agenda - amazon web services · prepared by: l bentley city clerk's office level of service su...
TRANSCRIPT
AGENDA
GREEN COVE SPRINGS CITY COUNCIL 321 WALNUT STREET, GREEN COVE SPRINGS, FLORIDA
SPECIAL SESSION TUESDAY, SEPTEMBER 4,2012 - 4:30 P.M.
ANYONE WISHING TO ADDRESS THE CITY COUNCIL REGARDING ANY TOPIC ON REQUESTED TO COMPLETE A CARD AVAILABLE AT THE CITY CLERK'S DESK. RESPECTFULLY REQUESTED TO LIMIT THEIR COMMENTS TO THREE (3) MINUTES.
THIS AGENDA IS SPEAKERS ARE
THE CITY COUNCIL PROHIBITS THE USE OF CELL PHONES AND PAGERS WHICH EMIT AN AUDIBLE SOUND DURING ALL MEETINGS WITH THE EXCEPTION OF LAW ENFORCEMENT, FIRE AND RESCUE OR HEALTH CARE PROVIDERS ON CALL. PERSONS IN VIOLATION WILL BE REQUESTED TO LEAVE THE MEETING.
Invocation & Pledge of Allegiance to the Flag
RollCall
COUNCIL BUSINESS
1. Discussion of Proposed FY 2013 General Fund Budget Service levels.
2. Adjournment.
The City Council meets the first and third Tuesday of each month beginning at 7:00 p.m. Meetings are held in City Hall at 321 Walnut Street and audio recordings of the meetings are posted In the City's website at www.greencovesprings.com.
The City may take action on any matter during this meeting, including Items that are not set forth within this agenda.
Minutes of the City Council meetings can be obtained from the City Clerk's office. The minutes are recorded, but are not transcribed verbatim. Persons requiring a verbatim transcript may make arrangements with the City Clerk to duplicate the recordings, or arrange to have a court reporter present at the meeting. The cost of duplication andlor court reporter will be at the eltpense of the requesting party.
Persons who wish to appeal any decision made by the City Council with respect to any matter considered at this meeting will need a record of the proceedings, and for such purpose may need to ensure that a verbatim record of the proceedings is made, which record Includes the testimony and evidence upon which the appeal Is based.
In accordance with Section 286.26, Florida Statutes, persons with disabilities needing special accommodations to participate in this meeting should contact the City Clerk' s office no tater than 5:00 p.m. on the day prior to the meeting.
Eltparte Communications: Oral or written eltchanges (sometimes referred to as lobbying or information gathering) between a Council Member and others, including staff, where there Is a substantive discussion regarding a quasi-judicial decision by the City Council. The exchanges must be disclosed by the City Council so the public may respond to such comments before a vote Is taken.
CITY OF GREEN COVE SPRINGS, FLORIDA STAFF REPORT
FOR MEETING OF SEPTEMBER 4,2012
SUIlJECT: Service Levels FY 2008 to FY 2012
BACKGRO UND: For infonnational purposes, we have enclosed several perfonnance indicators with regards to service levels for various depaltments within the City covering a fiveyear period. This is a first pass and wi ll be refined for future comparison and contrast purposes and uniformity.
We also plan to have informat ion avai lable during the meeting with regards to some of the Council's questions that arose during the last several budget workshops. A recap of topics raised by the Counci l during those sessions included the fo llowing items:
1. Tax exempt parcels 2. Legal services Costs 3. Police services @ Bannerman Center 4. ASACC Cash on Hand 5. Lease terms and rental rates for ASACC 6. Pro Bono Audit for ASACC 7. Pool Operations 8. Cost Allocation Methods 9. Information Technology citywide costs 10. Number and value of Liens 11. Number and location of Foreclosed Properties (See 9/4 Council agenda item on that
subject) 12. Interlocal Agreement for Public Housing Agency 13.lnterlocal Agreement for Building Inspection Services 14. Citywide PTE count for five-year period 15. Council paperless agenda process (conversion is al ready underway) 16. Pension benefits 17. Post-employment benefits
RECOMMENDATION: The enclosure IS provided for informational purposes for the Council during its budget del iberations.
I MOT ION: Receive the information.
SUIlMITTED IlY:
f~ Danielle 1. Iu d
Pagelofl
Fiscal Year Regular Special Charter Cmte.
