agenda - aphasia.ca · agenda date: february 1, 2015 time: 18:00-20:00 meeting chair: jane...

AGENDA Date: February 1, 2015 Time: 18:00-20:00 Meeting Chair: Jane Brenneman Gibson

Meeting Location: Aphasia Institute, Teleconference Line: 416-343-2655, ID# 3767334

Founder Patricia Arato Charitable Reg No. 13306 5227 RR0001

Agenda Item Details

1. Call to Order

2. Welcome Welcome

3. Approval of the Agenda Motion Required

4. Approval of the Minutes of Previous Meeting

Motion required approving minutes for December 14, 2015

5. Business Arising from Previous Minutes

Review of the Action Items from November Board Meetings:

• Jane to send Board Skills matrix to new board members - completed

• Jane to send a welcome letter from the Board to Vince Bowman and meet with him in February - completed

• Thank you calls to Annual Appeal donors who contributed over $250 - ongoing

• Michael to provide list of donors to Jane by end of January

• Board to revisit the Strategic Plan at Feb 1 Board meeting to determine if the plan can be extended to a four year plan

• Board to let Caryl know if they can attend any of the volunteer trainings or sit in on the conversation tables - ongoing

6. Governance and Nominations Committee

Committee update New Patron - process

7. Quality, Research and Ethics To be carried forward

8. Fund Development Committee Ky - report on Fund Development Committee and Strategies Carrie - Annual Appeal Board Lead for WTR corporate sponsors Review slide deck from Public Inc.

9. Executive Report Motion Required: To approve Executive Report

10. Finance Report Motion Required: Approval of Q3 financial results for submission to Central LHIN

AGENDA Date: February 1, 2015 Time: 18:00-20:00 Meeting Chair: Jane Brenneman Gibson

Meeting Location: Aphasia Institute, Teleconference Line: 416-343-2655, ID# 3767334

Founder Patricia Arato Charitable Reg No. 13306 5227 RR0001

11. Other Business Discuss extension of Strategic Plan 2014 – 17

Motion to approve extension of Strategic Plan to 2018

12. In Camera Session

13. Meeting termination Motion Required

14. Date of the next meeting Mar 21, 2015 @ 18:00

Items included in this Package Agenda Minutes for December 14, 2015 Annual Appeal Quick Highlights Executive Report Financial Report

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Minutes of the Board of Directors Meeting Of the Aphasia Institute

Monday, December 14, 2015

Present Teleconference Jane Brenneman Gibson Ky Pruesse Silvia Gomes Camilla Todesco Patricia DiNicolantonio Valerie Chavossy Henry Hsu John Gayle

Regrets: Tamara Jones

Staff Carrie Harrison Aura Kagan Caryl Pereira

Topic Discussed Outcome/Action

1. Call to Order Jane called the meeting to order at 6:15 p.m.

2. Approval of Agenda

Motion to approve the agenda.

Moved: Patricia DiNicolantonio Seconded: Silvia Gomes

Carried

3. Approval of the Minutes of the Previous Meeting

Motion to approve the minutes of November 2, 2015, meeting.

Moved: Ky Pruesse Seconded: Valerie Chavossy

Carried

4. Business Arising from Previous Minutes

Jane to send the Board Skills Matrix to the new Board members

Action: Janeto send Board Skills Matrix to the new Board Members

5. Governance and Nominations Committee Update

Two new members have joined the Board – Henry Hsu who will serve on the Fund Development committee and John Gayle who may serve on the Governance and Nominations committee.

Jane sent an email asking for a Board member to volunteer as Chair of the Governance and Nominations Committee. As no applications were received, Jane will continue in the interim as chair of the Governance and Nominations Committee until a suitable replacement is found.

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6. QRE Update A new chair, Vince Bowman, has been appointed to the QRE Committee. He will report to the Board when the Board requests an update.

Action: Jane to send a welcome letter from the Board to Vince Bowman and meet with him in February

7. Fund Development Committee Update

The feedback from Family Night was very positive. It was enjoyed by all and we are seeing more engagement from the people who attend. The Photo Booth at the Holiday party was donated by someone who attended Family Night.

