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    An advertising agency is:

    An independent business organisation

    Composed of creative and business people

    Who develop, prepare and place advertising on advertising media

    For sellers seeking to find customers for their goods and services.

    -American Advertising Agency Association (AAAA)

    Evolution of the advertising agency

    Origin of the advertising agency - the first ever agency was put together in Britain in 1800 called Whites

    which created advertisements for the Government lotteries and mostly recruitment advertising. First agencies

    were no more than space brokers, selling press advertising space on a freelance basis for newspapers.

    As the production and penetration of newspapers increased, the brokers began to compete by offering

    copywriting and design service. The messages were repetitive and lacked creativity. This soon led to the birth of

    creative advertising agencies. The early account executive was known as the contract man

    After the Second World War the agencies developed additional services like market research, media planning

    etc

    Today there are more than 500 advertising agencies in India today. The oldest one being Hindustan Thompson

    Association Ltd.

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    Broadly there are 6 departments in any advertising agency

    Account Servicing

    Account Planning

    Media

    creative

    Production

    Finance and Accounting

    Account service department

    The account service, or the account management department, is the link between the ad agency and its clients.

    Depending upon the size of the account and its advertising budget one or two account executives serve as liasonto the client. The account executives job requires high degree of diplomacy and tact as misunderstanding may

    lead to loss of an account. The account executive is mainly responsible to gain knowledge about the clients

    business, profit goals, marketing problems and advertising objectives.

    The account executive is responsible for getting approved the media schedules, budgets and rough ads or story

    boards from the client. The next task is to make sure that the agency personnel produce the advertising to the

    clients satisfaction. The biggest role of the account executive is keeping the agency ahead of the client through

    follow-up and communications.

    Media department

    The responsibility of the agencys media department is to develop a media plan to reach the target audience

    effectively in a cost effective manner. The staff analyses, selects and contracts for media time or space that willbe used to deliver the ad message. This is one of the most important decisions since a significantly large part of

    the clients money is spent on the media time and/or space. The media department has acquired increasing

    importance in an agencys business as large advertisers seem to be more inclined to consolidate media buying

    with one or few agencies thereby saving money and improving media efficiency.

    Creative department

    To a large extent, the success of an ad agency depends upon the creative department responsible for the creation

    and execution of the advertisements. The creative specialists are known as copywriters. They are the ones who

    conceive ideas for the ads and write the headlines, subheads and the body copy. They are also involved in

    deciding the basic theme of the advertising campaign, and often they do prepare the rough layout of the print ad

    or the commercial story board.

    Creation of an ad is the responsibility of the copywriters and the art department decides how the ad should look.

    Production department

    After the completion and approval of the copy and the illustrations the ad is sent to the production department.

    Generally agencies do not actually produce the finished ads; instead they hire printers, photographers, engravers,

    typographers and others to complete the finished ad. For the production of the approved TV commercial, the

    production department may supervise the casting of actors to appear in the ad, the setting for scenes and

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    selecting an independent production studio. The production department sometimes hires an outside director to

    transform the creative concept to a commercial.

    Finance and accounting department

    An advertising agency is in the business of providing services and must be managed that way. Thus, it has to

    perform various functions such as accounting, finance, human resources etc. it must also attempt to generate

    new business. Also this department is important since bulk of the agencys income approx. 65% goes as salary

    and benefits to the employees.

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    Five important Ms of an ad agency

    The organizations handle their advertising in different ways. In small companies, advertising is handled by

    someone in the sales or marketing department, who works with an ad ageny. A large company will often set up

    its own advertising department or else hire an ad agency to do the job of preparing advertising programmes.

    In developing a program, marketing managers must always start by identifying the target market and the buyers

    motives. Then they can make the five major decisions in developing an advertising program, known as the five

    Ms, viz.

    Mission: what are the advertising objectives?

    Money: how much can be spent?

    Message: what message can be sent?

    Media: what media should be used

    Measurement: how should the results is evaluated?

    The above mentioned can be explained by the diagram given below

    The 5Ms of Advertising

    Checklist for planning of a marketing or advertising campaign.

    Mission

    What are the objectives?

    What is the key objective?

    Money

    How much is it worth to reach my objectives?

    How much can be spent?

    Message What message should be sent?

    Is the message clear and easily understood?