Meetings Meet ings Meetings
2007-2008 2' 27
2008-2009 2S 31
2009-2010 24 23 6
2010-2011 24 23
• 2011-2012 22 12
2012-2013 24 ?
Totals 143 116 6
Average 23.8 19.3 1.0
Year Ordinances Proclamations Resolutions
2007 40 7 23
2008 30 11 37
2009 18 10 27
2010 14 10 40
2011 10 11 33
• 2012 9 14 19
Tot als 121 63 179
Average 20.2 10.5 29.8
Prepared by: L Bentley
City Clerk's Office
Level of Service Su mmary
FY 2008 - FY 2013
City Charter
Ejections Amendments
(2008) N
Seats 1 & 2
N
(2010) Y
Seats 4 & 5 Only
(2011)
Seats 1 & 2 N
Special
Events Ci ty Code Supplements
Assistance Supplement 113 0-17-2005 to 0-24-2007
Provided
Assistance Supplement 114 0-25-2007 to 0-15-2008
Provided
Assistance Supplement #5 0-16-2008 to 0-14-2009
Provided
Assistance Supplement #6 0-15-2009 to 0-08-2010
Provided
Supplement #7 0-09-2010 to 0-09-2012 New
0 N Mem. Day
Mility. App. Day Land Development Regulations (Chapters 86-
110)
(2013) N
Seats 3,4 & 5
4 1
* Through August 21, 2012
Comments / Not es
1/2 Position (Keil Clarke) split between City Clerk / Personnel Director
1/2 Position (Keil Clarke) split between City Clerk / Personnel Director Ended 9/2011. Position now split
between Personnel Director and Asst. City Manager / FInance Director (Shelly Hodges). City Manager's Senior Secretary, Julie CleVinger, has provided assistance with finalization of minutes and
future assistance to be provided as per direction of the City Manager.
• Through August 21, 2012
Page 1 8/30/2012
City Clerk's Office
Level of Service Summary
FY 2008 - FY 2013
Special Assignments, projects, Services and Training
'" Memorial DaV 2012 RiverFest - coordinated activities and events associated with this event - started under previous position of P&Z Director.
'" Military Appreciat ion Day - assisted with coordination of activities and events associated with makeup for Memorial Day Celebration cancelled in May.
'" Tourist Development Council Grant Applications - prepared and submitted for Christmas on Walnut Street and 2013 Memorial Day RiverFest celebrations.
'" Certified Municipal Clerk and Master Municipal Clerk - commenced training for certification with next session in October 2012.
• 2013 Election - preparations underway for calendar, Candidate Booklet Information, Forms, and Maintaining Accurate Records For Absentee Ballot Requests for3
Council Seats (3, 4 and 5).
'" New City Website - coordinated staff research, evaluation of proposals and submittal of recommendation for consultant to develop new City Websi te.
'" Automated Agenda System - researching and analyzing several proposals for recommendation for total automation of City Council, Code Enforcement Magistrate and
P&Z Meet ings - still under review at this time.
'" New iPads - researched and acquired units for City Council use related to future Automated Agenda process.
'" Audio - Visual Improvements for City Council Chambers - research and analysis of proposals for upgrad ing enhancements to public meetings and presentations - still under review at this time.
• Digital Archiving and Documentation Management System - research and analysis of proposals for better access and preservation of publlc records - still under review at
this time.
'" Public Records Management Polley - research and development of policy for future City Council action.
• City Code Supplement 117 - documentation has been submitted to Municipal Code Corporation for preparation of City Code Supplement #7 concerning Ordinance
Revisions and Updated Land Development Regulations to City Code with estimated delivery in 60 to 90 days.
'" City Council Rules of Procedure - researching and preparing recommended policies and procedures for City Council action - still under review by City Manager, City
Attorney and City Clerk with recommendation scheduled for early October 2012.
• City Council Member Services - utilization of City Manager's Senior Secretary, Julie Clevinger to assist with coordination of arrangements for meals related to extended
City Council meetings and with registration, lodging and travel requirements for Council Members attending various Conferences and will contiue as per the direction of
the City Manager.
'" Public Records Requests - not referenced in the above analysis; however, approximately 6 to 7 req uests processed since assuming the position of City Clerk in February.
