advtg management project
TRANSCRIPT
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An advertising agency is:
An independent business organisation
Composed of creative and business people
Who develop, prepare and place advertising on advertising media
For sellers seeking to find customers for their goods and services.
-American Advertising Agency Association (AAAA)
Evolution of the advertising agency
Origin of the advertising agency - the first ever agency was put together in Britain in 1800 called Whites
which created advertisements for the Government lotteries and mostly recruitment advertising. First agencies
were no more than space brokers, selling press advertising space on a freelance basis for newspapers.
As the production and penetration of newspapers increased, the brokers began to compete by offering
copywriting and design service. The messages were repetitive and lacked creativity. This soon led to the birth of
creative advertising agencies. The early account executive was known as the contract man
After the Second World War the agencies developed additional services like market research, media planning
etc
Today there are more than 500 advertising agencies in India today. The oldest one being Hindustan Thompson
Association Ltd.
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Broadly there are 6 departments in any advertising agency
Account Servicing
Account Planning
Media
creative
Production
Finance and Accounting
Account service department
The account service, or the account management department, is the link between the ad agency and its clients.
Depending upon the size of the account and its advertising budget one or two account executives serve as liasonto the client. The account executives job requires high degree of diplomacy and tact as misunderstanding may
lead to loss of an account. The account executive is mainly responsible to gain knowledge about the clients
business, profit goals, marketing problems and advertising objectives.
The account executive is responsible for getting approved the media schedules, budgets and rough ads or story
boards from the client. The next task is to make sure that the agency personnel produce the advertising to the
clients satisfaction. The biggest role of the account executive is keeping the agency ahead of the client through
follow-up and communications.
Media department
The responsibility of the agencys media department is to develop a media plan to reach the target audience
effectively in a cost effective manner. The staff analyses, selects and contracts for media time or space that willbe used to deliver the ad message. This is one of the most important decisions since a significantly large part of
the clients money is spent on the media time and/or space. The media department has acquired increasing
importance in an agencys business as large advertisers seem to be more inclined to consolidate media buying
with one or few agencies thereby saving money and improving media efficiency.
Creative department
To a large extent, the success of an ad agency depends upon the creative department responsible for the creation
and execution of the advertisements. The creative specialists are known as copywriters. They are the ones who
conceive ideas for the ads and write the headlines, subheads and the body copy. They are also involved in
deciding the basic theme of the advertising campaign, and often they do prepare the rough layout of the print ad
or the commercial story board.
Creation of an ad is the responsibility of the copywriters and the art department decides how the ad should look.
Production department
After the completion and approval of the copy and the illustrations the ad is sent to the production department.
Generally agencies do not actually produce the finished ads; instead they hire printers, photographers, engravers,
typographers and others to complete the finished ad. For the production of the approved TV commercial, the
production department may supervise the casting of actors to appear in the ad, the setting for scenes and
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selecting an independent production studio. The production department sometimes hires an outside director to
transform the creative concept to a commercial.
Finance and accounting department
An advertising agency is in the business of providing services and must be managed that way. Thus, it has to
perform various functions such as accounting, finance, human resources etc. it must also attempt to generate
new business. Also this department is important since bulk of the agencys income approx. 65% goes as salary
and benefits to the employees.
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Five important Ms of an ad agency
The organizations handle their advertising in different ways. In small companies, advertising is handled by
someone in the sales or marketing department, who works with an ad ageny. A large company will often set up
its own advertising department or else hire an ad agency to do the job of preparing advertising programmes.
In developing a program, marketing managers must always start by identifying the target market and the buyers
motives. Then they can make the five major decisions in developing an advertising program, known as the five
Ms, viz.
Mission: what are the advertising objectives?
Money: how much can be spent?
Message: what message can be sent?
Media: what media should be used
Measurement: how should the results is evaluated?
The above mentioned can be explained by the diagram given below
The 5Ms of Advertising
Checklist for planning of a marketing or advertising campaign.
Mission
What are the objectives?
What is the key objective?
Money
How much is it worth to reach my objectives?
How much can be spent?
Message What message should be sent?
