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After the Criticality Analysis, Revelations, Discoveries, and Next Steps Sam Paske, P.E. Asst. General Manager, Metropolitan Council Environmental Services Tacoma Zach, P.Eng. CEO, Uberlytics

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Page 1: After the Criticality Analysis, Revelations, Discoveries ... · Decision Support and Criticality Analysis, ISO55000 and Asset Management • Formerly Area Manager and Vice President

After the Criticality Analysis, Revelations, Discoveries, and Next Steps

Sam Paske, P.E. Asst. General Manager, Metropolitan Council Environmental Services

Tacoma Zach, P.Eng. CEO, Uberlytics

Page 2: After the Criticality Analysis, Revelations, Discoveries ... · Decision Support and Criticality Analysis, ISO55000 and Asset Management • Formerly Area Manager and Vice President

Sam Paske, P.E.• Sam Paske is Assistant General

Manager for the Environmental Services Division of the Metropolitan Council, – the regional planning and

transit/wastewater services provider for the Minneapolis/St. Paul metropolitan area.

• Sam graduated from the University of Minnesota with a Bachelor’s degree in Civil Engineering.

• He has 20 years of utility experience including planning, technology and management consulting.

Page 3: After the Criticality Analysis, Revelations, Discoveries ... · Decision Support and Criticality Analysis, ISO55000 and Asset Management • Formerly Area Manager and Vice President

Tacoma Zach, P.Eng. • CEO of Uberlytics,

Experts and Innovators in Risk Based Decision Support and Criticality Analysis, ISO55000 and Asset Management

• Formerly Area Manager and Vice President with Veolia with P&L for Western US industrial operations

• BASc. & MASc. in Chemical Engineering University of Toronto, P.Eng. Ontario

• 25+ years Industrial and Municipal Operations

Page 4: After the Criticality Analysis, Revelations, Discoveries ... · Decision Support and Criticality Analysis, ISO55000 and Asset Management • Formerly Area Manager and Vice President

Metropolitan CouncilMetropolitan

Council

Environmental Services

Wastewater Planning and

Treatment

Water Resources Planning and Monitoring

Water Supply Planning

Transit Community Development

Mission of the Metropolitan Council: To foster efficient and economic growth for a prosperous metropolitan region

Page 5: After the Criticality Analysis, Revelations, Discoveries ... · Decision Support and Criticality Analysis, ISO55000 and Asset Management • Formerly Area Manager and Vice President

Metropolitan Council Environmental Services

• Wastewater treatment• 8 treatment plants with 108

communities connected, 1.8 MM people• 370 million gallons/day wastewater

capacity (250mgd average)• 600 miles of pipes• 61 lift stations• 206 metering sites• Water supply planning• Water quality monitoring• Industrial pollution prevention

Metropolitan Wastewater Plant, St. Paul

Page 6: After the Criticality Analysis, Revelations, Discoveries ... · Decision Support and Criticality Analysis, ISO55000 and Asset Management • Formerly Area Manager and Vice President

“Asset Management” Drivers• Succession Planning• Customer Satisfaction• Cost Control (6% forecast increases)

Page 7: After the Criticality Analysis, Revelations, Discoveries ... · Decision Support and Criticality Analysis, ISO55000 and Asset Management • Formerly Area Manager and Vice President

First, a little problem we have…

What is asset management?

Page 8: After the Criticality Analysis, Revelations, Discoveries ... · Decision Support and Criticality Analysis, ISO55000 and Asset Management • Formerly Area Manager and Vice President

8

Our role is to protect public health and the environment in partnership with our customer communities, and promote the economic vitality of the region.

Customer Service

Metropolitan Council Environmental Services is committed to strengthening customer relationships by being proactive, accessible, responsive, respectful, and transparent while delivering valued services to our community partners.

Our Role

Our Philosophy

Page 9: After the Criticality Analysis, Revelations, Discoveries ... · Decision Support and Criticality Analysis, ISO55000 and Asset Management • Formerly Area Manager and Vice President

COORDINATE WITH OTHERS

Optimize intergovernmental coordination in all MCES work that intersects with

community work.

