advocating a library building transformation: process, partnership and patience - john cox
TRANSCRIPT
ADVOCATING A LIBRARY BUILDING TRANSFORMATION
Process, partnership and patience
John Cox
University Librarian
NUI Galway
Outline
• The problem• Building an evidence base• Talking to people• Accidents of timing• Making the pitch• Current status
THE PROBLEM
An Uncomfortable Building
Study area: Poor internal environment with no natural light, natural ventilation and lack of privacy for concentration.
Main Library: deep floor plan with hidden services reducing floor to ceiling height increasing lighting and ventilation running costs
An Inefficient Building
An Unloved Building
A Piecemeal Approach
Benchmarking Tour, October 2013: common success factors
• Long-term, persistent advocacy
• Clear articulation of vision and benefits to range of constituencies
• Support from top
• Emphasis on quality, impact
• Recognition of contribution to student experience
• Commitment, engagement, agitation by students
• Linkage to learning strategy and preferred styles
EVIDENCE BASE
LibQual
Footfall2014 Month Library Footfall
Nov 151,154
Apr 142,869
Mar 129,687
Oct 125,360
Feb 106,133
Dec 102,547
Sep 73,083
Jan 51,439
May 34,454
Aug 16,675
Jul 12,735
Jun 6,528
Total 952,664
Student ExperienceTop 7 Universities Top 7 Libraries
Times Higher Education Student Experience Survey, 2014
Sheffield
Bath
East Anglia
Dundee
Oxford
Cambridge
Exeter
Bath
Falmouth
Sheffield
East Anglia
Oxford
Cambridge
Dundee
Engagement: Edinburgh University
Competitiveness
CONVERSATIONS
Who?• University Management Team• Directors• Academics• Students• Librarians• Architects• Foundation• President
Messages• Strong support, generous advice
• How to pitch, who else to meet and when
• Be bold – advocate a different type of library and contribution
• Hold out for best long-term solution
• Emphasise the University, not the Library
• Link to institutional priorities
• Get the language right: transformation
• Balance positive and negative rationale
• Use valid benchmarks
• Feed the message gradually
Packaging the Message
TIMING
Hardiman Research Building, July 2013
“It is unfair that we are unable to access the new state of the art library extension, which I'm sure our fees aided in building” (4th Year u/g)
Library Quality Review, February 2014
“The University should commit to the transformation of the existing James Hardiman Library to bring about a building that:
• Encourages and motivates scholarship
• Symbolises and enhances the ethos, brand and reputation of the University, avoiding risks to future recruitment of students and researchers
• Enhances the student experience
• Is genuinely at the heart of the campus
• Anticipates and responds to user needs”
University Strategic Planning, July 2014
Documentation Group:
Director of Planning, Professor of Drama, Head of School
of Law, Academic Secretary, Director of Public Affairs,
Internal Communications Officer, University Librarian
University Strategic Plan, 2015-2020“We will develop a campus-wide buildings
regeneration plan, for implementation on a
phased basis. This plan will include the
transformation of our Hardiman Library
building into a dynamic learning
environment, reflecting the culture of
knowledge creation in a contemporary
university.”
Changes in University Management Team
• Registrar and Deputy President, March 2014• Academic Secretary, September 2014• Long-term support for building transformation
Feasibility Study Completed, Oct. 2014
MAKING THE PITCH
A Mobile Presentation…
Components• Data• Images• Quotes• Plans• Benefits
A PLACE TO EXPLORE THE FUTURE, AS WELL AS THE PAST:
TRANSFORMING THE LIBRARY BUILDING
What Today’s Libraries Deliver
• Student experience
• University reputation, competitiveness, attractiveness
• Learning engagement and enablement
• Graduate attributes
• Digital creativity
• Place of community for all disciplines
• Statement of scholarship
Learning Engagement
Scholarship“From its earliest beginnings in 1845, NUI Galway has regarded its library as being at the very heart of academic and student life. The Library has been a base for generations of scholars.”
(Archives Brochure, 2010: Introduction)
“Libraries have a special place in the university. They should communicate and reflect our values, with a vital role in conveying to students (and perhaps reminding ourselves of) the idea of scholarship, and of the university's aims.”
(Library Vision Consultation, 2014)
• A compelling destination, designed for learning engagement and enablement
• An inspirational place for discovery, knowledge creation, sharing and reflection
• A technology-rich, versatile and energy-efficient space
• A confident statement of the University’s scholarly, cultural and communal values
• A key contributor to positive student experience of NUI Galway
• An internationally recognised University asset for the rest of the 21st century
…the place to be for engaged learning on campus
A Vision for NUI Galway’s Library Building
CURRENT STATUS
The State of Play• The business case is accepted• Feasibility report is under consideration• Funding needs to be found• Challenges:
• The cost is high• Other campus buildings need attention
• Library project is on the list, accepted and will benefit all
What Next?• Keep talking to people• Combine patience with persistence• Emphasise transformation, not short-term solutions• Manage expectations