agenda january 27, 2020 local coordinating board for … · 2018-12-12 · minutes from . november...

AGENDA JANUARY 27, 2020

LOCAL COORDINATING BOARD FOR TRANSPORTATION DISADVANTAGED SERVICES

FLORIDA ROOM, BUILDING C, THIRD FLOOR

2725 JUDGE FRAN JAMIESON WAY VIERA, FLORIDA 32940

10:15 A.M. CALL TO ORDER I. INTRODUCTION OF MEMBERS (P. 5) II. APPROVAL OF MEETING MINUTES, OCTOBER 18, 2019 (P. 11) III. PUBLIC COMMENT (P. 19) IV. REPORTS

A. COMMUNITY TRANSPORTATION COORDINATOR’S REPORT (P. 21) B. TRANSPORTATION DISADVANTAGED PLANNING GRANT REPORT (P. 27) C. SCAT TRANSPORTATION DISADVANTAGED PERFORMANCE REPORT CARD

(P. 29) D. VOLUNTEERS IN MOTION REPORT (P. 35)

V. OLD BUSINESS A. REPORT ON CUSTOMER SERVICE IMPROVEMENTS (P. 37) VI. NEW BUSINESS

A. SPACE COAST TRANSPORTATION PLANING ORGANIZATION PRESENTATION ON 2045 LONG RANGE TRANSPORTATION PLAN (P. 39)

B. MEMBERSHIP APPLICATION PROCESS (P. 41) VII. MEMBERS REPORT (P. 47) VIII. ADJOURNMENT For recording purposes, please remember to speak directly into the microphone. Public comments will be heard on items that do not appear on the agenda of this meeting. Please note that State Law and Administrative Rules prevent the Coordinating Board from taking any formal action on such items as discussed at this time. The Local Coordinating Board (LCB) may schedule such items as act upon them in the future. The Chairperson is authorized to limit discussion, as necessary, with each commentary limited to three (3) minutes. Notice: If a person desires to appeal any decision made by the LCB with respect to any matter considered at this meeting, he or she will need a record of the proceedings and that, for such purposes, he or she may need to ensure that a verbatim record of this proceeding is made, which record includes testimony and evidence upon which the appeal is to be based. Persons seeking to preserve a verbatim transcript of the record must make those arrangements at their own expense. The needs of hearing or visually impaired persons shall be met if the Transit Services Department is contacted at 321-635-7815 at least 48 hours prior to the public meeting by any person wishing assistance.

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LISTING OF ACRONYMS Acronym Title AASHTO American Association of State Highway and Transportation Officials ADA American with Disabilities Act AOR Annual Operating Report BOCC Board of County Commissioners BPAC Bicycle and Pedestrian Advisory Committee CAC Citizen Advisory Council CBD Central Business District CFR Code of Federal Regulations CMAQ Congestion Management and Air Quality CTC Community Transportation Coordinator CTD Commission for Transportation Disadvantaged DCA Department of Community Affairs DEP Department of Environmental Protection DOPA Designated Official Planning Agency DRI Development of Regional Impacts EPA Environmental Protection Agency F.A.C. Florida Administrative Code FAW Florida Administrative Weekly FDOT Florida Department of Transportation FEMA Federal Emergency Management Agency FHWA Florida Highway Administration FR Federal Register FTA Federal Transit Administration FTP Federal Transportation Plan FVS First Vehicle Services, Space Coast Area Transit’s vehicle maintenance contractor GIS Geographic Information System GPS Global Positioning System HOV High Occupancy Vehicle HUD Housing and Urban Development IU Indiana University, Jewel of the Midwest LCB Local Coordinating Board LEP Limited English Proficiency LOS Level of Service LRTP Long Range Transportation Plan MAP-21 Moving Ahead for Progress in the 21st Century MNET Medicaid Non-Emergency Transportation MOA Memorandum of Agreement MOU Memorandum of Understanding MPO Metropolitan Planning Organization MSA Metropolitan Statistical Area NTD National Transit Database O&M Operating and Maintenance PD&E Project Development and Environment PIO Public Information Office PMP Program Management Plan RPC Regional Planning Council SAFETEA-LU Safe, Accountable, Flexible Efficient Transportation Equity Act: A Legacy for Users SCAT Space Coast Area Transit SHS State Highway System Space Coast TPO The transportation planning organization in Brevard County. SR State Road STIP State Transportation Improvement Program

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STTF State Transportation Trust Fund TAC Technical Advisory Committee TDTF Transportation Disadvantaged Trust Fund TDP Transportation Development Plan TDSP Transportation Disadvantaged Service Plan TIP Transportation Improvement Program TMA Transportation Management Area TMS TMS of Brevard, Inc., the Medicaid Non-Emergency Transportation contractor TOA Tindale-Oliver and Associates, Inc. TPO Transportation Planning Organization UA Urbanized Area UPWP Unified Planning Work Program USDOT U.S. Department of Transportation VDA Volunteer Driver Agreement (for VPSI, Inc.) VIM Volunteers In Motion VMT Vehicle Miles Traveled VPSI VPSI, Inc., Space Coast Area Transit’s vanpool management contractor vRide vRide, Inc., Space Coast Area Transit’s vanpool management contractor