For future events, donors will be broken into different categories – e.g. volunteers, current donors, members & family, new potential donors

ICARE – we have raised over $5,800 to date and held about 16 events. Other events are being planned in the spring. Camilla, our Board member, is planning a wine and cheese party for about 26 people.

Annual Appeal – To date, we have reached our target of $26,000. It is interesting to note that half of the donors are new donors related to WTR and the average donation was $90. Walk Talk ‘n Roll – Work has already begun on the story for WTR. We raised $70,000 last year and are looking for sponors for next year’s event. Ky will be doing a talk about his experience for over 45 people at his workplace. He is hoping to build good momentum and get more people to come to the walk next year. Jane offered to be present if this would be helpful.

Action: Thank you calls by the Board will be made in the New Year. Jane, Ky, Silvia, Camilla and Valerie volunteered to make the calls to donors who contributed over $250 and to new donors Action: Michael will provide the donor’s list to Jane

8. Executive Report

The Executive Report was presented.

Motion to approve the Executive Report.

Moved: Silvia Gomes Seconded: Patricia DiNicolantonio

Carried

9. Finance Report Silvia gave a high level overview of the financial report

Motion to approve the Policy – Aphasia Institute General Guidelines on Reserves

Moved: Valerie Chavossy Seconded: Henry Hsu

Carried

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10. Other Business Jane and Aura will meet with the Toronto Rehab Institute this week

New Board Member Orientation

A three phase orientation was recommended:

1. Info session overview of the Strategic Plan at the next Board meeting.

2. Participate in Volunteer Training – next few dates are: Feb 11 & 19 or May 19 & 27

3. Sit in at the conversation tables or Toastmasters to see firsthand what we do.

Action: Board will revisit the Strategic Plan at the Feb 1 Board meeting to determine if the plan can be extended to a four year plan Action: Board will let Caryl know they can attend any of the volunteer trainings or sit in on the conversation tables or Toastmasters.

11. Next Meeting Date

Feb 1, 2016 at 6:00 p.m.

12. In-Camera Session

In camera session

Meeting Termination

The meeting was terminated at 7:45 p.m.

Moved: Patricia DiNicolantionio Seconded: Ky Pruesse

Carried

By my signature, I hereby confirm that these minutes accurately reflect the business conducted at the 14 December 2015 Aphasia Institute Board Meeting.

2015 Annual Appeal – Quick Highlights (as of January 13, 2016) Increased the number of donors by 13% (2014=116, 2015=131) Increased the dollars raised by 25.64% (2014=$26,172, 2015=$32,776)

Retained 45% (n=53) of 2014 Annual Appeal Donors to 2015

• Those 2014 “retained” donors increased their donations by 13% (n=$2,244)

57% (n=74) of 2015 donors were new donors who did not donate in 2014. Dollars generated from these new donors - $12,926 The following breakdown provides an insight to these lost/lapsed donors:

• 51% (n=38) of 2015 new donors-relationship WTR • 18% (n=13) of 2015 new donors did not give in 2014 but did contribute in

previous years appeals • 9% (n=7) of 2015 new donors – relationship staff, board or volunteer • 22% (n=16) of 2015 new donors –who had not contributed to an annual appeal

before, limited information to why they contributed to the annual appeal

55% (n=64) of donors that donated in 2014 did not donate in 2015. Potential lost dollars from these donors - $10101.

The following breakdown provides an insight to these new donors: • 42% (n=27) of those lost donors, were one-time donors 2014 –relationship WTR • 24% (n=15) of those lost donors, were previous board members, volunteers or

one-time donors with unknown relationship • 28% (n=18) of those lost donors, were donors that gave more than one time to

an Annual Appeal • 6% (n=4) of those lost donors, were donors that are now deceased and gave

more than one time to an Annual Appeal Summary:

• We saw a commitment from previous donors, an increase of 13% from previous year • We lost over 50% of donors, however we compensated with new donors • WTR/In Memory are key relationships for the Annual Appeal • Previous staff, volunteers and board members lose interest in donating upon exiting • Need to develop a strategy to retain donors and build our donor base up

