aetc march - jbsa modified... · web viewsubway: mon - fri 0700-1900, sat 0900-1900, sun 1000-1700...

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JOINT BASE SAN ANTONIO SERVICES STATUS & CLOSURES EFFECTIVE 27 MARCH 2020 MODIFIED SERVICES JBSA- Fort Sam Houston BAMC Patients should expect to see the following changes at all BAMC clinics: Entrance Information and Hours: Monday – Friday The Garden Entrance will be open 24/7 o Primary entrance for all staff o Only entrance for all personnel: 2000-0700. The Bed Tower/Flagpole entrance will be open 0700- 2000 o Entrance for patients and visitors o Entrance for staff riding the Garage Shuttle The Women's Health entrance will be open 0700-2000 o Entrance for patients and visitors Emergency Department will be open 24/7 o For emergent patients only Entrance Information and Hours: Saturday and Sunday The Garden Entrance will be open 24/7 o For all personnel Emergency Department will be open 24/7 o For emergent patients only Delayed elective surgeries Temporary suspense of in-person routine care, telehealth appointments will be available Pharmacy o BAMC, Moreno Clinic, FSH Pharmacy Mandatory curb-side drop of and pick up Mon – Fri 0800-1800 o Commissary Pharmacy: Closed o Taylor Burk Pharmacy (Camp Bullis) Drive through only BAMC drive-thru screening is available:

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Page 1: AETC March - JBSA Modified... · Web viewSubway: Mon - Fri 0700-1900, Sat 0900-1900, Sun 1000-1700 Starbucks: Mon -Fri 0600-1900, Sat 0700-1900, Sun 0900-1700 Shops Nail Salon Mon

JOINT BASE SAN ANTONIO

SERVICES STATUS & CLOSURESEFFECTIVE 27 MARCH 2020

MODIFIED SERVICES

JBSA- Fort Sam Houston

BAMC

Patients should expect to see the following changes at all BAMC clinics:

Entrance Information and Hours: Monday – Friday

The Garden Entrance will be open 24/7o Primary entrance for all staffo Only entrance for all personnel: 2000-0700.

The Bed Tower/Flagpole entrance will be open 0700-2000o Entrance for patients and visitorso Entrance for staff riding the Garage Shuttle

The Women's Health entrance will be open 0700-2000o Entrance for patients and visitors

Emergency Department will be open 24/7o For emergent patients only

Entrance Information and Hours: Saturday and Sunday

The Garden Entrance will be open 24/7o For all personnel

Emergency Department will be open 24/7o For emergent patients only

Delayed elective surgeries Temporary suspense of in-person routine care, telehealth appointments

will be available Pharmacy

o BAMC, Moreno Clinic, FSH Pharmacy Mandatory curb-side drop of and pick up Mon – Fri 0800-1800

o Commissary Pharmacy: Closed o Taylor Burk Pharmacy (Camp Bullis)

Drive through only BAMC drive-thru screening is available:

o Mon – Fri 0700 to 1900 o Sat - Sun 1000 to 1600

The Army and Air Force Exchange Service and the Defense Commissary Agency are considers mission essential. Therefore, patrons will still be able to make purchases at the Base Exchange and Commissary.

Please be aware that JBSA is currently open for Official Business only. Only military members, civilian employees and other Department of Defense affiliated personnel (e.g., retirees, dependents, contractors) who are conducting official duties or business, or have appointments at a medical or mission support facility, will

Page 2: AETC March - JBSA Modified... · Web viewSubway: Mon - Fri 0700-1900, Sat 0900-1900, Sun 1000-1700 Starbucks: Mon -Fri 0600-1900, Sat 0700-1900, Sun 0900-1700 Shops Nail Salon Mon

be allowed on the installation.AAFES Food

Services To-go meals only

AAFES JBSA Main Exchange

0830-2100 Mon - Sat 0900-1900 Sun Food Court

o Charley’s: Mon - Sun: 1030-1930o Anthony’s Pizza: Mon-Sat: 1030-2000; Su: 1030-1800o American Eatery: Mon - Sun: 0900-1400o Subway: Mon –Fri: 0700-1900; Sat –Sun: 0900-1800o Baskin Robbins: Mon - Sun: 1200-1600

