Business Writing:-Inter personal Skills:-

Presentation :-

Coaching :-

Delegating :-

Employee Management :-

• They are also responsible for managing client relationships, developing account plans, and delivering proposals.

• Client managers must have a strong understanding of their company's products or services and knowledge of their competition.

• They must be ready to develop creative solutions for existing clients, as well as pursue new clientele opportunities.

• They must ensure that clients are satisfied with the company at all times and will bring in repeated business by resolving any outstanding issues.

• They also need to inform their company of new contacts and new marketing opportunities.

Healthier ways to manage STRESS :-

Avoid unnecessary stress.

Alter the situation.

Accept the things you can’t change.

Make time for fun & relaxation.

Adopt a healthy lifestyle.

Task management is the process of managing a task through its life cycle.

It involves planning, testing, tracking and reporting.

It is the analysis of defining the data or information processed in an organization.

Merits of promoting task ownership among your employees:

1. Employees work harder 2. Employees become more productive 3. Employees develop their capabilities4. Employees become more loyal to the

Company.

Positive thinking , Practice training , Knowledge & talking to other people these are the useful ways to Improve Or BOOST your confidence level.

How to feel more Confident at Work :-

1. Be Positive.2. Acknowledge your achievements3. Build trust through Communication4. Never underestimate the power of a

smile.

It is an important skill that allows to engage with all types of people and buyers.

The key to success in any business is SALES.

SALES Skills :-

1. Identifying and targeting new business.2. Managing a sales territory.3. Sales situations and selling styles.4. Ways to handle difficult buyers.5. Customer Service.

MARKETING Skills :-

1. Marketing environment2. Consumer buyer behavior3. Targeting consumers4. Pricing decisions5. Direct marketing & Sales promotion.

One to One Employee Coaching :-

Tips For Effective Coaching :-

Engage your boss.

Understand & value personal differences.

Seek regular feedback.

Listen , Listen , Listen ,…..

Keep growing & developing.

How Grievance can be communicated ?

It can be communicated through 1. Written document 2. E-Mail

Grievance Procedure :-

1. Open door policy2. Step ladder Policy