Executive Report to the Aphasia Institute Board of Directors – February 2016

1

Vision Statement There are no barriers to living successfully with aphasia Mission Statement Give hope to people with aphasia and their families by developing and sharing innovative solutions that reduce language barriers to full life participation

Executive Report:DATE February 2016

2

Acronyms A list of acronyms to assist you as you navigate this report: AAH Aging At Home ALC CAMS

Alternate Level of Care Communicative Access Measures for Stroke

CAPS Community Accountability Planning Submission CCAC Community Care Access Centre Central LHIN COLA

Central Local Health Integration Network Cost of Living Allowance

CSS Community Support Service CSS Network HRDC

Community Support Service Network Human Resource Development Canada

H-SAA Hospital Service Accountability Agreements H-SIP Health System Improvement Pre-Proposals

Health System Improvement Project IHN Important Health Notice IHSP Integrated Health Service Plan M-SAA Multi-Sector Accountability Agreement MOHLTC Ministry of Health and Long-Term Care OAHPP Ontario Agency for Health Protection and Promotion OCSA Ontario Community Support Association OHA Ontario Hospital Association OHRS/MIS Ontario Healthcare Reporting Standards / Management Information

System OSN OSS OTF

Ontario Stroke Network Ontario Stroke System Ontario Trillium Foundation

OTN The Ontario Telemedicine Network SCA™ Supported Conversation for Adults with Aphasia SHKN Seniors Health Knowledge Network SNAGA Health Service Needs Assessment and Gap Analysis WERS WTR

Web Enabled Reporting System Walk Talk ‘n’ Roll


3

The Executive Team respectfully submits this report:

Aura Kagan, Executive Director and Director of Education and Applied Research Catherine Brookman, Consultant Executive Leadership, Social Enterprise Research and Program Innovation

Carrie Harrison, Director of Finance and Operations Rochelle Cohen-Schneider, Director of Clinical and Educational Services

Prepared with administrative support from Caryl Pereira


4

Updates related to:

Strategy

Operational Plan

• The status of the annual operational deliverables arising from the strategic plan for Q3 are included in this Board Package

Case for Support • The Executive Team will meet with Phil Haid of Public Inc. in January to continue

working on a case for support related to funding requests Finance and Operations (including agency related –LHIN, human resources) Finance • Please refer to the Financial report included in the Board Package

Operations

• The holiday party for our members and volunteers was a success with more than ninety members attending

• We will be submitting an application for one-time funding from the LHIN. The requests will encompass IT equipment (file server, computers) and program needs (baffles etc.)

• We will be applying to Human Resources Development Canada (HRDC) for a summer student

• A committee has been formed of staff who have their first aid certificates, they will be refreshing their skills on a regular basis by meeting and practicing various scenarios

External Relationships

Ministry/CLHIN

Stroke Flow

• We were invited to join a meeting in January, coordinated by the Toronto Stroke Network and including the CLHIN. The purpose of the meeting was to discuss improving the stroke system across the pathway. Rochelle provided a short presentation about our Observership Experience. North York General Hospital and St Johns Hospital both participated in the program with us and representatives at this meeting were extremely positive about the experience. Several people approached


5

Rochelle after the meeting and expressed interest in partaking in an Observership with us

• Aura attended Kathleen Wynne’s new year levee and managed to speak with her and with MP Rob Oliphant who is interested in visiting us

Communications • We have engaged Public Inc., to work with us on our Walk, Talk ‘n Roll (WTR)

communications strategy. We have already received the first draft of our WTR story, and are already ahead of where we usually are at this time of the year

Revenue Generation/Fund Development (including fundraising, donor cultivation)

• We are planning for our annual resource sale in February • Annual Appeal Update: We raised a total of $32,776 with $6,776 over budget (see

attached in Board Package for details) • To date we have raised $6,503 for ICARE. This is a result of a combined effort of

members, volunteers and staff. One of our Board members hosted a wine and cheese party and raised $440