AAFES JBSA Barber Shops

Main Store: Mon-Sun: 0900-1900 Mini Mall: Mon - Fri:1100-1900; Sat:1000-1800; Sun:1000-1700 Camp Bullis: Mon - Sat: 1000-1700; Sun: Closed MEDCoE: Closed BAMC: Closed

AAFES Class VI M-T: 0900-2000; Fri - Sat: 0900-2100; Sun: 1000-1700

AAFES Shoppettes

Walters Express: Mon - Sat: 0530-2300; Su: 0630-2200 Schofield Express: Mon - Sat: 0630-1800; Su: Closed MEDCoE Express - Closed Mini Mall Troop Store: Mon - Sun: 0700-2100 Camp Bullis Express: Mon - Fri: 0700-1800; Sat -Sun: 0900-1600

Chapels Walk-in/Telephone Counseling available After hours call Command Post – (210) 221-9363 In-person Worship and Religious Education Services cancelled

Child Development Center

Supporting direct mission readiness

Civilian Personnel Office

Virtual services only; o APF: (210) 221-1401 (Staffing), (210) 221-2028 (EMR)o NAF: (210) 808-0670

Commissary

100% ID check; ID card holders only, no visitors Hours:

o 0900 to 2000 Mon. - Fri.o 0800 to 1800 Sat.o 0900 to 1800 Sun.

No “Early Bird”

Dental Urgent Care 0730-1630 Mon.-Fri. (210) 916-9900

Dining Facilities Meal Card Holders/ESM only

Education Center Virtual services only

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(210) 221-0597

Fam Camp Only open to current guests

Family Health Acute care only Phone: (210) 916-9900

Finance Virtual services only Phone: (210) 238-4025

Honor Guard Reduced services

IG Complains via phone or email; no walk-ins Hotline: (210) 808-0120

Immunizations Acute care only

Information Protection

Virtual services only via email or phone; no walk-ins Finger-printing paused

Legal All legal assistance will be Active Duty only, by appointment. To make an appointment, please call: (210) 808-0169

Mental Health Acute care only, 0730-1630 Phone: (210) 916-9900

Military and Family Readiness Center

Virtual services only Phone: (210) 221-2705/2428/9698

Military Personnel Flight

ID Cards

DEERS emergencies ONLY, (210) 816-0325 All other services offered virtually Online ID card renewal service is available to all dependents and

retirees whose ID card expires soon http://www.jbsa.mil/Resources/802d-Manpower-and-Personnel-Flight/ID-

Cards/

Public Affairs All official photo appointments have been cancelled No self-help service or equipment checkout

Retiree Activities Office

Virtual Services Only, Phone: (210) 221-9004

SARC

In person follow up or response for critical/urgent issues Other normal services via email and phone Phone: 210-808-8981 or Hotline for urgent issues 210-808-7272 Email: [email protected].

Soldier For Life-TAP Virtual Services Only, Phone (619) 995-9124

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Youth Center School Age Care supporting direct mission readiness

JBSA- Lackland

59th Medical Wing

Patients should expect to see the following changes at all 59th MDW clinics:

Delayed elective surgeries Temporary suspense of in-person routine care, telehealth appointments will be

available Nurse Advice line: 1-800-TRICARE Pharmacy Hours of Operation:

o Wilford Hall : Mon. – Fri. 0700 to 1600 o JBSA - Lackland Satellite : Mon. – Fri. 0800 to 1600 o Commissary Pharmacy : Closedo Gateway Bulverde : Mon.-Fri. 0800-1600

**Wilford Hall drive-thru screening is available Monday -Friday from 0900 to 1400**The Army and Air Force Exchange Service and the Defense Commissary Agency are considers mission essential. Therefore, patrons will still be able to make purchases at the Base Exchange and Commissary.