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LOCAL COORDINATING BOARD AGENDA ITEM JANUARY 27, 2020

ITEM I. INTRODUCTION OF MEMBERS TITLE: Introduction of Members DISCUSSION: REQUESTED ACTION: No Action Required ATTACHMENTS: Updated Membership Listing

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BREVARD COUNTY LOCAL COORDINATING BOARD FOR

TRANSPORTATION DISADVANTAGED PROGRAM 2019

COMMUNITY TRANSPORTATION COORDINATOR (CTC)

DESIGNATED OFFICIAL PLANNING AGENCY (DOPA)

STATE MEDICAID OPERATOR

Scott Nelson, Director Transit Services Department Space Coast Area Transit 401 S. Varr Ave. Cocoa, FL 32922 Phone – (321) 635-7815 Fax - (321) 633-1905 E-mail- [email protected]

Sarah Kraum Multi-Modal Program Specialist Space Coast Transportation Plng Org 2725 Judge Fran Jamieson Wy Bld A Melbourne, FL 32940 Phone - (321) 690-6890 Fax - (321) 690-6827 E-mail – [email protected]

LCB ATTORNEY COMMISSION FOR TRANS. DISADVANTAGED

SPACE COAST AREA TRANSIT

Abigail Forrester Jorandby, Esq. Assistant County Attorney 2725 Judge Fran Jamieson Way Bldg. C Melbourne, FL 32940 Phone - (321) 633-2090 Fax - (321) 633-2096 E-mail [email protected]

John Irvine Area 6 Project Manager 605 Suwannee St., MS-49 Tallahassee, FL 32399-0450 Phone - (850) 410-5712 Fax - (850) 410-5752 TDD 1-800-983-2435 E-mail – [email protected]

Terry Jordan, Planner Transit Services Department Space Coast Area Transit 401 S. Varr Ave. Cocoa, FL 32922 Phone – (321) 635-7815 Fax - (321) 633-1905 E-mail- [email protected]

Members Name and Address Representing *Term LCB Status Andrea Young City of West Melbourne Council Member 2240 Minton Road West Melbourne, FL 32904 Phone – (321) 480-2770 E-mail – [email protected]

Chair Indefinite Chair

Diane Poitras Florida Department of Transportation 420 W. Landstreet Rd Orlando, FL 32824 Phone - (407) 319-8174 E-mail – [email protected]

Florida Dept. of Transportation

Indefinite

VACANT

Florida Dept of Children & Families

Indefinite

VACANT

Public Education Community Indefinite

Almetia Britton Vocational Rehabilitation 1970 Michigan Ave, Bldg A Cocoa, FL 32926 Phone – (321) 690-3280 Fax - (321) 690-3279 E-mail – [email protected]

Florida Dept. of Education Indefinite

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Dennis Vannorsdall Veteran Services Office 2725 Judge Fran Jamieson Way Bldg. B Viera, FL 32940 Phone - (321) 633-2012 Fax - (321) 637-5432 E-mail – [email protected]

Florida Dept. of Veteran’s Affairs

Indefinite

VACANT

Florida Assoc. of Community Action Agencies rep. Economically Disadvantaged

Indefinite

VACANT Persons over Sixty Rep. Elderly of the County

Expires

Felicia Wilson 1418 Brook Dr Titusville, FL 32780 Phone – (321) 298-5406 E-mail – [email protected]

Disabled Representative Expires 10/20

Linda Howard 946 Golden Beach Blvd. Indian Harbor Beach, FL 32937 Phone - (321) 773-2691 E-mail – [email protected]

Citizen Advocate Expires 07/23

Vice-Chair

Jennifer Cleveland 2100 Hallwood Place Melbourne, FL 32901 Phone – (321) 302-3989 E-mail – [email protected]

Citizen Advocate/user Expires 07/23

VACANT

State Coordinating Council for Early Childhood Services Children at Risk

Indefinite

Karla Radka Senior Resource Alliance 988 Woodcock Road, Suite 200 Orlando, FL 32803 Phone – (407) 514-1802 Fax - (407) 228-1835 E-mail [email protected]

Florida Dept. of Elder Affairs Indefinite

VACANT Private For Profit or Non-Profit Trans. Industry

Indefinite

Shelisha Coleman Agency for Health Care Admin. 400 W. Robinson St. S-309 Orlando, Fl. 32801 Phone - (407) 420-2518 E-mail – [email protected]

Florida Agency for Health Care Administration

Indefinite

VACANT

Regional Workforce Board

Indefinite

VACANT

Representative Local Medical Community

Indefinite

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Alternates Name and Address Representing *Term LCB Status Carlos M. Colón Florida Department of Transportation 420 W. Landstreet Dr Orlando, FL 32824 Phone - (407) 319-8174 E-mail – [email protected]

Florida Dept. of Transportation

Indefinite

VACANT

Florida Dept. of Children & Families

Indefinite

VACANT

Public Education Community

Indefinite

Audrey Turner Division of Blind Services 1970 Michigan Ave, A-2 Cocoa, FL 32926 Phone – (321) 634-3680 E-mail – [email protected]

Vocational Rehabilitation or Division of Blind Services

Indefinite

VACANT Florida Dept. of Veteran Affairs Rep. Veterans

Indefinite

VACANT Florida Assoc. of Community Action Agencies rep. Economically Disadvantaged

Indefinite

Fred McMillian Phone – 321-806-3328 E-mail – [email protected]

