admitting dept planning

7/31/2019 Admitting Dept Planning

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BM2405-Hospital training

Planning and Designing ofAdmitting Department in

hospital Presented by

Prasannaa V

Final year,BME,

SSNCE.

Presented to

Dr.Subashini

Asst. prof,

Dept of BME,

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Todays discussion

Overview of Admitting department

Functions

Location Design

Organization

Space requirement Public relations

Other considerations7/23/2012 2


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AS its said

FACE IS INDEX OF MINDWe can describe

Admitting department is index

for the hospital

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Admitting department - admitting, transfer & Discharge of

patients.

Patients first point of contact with the hospital.

Efficiency of the department is measured by time takenfor the services.

Due to economic constrains in some hospital the

functions is enlarged to include reception, Round the

clock enquiry, this is what called as CPS(CentralizedPatient Service).

Data collected during admitting process is vital to the

quality of care the patient receives.


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DURING ADMISSION

Handling the patients and their relatives those

will be in mental stress.

Delay in efficiency can cause emotional trauma.

DURING DISCHARGE

Because of lack of information, delay in

preparation of bills & inefficient working This results poor bad impression

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Functions

Admit, Transfer& Discharge.

Check master patient index for any previous file

of the patient.

Maintaining a bed index.

Arranging for patient escort

Hospital representative should have one-on-one

basics is recommended. Disseminate info relating to admission/transfer/

discharge/death to department concerned.

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Functions

Patient interview.

Accept reservation for scheduling future

admissions.

Coordinate pre-admission in case of electiveadmissions in order to reduce actual time for

admission process.

Computing payment for pre Admission

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Locations

Should be situated on same level as the

hospitals main entrance.

Should be readily identified

Provided with a sign from hospitals mainentrance/reception area.

Should be adjacent to Emergency, OP, Medical

records, Cashier. For increased operating efficiency Admitting &

medical records dept should be adjacent.

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Design

It should be in range of (1000-2000 sq.ft) in

multi- speciality hospitals

Admitting and discharge should be in pleasant

and comfortable environment. Hospital rep should interact on one-one basics.

Special care in Dcor & Furniture.

Place to keep patients belongings, telephone,information desk , etc.

Admitting /discharge of patients should not be through

main lobby or in the midst of heavy traffic.

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Design

There may be a Screened alcove or a

Sub-lounge to avoid noise.

Admitting dept should have seating

capacity for relatives & must be

comfortable for patients.

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Organization

Relationships with various departments is

necessary. Esp between medical records

& registration departments.

Staffs with general office skills on

accounting, medical terms, medical

records is needed.

Computer knowledge is necessary.

24*7 Functioning Dept.

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Space Requirements

Waiting area should be large.

Admitting reception area whom receives/records/

coordinates following their admissions.

Wheel chair holding area should be readily accessible. Supplies room

Space for computer & office equipment.

Clerical work area for maintaining hospital occupancy

directories, records, forms etc.

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Space Requirements

Office of chief / supervisor of admitting.

A small vault if dept receiving pre-

payment and patient valuables during

night.

Individual workspaces for patients &

admitting officers, large enough to avoid

crowding. Privacy is essential.

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Other Considerations

Admitting and computers

Important departments that extensively

uses computers

Stand-alone computer>Hospitals wide

network

Online information system that updatesbed vacancy, status, room status etc

Common database is maintained.

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Day surgery & AM Admit:

In Day surgery cases admitting

department needs to take pre-surgery

tests and patients can be admitted on

previous day to be prepared.

Admitting department coordinates these

functions.

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AM Admit:

In cases of AM ADMIT, when patients get

admitted early morning on the day of

surgery.

Paper works for these cases has to be

done and dept opens it doors early as

5:30-6:00 am.

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Public relations

This dept in responsible for the external

relationship between patients and hospital

& inter departments too.

A positive relationship is generated with

brochures or booklets during admission.

Staff should be courteous and friendly for

good everlasting impressions.

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References

Hospitals: What They Are And How They Work, Volume 10, ByDon Griffin

Hospitals: Facilities Planning and Management, By G. D. Kunders

http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-

on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/

http://sarazin.com/photogallery/default.htm

http://www.warmemorialhospital.org/getpage.php?name=admitting

http://www.adhb.govt.nz/about/ach/patient_information_ach.htm

http://www.wittrockinc.com/Hospitals.aspx

http://www.drfosterhealth.co.uk/medical-

dictionary/terminology/elective-admission-to-hospital.aspx

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http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://sarazin.com/photogallery/default.htmhttp://www.warmemorialhospital.org/getpage.php?name=admittinghttp://www.adhb.govt.nz/about/ach/patient_information_ach.htmhttp://www.wittrockinc.com/Hospitals.aspxhttp://www.drfosterhealth.co.uk/medical-dictionary/terminology/elective-admission-to-hospital.aspxhttp://www.drfosterhealth.co.uk/medical-dictionary/terminology/elective-admission-to-hospital.aspxhttp://www.drfosterhealth.co.uk/medical-dictionary/terminology/elective-admission-to-hospital.aspxhttp://www.drfosterhealth.co.uk/medical-dictionary/terminology/elective-admission-to-hospital.aspxhttp://www.drfosterhealth.co.uk/medical-dictionary/terminology/elective-admission-to-hospital.aspxhttp://www.drfosterhealth.co.uk/medical-dictionary/terminology/elective-admission-to-hospital.aspxhttp://www.drfosterhealth.co.uk/medical-dictionary/terminology/elective-admission-to-hospital.aspxhttp://www.drfosterhealth.co.uk/medical-dictionary/terminology/elective-admission-to-hospital.aspxhttp://www.drfosterhealth.co.uk/medical-dictionary/terminology/elective-admission-to-hospital.aspxhttp://www.drfosterhealth.co.uk/medical-dictionary/terminology/elective-admission-to-hospital.aspxhttp://www.drfosterhealth.co.uk/medical-dictionary/terminology/elective-admission-to-hospital.aspxhttp://www.wittrockinc.com/Hospitals.aspxhttp://www.wittrockinc.com/Hospitals.aspxhttp://www.adhb.govt.nz/about/ach/patient_information_ach.htmhttp://www.adhb.govt.nz/about/ach/patient_information_ach.htmhttp://www.warmemorialhospital.org/getpage.php?name=admittinghttp://www.warmemorialhospital.org/getpage.php?name=admittinghttp://sarazin.com/photogallery/default.htmhttp://sarazin.com/photogallery/default.htmhttp://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usu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