ENGAGE CUSTOMERSEngage customers in a

meaningful public process. Provide notice for changes in

rules, fees, projects, environmental performance,

and resolving competing Council policies/interests.

COMMUNICATE INFORMATION

Communicate with customers about financial info and

capital projects and programs that impact

them.

MEET CAPACITY NEEDS

Provide conveyance and treatment

capacity consistent with regional and

local plans.

BE A GOOD NEIGHBOR

Mitigate community impacts related to

odors, traffic, noise, and visual aesthetics.

LEAD BY EXAMPLEBe a leader on environmental

sustainability, including water/ energy

conservation and water reuse.

MINIMIZE IMPACTSConvey and treat wastewater safely

with minimal backups, spills, and

traffic impacts.

COMPLY WITH PERMITS

Comply consistently with water, air, and other environmental

permits.

BE FAIR AND TRANSPARENTAllocation of all

charges should be fair, equitable, and

transparent to the customer.

PRESERVE ASSETSThe region’s

wastewater assets should be well

maintained to preserve their value and performance.

OPTIMIZE BUDGET PLAN

MCES’ 5-year-budget plan should optimize

capital, O&M programs to meet customer

service goals.

RETAIN AAA BOND RATING

Retain AAA Bond rating in order to

provide the lowest cost debt financing

possible.

CHARGES & FEESCharges and fees

should be predictable,

justifiable, and provide good value

for the region.

Customer Level of Service

Page 10: After the Criticality Analysis, Revelations, Discoveries ... · Decision Support and Criticality Analysis, ISO55000 and Asset Management • Formerly Area Manager and Vice President

Solution: Principles1. Deliver customer service levels!2. Invest in staff, expect results!3. Balance cost, risk and performance over the whole asset life!4. Asset activities are agreed to by all!5. Cross functional teams plan!6. All groups work the plan!7. New stuff is delivered right!8. We learn and improve, no blame.

Page 11: After the Criticality Analysis, Revelations, Discoveries ... · Decision Support and Criticality Analysis, ISO55000 and Asset Management • Formerly Area Manager and Vice President

Additional capacity to meet Customer Level of Service

Adding another unit, in accordance with the proposed capital plan, is the most cost effective and sustainable alternative

The optimum capital

improvements plan is to

construct solids expansion at

Metro during the period 2021-

2024.

Allow for preventative

maintenance that sustains high efficiency and

effectiveness of the existing incineration

process.

Position MCES as a leader in

sustainability by:

Displacing the use of sludge

load out & landfill

Providing backup for the other

plants

Meet current solids

processing needs and

accommodate regional growth

Additional capacity is needed to

increase the margin for permit

compliance.

*Based on Water Resources Policy Plan

*

Page 12: After the Criticality Analysis, Revelations, Discoveries ... · Decision Support and Criticality Analysis, ISO55000 and Asset Management • Formerly Area Manager and Vice President
Page 13: After the Criticality Analysis, Revelations, Discoveries ... · Decision Support and Criticality Analysis, ISO55000 and Asset Management • Formerly Area Manager and Vice President

Line of SightExecutive

Field Level

IdentifyValuesHow

MacroAsset PortfolioPlantNetwork

SpecifyOverall Level of Service

Select Appropriate Asset Strategies

SpecifySystems Level of Service

Asset PortfolioSystems that collectively support the mission

EstablishMission &ObjectivesWhy

Tactical Execution

Strategic Direction

*• The right action • On the right asset • In the right way • To get the right result

Page 14: After the Criticality Analysis, Revelations, Discoveries ... · Decision Support and Criticality Analysis, ISO55000 and Asset Management • Formerly Area Manager and Vice President

AMST First Directive• Solids Incineration process

– Identify process requirements– Issues with waste heat boilers, fluidized bed reactors– Criticality Analysis Pilot for the Solids Incineration process