Persons over Sixty rep. Elderly of the County

Expires 10/20

Camille Tate 2945 Kemblewick Dr, Apt 308 Melbourne, FL 32935 Phone – (321) 372-4899 E-mail – [email protected]

Disabled Representative Expires 10/20

VACANT Citizen Advocate Expires

Robert Wise 2215 Capeview St Merritt Island, FL 32952 Phone – (321) 449-8673 E-mail – [email protected]

Citizen Advocate/System User

Expires 10/20

VACANT Local Representative for Children at Risk

Indefinite

Sarah Lightell Senior Resource Alliance 988 Woodcock Rd., Suite 200 Orlando, Fl. 32803 Phone – (407) 514-1816 Fax - (407) 228-1800 E-mail – [email protected]

Florida Dept. of Elder Affairs Indefinite

VACANT Private for Profit or Non-Profit Trans. Industry

Indefinite

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Name and Address Representing *Term LCB Status Tamyika Young (Calvin Smith) Agency for Health Care Admin. 400 W. Robinson St. S-309 Orlando, Fl. 32806 Phone - (407) 420-2496 FAX - (407) E-mail – [email protected]

Designee Agency for Health Care Admin.

Indefinite

VACANT Regional Workforce Board

Indefinite

VACANT Representative Local Medical Community

Indefinite

01/17/2020

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ITEM II. MEETING MINUTES TITLE: Approval of Meeting Minutes from November 18, 2019 Regular Board Meeting DISCUSSION: REQUESTED ACTION: Approve the Meeting Minutes for November 18, 2019 ATTACHMENTS: Draft Meeting Minutes, November 18, 2019

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MINUTES FROM NOVEMBER 18, 2019

LOCAL COORDINATING BOARD FOR TRANSPORTATION DISADVANTAGED SERVICES

CATHERINE SCHWEINSBERG ROOD LIBRARY

MEETING ROOM #1 308 FORREST AVE, COCOA, FL 32922

1:30 PM CALL TO ORDER Chair Rocky Randels called the meeting order. Meeting called to order at 1:30 pm. November 18, 2019 Meeting of the Local Coordinating Board (LCB) for the Transportation Disadvantaged Meeting is in Meeting Room 1 at the Cocoa Library – Catherine Schweinsberg Rood Library Thank you for volunteering your time. Transportation disadvantaged transportation has a very broad definition. We are an advisory board, we listen to the resident that have a concern about transportation and see how we can improve that. Unfortunately, we are only advisory board. INTRODUCTION OF MEMBERS Members Representing 01/14/19 06/17/19 11/18/19

Present Absent Present Absent Present Absent

Rocky Randels, Chair

Elected Official X - X - X -

Vacant FL Dept of Children & Families - - - -

Diane Poitras

FL Dept of Transportation X - X - X -

Vacant Public Education Community - - - - - -

Almetia Britton

FL Dept of Education X - - X - -

Dennis Vannorsdall

FL Dept of Veteran’s Affairs X - X - X -

Vacant FL Assoc of Comm Action Agencies - - - - - -

Vacant Persons over 60 Representative - - - - - -

Felicia Wilson Disabled Representative X - X - X -

Linda Howard Vice-Chair

Citizen Advocate X - X - X-

Vacant State Services - Children at Risk - - - - - -

Randy Hunt FL Dept of Elder Affairs - X X - X -

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Shelisha Coleman FL Agency for Health Care Admin - - - - X -

Jennifer Cleveland Citizen Advocate / User - - X - X -

Vacant

Private Trans. Industry - - - - - -

Alternates Representing 1/14/19 6/17/19 11/18/19 Present Absent Present Absent Present Absent

Carlos Colon FL Dept of Transportation - X - X - X

Fred McMillian Persons over 60 Representative - X - X - X

Audrey Turner

FL Dept of Education - X - X - X

Vacant Citizen Advocate - - - - - -

Sarah Lightell

FL Dept of Elders Affairs - X - X - X

Tamyika Young Agency for Health Care Admin. - X - X - X

Robert Wise Citizen Advocate / User X - X - X -

Camille Tate Disable Representative X - X - X -

Other Present: Scott Nelson, Community Transportation Coordinator and Space Coast Area Transit Abigail Jordanby, Assistant County Attorney Sarah Kraum, Space Coast Transportation Planning Organization Cathy Lively, Space Coast Area Transit Joe Lammon, Space Coast Area Transit Lance Parker, Space Coast Area Transit Karen Petters, Space Coast Area Transit Lee Whitson, Space Coast Area Transit Terry Jordan, Space Coast Area Transit Abby Hemenway, Space Coast Transportation Planning Organization Jim Liesenfelt, Assistant County Manager B.L. Stesh-Clarke, Guest APPROVAL OF MEETING MINUTES Local Coordinating Board Regular Meeting Minutes of June 17, 2019 Motion to approve the minutes, Felicia Wilson, second by Robert Wise. Motion passed unanimously. REPORTS – COMMUNITY TRANSPORTATION COORDINATOR’S REPORT, Scott Nelson