    Media

    What media vehicles are available?

    What media vehicles should be used?

    Measurement

    How should the results be measured?

    How should the results be evaluated and followed up?

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    ADVERTISING AGENCY IN INDIA

    The First World War created conditions for the growth of some of the Indian

    consumer industries. After the war, new British investment followed. The need

    arose for specialized advertising services. The British India Corporation, a

    British firm in Kanpur, with a relatively wide range of consumer goods, set up

    Alliance Advertising Associates Limited. This was probably the first advertising

    agency in India to provide a wide variety of services. In 1922, Mr. L.A.

    Stronach, a senior artist of Alliance Advertising, left to start his own agency in

    Bombay. Thus was born a new type of business enterprise in the service sector

    in India.

    The Indian advertising industry had a slow start and got its first boost during

    the Second World War. With the British personnel having to join the armed

    forces, opportunities opened up for Indians in this new talent-intensive

    business. Then followed a brief interlude of uncertainty in the years

    immediately following Independence. The launching of the First Five-Year Plan

    and more so the Second Five Year Plan, with the accent on rapid

    industrialization, gave an impetus to the growth of advertising agency business

    in India. By 1952 there were 109 advertising agencies in India with a total

    turnover of Rs 3.5 corer. By 1967, the number of advertising agencies had increased to 279 with a total turnover

    of Rs 35 corer. The Indian advertising

    industry has really come' into its own with the growing li beralization of the

    economy since the mid-eighties. According to the fourth agency report of the

    journal Advertising and Marketing, the Indian advertising industry grew by

    36.5 per cent in 1992 -93, far outpacing the growth of Indian industry. What is

    significant, however, is that three of the top four advertising agencies in India

    continue to be subsidiaries of international advertising agencies-HindustanThompson Associates and Lintas India being the first two, and Ogilvy & Mather

    being the fourth. What is more with the new interest of many national

    corporations in the Indian market, a large number of international advertising

    agencies have entered the Indian advertising industry in collaboration with

    leading Indian advertising agencies. This is the process of globalization of

    Indian advertising agency business. This is opening up new opportunities for

    Indian advertising to assume greater responsibility and serve everywhere in the

    world and gather experience of global marketing and advertising.

    The Working of Ad Agencies

    To begin with, the agencies started as one-man agents who booked space in the

    Media. Even today, in our country, there are so many one-man agents who

    book space in the media. Soon the space booking was handed over to the

    contact-man, and creative wordsmiths adept at sloganising undertook the

    actual construction of the ad. In the course of years, the ad agency became

    service-oriented, and was able to offer every possible service including

    marketing, market research (MR), and public relations (PR).

    Ad agencies have evolved over a period of time. These days we have mostly

    studio-based agencies, some industrial and specialized agencies, and hot-

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    shops who only plan creative campaign by engaging the services of freelancers.

    At Madison Avenue, most of these large agencies of the world fiercely compete

    for new accounts, resulting in a shift of millions of dollars of billing from one

    agency to another. Advertising Age is an official publication of the American

    Association of Advertising Agencies (AAAA).

    In India, advertising business is worth Rs. 8,000 corers. There were only 62

    advertising agencies in 1958, which increased to 168 in 1978, more than 2.5

    times the numbers in 1958. There are more than 500 ad agencies today. The

    oldest and largest advertisement agency in India is Hindustan Thompson

    Associates Ltd. The second largest advertisement agency is Lintas.

    Mumbai is considered to be the Mecca of Indian advertising. These days

    agencies are also being set up at Bangalore, Madras, Hyderabad, Ahmedabad

    and Delhi. In India the ad agencies are sole proprietary concern, partnership or

    private limited companies.

    necessarily plough back at least 75 % of its profits into business.

    The advertising agencies are shifting from the creative mode to the marketing

    mode. Today the onus is on the agency to supply the client with data on his

    industry; the days of the clients briefing the industry are almost over. The

    agencies are expected to maintain database. There is a leaning towards

    software for optimizing media usage, and computerization of studio functions.

    In India, the legal structure of ad agencies is that of a small proprietary

    concern or a big partnership. Sometimes, they are private limited companies,

    either big or small. Indian advertising is a fragmented business. There are over

    733 agencies accredited to INS. The top 25 account for 50% of all billings. In

    addition, there are many accredited agencies.