Prepared by: L Bentley Page 2 8/30/2012
Development Services Department
Level of Service Analysis
FY 200S FY 2009 FY 2010 FY 2011 FY2012 FY 2013 GI5 GIS Mapping GIS Mapping GIS Mapping GIS Mapping - In- GIS Mapping - In- GIS Mapping -In-
(Fu ll time (Fu ll time (Full time House House House
Technician) Technician) Technician)
Building Permits 711 433 5S6 55S 497(AS of S/ 30) Development 30 9 21 4 12 Review
Business Tax 54 51 39 37 40 licenses
(New or Transfers)
Planning $26,720 $19,050 $20,437 $15,065 O-In-house O- In house
Consultant Services Planning Services
programs Consultant - Reynolds Park- Consultant - EAR Visioning - In- Gateway Grant Reynolds Park- Comprehensive Based House Program-In
Comprehensive Plan Amendment Amendments house Plan Amendment Consultant - EAR AII- Star FLUM
Based Amendments
2012 to DEVELOPMENT REVI EW FY 2008 FY 2009 FY 2010 FY 2011 date Special Exception 3 0 0 1 1 Site Development 10 2 12 0 7 Subdivision 3 0 0 1 0 Ma'or Event 1 0 0 0 0 Small Comp Plan 2 1 1 0 0 Rezone 5 2 3 1 1 Tree MitiQation 5 0 3 0 1 Variance 1 3 1 1 1 Large Scale Comp Plan 0 1 1 0 1
TOTAL 30 9 21 4 12
2011 - 2012 PERMIT SUMMARY
NEW HOUSES OCT 11-SEPT12
MAGNOLIA POINT: 10
MAGNOLIA WEST: 0 CORE CITY: 3 CONDOS: 0
COMMERCIAL ACTIVITY OCT 11-SEPT12
BUILDING (NEW) 0
OTHER PERMIT ACTIVITY OCT 11-SEPT12
ADDITION - COMMERCIAL 0
ADDITION - RESIDENTIAL 3
REMODEL - COMMERCIAL 6
REMODEL - RESIDENTIAL 8 SCREEN ROOMS: 9 SHIP PROGRAM: 1
SIGNS: 16
POOLS: 3 RE-ROOFING: 52
GARAGE/SHED: 8 OTHER PERMITS: 378
TOTAL PERMITS ISSUED 497
Electric Utility Level of Service Information – FY 2006 thru FY 2012
Full staffing compliment of seven (7) employees in 2006
2006 total work orders processed 1397 of which 136 were after hours call outs/OT
2007 total work orders processed 1508 of which 129 were after hours call outs/OT
North End Voltage Conversion – System voltage conversion and upgrade from 4kv to
13kv of all distribution circuits North to Black Creek defined by the physical
boundaries of Governors Creek, Black Creek and the St Johns river to the east. Approx.
$900k of $2.1 M loan
2008 total work orders processed 1500 of which 130 were after hours call outs/OT
Harbor Road Substation Conversion / Reconstruction – Retirement of two 23kv/4kv
substation transformers, complete rebuild on existing site and installation of new
23kv/13kv 10mva transformer and new breakers. All work done with underground
feeds, multiple future expansion options including new fiber optic path for
communications network. Multiple configuration pole top tie switches installed with
alternate source feeds for the new substation. New voltage capacity allows us to carry
the entire north end of our service territory on one 13kv feeder out of Harbor Road.
