agencies: are you failing because you do not value you client's employment brand? alan whitford...

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Abtech Partnership The Recruitment Industry Conference 7 November 2012 #RECNET Alan Whitford - Abtech Partnership Martin Dangerfield - Symantec UK

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Presented by Alan Whitford and Martin Dangerfield at the UK Recruiter Recruitment Industry Conference in November 2012

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Page 1: Agencies: Are you failing because you do not value you client's employment brand? Alan Whitford and Martin Dangerfield

Abtech Partnership

The Recruitment Industry Conference

7 November 2012#RECNET

Alan Whitford - Abtech PartnershipMartin Dangerfield - Symantec UK

Page 2: Agencies: Are you failing because you do not value you client's employment brand? Alan Whitford and Martin Dangerfield

Abtech Partnership

Why Alan?

• Over 25 years experience in recruitment and in the start-up and expansion of high technology businesses in Europe

• Provide strategic and practical insights to the automation and web-enablement of Human Resource and Recruitment Process activities throughout Europe

• Clients include Times 500 companies and software and services vendors in the Human Resources and e-commerce arenas

• Founder of RCEURO, web portal for the European recruitment industry

• Published in a number of on-line and off-line media covering technical and strategic issues around HR, technology, social media and business

• Lead training programmes on the use of social media and networking tools

• Founding board member of HR-XML Consortium European Chapter

• Chair of the highly successful Social Recruitment Conference serie

Page 3: Agencies: Are you failing because you do not value you client's employment brand? Alan Whitford and Martin Dangerfield

Abtech Partnership

Why Martin?

★ Highly experienced recruitment professional with extensive experience of talent attraction, people and business management within the IT, Outsourcing and technology markets.

★ An industry wide reputation for thought leadership, best practice, service innovation and creation of client led recruitment services

★ Martin embraces a technology based approach utilizing the latest in candidate assessment tools and psychometric profiling techniques.

★ Currently managing a pan-EMEA recruitment team operating in 28 countries

★ Martin is involved with brand development, operational effectiveness and the candidate experience

★ Martin is an avid blogger combining views on the recruitment industry with life experiences.

★ When not in the office, delivering recruitment strategy or public speaking he can be found on a train

Page 4: Agencies: Are you failing because you do not value you client's employment brand? Alan Whitford and Martin Dangerfield

Abtech Partnership

What Do You Think?

Agencies:

Are you failing because you do not understand your client’s

employment brand?

Page 5: Agencies: Are you failing because you do not value you client's employment brand? Alan Whitford and Martin Dangerfield

Abtech Partnership

What is Employment Brand?

• How an organisation markets what it has to offer to potential and existing employees

• A set of attributes and qualities, often intangible, that makes an organisation distinctive, promises a particular kind of employment experience, and appeals to those people who will thrive and perform best in its culture

• A strong employer brand should connect an organisation’s values, people strategy and HR policies and link to the company brand

• Source: CIPD Guide on Employer Branding

Page 6: Agencies: Are you failing because you do not value you client's employment brand? Alan Whitford and Martin Dangerfield

Abtech Partnership

Re-Employment Brand

Page 8: Agencies: Are you failing because you do not value you client's employment brand? Alan Whitford and Martin Dangerfield

Abtech Partnership

Who Is In Control Of Your Brand?

• I’ve got a simple idea

• Why doesn’t the recruiter (agency) just inform the candidate when a prospective employer rejects their application?

• I’d like to hear from recruiters when my application is rejected - so I know which job prospects are still active - and which are dead

• I could learn - to be more successful going forward

• What went wrong?

• How do I improve?

• Maybe I finished 12th in a field of 10 - but there is another round coming in the future?

• What did the Employer really think of me?

• What do I really think about the employer?

Edwin’s Lament = Bad Employer Brand

Page 9: Agencies: Are you failing because you do not value you client's employment brand? Alan Whitford and Martin Dangerfield

Abtech Partnership

End To End Employment Branding

• Employment brand is defined by the candidate and employee experience

• Develop a true employment value proposition

• Deliver the complete brand experience

• Attraction

• Selection

• Onboarding

• Career Progression

• Leaving

• Returning

Page 10: Agencies: Are you failing because you do not value you client's employment brand? Alan Whitford and Martin Dangerfield

Abtech Partnership

Implementing And Applying The Results

• Deliver a consistent candidate and employee journey

• From initial attraction, engagement to induction, on-boarding and career development

• Develop referral culture

• Make sure that the ‘boomerangs’ are included

Page 11: Agencies: Are you failing because you do not value you client's employment brand? Alan Whitford and Martin Dangerfield

Abtech Partnership

Managing Communications

• How does the emerging phenomena of social networking sites and communications tools such as LinkedIn, FaceBook and Twitter change the way we stay in touch with colleagues, business targets and possible employers?

• Do we have to communicate differently with the five generations in the workplace?

• What affect do new mobile technologies such as the iPhone and apps have on the way that we all consume and share information?

• And finally, what the heck are ‘They’ Saying about you?

Page 12: Agencies: Are you failing because you do not value you client's employment brand? Alan Whitford and Martin Dangerfield

Abtech Partnership

THANK YOU!!

Let’s Talk

Page 14: Agencies: Are you failing because you do not value you client's employment brand? Alan Whitford and Martin Dangerfield

Abtech Partnership

Contact Martin

★ Martin Dangerfield

★ Tel: +44 7875 021005

[email protected]

★ www.martindangerfield.com

★ Twitter: @mdangerfield