    It is the top 25 agencies, most of which are headquartered in Mumbai, that set

    the pace and define the shape of the industry. Agencies like HTA, Lintas,Clarion and O & M have shaped the entire advertising industry in the country.

    Many Indians firms are coming up, by importing Western ad techniques.

    Many agencies die a premature death. Most people do not appreciate that an

    agency like any other business - must be properly managed. It is simply not

    enough just to have great idea.In recent years, there has been a healthy trend

    towards sound management practices, especially financial planning and

    control.

    This is a highly paid profession. It is a conspicuous high wage island. People

    operate on high profile. Their life-styles are opulent because of high expense

    accounts 'of entertaining clients. They got their elitist brand due to this reason.

    But high salaries and freedom are necessary to attract talents

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    People working in an agency:

    Accounts Executive: It is a key career option in advertising agency. He is

    called an Account Director when he is a member of the Board. He is a link

    between a client and his staff. The marketing or advertising department of theclient briefs him. He communicates this to the agency people.

    He reaches out to different clients for seeking new business. Even clients who

    want an agency' to work for them contact the accounts executive. This

    business development work makes it virtually a marketing manager of the

    agency.

    Do right-brained people make better account directors?

    The faculties of logic and reason are supposed to reside in the left-brained

    people. While intuition and creativity are believed to be in the right. So far,

    accounts director was considered suitable if logical and systematic, i.e., left-

    brained. But if he has to motivate a team, he should be inspiring and creativetoo, i.e., right-brained.

    Copywriters: They are the wordsmiths who do the wording of an

    advertisement. They are bright and talented. They have a flair for language.

    They contribute to the theme of an advertisement. Creation of successful copies

    for different clients establishes them in this field.

    Visualisers: These are artists who put on paper what has been thought out by

    the copywriter. They in fact design the ad.

    Creative Director: He co-ordinates the copywriting and designing. He is a

    senior professional who is seasoned in an existing advertising agency set-up to

    take on this mantle

    Production Department: Persons of diverse talents like printing technology,

    DTP, photography,typography etc. are involved here.

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    Media Planner: He has to allocate the advertising budget amongst media. He

    has to select the appropriate media. He decides about the frequency, size and

    position of an advertisement. He decides about its publication date. He receives

    the tear-off copies from the media when the ad is published. He is guided by

    the media research, which he undertakes, or by research undertaken by an

    outside agency. Media is the most professionalized department of advertising

    agencies.

    Marketing Research: Modern agencies are integrated set-ups. They provide a

    range of marketing services. Research data become very useful as input to the

    creative process.

    The Media : Most of the media today sustain on advertising revenue. They sell

    space or time. While selling space or time, they have to convince the client

    about the reach of their media vehicle, the composition break-up of their

    readers and the pricing of their space/time selling. They monitor the market,

    survey their readers, and highlight their readers' demographic and geographic

    characteristics. They also maintain relationship with the media department of

    advertising agencies who buy space/time on behalf of clients.

    Ancillary Services : These are needed to produce/create advertisement. A

    whole range of services like studio service, photographic service, printing

    service, gift item producers etc. fall into this category.

    Freelancers : These are professionals who work independently and have a

    successful track record. They are copywriters, jingle singers, radio announcers,

    artists, visualizers, technical writers etc

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    Advertising Process

    When preparing your search proposal, you should take into account that thelead-in time needed to place an ad

    can vary anywhere from days to monthsdepending on the publication. You should plan to have your ad

    approved and anestimate of the cost done at least one month prior to the date when you want the ad tobe

    published. The advertising process for professional staff and faculty positions involves five basic steps:

    1. Writing an Ad

    2. Getting Approval for the Text of the Ad

    3.Estimating the Cost of the Ad

    4.Placing Ads & Posting Announcements

    5. Paying for Ads

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    Since its inception in 1986, Contract Advertising India Ltd. has skillfully delivered successful results to its high-

    profile clientele including Tata Indicom, Religare, Asian Paints, Dominos Pizza, SpiceJet, Samonsite and

    American Tourister. Contract Advertising India Ltd. is known for its one -of-a-kind specialty divisions that

    provide complete advertising solutions. These divisions include DesignSutra, iContract and Core Consulting.