Is the message clear and easily understood?
Media
What media vehicles are available?
What media vehicles should be used?
Measurement
How should the results be measured?
How should the results be evaluated and followed up?
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ADVERTISING AGENCY IN INDIA
The First World War created conditions for the growth of some of the Indian
consumer industries. After the war, new British investment followed. The need
arose for specialized advertising services. The British India Corporation, a
British firm in Kanpur, with a relatively wide range of consumer goods, set up
Alliance Advertising Associates Limited. This was probably the first advertising
agency in India to provide a wide variety of services. In 1922, Mr. L.A.
Stronach, a senior artist of Alliance Advertising, left to start his own agency in
Bombay. Thus was born a new type of business enterprise in the service sector
in India.
The Indian advertising industry had a slow start and got its first boost during
the Second World War. With the British personnel having to join the armed
forces, opportunities opened up for Indians in this new talent-intensive
business. Then followed a brief interlude of uncertainty in the years
immediately following Independence. The launching of the First Five-Year Plan
and more so the Second Five Year Plan, with the accent on rapid
industrialization, gave an impetus to the growth of advertising agency business
in India. By 1952 there were 109 advertising agencies in India with a total
turnover of Rs 3.5 corer. By 1967, the number of advertising agencies had increased to 279 with a total turnover
of Rs 35 corer. The Indian advertising
industry has really come' into its own with the growing li beralization of the
economy since the mid-eighties. According to the fourth agency report of the
journal Advertising and Marketing, the Indian advertising industry grew by
36.5 per cent in 1992 -93, far outpacing the growth of Indian industry. What is
significant, however, is that three of the top four advertising agencies in India
continue to be subsidiaries of international advertising agencies-HindustanThompson Associates and Lintas India being the first two, and Ogilvy & Mather
being the fourth. What is more with the new interest of many national
corporations in the Indian market, a large number of international advertising
agencies have entered the Indian advertising industry in collaboration with
leading Indian advertising agencies. This is the process of globalization of
Indian advertising agency business. This is opening up new opportunities for
Indian advertising to assume greater responsibility and serve everywhere in the
world and gather experience of global marketing and advertising.
The Working of Ad Agencies
To begin with, the agencies started as one-man agents who booked space in the
Media. Even today, in our country, there are so many one-man agents who
book space in the media. Soon the space booking was handed over to the
contact-man, and creative wordsmiths adept at sloganising undertook the
actual construction of the ad. In the course of years, the ad agency became
service-oriented, and was able to offer every possible service including
marketing, market research (MR), and public relations (PR).
Ad agencies have evolved over a period of time. These days we have mostly
studio-based agencies, some industrial and specialized agencies, and hot-
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shops who only plan creative campaign by engaging the services of freelancers.
At Madison Avenue, most of these large agencies of the world fiercely compete
for new accounts, resulting in a shift of millions of dollars of billing from one
agency to another. Advertising Age is an official publication of the American
Association of Advertising Agencies (AAAA).
In India, advertising business is worth Rs. 8,000 corers. There were only 62
advertising agencies in 1958, which increased to 168 in 1978, more than 2.5
times the numbers in 1958. There are more than 500 ad agencies today. The
oldest and largest advertisement agency in India is Hindustan Thompson
Associates Ltd. The second largest advertisement agency is Lintas.
Mumbai is considered to be the Mecca of Indian advertising. These days
agencies are also being set up at Bangalore, Madras, Hyderabad, Ahmedabad
and Delhi. In India the ad agencies are sole proprietary concern, partnership or
private limited companies.
necessarily plough back at least 75 % of its profits into business.
The advertising agencies are shifting from the creative mode to the marketing
mode. Today the onus is on the agency to supply the client with data on his
industry; the days of the clients briefing the industry are almost over. The
agencies are expected to maintain database. There is a leaning towards
software for optimizing media usage, and computerization of studio functions.
In India, the legal structure of ad agencies is that of a small proprietary
concern or a big partnership. Sometimes, they are private limited companies,
either big or small. Indian advertising is a fragmented business. There are over
733 agencies accredited to INS. The top 25 account for 50% of all billings. In
addition, there are many accredited agencies.