• Followed by the Liquids group (rest of WWTP)– Same criteria

Page 15: After the Criticality Analysis, Revelations, Discoveries ... · Decision Support and Criticality Analysis, ISO55000 and Asset Management • Formerly Area Manager and Vice President
Page 16: After the Criticality Analysis, Revelations, Discoveries ... · Decision Support and Criticality Analysis, ISO55000 and Asset Management • Formerly Area Manager and Vice President

Criticality Pilot Team Objectives• Maintain Level of Service: • Preserve equipment uptime in order to treat sewage flow at all

times fully compliant with all effluent quality standards– Understand how assets rank in importance to meet LOS / put LOS at

risk– Prioritize which actions to take (because we can’t do everything), and – Identify ways to reduce risk “profile” (i.e. lower the odds or impact of

the worst failures)

Page 17: After the Criticality Analysis, Revelations, Discoveries ... · Decision Support and Criticality Analysis, ISO55000 and Asset Management • Formerly Area Manager and Vice President

NOW FOR THE REALLY GOOD PART

Page 18: After the Criticality Analysis, Revelations, Discoveries ... · Decision Support and Criticality Analysis, ISO55000 and Asset Management • Formerly Area Manager and Vice President

The Old Way of Ranking Assets?

Page 19: After the Criticality Analysis, Revelations, Discoveries ... · Decision Support and Criticality Analysis, ISO55000 and Asset Management • Formerly Area Manager and Vice President

New Way: Line of Sight, Systems first

Page 20: After the Criticality Analysis, Revelations, Discoveries ... · Decision Support and Criticality Analysis, ISO55000 and Asset Management • Formerly Area Manager and Vice President
Page 21: After the Criticality Analysis, Revelations, Discoveries ... · Decision Support and Criticality Analysis, ISO55000 and Asset Management • Formerly Area Manager and Vice President
Page 22: After the Criticality Analysis, Revelations, Discoveries ... · Decision Support and Criticality Analysis, ISO55000 and Asset Management • Formerly Area Manager and Vice President

Heatmap

X 24

X 24

Page 23: After the Criticality Analysis, Revelations, Discoveries ... · Decision Support and Criticality Analysis, ISO55000 and Asset Management • Formerly Area Manager and Vice President

DRILL DOWN TO THE ASSET LEVEL AND COMPARE

Liquid Part of the Plant

Page 24: After the Criticality Analysis, Revelations, Discoveries ... · Decision Support and Criticality Analysis, ISO55000 and Asset Management • Formerly Area Manager and Vice President

Before

Page 25: After the Criticality Analysis, Revelations, Discoveries ... · Decision Support and Criticality Analysis, ISO55000 and Asset Management • Formerly Area Manager and Vice President

Now

Criticality

Page 26: After the Criticality Analysis, Revelations, Discoveries ... · Decision Support and Criticality Analysis, ISO55000 and Asset Management • Formerly Area Manager and Vice President

RiskSuggests MANY assets are failing a lot so as to drive Risk

Page 27: After the Criticality Analysis, Revelations, Discoveries ... · Decision Support and Criticality Analysis, ISO55000 and Asset Management • Formerly Area Manager and Vice President

ASSETS ALSO CHANGED RANKING (POSITION)

Page 28: After the Criticality Analysis, Revelations, Discoveries ... · Decision Support and Criticality Analysis, ISO55000 and Asset Management • Formerly Area Manager and Vice President
Page 29: After the Criticality Analysis, Revelations, Discoveries ... · Decision Support and Criticality Analysis, ISO55000 and Asset Management • Formerly Area Manager and Vice President

• DO NOT want to see 3,4, and 5s shift to 8 or 9! – Bad news! Risk!

• Prefer not to see 8 and 9s shift to 3 to 5s– Wasted resources

Page 30: After the Criticality Analysis, Revelations, Discoveries ... · Decision Support and Criticality Analysis, ISO55000 and Asset Management • Formerly Area Manager and Vice President

Trend Analysis• # Work Orders: possible nuisance assets• Labor Hours: time spent on an asset• Total Cost: $ spent per asset (value?)• Compare PM vs Urgent Corrective:

– are we getting Value from our PMs?