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Announced that this would be Mr. Rocky Randels last meeting chairing the Local Coordinating Board. We have appreciated the last few years as Chairman. He has done a great service to this Board. We currently have vacancies for board members and we you invite to apply. Highlighted Items from 11/18/19 CTC Report

o Hurricane Dorian o Intelligent Transportation System status. Selected ETA working on negotiating

contract. Hoping to start rolling out different modules this spring. Robert Wise – Noticed that there were several modifications to the RFP. Did we add a requirement for a voice interface to the be automated? Terry Jordan – modification to the RFP was when the vendor had questions and it is clarification and we send out an amendment. We may consider that as a later. Robert Wise – Are you saying that this will definitely be added to the system. Terry Jordan – I cannot say that at this time. Robert Wise – Can you have a voice interface so you can call in and talk with the system. Terry – I do not know that it is offered, I can check on it. Rocky Randels – Thank you Robert. Perhaps you can get with Terry for a one on one.

o Annual Route Changes o Riders Guide for Special Services o Mobility Week o Not listed on report – On November 2nd, we received a Space Coast Daily

Humanitarian Award for work during the Hurricane, Senior Day at the Fair and Volunteers In Motion.

o On January 11, 2020, Volunteer In Motion’s Lori Hamilton will be receiving an award. o Senior Day at the Fair o Summary of Route Changes o On Page 23 you will see a lengthy Letter – Grants are very important to us, we are

very assertive about seeking grants, recently one from the Transportation Disadvantaged Commission, Innovation Grant. We did not get selected, they were looking for more regional transportation and for employment. We received notice that the Transportation Disadvantaged Commission is considering changing the formula which will reduce our funding. I sent a letter to David Darm making a case for us over on Space Coast Area Transit.

o Rocky Randels – Highlighted some of the areas that Mr. Nelson and his team has completed. The County will benefit from all this stuff.

REPORTS – TRANSPORTATION PLANNING GRANT REPORT, Scott Nelson No questions. REPORTS – SPACE COAST AREA TRANSIT TRANSPORTATION DISADVANTAGED PERFORMANCE REPORT CARD, Scott Nelson Linda Howard – Barefoot Bay/Palm Bay does that go to Indian River Co. Scott Nelson – Those are to South Brevard and up to Palm Bay.

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REPORTS – VOLUNTEERS IN MOTION, Scott Nelson Lori Hamilton, Program Coordinator was unavailable today. Volunteers In Motion is for those individuals who need more help and can’t get into the appointment themselves.

NEW BUSINESS - APPROVAL OF ANNUAL BY-LAWS, Scott Nelson Staff does not have any changes to the current By-Laws. Motion to approve the annual by-laws by Felicia Wilson and seconded by Jennifer Cleveland. Motion passed unanimously. NEW BUSINESS - APPROVAL OF GRIEVANCE PROCEDURES, Scott Nelson Rocky Randels – Have the grievance procedures ever been used. Cathy Lively – Once, Linda Howard served at the Board on the time. Linda Howard – Discussed the only time it was done. The client met with Grievance Committee and they were satisfied. Motion to approve the grievance procedures by Linda Howard and seconded by Camille Tate. Motion passed unanimously. NEW BUSINESS - APPROVAL OF THE ANNUAL OPERATING REPORT, Karen Petters Summary of presentation slides:

• What is the annual operating report • Florida Statute • TD Commission • Based on State Fiscal year not the County Fiscal Year • Transportation Operators • Passenger Trip Information • Trips by Funding Sources

o Linda Howard – Is the reduction in Paratransit Trips, why? Scott – We do not know, Carmen would be able to answer.

• Reason for the Trip • Trip Information

o Passenger No-Shows – Jennifer Cleveland, discussed how a no show reflects. Scott Nelson clarified that this is the contract routes and how they operate. Transit Services does not have a real no-show problem like other agencies.

• Vehicle Information • Chargeable Accidents

o Linda Howard, 2017/2018 compared to 2018/19. Karen Petters – the numbers are not equal due to the difference between the County and State fiscal years.

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Motion to approve the Annual Operating Report by Camille Tate and seconded by Felicia Wilson. Motion passed unanimously. NEW BUSINESS - APPROVAL OF THE 2020 MEETING DATE CALENDAR Motion to approve the 2020 Meeting Date Calendar by Robert Wise and seconded by Felicia Wilson. Motion passed unanimously. NEW BUSINESS - SPACE COAST TPO PUBLIC PARTICIPATION PLAN, Abby Hemmingway Stress it is for Public Participation progress.

o SCTPO has posted its public participation plan for public review. o The PPP is a blueprint for action to involve and engage the public transportation planning.

The PPP provides a guide for public access to and involvement with the SCTPO planning process.

o All SCTPO planning work products, as well as major amendments to adopted plans and programs.

Everyone has her card, contact her for any comments, now is the time to make any major changes. Last chance is on December 12th. NEW BUSINESS - MEMBER JENNIFER CLEVELAND REQUEST FOR DISCUSSION Jennifer Cleveland wanted to bring these concerns back to the Board since she did not get the opportunity to have a discussion about them at the last meeting. Discussion ensued between members and staff regarding Ms. Cleveland’s concerns. What improves have been made, what improvement can be made and how to measure the improvements. Carmen Baez, Customer Service Manager, was not present at the meeting. It was decided to bring it back to the next meeting to allow Carmen Baez and opportunity to present to the Board how they will show the changes and track the improvements.

MEMBER REPORTS No reports. Adjourned the LCB Regular Meeting at 3:09 pm.