Remainder of 2.1M loan
Overhead 3 Phase 23kv Primary trimmed – since 2008 we have been able to complete
our cycle every year
Overhead 3 Phase 13k Primary trimmed – since 2008 we complete this cycle every
other year
Overhead 3 Phase 4kv Primary trimmed – since 2008 we proactively trim as much as
budget will allow each year, complete this cycle every three years
Overhead Laterals trimmed – since 2008 we proactively trim with city crews when
neighboring work allows or hot spot with our contractor
2009 total work orders processed 1250 of which 138 were after hours call outs/OT
Staffing reduced by one (1) for six month period while Superintendent out on Medical
leave in 2010… Line crew leader serves in capacity for duration
Chapman Substation – Circuit Tie Switch built in 2009 (allows circuits to be tied outside
of substation, allow us to kill portions of the buss for maintenance), Annual testing of
all equipment on annual schedule as planned, replacement of both 23kv main circuit
breakers scheduled for Winter 2012/2013. Control room building upgrade of HVAC
and roof completed. Replacement of all Substation batteries with new technology and
charging system completed
2010 total work orders processed 1132 of which 126 were after hours call outs/OT
Staffing reduced by one (1) for six month period while Lineman out on Medical leave in
2010… no substitute for duration
Court House Build – Construction of new underground circuit to feed new Courthouse
facility
Spring Park Upgrades – multiple cabinets and miscellaneous construction to support
ongoing events and promotions
Walgreens – Underground circuit build out to support new business location
Vy-Star – Underground circuit build out to support new bank facility
Vera Francis Hall – multiple pole locations with lighting and distribution panels to
support ongoing events and promotions
2011 total work orders processed 1153 of which 133 were after hours call outs/OT
Staffing reduced by one (1) for seven month period while Lineman out on Medical
leave in 2011… substitute temporary helper position for two (2) month overlap and
into fiscal year 2012 (lineman takes disability retirement)
Meter Conversion – 100% of our electric meters both residential and commercial are
now converted to solid state ITRON ERT brand. These units are read with hand held
devices which are also challenged to read Neptune ERT protocol out of our water
meter base.
Magnolia Point Underground Upgrades – Have completed upgrade and replacement
of all BUT ONE 1500’ segment of underground cable replacement for 3 phase loop
system in Magnolia Point. Includes all new primary feed to all Clubhouse facilities,
cart barn etc. Replaced cart barn primary transformer
2012 total work orders processed YTD 834 of which 87 were after hours call outs/OT
Staffing increased by one (1) position mid year for “Apprentice Lineman II” position,
vacant Lineman position filled = New authorized employee count now eight (8)
Solid State Meter Upgrade – Fifty (50) solid state meters have been upgraded and
deployed with NIGHTHAWK contact closure and radio modules which allow “cloud
software” access for remote control, reading and status indication for use by Electric
operations and customer service. Another fifty (50) units in 2013
Fault Indicators – Over 25 sets of three phase OVERHEAD fault indicators have been
deployed at strategic locations in our overhead system to expedite troubleshooting
and fault location during outages. Over 25 sets of three phase UNDERGOUND fault
indicators have been deployed in Magnolia Point sectionalizers at strategic locations
to expedite troubleshooting and fault location during outages. .
Energy Cove Circuit Build – Constructed underground circuit radial loop to feed new
AET facility and future build outs along Energy Cove Road
Reynolds Park Circuit Upgrade – Rebuilt and replaced crossarm assemblies on 25
structures feeding Reynolds Park along SR 16 East. Converted circuits on Port side of
the park to underground. Multiple overhead projects to support businesses within the
park ongoing.
Hilltop Substation – PCB contaminated 10mva 13kv/4kv power transformer removed
from service and replaced with padmount configuration – complete Sept 2012
LED Retrofit of Spring Park – Upgrade of all lighting fixtures in Spring Park with
provision to do same along entire Walnut Street Corridor
Public Works 13kv Conversion – IN HOUSE conversion of primary circuit feeding Gum