• Our next donor cultivation event will take place in March based on the success of the previous event

Training and Education • Four new presenters have been confirmed for the fourth Aphasia Institute Knowledge

Exchange Speaker Series which runs February through May. Our international roster of presenters come to us from Canada, U.S.A, Australia and South Africa

• We are currently accepting registrations for the next Training Institute which takes place in March. Six participants have registered for the Full Institute. We expect that number to increase

• We have been promoting a One Day off-site Personal Support Worker (PSW) Client Communication Training workshop. We are working on developing new training programs for PSWs and activation coordinators. The goal is to open up new markets

• We are currently in negotiations to partner with Dr. Riva-Sorin Peters to pilot a 1.5 day on-site Learner-centred Communication Training workshop for graduates of the Two Day Core SCA Training Workshop

Direct Service General • The new term started on January 04, 2016 • During the holiday season, six volunteers visited with members in their places of

residence • We welcome our new Social Worker Corinne Smirle


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Students • We currently have two Communication Disorders Assistant (CDA) students Volunteers • Staff wrote references for 18 student volunteers who were applying to graduate

school to do Speech-Language Pathology. In total 40 reference letters were written • Ten new volunteers started this term and two left • The Volunteer Survey was completed, results will be reviewed in Q4 Research and Project Updates

Communicative Access Measures for Stroke (CAMS) • Final changes are still underway prior to launching this tool online Ontario Trillium Foundation (OTF) Grant • Our Final report was submitted in December all milestones were achieved over the

course of our three year project.

SCA ACUTE Project • We are currently working with our two hospital partners on ethics reviews. The

process is complex and we anticipate that it will take a few months Institute for Clinical and Evaluative Sciences (ICES) • ICES has accepted our proposal conditional upon the approval of the proposed

budget. We have the support of two ICES scientists who are the ones who need to complete the budget

Upcoming Events

Month Board Meeting Board Education Events to attend

February 2016 Board Meeting Feb 1

Volunteer Training – Feb 11 & 19 Town Hall – Feb 29


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March 2016 Board Meeting March 21

Family Night Mar 9 7:00 – 9:00 pm

April 2016 Board Meeting April 25

May 2016

Volunteer Celebration May 12 Volunteer Training May 19 & 27

June 2016 Board Meeting TBA

Family Night June 22 Forsythe Cup Golf Tournament TBD Walk, Talk ‘n Roll TBD

July

Town Hall July 19

August

Volunteer Training Aug 12 & 19

Sept Board Meeting Sept 26

Annual General Meeting Sept 26

Oct Board Meeting TBD

Family Night Oct 26

Nov Board Meeting TBD

Volunteer Training Nov 11 & 18 Town Hall Nov 23

Dec

Holiday Party Dec 10

For management use only

Financial Report

Aphasia InstituteFor the period ended December 31, 2015

Prepared by

Carrie Harrison

Prepared on

January 26, 2016

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Table of Contents

Financial Executive Summary .........................................................................................................................3

Balance Sheet .................................................................................................................................................5

Budgets vs. Actuals for Q3 .............................................................................................................................8

Aphasia Institute Page 3 of 8

Financial Executive Summary

2015/16 Budget (History)

The 2015/16 Budget was prepared using an 80% certainty factor, as it is difficult to predict unexpected revenue e.g. major donation or mitigation strategies.

The -$163K deficit was presented to the Board with the understanding that the Aphasia Institute had several mitigation strategies in the works, but could not predict the revenue or expenditures that would be forthcoming from these mitigation strategies.

The Board approved the $-163K deficit budget for 2015/16.

2015/16 Current Status

Our current financial position leaves us in a deficit position of -$12K a positive variance to budget (B=-$132K) of $119K.

