2010 Server Roles

Mediation Server

Front End Server

Back End Server

Audio/Video Conferencing Server

Monitoring Server

Archiving Server

Lync Server 2010 Server Roles

Edge Server Director

Maintenance

•Backup

•Monitoring

•System Center Operations Manager

PowerShell Cmdlets

Export-CsConfiguration

Export-CsLisConfiguration

DBImpExp Tool

SQL Server backup Certificate backup

Backup Options for Lync Server 2010 Components

You can use Microsoft System Center Operations Manager 2007 or later for monitoring a variety of systems and platforms

Actionable Alerts Dashboard Report Synthetic

Transactions

System Center Operations Manager Design

Employ system monitoring for business critical workloads

Ensure monitoring solution is capable of measuring uptime and outages

Deploy Lync Server 2010 monitoring role and Microsoft System Center Operations Manager 2007 or later

Determine performance baselines

Implement the monitoring strategy accurately

Best Practices for Designing System Monitoring

Provides a user centric measurement of perceived audio quality at the individual endpoints

Allows organizations to quickly respond to users or network segments experiencing poor audio quality

Enables endpoints to submit performance and quality metrics at the end of each call through SIP communication

Functions across any IP network

Rates quality through Mean Opinion Score

Quality of Experience

Thank You! Back to Rinchen

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