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MINUTES FROM NOVEMBER 18, 2019

PUBLIC HEARING OF THE LOCAL COORDINATING BOARD FOR

TRANSPORTATION DISADVANTAGED SERVICES

CATHERINE SCHWEINSBERG ROOD LIBRARY MEETING ROOM #1

308 FORREST AVE, COCOA, FL 32922 3:10 PM CALL TO ORDER

Chair Rocky Randels called the opening of the Annual Public Hearing for the Local Coordinating Board (LCB) for the Transportation Disadvantaged at 3:10 PM. MEMBERS PRESENT: Members Representing 01/14/19 06/17/19 11/18/19

Present Absent Present Absent Present Absent

Rocky Randels, Chair

Elected Official X - X - X -

Vacant FL Dept of Children & Families - - - -

Diane Poitras

FL Dept of Transportation X - X - X -

Vacant Public Education Community - - - - - -

Almetia Britton

FL Dept of Education X - - X - -

Dennis Vannorsdall

FL Dept of Veteran’s Affairs X - X - X -

Vacant FL Assoc of Comm Action Agencies - - - - - -

Vacant Persons over 60 Representative - - - - - -

Felicia Wilson Disabled Representative X - X - X -

Linda Howard Vice-Chair

Citizen Advocate X - X - X-

Vacant State Services - Children at Risk - - - - - -

Randy Hunt FL Dept of Elder Affairs - X X - X -

Shelisha Coleman FL Agency for Health Care Admin - - - - X -

Jennifer Cleveland Citizen Advocate / User - - X - X -

Vacant

Private Trans. Industry - - - - - -

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Alternates Representing 1/14/19 6/17/19 11/18/19 Present Absent Present Absent Present Absent

Carlos Colon FL Dept of Transportation - X - X - X

Fred McMillian Persons over 60 Representative - X - X - X

Audrey Turner

FL Dept of Education - X - X - X

Vacant Citizen Advocate - - - - - -

Sarah Lightell

FL Dept of Elders Affairs - X - X - X

Tamyika Young Agency for Health Care Admin. - X - X - X

Robert Wise Citizen Advocate / User X - X - X -

Camille Tate Disable Representative X - X - X -

Other Present: Scott Nelson, Community Transportation Coordinator and Space Coast Area Transit Abigail Jordanby, Assistant County Attorney Sarah Kraum, Space Coast Transportation Planning Organization Cathy Lively, Space Coast Area Transit Joe Lammon, Space Coast Area Transit Lance Parker, Space Coast Area Transit Karen Petters, Space Coast Area Transit Lee Whitson, Space Coast Area Transit Terry Jordan, Space Coast Area Transit Abby Hemenway, Space Coast Transportation Planning Organization B.L. Stesh-Clarke, Guest No one present had any public comment. Chair adjourned the Public Hearing at 3:11 pm.

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ITEM III. PUBLIC COMMENT TITLE: Public Comment DISCUSSION: REQUESTED ACTION: None ATTACHMENTS: None

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LOCAL COORDINATING BOARD AGENDA ITEM

JANUARY 27, 2020 ITEM IV. REPORTS

TITLE: Community Transportation Coordinator’s (CTC) Report DISCUSSION: Scott Nelson or designee will present written and/or verbal information at the meeting. REQUESTED ACTION: No Action Required ATTACHMENTS: CTC Report

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COMMUNITY TRANSPORTATION COORDINATOR’S (CTC) REPORT TO THE LOCAL COORDINATING BOARD (LCB) FOR THE TRANSPORTATION

DISADVANTAGED January 27, 2020

The last Board Meeting was November 18, 2019. This report is a highlight of activities since the last meeting. -Federal Transit Administration Comprehensive Review (Triennial Review) site visit- Dec. 2-3. -211 Stars Awards Luncheon at the Center for Collaboration, Rockledge- Dec. 5. -County Commission Elves for Elders gift pickup and transport- Dec. 9. -Spoke at Autism & Related Disabilities Town Hall Symposium in Rockledge- Dec. 17. -Delivery of first new Freightliner 30’ bus- Dec. 30. Ongoing: -New bus orders. -Grant applications. -Rider’s Guide revision. -Triennial Review Corrective Action Plan. -Bus shelter preparations with Viera, Merritt Island, Satellite Beach, Melbourne, Rockledge. -Contract negotiations with Intelligent Transportation Service (ITS) provider ETA Transit. -Vehicle Maintenance Request for Proposals (RFP). -Public Transportation Agency Safety Plan (P-TASP). -Tourism and Transit Summit planning. Upcoming: -Lori Hamilton, Volunteers in Motion Program Supervisor, to receive Distinguished Merit Award at Public Service Awards Ceremony at the Cape Canaveral Radisson Hotel- Jan. 11. -Brevard County Citizens Academy- Transit presentation- Jan. 23. -Section 5310 Grant application due- Jan. 24. -Communication Skills Training with Rob Carrow- Saturday, Feb. 8.