Although our financial position is not positive, we have made significant progress with mitigation strategies and receiving unexpected donations. Financial Current Position Summary:

Revenue Highlights

Overall revenue exceeds our budget by $87K:

·Fund Development- exceeds our budget by $33K – primarily related to $25K bequest, $5K multi-year gift, -$8K (WTR actual and budgeted recognized on a monthly basis), +8K annual appeal(estimated -actual to be reflected on January statements), +$3K golf tournament·Social Enterprise – Resource products are on track with budget, while Professional Training exceeds our budget by $29K. Professional training is exceeding budget because of a larger number of participants taking our in-house training, specialized training for West GTA Stroke Network, and “show on the road” training in Montreal

· Program fees exceed our budget by $7K, due to offering our introductory program 3x a year, and an increase in the number of clients attending our programs · The total Endowment Deferred Revenue (interests and dividends) received for 2015/16 was almost $35K as of January 2016 (interest and dividends). A portion of the Endowment Deferred Revenue will be recognized to offset following expenditures:

o Endowment Management Fees as of January 2016 $12K (revenue was not budgeted for)

o Development of our Communicative Accessible Measurement Tool for Health Care Providers to date $10K (Both revenue and expenditures were not budgeted for)


· Interest Income earned is slightly off budget by $5K, due to the negative fluctuation in FMV on our investments ( this is non Endowment Interest), we are currently waiting for our auditor to review our market value to ensure we have accounted for it accruately

Expenditure Highlights

·There is a positive variance to the budget of $32K, approximately $10K is unspent consultant fees, which will be reflected in the forecast, the additional $23K varaince is primarily a timing variance.

Forecast Status March 2016

With the various mitigation strategies put into place and unexpected receipt of donations (bequest and multi-year), and a $20K budgeting error in rent (anticipated a rental increase this fiscal, it occurs next fiscal), we are 80% certain the expected forecast deficit to be $-60K. $103K better than our approved budget.

The forecast deficit could be further reduced based on additional mitigation strategies (Resource Sales, Translations, Professional Training “show on the road” ) or we could see the deficit increase because of volatility in the investment market that we have no control of.

Endowment Investment

You will note on our balance sheet our Endowment Investment is recognized as $1.M, this represents Book Value and not Fair Market Value.

The fair market value as of Janauray 26 was $960K There has been some volatility in the market, and in turn the value of our endowment portfolio, over the past few months. Our portfolio has generated $35K in annual investment returns through interest and dividends less investment fees of $12,000 per year. Our Investment Committee will be meeinting with the investment manager of the Endowment Fund in February to review the performance of these assets.


Balance SheetAs of December 31, 2015

Total

ASSETS

Current Assets

12110 Undeposited Funds-1 9,575.56

12220 Investments-RBC 404,092.23

12155 Cash with broker 55,114.59

12221 Investments-RBC Sustainability 12,206.88

12222 Investments-RBC Endowment 1,004,753.54

Total 12220 Investments-RBC 1,476,167.24

12350 Allowance for Doubtful Accounts -1,806.00

12600 Prepaids 0.00

12650 Prepaid Walk & Roll 883.89

12690 Prepaid Expense - General 2,321.23

Total 12600 Prepaids 3,205.12

42846a1 Deferred Program waivers 14,958.00

Clearing 70.00

Cash and cash equivalents

12100 Bank/Asset 20.00

12120 Petty Cash 329.05

12150 ING Direct Savings 569.49

12190 Bank - Scotia 81,349.81

12197 Petty cash US$ 110.00

Total 12100 Bank/Asset 82,378.35

Total Cash and cash equivalents 82,378.35

Accounts receivable (A/R)

12300 Accounts Receivable 1,338.80

12301 CAP Fee 29,730.50

Total 12300 Accounts Receivable 31,069.30

Total Accounts receivable (A/R) 31,069.30

Total Current Assets 1,615,617.57

Non-current Assets

Property, plant and equipment:

32800 Fixed Assets 0.00

32850 Furn & Equip 65,587.55

32850a New Workstations 12,951.59

Total 32850 Furn & Equip 78,539.14

32851 Accum. Amort. - F & E -58,276.51

32859 Computer 09/10 18,454.00


Total

32861 Computer Purchases (11/12) 15,817.50

32862 Computer Purchases (12/13) 10,606.00

Total 32859 Computer 09/10 44,877.50

32860 Acc.Amort Computer -48,981.76

32865 Leasehold Improvements 8,426.49

32685a Leaseholds Cabling and Electric 11,167.43

Total 32865 Leasehold Improvements 19,593.92

32866 Accum. Amort. Leasehold Improv. -7,889.98

32882 CAMS Web 10,361.27

32885 Website Infrastructure 39,254.18

32886 Acc.Amort Website -49,196.96

Total 32800 Fixed Assets 28,280.80

Total Property, plant and equipment: 28,280.80

Total Non-current Assets 28,280.80

Total Assets $1,643,898.37

LIABILITIES AND EQUITY

Current Liabilities

42370 GST/HST Payable -13,024.42

42390 Accrued Liabilities 7,000.00

42400 Other Liabilites

42498 Social Fund 1,038.14

Total 42400 Other Liabilites 1,038.14

42510 Payroll Liabilities 17,328.33

42510a RRSP and Benefits Accrual 5,207.43

42800 Deferred 0.00

2000D Deferred Donations -3,264.00

42846 Deferred Donations iCare 12,168.30

42846E Endowment 54,292.50

42846MY Deferred Donation Multi Year Gf (deleted) 12,500.00

42846w Deferred WTR donations 17,501.17

42846x Def. iCare 2015-16 6,223.30

Total 2000D Deferred Donations 99,421.27

2000e Deferred Contributions 2,792.00

42856a Deferred Rev.-New Horizon Grant 7,287.00

42856f CIMSHR 1,768.34

Total 2000e Deferred Contributions 11,847.34

2000G Deferred Grants

42856c Def Rev-City of Tor CSP Grant 5,570.18

42866 Deferred Grant 1,599.37


Total

Total 2000G Deferred Grants 7,169.55

42840b Deferred- Training Income 14,804.00

42846a Deferred Program Fees 39,402.00

Total 42800 Deferred 172,644.16

Payroll Exp. Clearing 13,032.50

Accounts Payable

42330 Accounts Payable 16,889.07

Total Accounts Payable 16,889.07

Credit Cards

Scotiavisa 8,329.96

Total Credit Cards 8,329.96

Total Current Liabilities 228,445.17

Equity

62140 Aphaisa Impact Fund 170,000.00

62150 Aphasia Research and Educational Endowment Fund 1,000,000.00

62200 General Fund 221,963.23

62200d Invested in Capital Assets 36,002.43

Profit for the year -12,512.46

Total Equity 1,415,453.20

Total Liabilities and Equity $1,643,898.37


Budgets vs. Actuals for Q3April - December, 2015

Total

Actual Budget over Budget

INCOME

11006 Funding LHIN 685,210 685,206 4

11030 HRDC Grant 2,640 2,317 323

11040 City of Toronto (CSG Grant) 16,330 15,735 595

11090 Program Fees 44,351 37,499 6,852

14070 Other Donation 181,890 149,075 32,815

16010 Investment Income 10,964 9,751 1,213

19000 OTHER REVENUE 133,130 104,849 28,281

Trillium Digi Grant 58,617 41,385 17,232

Total Income 1,133,132 1,045,817 87,315

GROSS PROFIT 1,133,132 1,045,817 87,315

EXPENSES

3****0 Salaries & Wages 579,007 574,151 4,856

31*** Benefits 75,238 78,726 -3,488

4**** Supplies 63,836 64,854 -1,018

6**** Sundry 175,022 206,126 -31,104

7**** Equipment 29,981 29,852 129

75000 Amortization Exp 19,569 21,749 -2,180

82555 Contracted Out Services 2,633 2,250 383

9**** Building & Grounds 200,358 199,966 392

Total Expenses 1,145,645 1,177,674 -32,029

NET OPERATING INCOME -12,512 -131,857 119,345

NET INCOME $ -12,512 $ -131,857 $119,345

Scorecard on Operational Deliverables for 2015/16

Q3 Results – Prepared by Executive Team as of January 19. 2016

Area One Target Area Outcome Indicators (based on metrics

attached to operational goals)