Please be aware that JBSA is currently open for Official Business only. Only military members, civilian employees and other Department of Defense affiliated personnel (e.g., retirees, dependents, contractors) who are conducting official duties or business, or have appointments at a medical or mission support facility, will be allowed on the installation.AAFES Food

Services To-go meals only

AAFES JBSA Main

Exchange

0830-2100 Mon-Sat 0900-1930 Sun Food court

o Charley’s: Mon - Sat 0700-2000, Sun 0800-1900o Subway: Mon - Sat. 0800-2000, Sat - Sun. 0800-1900o Starbucks: Mon -Fri 0600-1900 , Sat 0800-1900, Sun 0800-1800o Manchu Wok: Mon - Sat 1030-1930, Sun 1030-1900o Qdoba: Mon - Sat 1030-2000, Sun 1030-1900o Arby's: Mon - Sat 10-1930, Sun 10-1900o Anthony's Pizza: Mon - Sat 1030-1930, Sun 1030-1900

Shopso Claire’s Closedo Nail Salon Closedo All other facilities normal operating hours at this time but subject to

changeo For updated hours go to https://www.facebook.com/JBSAExchange/

Barber Shops

Main Store Barber - Closed BMT Barber - Open North Troop Barber – Closed Security Hill - Closed WHASC Barbershop - Closed

Chapels Walk-in/Telephone Counseling available After hours call Command Post – (210) 221-9363

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In-person Worship and Religious Education Services

Child Development

Center Supporting direct mission readiness

Civilian Personnel

Office

Virtual services only; o APF: (210) 671-1237 (Staffing), (210) 671-0006 (EMR)o NAF: (210) 925-9331

Commissary

100% ID check; ID card holders only, no visitors Hours:

o 0900 to 2000 Mon. - Fri.o 0800 to 1800 Sat.o 0900 to 1800 Sun.

No “Early Bird”

Dental Urgent Care 0730-1630 Mon.-Fri. (210) 916-9900

Dining Facilities

Meal Card Holders/ESM only

Education Center

Virtual services only (210) 671-6012

Fam Camp Only open to current guests

Family Health Acute care only Phone: (210) 916-9900

Finance Virtual services only Phone: (210) 238-4025

Honor Guard Reduced services

IG Complains via phone or email; no walk-ins Hotline: (210) 808-0120

Immunizations Acute care only

Installation Personnel Readiness

Virtual services only Phone: (210) 671-7197

Legal All legal assistance will be Active Duty only, by appointment. To make an appointment, please call: (210) 671-3367

Mental Health Acute care only, 0730-1630 Phone: (210) 916-9900

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Military and Family

Readiness Center

Virtual services only Phone: (210) 671-3722

Military Personnel

FlightID Cards

DEERS emergencies ONLY, (210) 671-6006 All other services offered virtually Online ID card renewal service is available to all dependents and retirees whose

ID card expires soon http://www.jbsa.mil/Resources/802d-Manpower-and-Personnel-Flight/ID-Cards/

Public Affairs All official photo appointments have been cancelled No self-help service or equipment checkout

SARC

In person follow up or response for critical/urgent issues Other normal services via email and phone Phone: 210-808-8981 or Hotline for urgent issues (210) 808-7272 Email: [email protected].

Youth Center School Age Care supporting direct mission readiness Open recreation: closed

JBSA- Randolph

59th Medical Wing

Patients should expect to see the following changes at all 59th MDW clinics:

Delayed elective surgeries Temporary suspense of in-person routine care, telehealth appointments will be

available Nurse Advice line: 1-800-TRICARE Pharmacy Hours of Operation:

o JBSA-Randolph Clinic Pharmacy o Monday - Friday 0800 to 1600o JBSA - Randolph Satellite Pharmacy : o Monday - Friday 0800 to 1600 o ** Available for refill pick up only **o Commissary Pharmacy : Closed

Drive through screening is available Monday – Friday 0700-1630

The Army and Air Force Exchange Service and the Defense Commissary Agency are considers mission essential. Therefore, patrons will still be able to make purchases at the Base Exchange and Commissary.