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-County Budget Workshop- Feb. 20. -Space Coast Area Transit Bus Roadeo- Sunday, Mar. 1. Scott Nelson Transit Director

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SPACE COAST AREA TRANSIT 2019 DISABLED AND SENIOR TRANSPORTATION SERVICE INVOLVEMENT AND EFFORTS

- Jan. 4. Met with Brevard Alzheimer’s Foundation at Cocoa Terminal regarding coordination

of transportation. - Jan. 17. Industry Advisory Council Meeting at CareerSource Brevard with Brevard

Achievement Center. - Jan. 25. Met with Brevard Alzheimer’s Foundation at their office regarding transportation

needs. - Jan. 29. Met with advocates for the visually impaired at Transit One General Membership

Meeting. - Feb. 7. Installation of new Quantum wheelchair securement system on bus 4042, to provide

additional wheelchair position (now 4) on Contract Rt. 41. - Feb. 12. Meeting with Florida DOT people in Orlando. Learned of grant opportunity for new

paratransit buses. (Subsequently discussed it and are preparing grant application.) - Feb. 14. Tourism and Transit Summit. Opportunity to highlight Space Coast Area Transit

transportation services, and need for more transportation for people with visual impairments and other disabilities.

- Feb. 15. Spoke at Volunteers in Motion Appreciation Luncheon to commend them for their service to seniors and disabled people.

- Feb. 18. Met with Assistant County Attorney Melissa Powers to finalize her training presentation on American’s with Disabilities Act (ADA) requirements to our scheduler-customer service representatives.

- Feb. 21. County Fiscal Year (FY) 19-20 Budget Workshop. Made presentation on transportation needs. Board passed motion to support addition of two paratransit routes costing $300,000/year.

- Feb. 26. Met with Attorney Diana Figueroa in Melbourne. She is a friend of Jennifer Cleveland. She and Jennifer have applied for positions on Local Coordinating Board (LCB).

- Feb. 28 & Mar. 5. At Quarterly Employee Meetings I recognized two dispatchers and a driver who was disciplined earlier, reading warm compliment letter from an elderly client.

- Feb. & Mar. Received multiple compliments on Customer Service reps for their helpfulness. We are making progress!

- Mar. 7. Met with a Customer Service rep. and Supervisor Carmen Baez in disciplinary meeting for reps’ unacceptable treatment of a driver on the radio.

- Mar. 14. ADA Training in Cocoa by Melissa Powers, Assistant County Attorney, for all Customer Service reps and some Operations personnel.

- Mar. 25. Work with Space Coast Center for Independent Living to retrofit their new wheelchair lift equipped van and train them on securements.

- Mar. 28. Work with Brevard Alzheimer’s to retrofit their new wheelchair lift equipped van and train them on securements.

- Apr. 8. Submitted Section 5310 grant application to Florida Department of Transportation (FDOT) for new paratransit buses.

- Apr. 9. ADA bus stop meeting. - Apr. 25. Industry Advisory Council Meeting at CareerSource Brevard with Brevard

Achievement Center. - Apr. 29. Florida Commission for the Transportation Disadvantaged Audit. - May- August. Notification from Melbourne Shopping Plaza to move bus stop out of the

Plaza. Calls and emails to Property Management Company and City of Melbourne to stay in. Acceptance of the move and placement of bus stops outside the Plaza. Posted rider

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alerts and sent people to Trinity Towers to inform them of change. Difficulties for seniors. Finally allowed back in.

- May 16. Local Coordinating Board Selection Committee Meeting. Jennifer Cleveland and Diana Figueroa nominated for Board positions. (Diana later withdrew.)

- May 18. Customer Service Training with Robert Carrow. - May 22. Meet with Aging Matters and Brevard Alzheimer’s. - May 24. ADA website update presentation. - June 13. TD Audit Meeting- follow up. - June 17. Local Coordinating Board for the Transportation Disadvantaged Meeting.

American’s with Disabilities Act (ADA) website improvement presentation. - June 19. Meet with Diana Figueroa and Jennifer Cleveland in Melbourne to hear their

request for numerous revisions to Rider’s Guide. - June 20. Cocoa Transit Center grand opening. Construction of bus shelters and concrete

slabs in boarding area for more safety, ADA compliance, comfort and beautification. - July 12. Talk with Space Coast Center for Independent Living regarding wheelchair lift

equipped vans for vanpool fleet. - July 16. Meet with Brevard Alzheimer’s and Space Coast Center for Independent Living

(SCCIL) in Melbourne to see Indian River County Go-Line Goshen bus as possible wheelchair lift equipped vehicle for vanpool fleet.

- July 16. Transit One General Membership Meeting at Melbourne International Airport. Visually impaired, senior, and disabled advocates attended and voiced complaints, compliments and requests. Discussed Melbourne Shopping Plaza difficulties. We met with them afterwards and had good discussion.

- July 29. Meet with Federation of the Blind in Melbourne. - Aug. 6. Meet with Brevard Alzheimer’s and SCCIL in Cocoa to see demo Collins Ford

Transit small bus as possible wheelchair lift equipped vehicle for vanpool fleet. - Aug. 9. Meet with City of Cocoa at City Hall regarding their requests for more bus shelters

and bus service. - Aug. 21. Meet with Brevard Alzheimer’s and Enterprise to discuss wheelchair lift equipped

vanpool vehicles. - Aug. 31. Prep for Hurricane Dorian. Aug. 31-Sept. 1 Special Needs Registry call down.

Sept. 2-4 no fixed route bus service. Sept. 2-3 Evacuation transportation of Barefoot Bay and to Special Needs shelters. Sept. 4 Transportation from shelters to home. Total of 438 rides. Sept. 5 Saturday bus service. Sept. 6 resumed regular Weekday service.