Street facilities, new pole line and circuit – complete Sept 2012
LEVEl OF SERVICE REPORT FINANCE AND CUSTOMER SERVICE
August 28, 2012
SERVICE LEVEL STA TlSTlCS:
No. Electric Customers No. Water Customers
No. Wastewater Customers No. Solid Waste Customers No. Bids Prepared Avg No. Customers on Cut off list Annually No. Purchase Orders Issued Annually Electronic Meter Work Orders Processed and Input by Finance (electric and water)
Nighthawk Meters Work Orders Processed and Input by Finance Business Tax licenses Issued
Bad Checks Issued and Processed by Finance Dollar Value of Returned Checks Work Orders for Customer Requested Turn On/Ofts, Meter Check Tickets Red Light Camera Violations Weekly Report and Monthly Accounting/Reconciliations Red light Camera Violations (Oct 1 through Aug 13, 2012
POST 1008 PROJECTS ADDED TO WORKLOAD:
Augusta Savage Center (time spent on this has greatly reduced over the past year)
U5DA Loan Application/Police Station Electric Debt Issuance
Water Debt Issuance Sol id Waste Garbage Truck Debt Revised Purchasing Manual Revised Budget Documents for 2013
Developed Fiscal Policies Add itional Accounting for Major Renovations to Gym
Demand Side Management Program
Phone System (t o be completed this month) New Financial Software Program Revisions t o Investment Policy Red light Camera Violations Weekly Report and monthly accounting/reconciliations
Accounting/Tracking Construction Costs for Debt/Sinking Funds
IMPACT OF GRANTS FROM 2008 TO 2011:
COPS Grant
EECBG Grant ODED Grant (AET-Energy Cove Court) FCT Grant (Gustafson's) City Hall Shuttering Grant
Forestry Grant Watershed Grant (Melrose Ave.) Center Street Grant
sheath service level report.xlsx
2008 2012
3,808 .3,816 3,213 3,204 2,996 3,027 2,507 2,529
18 11 6,276 7,020 1,257 1,428
0 5,009 0 49
408 378 25. 200
83,509 50,552 928 1,653
0 S2 0 8"200
1
5:00 PM8/30/20lZ
LEVel OF SERVICE REPORT FINANCE ANO CUSTOMER SERVICE
August 28, 2012
IMPAcrS TO STAFFING LEVELS:
1 Position Added: Management Trainee who does t he purchasing, bids, engineering contract renewa ls, cut off lists, hand les customer issues, supervises Customer Service employees, OSM Program
and does accounting tasks as required Handles contracts for copiers, phones, etc.
Had 3 Meter Readers approx 20 years ago but reduced to 2 since that time. During this period the City has added: All of Magnolia Point, Hickory Knoll, Five Oaks, Roberts St. Housing
area, Cove Subdivision and a number of commercial businesses. Since 2003, 456 electric customers have been added to the system. The addition of the electronic electric meters has reduced this impact on the meter readi ng services provided.
Down One Staff Member in Financial Accounting for 3 Months Reduced staff in the Area of Meter Reading due to Retirement of a Meter Reader-Using an employee f/ W/WW Acting City Manager
Hearing Officer for PHA Program Accounting for DEA and OOJ Overtime Program Accounting/Reports
Reporting Requirements for FROAP and FCT Grants Assist Public Housing with Annual Report transmission to HUD Coordinating with Northeast Flor ida Community Action on unpaid utilitv bills. More active role as Assistant City Manager
2
sheath service level report.xlsx 5:00 PM8/30/2012
CITY OF GREEN COVE SPRINGS STATISTICAL DATA - PERSONNEL DEPARTMENTj# OF EMPLOYEES
Personnel Department Statistical Data 2008-2009 2009·2010 2010-2011 20U-2012 ,
, (Incomplete Year) , , # of Department Employees (1) Director (1) Director (1) Director (1) Director , I
(I) PT Clerk (13 hrs./wk.) (1) PT Clerk (13 hrs./wk.) (1) PT Clerk (13 hrs./wk.) i (.5) Clerk Typist
Employment Apps. Received and Processed 129 21S 71S 438 ! I I ,
I Positions Filled From Vacancies/Terminations 7 6 -' 12 10 , ! I Employee Grievances
! 0 1 , 2 0 , i
Employee Separations ; 5 I 7 I 12 I 8
I Worker's Compo Settlements
" 0 ~ 1 I 0 1
~ ,
i , I
liability Lawsuits 0 II 0 2 (ongoing) 2 notifications of intent , , • 1 notification of in tent . I
I
I I • liability Insurance Claims 13 4 15
I 12
i
I Automobile/Heavy Equipment Claims 4 i 0 0 1
I , , Worker's Compensation Claims I 17
1 15 12 7
\ I ~ I I
~
~ I
II
2012-2013 I
(1) Director
(.5) Clerk Typist
I :
I ! :
I
,
i !
Compiled by: C. Hunter
Date: 8/30/2012
CITY OF GREEN COVE SPRINGS STATISTICAL DATA - PERSONNEL DEPARTMENT /# OF EMPLOYEES
# of Employees Statistical Data 2008-2009 2009-2010 2010-2011 2011-2012
Employee Additions/Deletions Police Dept. , Police De pt. , ~ City Manager Dept.