Please be aware that JBSA is currently open for Official Business only. Only military members, civilian employees and other Department of Defense affiliated personnel (e.g., retirees, dependents, contractors) who are conducting official duties or business, or have appointments at a medical or mission support facility, will be allowed on the installation.AAFES Food

Services To-go meals only

AAFES Main Exchange

0830-2100 Mon-Sat 0900-1930 Sun

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Food courto Charley's: Mon - Fri 0800-1900,Sat 1100-1900, Sun 1100-1800o Subway: Mon - Fri 0700-1900, Sat 0900-1900, Sun 1000-1700o Starbucks: Mon -Fri 0600-1900, Sat 0700-1900, Sun 0900-1700

Shopso Nail Salon Mon - Sat 1000-1600, Sun Closedo Claire’s Closedo All other facilities normal operating hours at this time but subject to

changeo For updated information go to

https://www.facebook.com/RandolphAirForceBExchange/

AAFES Barber Shops 1000-1600 Mon.-Sat.

Chapels Walk-in/Telephone Counseling available After hours call Command Post – (210) 221-9363 In-person Worship and Religious Education Services

Child Development

Center

Supporting direct mission readiness

Civilian Personnel

Office

Virtual services only; o APF: (210) 652-2223 (Staffing), (210) 652-4657 (EMR)o NAF: (210) 652-5289

Commissary

100% ID check; ID card holders only, no visitors Hours:

o 0900 to 2000 Mon. - Fri.o 0800 to 1800 Sat.o 0900 to 1800 Sun.

No “Early Bird”

Dental Urgent Care, 0730-1630 Mon.-Fri. Phone: (210) 916-9900

Dining Facilities

Take-out only

Education Center

Virtual services only; (210) 652-5964

Fam Camp Only open to current guests

Family Health Acute care only Phone: (210) 916-9900

Finance Virtual services only Phone: (210) 238-4025

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Honor Guard Reduced services

IG Complains via phone or email; no walk-ins Hotline: (210) 808-0120

Immunizations Acute care only

Installation Personnel Readiness

Virtual services only Phone: (210) 652-2702

Legal All legal assistance will be Active Duty only, by appointment. To make an appointment, please call: (210) 652-6781

Mental Health Acute care only, 0730-1630 Phone: (210) 916-9900

MFRC Virtual services only (210) 652-5321

Military Personnel

FlightID cards

DEERS Appointments & emergencies ONLY, (210) 239-3088. All other services offered virtually Online ID card renewal service is available to all dependents and retirees whose

ID card expires soon http://www.jbsa.mil/Resources/802d-Manpower-and-Personnel-Flight/ID-Cards/

Public Affairs All official photo appointments have been cancelled No self-help service or equipment checkout

SARC

In person follow up or response for critical/urgent issues Other normal services via email and phone Phone: (210) 808-8981 or Hotline for urgent issues (210) 808-7272 Email: [email protected].

Youth Center School Age Care supporting direct mission readiness Open recreation: closed

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SERVICE CLOSURES

JBSA non-essential travel

Airman's Attic

Auto Hobby Shops

Bowling Centers

Coffee Shops

Comptroller Customer Service Counter

Community/Student Activity Centers

Digital Resource Center

First Term Airman’s Center

Fitness Assessment Cell

Fitness Center (JBSA) 

Fitness Annex (JBSA) 

Golf Course, Grill, Pro Shop

ITT

MWR Clubs

MWR Community Centers

Libraries

Museums

Outdoor Rec

School Age Care

Tax Center

Theaters

Thrift Store

Warrior and Family Support Center

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NORMAL OPERATING HOURSAAFES Facilities (modified hours)

Civil Engineer, Customer Service

DECA Commissary (modified hours)

Dining Facilities

HUNT Housing (no routine maintenance, call mgmt. office to update departure dates)

Balfour Beatty Housing (no routine maintenance, call mgmt. office to update departure dates)

Inbound/Outbound Cargo

Passenger Travel (PAX)

Postal Operations

Supply (MICAS, IPE, warehouse, munitions)

Transportation (vehicles, POL, supply)