- Sept. 12. County Budget Hearing. Visually impaired speakers spoke of need for more bus service for the disabled. Approval of 2 additional paratransit routes.

- Sept. 15-18. Florida Public Transportation Association and Commission for the Transportation Disadvantaged annual conference, in Orlando. CTD Board Meeting previewed possible changes to grant formula that could lower funding for Brevard County disabled transportation. I subsequently sent letter to describe our need and request to keep current grant formula.

- Sept. 18. Vision Fair in Viera. - Sept. 20. Intelligent Transportation Systems Request for Proposal (RFP) Selection

Committee Meeting. Selected ETA Transit from Boca Raton, FL for hardware, software, and hosting for Automatic Vehicle Locating in Dispatch, new Paratransit scheduling and notification software, Real Time Passenger Information, Automatic ADA Bus Stop Announcements, and Automatic Passenger Counting.

- Sept. 24. Final Budget Hearing, including new paratransit routes. - Oct. 7. Started the two new paratransit routes. - Oct. 12. Participation in Federation of the Blind Car Show in Melbourne.

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- Oct. 23. Brevard Achievement Center “Employ, Empower: Achieve (E2A) Community Awards Breakfast” at Hilton Melbourne Rialto Place.

- Oct. 29. Sent out revised Rider’s Guide for Special Services for review. - Oct. 31. Saw Brevard Achievement Center’s (BAC) new bus loop construction. Met with

Susan McGrath of BAC. Saw their new bus. We will help train them on it. - Nov. 4. Rosemary Miles of Space Coast Center for Independent Living met with us to

explore grant opportunities and opportunities to provide more rides. - Nov. 7. Space Coast Area Transit received a Humanitarian Award at Space Coast Daily

Humanitarian Awards Banquet at Hilton Rialto Hotel in Melbourne. - Nov. 9. Presentation at Federation of the Blind meeting. - Nov. 13. Senior Day at the Space Coast State Fair. - Nov. 14. Florida Department of Transportation (FDOT) Grant Workshop in Orlando.

Explored grant opportunities. Talked with Space Coast Center for Independent Living people. Saw new paratransit buses and talked with dealers.

- Nov. 18. Local Coordinating Board for the Transportation Disadvantaged meeting. - Dec. 5. Received recognition for transportation efforts during Hurricane Irma at 211 Stars

Awards Luncheon at the Center For Collaboration in Rockledge. - Dec. 9. County Commission Elves for Elders gift pickup and transport. - Dec. 17. Spoke at Autism & Related Disabilities Town Hall Symposium in Rockledge. - Dec. 30. Received first new Freightliner 30’ paratransit bus.

We were present and involved at each of the meetings and events listed above. There were also a few additional events and meetings such as vision fairs, senior fairs, etc. We also do travel training on request, and work with Project Search. We are working on requested revisions to the Rider’s Guide. We have ordered new Paratransit and Fixed Route buses, which are all wheelchair accessible. Our staff is working with representatives of the County and municipalities to improve bus stop accessibility and to install more bus shelters. Scott Nelson Transit Director Space Coast Area Transit December 31, 2019

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TITLE: Transportation Disadvantaged Planning Grant Report DISCUSSION: The last quarter report will be distributed at the time of the meeting. REQUESTED ACTION: No Action Required ATTACHMENTS: None

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LOCAL COORDINATING BOARD AGENDA ITEM JANUARY 27, 2020 ITEM IV. REPORTS

TITLE: Space Coast Area Transit Transportation Disadvantaged Performance Report Card DISCUSSION: The attached report is for the Local Coordinating Board Member’s information and review. REQUESTED ACTION: No Action Required ATTACHMENTS: Transportation Disadvantaged Performance Report Card

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TITLE: Volunteers in Motion Report DISCUSSION: Recruitment: Opportunities exist within the Volunteers in Motion program for Vehicle Operators and Staff Support for both the north and south offices. Contact: Lori Hamilton, Coordinator, at 321-635-7999 or 321-506-7041 for more information. Active Volunteers: 10 New Volunteers: General: Nothing significant to report. Successes FY 2019: 1st Quarter: Total Trips: 1,053 2nd Quarter: Total Trips: 1,177 3rd Quarter: Total Trips: 1,068 4th Quarter: Total Trips: 1,105 REQUESTED ACTION: None ATTACHMENTS: Volunteers In Motion Quarterly Report

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ITEM V. OLD BUSINESS TITLE: Report on Customer Service Improvement DISCUSSION: Board Member Jennifer Cleveland presented to the Board several concerns she had regarding the level and accuracy of service being provided to the public with regard to Space Coast Area Transit’s Customer Service Department. Carmen Baez, Space Coast Area Transit’s Customer Service Manager, was not in attendance at the meeting. Board members and staff had a lengthy discussion about her concerns, what they feel are the main issues and the actions that Space Coast Area Transit is working towards in addressing the concerns. Since Carmen Baez was not in attendance, it was determined that she would come to the next Local Coordinating Board meeting to report on the improvements that have occurred, how she will be measuring the improvements and what future plans her department will be making. REQUESTED ACTION: ATTACHMENTS: None

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JANUARY 27, 2020 ITEM VI. NEW BUSINESS

TITLE: Space Coast TPO Presentation – 2045 Long Range Transportation Plan DISCUSSION: Steven Bostel, Transportation Program Manager, will give a presentation on the Space Coast 2025 Transportation Planning Organization Plan update. REQUESTED ACTION: ATTACHMENTS: None