• Look at Both Criticality and Risk

Page 31: After the Criticality Analysis, Revelations, Discoveries ... · Decision Support and Criticality Analysis, ISO55000 and Asset Management • Formerly Area Manager and Vice President

Emergent/Urgent Work Orders

Criticality Liquid Train

Page 32: After the Criticality Analysis, Revelations, Discoveries ... · Decision Support and Criticality Analysis, ISO55000 and Asset Management • Formerly Area Manager and Vice President

Emergent/Urgent Work Orders

Suggests ineffective PMs

Big resource re-allocation opportunity

Cost Inaccurate: Outsourced

Criticality Liquid Train

Hrs

Page 33: After the Criticality Analysis, Revelations, Discoveries ... · Decision Support and Criticality Analysis, ISO55000 and Asset Management • Formerly Area Manager and Vice President

Emergent/Urgent Work Orders

Big resource re-allocation opportunitySuggests PM review

for effectiveness & Value of cost incurred

Criticality Liquid Train

Page 34: After the Criticality Analysis, Revelations, Discoveries ... · Decision Support and Criticality Analysis, ISO55000 and Asset Management • Formerly Area Manager and Vice President

FLUIDIZED BED REACTORS

Solids Incineration, Stream and Power Production

Page 35: After the Criticality Analysis, Revelations, Discoveries ... · Decision Support and Criticality Analysis, ISO55000 and Asset Management • Formerly Area Manager and Vice President

Emergent/Urgent Work Orders

Suggests PM loading and effectiveness review

Fluidized Bed ReactorsCriticality

$

Page 36: After the Criticality Analysis, Revelations, Discoveries ... · Decision Support and Criticality Analysis, ISO55000 and Asset Management • Formerly Area Manager and Vice President

Risk Metro Plant Wide

Emergent/Urgent Work Orders

$

Page 37: After the Criticality Analysis, Revelations, Discoveries ... · Decision Support and Criticality Analysis, ISO55000 and Asset Management • Formerly Area Manager and Vice President

Immediate Result?• Rethink our PM / CM Analysis – are we spending effort in the

right places• Have we been doing the right things in our PMs (recent PM

optimization roll-out)• Drill into Outliers: Cost of parts? Hard to access? Other

reasons for heavy resource drain? Training needs?

Page 38: After the Criticality Analysis, Revelations, Discoveries ... · Decision Support and Criticality Analysis, ISO55000 and Asset Management • Formerly Area Manager and Vice President

BIG Opportunity• Re-allocate resources• Rationalize spend where matters most• Focus PM better on Critical Assets to Drive Condition • Address ratio of emergency to PM ratio

Page 39: After the Criticality Analysis, Revelations, Discoveries ... · Decision Support and Criticality Analysis, ISO55000 and Asset Management • Formerly Area Manager and Vice President

Summary Benefits• Collective shared understanding• Input on highest priorities• A basis for action and next steps• Tremendous budget savings• Confidence!

Page 40: After the Criticality Analysis, Revelations, Discoveries ... · Decision Support and Criticality Analysis, ISO55000 and Asset Management • Formerly Area Manager and Vice President

Next Steps• Creating a Standard Process Hierarchy for entire treatment network

– Allow us to perform analysis with faster setup– Implement impact number down to asset level

• Populate Asset Criticality in WAM• Perform Targeted Analysis on Asset base:

– Preventive Maintenance Optimization (PMO)– Reliability Centered Maintenance (RCM) on high impact asset– Review Condition Assessment and Monitoring

• Tailor Capital Improvement Plan to high risk assets

Page 41: After the Criticality Analysis, Revelations, Discoveries ... · Decision Support and Criticality Analysis, ISO55000 and Asset Management • Formerly Area Manager and Vice President

Sam PaskeA GM MCES, St Paul, MN

[email protected]

Tacoma Zach CEO Uberlytics

[email protected]