It is the top 25 agencies, most of which are headquartered in Mumbai, that set
the pace and define the shape of the industry. Agencies like HTA, Lintas,Clarion and O & M have shaped the entire advertising industry in the country.
Many Indians firms are coming up, by importing Western ad techniques.
Many agencies die a premature death. Most people do not appreciate that an
agency like any other business - must be properly managed. It is simply not
enough just to have great idea.In recent years, there has been a healthy trend
towards sound management practices, especially financial planning and
control.
This is a highly paid profession. It is a conspicuous high wage island. People
operate on high profile. Their life-styles are opulent because of high expense
accounts 'of entertaining clients. They got their elitist brand due to this reason.
But high salaries and freedom are necessary to attract talents
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People working in an agency:
Accounts Executive: It is a key career option in advertising agency. He is
called an Account Director when he is a member of the Board. He is a link
between a client and his staff. The marketing or advertising department of theclient briefs him. He communicates this to the agency people.
He reaches out to different clients for seeking new business. Even clients who
want an agency' to work for them contact the accounts executive. This
business development work makes it virtually a marketing manager of the
agency.
Do right-brained people make better account directors?
The faculties of logic and reason are supposed to reside in the left-brained
people. While intuition and creativity are believed to be in the right. So far,
accounts director was considered suitable if logical and systematic, i.e., left-
brained. But if he has to motivate a team, he should be inspiring and creativetoo, i.e., right-brained.
Copywriters: They are the wordsmiths who do the wording of an
advertisement. They are bright and talented. They have a flair for language.
They contribute to the theme of an advertisement. Creation of successful copies
for different clients establishes them in this field.
Visualisers: These are artists who put on paper what has been thought out by
the copywriter. They in fact design the ad.
Creative Director: He co-ordinates the copywriting and designing. He is a
senior professional who is seasoned in an existing advertising agency set-up to
take on this mantle
Production Department: Persons of diverse talents like printing technology,
DTP, photography,typography etc. are involved here.
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Media Planner: He has to allocate the advertising budget amongst media. He
has to select the appropriate media. He decides about the frequency, size and
position of an advertisement. He decides about its publication date. He receives
the tear-off copies from the media when the ad is published. He is guided by
the media research, which he undertakes, or by research undertaken by an
outside agency. Media is the most professionalized department of advertising
agencies.
Marketing Research: Modern agencies are integrated set-ups. They provide a
range of marketing services. Research data become very useful as input to the
creative process.
The Media : Most of the media today sustain on advertising revenue. They sell
space or time. While selling space or time, they have to convince the client
about the reach of their media vehicle, the composition break-up of their
readers and the pricing of their space/time selling. They monitor the market,
survey their readers, and highlight their readers' demographic and geographic
characteristics. They also maintain relationship with the media department of
advertising agencies who buy space/time on behalf of clients.
Ancillary Services : These are needed to produce/create advertisement. A
whole range of services like studio service, photographic service, printing
service, gift item producers etc. fall into this category.
Freelancers : These are professionals who work independently and have a
successful track record. They are copywriters, jingle singers, radio announcers,
artists, visualizers, technical writers etc
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Advertising Process
When preparing your search proposal, you should take into account that thelead-in time needed to place an ad
can vary anywhere from days to monthsdepending on the publication. You should plan to have your ad
approved and anestimate of the cost done at least one month prior to the date when you want the ad tobe
published. The advertising process for professional staff and faculty positions involves five basic steps:
1. Writing an Ad
2. Getting Approval for the Text of the Ad
3.Estimating the Cost of the Ad
4.Placing Ads & Posting Announcements
5. Paying for Ads
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Since its inception in 1986, Contract Advertising India Ltd. has skillfully delivered successful results to its high-
profile clientele including Tata Indicom, Religare, Asian Paints, Dominos Pizza, SpiceJet, Samonsite and
American Tourister. Contract Advertising India Ltd. is known for its one -of-a-kind specialty divisions that
provide complete advertising solutions. These divisions include DesignSutra, iContract and Core Consulting.