Q3 Comments

Area 1: Build on strategic approach to revenue generation developed jointly by Executive Team and Board

Significantly reduce our “worst case” budget deficit projection in line with mitigation strategies discussed with the Board

$76,000 recognized as revenue on our profit and

loss statement re: mitigation strategies See comments Q2

Fundraising (target $116.5K):

o WTR -$80K

o Annual Appeal -$26K

o Golf Tournament - $3500

o I Care - $7,000

Already working on WTR for 2017, first drafts of WTR communication completed

Annual Appeal results as December 31, we have received $32,776. Budget was $26,000

To date we have raised over $6K

+70K –see comments Q2

+6K – see comments Q2

+6K

See comments

Social Enterprise (target $135K): o Education and Training -$92K o Pictographic Resource Products -

$43K

Exceeding budget by $28K See comments Q2

On budget

Donor Cultivation: o Provide evidence of

identification and outreach to current donors

See comments ongoing

Two Donor Cultivation Events we hosted in Q2, (Family Night and Toastmasters) may have assisted in an increase in our Annual Appeal donations $5,750 and a further investment of $50K towards our Endowment Fund

Special Donor Cultivation Event for “General Donors” has been set for March 4. Executive Team is discussing types of donor events for both volunteers and family members to be held in 2016



Area One Target Area Outcome Indicators (based on metrics


Q3 Comments

Area 1: Build on strategic approach to revenue generation developed jointly by Executive Team and Board

Foundations o Approach at least one

Foundation to sponsor our social enterprise (education, training and products) – potential areas might include support, education and resources for families and/or healthcare providers

50% See comments

Executive team met with Phil Haid of Public Inc. in January. A draft slide deck for potential funders has been developed

See Area Two –Next Page



Area Two Target Area Outcome Indicators (based on metrics

attached to operational goals) Q3 Comments

Align knowledge exchange (KE) activities with stroke priorities

where possible

Partner with provincial and/or national stroked organization(s) regarding KE activities related to Best Practice Recommendations for Stroke and Aphasia

o Submit proposal for a pre-conference training in SCA at Stroke Congress in Toronto Sept 2015

Completed See comments Q1 & Q2

Target Aphasia and Speech-Language pathology conferences

o Submit to at least two-conferences

o At least two peer-reviewed posters submitted

o At least two-peer reviewed presentations submitted

Completed See comments Q2



Submit at least one article to peer-reviewed journal


Maintain focus on increasing knowledge exchange opportunities via online/distance education

o Two online series with four speakers per series


New online speaker Series begins in Feb Last Speaker Series had 84 participants 91 participants joined the ParticiPics

Online Webinar in November



Area Two Target Area Outcome Indicators (based on

metrics attached to operational goals)

Q3 Comments

Align knowledge exchange (KE) activities with stroke priorities where

possible

Launch Aphasia Reference Collection (ARC)

See Comments Maintaining ARC and keeping it current will involve associated costs to support the database

We feel this is not a priority for us right now and are working with another organization called Aphasia Access to determine if they might be interested in supporting the database on their website. database

Launch CAMS (Communicative Access Measures for Stroke)

60% See comments

Q2

See Area Three – Next page



Area Three

Target Area Outcome Indicators (based on metrics attached to operational goals)

Q3 Comments

Maintain high standards of direct services and continue to align this with agency synergy related to research and education

Pursue our Health Quality agenda in preparation for the Excellence Care for All Act:

o Pilot systematic outcome data collection via our new tool – Basic Outcome Measure Protocol for Aphasia (BOMPA)

o Review phase one of implementation on reducing client wait times by June

o Provide a report to Quality, Research and Ethics Committee on Quality Initiative by September

o Conduct internal needs assessment in relation to younger clientele by August

50%

completed

See

comments Q2

Analysis is completed – report will be submitted to QRE in February

Completed

Review Completed

See comments

Completed

Hold at least two research meetings with clinical program staff

o First set of pilot data using BOMPA (Basic Outcome Measurement Protocol for Aphasia)