(+1) Police Officer . {HI Police Officer (+0) Positions (+1) Inf. Sys. Analyst • • f inance Dept. , Electric Dept. ,
• (+1) Mngrnt. Trainee (+1) App.Uneman II
I • •
I I I
1 I I ,
I I I I Total Employee Additions/Deletions i .2 .1 I .. .2 •
I I I Total # of Employees 102 ! 103 103 lOS
~ , l ,
I I t ,
, I ! I I
I I
I I I I I I \ -, I - i_ -- . .
2012-2013
, Police Dept.
. (-1) Dispatcher
(-1) Police Officer
Public Works Oept .
(-1) laborer
PW/Elec/Water/WW
(-1) Engineering Tech.
Water/WW De pts.
(-1) Utility Operator II
(-1) Utility Line Mech.
.. I gg
! I
\ , ~ I
~ , ! Compiled by: C. Hunter
Date: 8/30/2012
Year
2006
2007
2008
2009
2010
2011
2012
Green Cove Springs Police Department's Yearly Recap
ALL Police Service Calls, Incidents and Events
Total Police Service Calls + / - Per Year
29,023 N/A
28,830 (-193 tails)
29,917 (+1,087 Calls)
28,477 (-1,440 Calls)
27,916 (-561 Calls)
31,521 (+3,605 Calls)
18,584 (7 months, +106 Calls)
Priority I
2:20
2:07
2:36
2:33
2:24
2:38
2:47
Priorjty II
3:29
3:13
3:05
3:00
2:49
3 :10
3:22
Priority III Aye@qe
4 :27 3 :35
3:29 2:56
3 :31 3 :04
3:21 2:58
3:10 2:48
3:14 3.01
3:37 3:16
+/- Per Year
N/A
(-39 seconds)
(+8 seconds)
(-6 seconds)
( -10 seconds)
( + 13 seconds)
( + 15 seconds)
2006 - Eliminated Captains Position, reduced to Lieutenant.
2006 - Annexation of SR17 and SR 16 Intersections and Businesses Northside and Southside.
2006 - Jeff's Excavating Annexation (5 acres)
2007 - Property next to Cove Plaza Annexation (17 acres)
2008 - Annexation ofWIS of SR 17 AET and South (19 acres)
2008 - Commerce Point annexation (68 acres)
2008 - Eliminated a Lieutenant's position.
2008 - Magnolia West Development under Construction (161 acres)
2009 - Received a COPS Grant for an Officer
2009 - Eliminated a Dispatch Position.
2010 - Reynolds Park shuts down Pier and boats relocate to "Muddy" Cove and Mooring Field.
2010 - Annexation of SR17 NIB to Orion Road (3 acres).
2011 - Red-light Safety Program Begins Downtown.
2011 - Red-light Safety Program Begins Harbor Road and SR17
2011 - Red-light Safety Program averaging 1,200 violations per month 2 PIT Officers 55 hours weekly.
2011 - Primary Response for GCSJH and Bannerman Learning Center (488 hours).
2011- Neighborhood Watch SIW Section of City.
2011- Sergeant assigned to Augusta Savage Arts and Community Center.
2012 - Task Force removes 6 derelict boats from "Muddy" Cove, 5 more identified and processed as derelict.
2012 - In the process of developing a Neighborhood Watch in Magnolia Point.
2012 - In the process of developing a Neighborhood Watch Program NIE Section of the City
CITY OF GREEN COVE SPRINGS PUBLIC HOUSING AGENCY
COMPARISON FROM SEPTEMBER 2007 THROUGH SEPTEMBER 2012
LEVEL OF SERVICES REPORT
fY07!08 FYOB/09 FY09/l0
BILLED PORTS 40 40
AppLICATIONS 24 164
ANNUALS 131 120
RELOCATIONS 33 23
INTERIMS 147 126
ISSUED VOUCHERS 67 32
PORTS IN 25 10
PORTS OUT 7 6
NEW CONTRACTS 57 28
THE NUMBER OF CUSTOMERS REQUIRING ASSISTANCE HAS INCREASED
BASED ON THE FOLLOWING REASONS:
ECONOMIC SITUATION
LACK OF EMPLOYMENT
FORECLOSURES
RECENT STORM DAMAGE
FY1O/ll
3. 40
13 28
151 146
18 I.
131 156
54 42
14 34
" • 26 45
FYl1/12 44
185
135
14
146
56
40
13
50
THEREFORE, THE ABOVE FACTORS HAVE CONTRIBUTED TO AN INCREASED NEED FOR SERVICES BElOW:
FOOD STAMPS
MEDICALLY NEEDED
CASH ASSISTANCE
CHILD SUPPORT
CHILD WElFARE
BEHAVIOR HEALTH
WORK SOURCE
HOME PURCHASE
OTHER HOUSING PROGRAMS
ALSO DUE TO THE RElOCATING Of THE FLORIDA DEPARMENT OF HUMAN SERVICE OFFICES TO FLEMING ISLAND
FROM GREEN COVE SPRINGS (LACK OFTRANSPORTATION), AND TO THE CHANGES OF HOW THEY ASSIST THE PUBLIC
(CLIENTS WITH NO ACCESS TO TH E INTERNET), WE ASSISTTHE PUBLIC WITH AS MUCH INFORMATION AS WE HAVE
AVAILABLE.
THE STAFF HAS CHANGED FROM TWO FULL TIME AND TWO PART TIME EMPLOYEES, TO NO PART TI ME AND TWO FULL
TIME EMPLOYEES ONLY.
Level of Service Information - FY 2008 and FY 2012 Public Works August 30, 2012
PUBLIC WORKS • Reduced staffing by one (1) laborer in FY 2008 • Now maintain two (2) additional retention ponds • Have added asphalt and drainage maintenance on Energy Cove Ct and in Magnolia West
Subdivision • Have added asphalt and drainage maintenance of approx 1,200 ft of Medinah Lane • Now have additional mandated NPDES stann water requirements that require us to
o now maintain each storm struclure qualterly o increase street sweeping frequency to five times per year on City streets a maintain two stormwater sediment interceptors that are cleaned quarterly
• Have added two mi llings parking lots and one paved parking lot
PARKS DEPARTMENT • Staffing has remained constant • Have added maintenance of the 3.1 acres of new police department property • Have added maintenance of the 137 acres of Gustafson FeT property, approx imately 30
acres of which is cleared and regularl y maintained • Have added two millings parking lots and onc paved parking lot • Have added right-of-way maintenance on Energy Cove Ct and Magnolia West
Subdivision • Have added grounds maintenance at the Augusta Savage Alts and Cultural Center • Have added facili ties mai.ntenance at the Augusta Savage Atts and Cultural Center • Now perform mowing and debris removal for code enforcement properties (4 of which
we received yesterday) • Now board up windows on houses as requested for code enforcement • Have added right-of-way maintenance of approx 1,200 ft of Medinah Lane
EQUIPMENT MAINTENANCE • Staffing and level of service have remained constant
WATER DEPARTMENT • Completed 654 work orders in FY 2008 versus 913 work orders in FY 2012 (to date) • Reduced staffing by one (1) Utility Line Mechanic in FY '2009 whose time was split
between water and wastewater • Continued not to fill an open Plant Operator II position that was open since pre-2003 • 3,2 13 customers in FY 2008 and 3,204 customers in FY 2012 • Constructed a new water plant in 2010 which added three pumps and updated electrical
and electronic controls to be maintained
WASTEWATER DEPARTMENT • Completed 90 work orders in FY 2008 versus 95 work orders in FY 20 12 (to date) • Reduced staffing by one (1) Uti lity Line Mechanic in FY 2009 whose time was split
between water and wastewater
• Continued not to fill an open Plant Operator U position that was open since pre-2003 • 2.996 customers in FY 2008 and 3,027 customers in FY 20 12 • Now have to compl y with TMDL requirements which has resulted in:
o Increased MANUAL operational control of the process at the South WWTP o Increased dai ly monitoring and testing at both WWTPs o Increased monthly and quarterly compliance sampling at both WWTPs
SOLID WASTE DEPARTMENT • Staffing has remained constant • 2.507 customers in FY 2008 and 2.529 customers in FY 2012 • Continue to provide service levels at:
o Twice per week for residential and commercial hand pick-up garbage o Once per week for recycling o Once per week for yard waste
• Now pick up all trash in the ri ght-of-way along the garbage routes • Now clean the restrooms in Spring Park and Vera Francis Ha ll Park on Fridays • Now service trash cans on the City pier on Fridays • Now service trash cans at lhe City Park in front of Magnolia Point twice per week