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ITEM IV. NEW BUSINESS TITLE: Membership Application Process DISCUSSION: The Local Coordinating Board (LCB) has several seats that are confirmed by the Space Coast Transportation Planning Office (SCTPO) and that have term limits. We have two seats that are currently vacant. Persons over Sixty Representing the Elderly of the County – Member Citizen Advocate – Alternate The process for our organization is to advertise and publicize the openings. If we receive more than one applicant for a seat, a committee made up of one representative from the LCB, a staff member from the TPO and one staff member from Space Coast Area Transit will make a recommendation to the SCTPO. The SCTPO will then certify the membership at their following meeting. Once that occurs, the newly selected members will serve for three years. REQUESTED ACTION: Select a representative for the membership committee, if it becomes necessary to hold a committee meeting. ATTACHMENTS: Copy of Membership Advertisement Copy of the Membership Application

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Brevard County Local Coordinating Board For the Transportation Disadvantaged

Member Application

Thank you for your interest in volunteering to serve on the Brevard County Local Coordinating Board for the Transportation Disadvantaged. The Local Coordinating Board (LCB) was established by Chapter 427 of the Florida Statutes, to provide direction and advice to Space Coast Area Transit in the provision of Transportation Disadvantaged services in Brevard County. The term of appointment is 3 years and the LCB meets quarterly at the Viera Government Center. Please return this application, postmarked no later than February 15, 2020, to: Space Coast Area Transit LCB Member Application 401 South Varr Avenue Cocoa, FL 32922 Once all the applications are received, if necessary, a committee will review the applications and make a recommendation to the Space Coast Transportation Planning Organization for approval. For further information or assistance in completing the application, call 635-7815 opt. 52932. Name: ________________________________________________________ Address: ______________________________________________________ City: ____________________________________ Zip Code: ____________ Phone Number: _____________________ E-Mail Address: _________________________________________________

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Please indicate which member seat(s) you are applying for (do not leave this item blank): Persons over Sixty Representing Member Elderly of the County Citizen Advocate Alternate Please state your background or interest in transportation issues: Please state your knowledge of the services offered by Space Coast Area Transit: Please state how your experience and knowledge can be of benefit to the Transportation Disadvantaged individuals in Brevard County:

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How would you like to see the public transportation system improved in Brevard County? Have you served on any Advisory Boards before? If so, please describe the name of the Advisory Board, your position and dates of service? What volunteer activities are you involved in Brevard County? _________________________________ Signature ______________ Date

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SPACE COAST AREA TRANSIT401 S VARRAVE

cocoA, FL,32922

STATE OF WISCONSIN COUNTY OF BROWN:Before the undersigned authority personally appeared saidlegal clerk, who on oath says that he or she is a LegalAdvedising Representative of the FLORIDA TODAY , a dailynewspaper published in Brevard County, Florida that theattached copy of advertisement, being a Legal Ad in thematter of

Notice Publc Hearing

as published in FLORIDA TODAY in the issue(s) of:

01t08t20

Affiant further says that the said FLORIDA TODAy is anewspaper in said Brevard County, Florida and that thesaid newspaper has heretofore been continuouslypublished in said Brevard County, Florida each day and hasbeen enter.ed as periodicals matter at the post office inMELBOURNE in said Brevard County, Florida, for a period olone year next preceding the first publication of the attachedcopy of advertisement; and affiant further says that he orshe has never paid nor promised any person, firm orcoporation any discount, rebate, commission or refund forthe purpose of securing this advertisement for publicationin the said newspaper.

Sworn to and Subscribed before me this Bth of January2020, by legal clerk who is personally known to me

Affiant

otary State of

A Publication By

all the

Transit at

0003983821 1t08t2020LOCAL COORDINATING BOARDSEEKING VOLUNTEEF MEMBEFS

The Brevard County Local Coordinat-ing Boad lor Transporlalion Disad-vantaged Seruices is seeking applica-lrons lor volunleer membets tor lheirBoard. The Local Coordinatino Board(LCB)was established bv Cha;ter 427ol lhe Florida Statutes, io ordvide di-reclion and adv;ce to Siace CoaslArea Transil in lhe provision ol Trans-porlalion Disadvanlaoed seruices inBrevard County. Thd I CB consists olt7 members trom various Slale andlocal agencies and general intereslgroups. The LCBis seekino volunteer

.members and allernatss lor tho lol-lowing seats: Persoosder Sixtv FeD-rosenling Elderly ol lhe Counti aridCrlizen Advocate - Alternale. Theterm ol appoinlment is 3 yedrs andlhe LCBmeets quan€rly at'the VieraGovernment C€nler

revtew

February

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a3My commission expires

Publication Cost: $1 38.42Ad No: 0003983821Eustomer No: BRE-6MA326This is not an invoice

t4 <; /". t4 $ f.-{ 1 t l} \1 ptl't"l

NAI\CY HEYRMANNotary Public

State of Wisconsin

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JANUARY 27, 2020 ITEM VII. MEMBER REPORTS

TITLE: Member Reports DISCUSSION: If any Local Coordinating Board (LCB) member would like to make an announcement or ask if the LCB would address an item at the next meeting. REQUESTED ACTION: No Action Required ATTACHMENTS: None

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