Create and implement Knowledge Exchange plan for the year with clinical program staff

o Provide evidence of staff participation in education and training activities by year end

70% Complete

See comments

Q2

Elyse Shumway provided an in-service on Cognitive Communication to the program staff in January



Area Three

Target Area Outcome Indicators (based on metrics attached to operational goals)

Q3 Comments

Submit a proposal to develop a standardized aphasia-friendly version of the provincial program called “No barriers to Evaluating Client Experience”. The proposal includes funding request to develop a pictographic resource and training video. By April

See comments Q1

See Area Four – Next page



Area Four Target Area Outcome Indicators (based on metrics


Q3

Comments

Focus research and evaluation on demonstrating the value and quality

of our services (clinical, training, products) and on stroke and aphasia

patient experience

Develop a research agenda for the year with input from Quality, Research and Ethics Committee (QRE)

o Draft plan submitted to QRE Chair –By May

Completed

Continue to work on sustainability of our research agenda

o Explore potential MoU with partner organization

o Draft MoU submitted to the Board (no timeline)

Ongoing

Jane and Aura met with TRI. There are many challenges related to this agreement

Reframe our ‘Acute Care –SCA’ research project as a quality improvement pilot project focused on patient experience for resubmission as a full research project at a later stage.

o Updates provided on responses to requests for funding to the LHIN and elsewhere

10%

We are currently working with our two hospital partners on ethics reviews. The process is complex and we anticipate that it will take a few months

This project just began and will continue into 2016/17

Develop research strategy to utilize systematically collected outcome data as per Area 3 above

o Pre-post intervention data analyzed and used as pilot information for presentations and projects by year end

30% Completed

A new tool is still under revison



Area Four Target Area Outcome Indicators (based on metrics


Q3

Comments

Facilitate completion of internal and external research projects that have been approved by our Quality, Research and Ethics Committee

o Reports on completed project available (ongoing)

Ongoing –see comments from

Q2

See Area Five – Next Page



Area Five Target Area Outcome Indicators Q3

Comments

Prioritize increasing the efficiency and effectiveness of internal systems that relate to the above (in relation to ‘enabling goals’ in the strategic plan

Develop our staff and volunteers in a team learning environment

o Create a Volunteer Committee to work with staff on our quality agenda including communication with volunteers on strategic and policy issues (initiated June)

o Build organizational capacity by re-aligning key administrative staff job descriptions to including ‘cross-training’ that will take into account our focus on fund development and social enterprise by May

o Two staff members knowledgeable about administration of resource orders

o Two staff members knowledgeable about administration and tax receipts


Determining timeline to implement Volunteer Orientation recommendations received from the Volunteer Working Committee (update will be provided to Board at March Board meeting)

Forming a new Volunteer Working Committee to provide feedback on Volunteer Recognition

Completed See Q1 comments



Develop additional social enterprise expertise and capacity in staff

o Staff trained in area of pictographic resource development and management ( On-going )

o Staff to work with others e.g. Board members/external experts as learning experiences ( On-going)

o At least two clinical staff attached to each training workshop so that we have back-up (On-going)

Ongoing See comments Q2

Ongoing See comments Q2

Completed



Financial Metrics

Description Actual Net Income (+)/Net Loss(-)

Budgeted Net Income/Net Loss

Variance Rationale

Q3 Results -$12K -$132K +$119K positive variance Revenue +$76K –revenue

mitigation strategies –see above area one

$32K-in timing variances i.e.(Trillium, consultants)

Year-End Forecast based on 80% certainty (very conservative)

-$60K -$163K +$103K positive Variance +$ revenue mitigation and budgeting error in rent

Reserve Draw-Down A B =A-B C =A-C

Reserves as of April 01, 2015 Forecast Loss 2015/2016 Forecasted Reserve Balance as of April 01, 2016

Approved Budget Loss 2015/16

Budgeted Reserve Balance as of April 01, 2016

+$392K $-60K +$332K -$163K +$229K

agenda - aphasia.ca · agenda date: february 1, 2015 time: 18:00-20:00 meeting chair: jane...

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